Customer Sales Executive - Two Wheeler Loans at Tata Capital
Tata Capital · Faridabad, Haryana, India
- Salary: Not Disclosed
- Experience: 0-2 years
📋 Job Details at a Glance 📍 Location Faridabad, Haryana, India 🏢 Company Tata Capital 👥 Experience 0-2 years 🎓 Qualification Relevant technical qualification 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Banking & Finance 🛠 Key Skills Loan Disbursement Process Customer Relationship Management Document Verification Compliance with RBI Regulations Cross-Selling Financial Products Customer Sales Executive - Two Wheeler Loans at Tata Capital — Full Details & How to Apply Tata Capital is seeking a Customer Sales Executive - Two Wheeler Loans in Faridabad, Haryana, India , where you can directly impact loan disbursement processes and customer satisfaction. This role is crucial as the demand for two-wheeler loans continues to rise in India, positioning you at the forefront of a growing market. The role of a Customer Sales Executive - Two Wheeler Loans is vital in the Banking & Finance sector, particularly as Tata Capital emerges as a key player in the two-wheeler loan market. With the increasing need for affordable financing options, your contributions will directly influence customer experiences and the efficiency of loan disbursement processes. Tata Capital , founded in 2007 , is part of the Tata Group, which boasts over 100 subsidiaries and a workforce exceeding 700,000 globally. This extensive network not only enhances your career prospects but also fosters a culture of excellence and innovation, making it an ideal employer for aspiring professionals in finance. We encourage 2023, 2024, 2025, 2026 graduates with a relevant technical qualification and 0-2 years experience to apply. The salary for this position is Not Disclosed , but the potential for growth and advancement in the banking sector is significant. In this role, you will gain hands-on experience in the loan disbursement process , customer relationship management , and document verification . Mastering these skills will not only set you apart from competitors but also open doors to various career paths within the banking and finance industry. 📊 Role Difficulty: Low | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Customer Sales Executive - Two Wheeler Loans at Tata Capital is to facilitate seamless loan processing while enhancing customer relationships and ensuring compliance with regulatory standards. Assist the Supervisor in identifying potential customers for two-wheeler loans using CRM tools to track leads and customer interactions effectively. Collect and validate customer documents in compliance with RBI regulations , ensuring adherence to organizational norms and minimizing risk. Collaborate with the compliance team to ensure all loan disbursement processes meet regulatory standards, maintaining operational integrity. Achieve a minimum sanction ratio of 70% for loan applications processed, contributing significantly to overall business targets. Take initiative in developing relationships with new vendors to expand the customer base for two-wheeler loans . Document and report on loan disbursement metrics to the Supervisor, ensuring transparency and accountability in operations. Engage with customers to resolve queries and provide solutions, enhancing customer satisfaction and retention through effective communication. This role fosters an ownership culture, allowing you to directly impact customer satisfaction and business growth at Tata Capital . Required Skills & Technical Competencies The ideal candidate for the Customer Sales Executive - Two Wheeler Loans role should possess a strong foundation in essential technical skills relevant to loan processing and customer management. Technical Skills Loan Disbursement Process — intermediate — essential for ensuring timely and compliant processing of loans, directly impacting customer satisfaction. Customer Relationship Management — intermediate — used to track customer interactions and improve service delivery, enhancing overall customer experience. Document Verification — intermediate — critical for maintaining compliance and reducing the risk of fraud in loan applications, ensuring organizational integrity. Compliance with RBI Regulations — intermediate — necessary for ensuring all processes align with national banking standards, safeguarding the organization. Cross-Selling Financial Products — intermediate — important for maximizing revenue opportunities and meeting customer needs, contributing to business growth. When showcasing these technical skills in your resume or interview, emphasize your practical experience and understanding of each skill's application in real-world scenarios. Eligibility Criteria This role is designed for recent graduates eager to start their careers in the banking sector, particularly in financing two-wheeler loans. Candidates should possess a degree in finance, business administration, or a related field. Eligible batches include 2023, 2024, 2025, and 2026 , allowing recent graduates to apply. No prior experience is required, making this role ideal for freshers. A minimum academic performance of 50% in relevant qualifications is preferred. Internship experience in finance or customer service will be an advantage, showcasing practical knowledge relevant to the role. Documentation & Portfolio Requirements Ensure your resume is formatted clearly, including your academic qualifications, relevant internships, and any certifications related to finance or customer service. Pro tip: Highlight any hands-on experience with CRM tools or loan disbursement processes in your application to stand out. Salary for Customer Sales Executive - Two Wheeler Loans at Tata Capital 💰 Compensation Not Disclosed The advertised compensation for the Customer Sales Executive - Two Wheeler Loans role at Tata Capital is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Customer Sales Executive - Two Wheeler Loans Upskilling with the right resources significantly enhances your chances of selection for this role by equipping you with essential skills and knowledge. Recommended Courses & Resources MS Office — Proficiency in MS Office is crucial for documentation and reporting tasks. Communication Skills — Strong communication skills are vital for effective customer interactions and relationship management. