📋 Job Details at a Glance 📍 Location Bangalore, Karnataka, India 🏢 Company TE Connectivity 👥 Experience 1-3 years 🎓 Qualification Bachelor’s Degree 📅 Eligible Batch 2021, 2022, 2023, 2024, 2025 📄 Job Type Full Time 💰 Salary ₹4–7 LPA 🏢 Industry BPO 🛠 Key Skills Customer Service Order Management Order-to-Cash (O2C) Supply Chain SAP ERP CRM Backlog Management Delivery Coordination Complaint Handling Customer Service Representative at TE Connectivity — Full Details & How to Apply TE Connectivity is seeking a Customer Service Representative in Bangalore, Karnataka, India , where you can leverage your skills in SAP and CRM to enhance customer satisfaction. This role is pivotal in the BPO sector, providing a unique opportunity to contribute to a leading company in connectivity solutions. The demand for skilled customer service professionals is surging, making this Customer Service Representative role essential for TE Connectivity 's growth. As the BPO industry evolves, companies are increasingly focusing on customer experience, and this position plays a critical role in ensuring effective complaint resolution and timely order processing. TE Connectivity employs over 80,000 individuals dedicated to delivering innovative connectivity and sensor solutions. Founded in 2007 , the company fosters a culture of collaboration and excellence, making it an ideal workplace for aspiring customer service professionals. We encourage 2021, 2022, 2023, 2024, 2025 graduates with a Bachelor’s Degree and 1-3 years experience to apply. The salary for this position ranges from ₹4–7 LPA , providing a competitive entry point into the industry. In this role, you will gain hands-on experience with essential skills such as Order Management , Backlog Management , and Delivery Coordination . This exposure not only enhances your resume but also opens doors to career advancement in customer service and supply chain management, setting you apart in the job market. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Customer Service Representative at TE Connectivity is to enhance customer satisfaction through effective management of inquiries and order processes using advanced tools. Manage customer inquiries and complaints using CRM software to ensure timely resolution and enhance customer satisfaction metrics. Utilize SAP for order management and processing, ensuring accuracy and efficiency in the order-to-cash cycle. Collaborate with cross-functional teams, including Sales and Logistics, to streamline order fulfillment and delivery coordination . Monitor and analyze backlog management metrics to identify trends and improve service delivery effectiveness. Take ownership of customer escalations, ensuring they are resolved promptly and effectively to maintain service quality. Document customer interactions and feedback for continuous improvement and reporting purposes, enhancing overall service delivery. Provide problem-solving support to clients, ensuring their needs are met and expectations exceeded through effective communication. Embracing an ownership culture, this role directly impacts customer satisfaction and operational efficiency, making it essential for the success of TE Connectivity . Required Skills & Technical Competencies The skill profile for this role emphasizes proficiency in specific technical competencies essential for effective customer service and order management. Technical Skills Customer Service — proficient — essential for addressing client needs and enhancing satisfaction through effective communication. Order Management — proficient — critical for ensuring accurate processing of customer orders in a timely manner using SAP . SAP — intermediate — used daily for managing orders and tracking customer interactions, requiring familiarity for effective execution. CRM — proficient — essential for maintaining customer relationships and tracking service metrics to improve performance. Complaint Handling — proficient — evaluated through customer feedback and resolution times, crucial for maintaining service quality. When showcasing these technical skills in your resume or interview, emphasize specific experiences and metrics that demonstrate your proficiency and impact in previous roles. Eligibility Criteria This role is designed for candidates with a strong educational background and relevant experience in customer service. A Bachelor's degree in any stream is required, providing foundational knowledge applicable to customer service roles. Eligible batches include 2021 to 2025 , allowing recent graduates to apply and kickstart their careers. 1-3 years of relevant experience is preferred, but freshers with strong skills in customer service are also encouraged to apply. A minimum academic performance of 60% is preferred to ensure candidates have a solid educational background. Internship experience in customer service or related fields can provide a competitive advantage in the application process. Documentation & Portfolio Requirements Ensure your resume is formatted clearly, including your educational background, relevant experience, and specific skills related to customer service. Pro tip: Highlight any metrics or achievements in customer service roles to demonstrate your effectiveness and impact in previous positions. Salary for Customer Service Representative at TE Connectivity 💰 Compensation ₹4–7 LPA The advertised compensation for the Customer Service Representative role at TE Connectivity is ₹4–7 LPA . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Customer Service Representative Upskilling with the right resources significantly enhances your chances of selection for the Customer Service Representative role. Recommended Courses & Resources CRM — Understanding CRM systems is essential for managing customer relationships effectively. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor your resume — Highlight relevant skills for customer service roles. ❌ Neglecting to quantify achievements — Use metrics to demonstrate your impact. ❌ Using generic language — Be specific with terms related to the job description. ❌ Overlooking familiarity with SAP or CRM tools — Showcase your experience with these systems. ❌ Not preparing for behavioral interview questions — Practice scenarios that assess customer service skills. ❌ Ignoring the application deadline — Set reminders to ensure timely submission. Before You Apply — Checklist ✅ Research TE Connectivity to understand its products and culture before applying. ✅ Update your resume to reflect relevant skills and experiences tailored to this role. ✅ Prepare a cover letter that highlights your customer service philosophy and relevant experiences. ✅ Ensure your LinkedIn profile is current and aligns with your resume. ✅ Gather any necessary documents, such as transcripts or certificates, for the application. ✅ Practice common interview questions related to customer service and problem-solving. ✅ Set reminders for application deadlines to ensure timely submission. ✅ Follow up on your application status after submission to express continued interest. Resume Tailoring & ATS Keywords for Customer Service Representative Optimizing your resume for ATS is crucial for standing out in the application process for this role. ATS Keywords to Include Customer Service Order Management SAP ERP CRM Backlog Management Delivery Coordination Complaint Handling Microsoft Office Order-to-Cash Supply Chain Customer Relationship Management Resume Tips for This Role Highlight your experience with SAP or ERP systems, as these are crucial for the role. Emphasize customer service achievements or metrics that demonstrate your impact. Include any relevant projects or internships that showcase your skills in order management. Optimize your resume for ATS by using keywords from the job description. Avoid including unrelated work experience that does not pertain to customer service or supply chain. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Avoid including generic job descriptions; focus on specific achievements and skills relevant to the role. How to Apply for Customer Service Representative at TE Connectivity Apply Now — TE Connectivity Visit the TE Connectivity careers page and locate the Customer Service Representative job listing. Prepare your resume in PDF format, ensuring it highlights relevant skills and experiences. Fill out the application form carefully, ensuring all information is accurate and complete. After submission, expect a confirmation email regarding your application status. Use the application portal to track your application progress and updates. Applications reviewed on a rolling basis — early submission recommended. Apply Now — TE Connectivity NexisGrow.com does not charge any fees for job applications. TE Connectivity TE Connectivity , founded in 2007 , is headquartered in Schaffhausen, Switzerland , and boasts a workforce of thousands in Bangalore, Karnataka, India . With a significant global footprint, the company operates in over 150 countries, providing advanced connectivity solutions that cater to diverse industries. The company specializes in innovative products such as automotive connectors , industrial sensors , and telecommunications solutions . These offerings are designed to enhance connectivity and efficiency across sectors, including automotive, industrial, and telecommunications, showcasing TE Connectivity 's commitment to technological advancement. TE Connectivity has received high ratings on platforms like Glassdoor, reflecting its positive company culture and employee satisfaction. The organization emphasizes collaboration and innovation, offering programs that support professional development and recognition for outstanding performance, which contribute to a fulfilling work environment. Recently, TE Connectivity announced a strategic expansion in India , aimed at enhancing its supply chain capabilities and customer service operations. This initiative is part of the company's broader strategy to leverage technology and improve service delivery, reinforcing its position in the BPO industry. For freshers in the BPO sector, TE Connectivity serves as an excellent launchpad, providing robust training programs and exposure to global best practices in customer service. The company’s focus on employee development ensures that newcomers gain valuable skills and experience in a supportive environment. Company Details Industry BPO Location Bangalore, Karnataka, India Connect With Us Careers Apply Now Website 🔗 careers.te.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Customer Service Representative at TE Connectivity? Eligibility Tap to expand + Answer Candidates with Bachelor’s Degree and 1-3 years experience are eligible. Eligible batches: 2021, 2022, 2023, 2024, 2025. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Customer Service, Order Management, Order-to-Cash (O2C), Supply Chain, SAP. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹4–7 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at TE Connectivity? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Customer Service, Order Management, Order-to-Cash (O2C), Supply Chain, SAP. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Customer Service Representative interview? Preparation Tap to expand + Answer (1) Core concepts of Customer Service, Order Management, Order-to-Cash (O2C), Supply Chain, SAP, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) TE Connectivity research, (5) Clear communication. ? What is the work culture like at TE Connectivity? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Bangalore Browse all Non-Tech jobs More jobs at TE Connectivity Work From Home jobs Ready to Apply? Don't Miss This Opportunity! 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