Customer Service Executive at Tata Capital

Tata Capital · Hyderabad, Telangana

Customer Service Executive at Tata Capital 📍 Hyderabad, Telangana 🏷️ Finance ⏳ 0-2 years 💼 Full Time Quick Facts Company: Tata Capital Qualification: Any Graduate Eligible Batches: 2023, 2024, 2025, 2026 Salary: ₹1,80,000 – ₹4,50,000 per annum Skills: Lead Generation, Customer Screening, Loan Processing, Cross-Selling, Relationship Building, Regulatory Compliance Overview This role focuses on customer service within the finance sector, offering an excellent opportunity to join Tata Capital, a prominent financial services company. Ideal for recent graduates, this position aims to develop skills in client interaction and financial solutions. Job Role & Responsibilities Handle customer inquiries and provide effective solutions. Assist in processing loan applications and managing documentation. Generate leads through proactive customer engagement. Build and maintain strong relationships with clients to enhance satisfaction. Ensure adherence to regulatory compliance in all customer interactions. Required Skills Lead Generation Techniques Customer Screening and Assessment Loan Processing Knowledge Cross-Selling Financial Products Effective Relationship Building Eligibility Any Graduate 0-2 years of relevant experience Eligible batches: 2023, 2024, 2025, 2026 Location: Hyderabad, Telangana Salary & Benefits Salary range: ₹180,000 - ₹450,000 per annum. This is a full-time position with opportunities for career advancement. Benefits may include health insurance and performance bonuses; confirm specific details during the HR round. How to Apply To apply for this position, please follow these steps: Visit the application URL. Complete the required information. Submit your resume and cover letter. Apply Here About the Company Tata Capital is part of the Tata Group, operating in the financial services industry. The company provides a variety of financial solutions, including loans and investment services, with a focus on customer-centric approaches. FAQs Q. What interview rounds can I expect and how should I prepare? A. Expect an initial HR round followed by a technical interview. Prepare by reviewing customer service scenarios and financial products. Q. Is there a probation or training period? A. Yes, there is typically a probation period. Confirm details during the HR round or in the offer letter. Q. What are the shift timings and weekly off policies? A. Shifts usually align with standard business hours. Confirm specifics during the HR round. Q. What KPIs or targets will I need to meet? A. Targets may include lead generation and customer satisfaction metrics. Confirm specifics during the HR round. Q. What is the career growth path for this role? A. Career advancement can lead to senior customer service roles or management positions within the company. Q. What is the joining timeline after the interview? A. The joining timeline is typically communicated after selection. Confirm during the HR round. Apply only via official link. If any detail is unclear, confirm in the HR round. 👉 Apply Here © Nexisgrow | Powered by Royal Digital Library