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor your resume to highlight relevant skills for the banking sector — fix by aligning your experiences with job requirements. ❌ Neglecting to research Tata Capital's recent initiatives — fix by including knowledge of the company's latest news in your application. ❌ Overlooking the importance of compliance knowledge — fix by emphasizing any relevant coursework or training. ❌ Submitting a generic cover letter — fix by personalizing it to reflect your interest in the specific role and company. ❌ Not preparing for customer interaction scenarios during interviews — fix by practicing common customer service questions. ❌ Ignoring the significance of metrics in your previous roles — fix by quantifying your achievements related to sales or customer satisfaction. Before You Apply — Checklist ✅ Research Tata Capital 's services and recent news to tailor your application. ✅ Update your resume to reflect relevant skills and experiences. ✅ Prepare a cover letter that highlights your interest in the Customer Sales Executive role. ✅ Gather any necessary documents to support your application. ✅ Review the application portal for specific submission guidelines. ✅ Practice common interview questions related to customer service and sales. ✅ Connect with current or former employees on LinkedIn for insights. ✅ Set reminders for application deadlines and follow-up dates. Resume Tailoring & ATS Keywords for Customer Sales Executive - Two Wheeler Loans Optimizing your resume for ATS is crucial for ensuring it gets noticed for this role. ATS Keywords to Include Customer Sales Executive Loan Disbursement Process Customer Relationship Management Document Verification Compliance Cross-Selling RBI Regulations Vendor Management Customer Satisfaction Financial Products Sanction Ratio Metrics Reporting Resume Tips for This Role Highlight any relevant internships or projects that demonstrate your understanding of loan processes. Emphasize customer service skills and experiences that align with Tata Capital 's focus on customer satisfaction. Include any coursework or certifications related to finance or banking to showcase your technical qualifications. Optimize your resume for ATS by using keywords from the job description, particularly those related to compliance and loan processing. Avoid including unrelated work experiences that do not demonstrate skills relevant to the role. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Do not include generic skills or experiences that do not directly relate to the Customer Sales Executive role. How to Apply for Customer Sales Executive - Two Wheeler Loans at Tata Capital Apply Now — Tata Capital Visit the application portal and create an account to start your application. Upload your resume, ensuring it highlights relevant skills for the role. Fill out the application form accurately, paying attention to details. After submission, expect a confirmation email regarding your application status. Use the application portal to track the status of your application. Applications reviewed on a rolling basis — early submission recommended. Apply Now — Tata Capital NexisGrow.com does not charge any fees for job applications. Tata Capital Tata Capital , established in 2007 , is headquartered in Mumbai, India , and operates in over 100 locations across the country. With a workforce that reflects its commitment to growth, the company has become a significant player in the Banking & Finance sector, serving millions of customers nationwide. The company offers a diverse range of financial services, including personal loans , business loans , and two-wheeler loans . Each product is designed to meet specific customer needs, ensuring accessibility and convenience for borrowers across various demographics. Tata Capital has been recognized for its positive workplace culture, earning a Glassdoor rating of 4.1 . The company invests in employee development through comprehensive training programs and mentorship initiatives, fostering a supportive environment that encourages professional growth and collaboration. Recently, Tata Capital announced a strategic partnership aimed at enhancing its digital lending capabilities . This initiative reflects the company's focus on innovation and its commitment to leveraging technology to improve customer experiences in the financial services sector. For freshers looking to launch their careers in Banking & Finance , Tata Capital provides a robust foundation. With structured mentorship and training programs, new employees can quickly gain valuable skills and insights, positioning themselves for long-term success in the industry. Company Details Industry Banking & Finance Location Faridabad, Haryana, India Connect With Us Careers Apply Now Website 🔗 eofh.fa.em2.oraclecloud.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Customer Sales Executive - Two Wheeler Loans at Tata Capital? Eligibility Tap to expand + Answer Candidates with Relevant technical qualification and 0-2 years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Loan Disbursement Process, Customer Relationship Management, Document Verification, Compliance with RBI Regulations, Cross-Selling Financial Products. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: Not Disclosed. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Tata Capital? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Loan Disbursement Process, Customer Relationship Management, Document Verification, Compliance with RBI Regulations, Cross-Selling Financial Products. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Customer Sales Executive - Two Wheeler Loans interview? Preparation Tap to expand + Answer (1) Core concepts of Loan Disbursement Process, Customer Relationship Management, Document Verification, Compliance with RBI Regulations, Cross-Selling Financial Products, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Tata Capital research, (5) Clear communication. ? What is the work culture like at Tata Capital? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. 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