Partner Success Manager at Swiggy

Swiggy · Delhi, Delhi, India

📋 Job Details at a Glance 📍 Location Delhi, Delhi, India 🏢 Company Swiggy 👥 Experience 0-2 years 🎓 Qualification Bachelor’s Degree 📅 Eligible Batch 2022, 2023, 2024, 2025 📄 Job Type Full Time 💰 Salary ₹7–12 LPA* 🏢 Industry Non-Tech 🛠 Key Skills CRM POS Data Analysis Partner Success Manager at Swiggy — Full Details & How to Apply Swiggy is seeking a Partner Success Manager in Delhi, Delhi, India , offering freshers a chance to thrive in account management with a competitive salary of ₹7–12 LPA* . This role is pivotal as it directly influences partner satisfaction and retention, making it an excellent entry point for those looking to establish a career in the non-tech sector. The Partner Success Manager role is crucial as Swiggy expands its partner network, enhancing service delivery amid increasing competition in the food delivery sector. With the rise of food tech, effective account management is more important than ever, ensuring that restaurant partners achieve their business goals and maintain a competitive edge. Founded in 2014 , Swiggy has grown to over 10,000 employees and operates in more than 500 cities , making it a leader in India's food tech industry. The company’s commitment to innovation and partner success sets it apart as an employer, providing a unique culture that fosters growth and collaboration. This role is ideal for 2022, 2023, 2024, 2025 graduates with a Bachelor’s Degree and 0-2 years experience . The competitive salary of ₹7–12 LPA* makes it an attractive option for freshers eager to kickstart their careers in account management. As a Partner Success Manager , you will gain valuable experience in CRM , POS , and data analysis , skills that are increasingly sought after in the non-tech industry. This role opens doors to various career paths, including advanced positions in account management and partner relations, allowing for rapid professional growth within a leading company. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Partner Success Manager at Swiggy is to enhance partner relationships through effective communication and data-driven insights, ensuring partners achieve their business goals. Manage partner relationships by conducting regular check-ins using CRM tools like Salesforce to track partner performance and satisfaction. Utilize POS systems to analyze sales data, providing actionable insights that help partners refine their business strategies. Collaborate with marketing and operations teams to ensure alignment on partner promotions and service delivery standards. Monitor key performance metrics, preparing reports that highlight partner success and identify areas for improvement. Take ownership of onboarding new partners, ensuring they have the necessary resources and support to thrive. Document partner interactions and feedback in the CRM system to maintain accurate records and facilitate effective communication. Address partner inquiries and resolve issues promptly, acting as the primary point of contact for partner success. This role fosters an ownership culture, allowing you to directly impact partner success and contribute to the overall growth of Swiggy . Required Skills & Technical Competencies The ideal candidate for the Partner Success Manager role will possess a strong skill profile, focusing on CRM , POS , and data analysis to drive partner success. Technical Skills CRM — Entry — Used to manage partner relationships effectively, tracking performance and satisfaction through tools like Salesforce or HubSpot . Data Analysis — Entry — Crucial for interpreting sales metrics and providing insights that drive partner success. POS — Entry — Utilized daily to analyze transaction data and support partners in optimizing their operations. When showcasing these technical skills in your resume or interview, emphasize your hands-on experience with specific tools and your ability to translate data into actionable insights. Eligibility Criteria This role is designed for recent graduates eager to start their careers in partner management at Swiggy . A Bachelor’s Degree in any field is required, providing a foundational understanding of business principles. Eligible batches include 2022 , 2023 , 2024 , and 2025 , allowing recent graduates to apply. While 0-2 years of experience is preferred, freshers are encouraged to apply for this entry-level role. A minimum academic performance of 60% is expected, ensuring candidates have a solid academic background. Internships or projects related to account management or customer service will be advantageous for applicants. Documentation & Portfolio Requirements Submit your resume in a clear format, including your educational background, relevant skills, and any internships or projects related to partner management. Pro tip: Highlight any specific experiences with CRM or POS systems in your application to stand out. Salary for Partner Success Manager at Swiggy 💰 Compensation ₹7–12 LPA* The advertised compensation for the Partner Success Manager role at Swiggy is ₹7–12 LPA* . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Partner Success Manager Upskilling with the right resources significantly enhances your chances of selection for the Partner Success Manager role at Swiggy . Recommended Courses & Resources CRM — Mastering CRM tools is essential for managing partner relationships effectively. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume — Highlight relevant skills for account management to avoid missed opportunities. ❌ Neglecting to research Swiggy's culture — Understanding the company values is crucial for interview alignment. ❌ Overlooking quantifying achievements — Use metrics to strengthen the impact of your application. ❌ Submitting a generic cover letter — Address the specific role to enhance your chances of being noticed. ❌ Ignoring the application deadline — Timely applications are often prioritized, so stay aware of deadlines. ❌ Not preparing for common interview questions — Familiarize yourself with partner management topics to improve interview performance. Before You Apply — Checklist ✅ Research Swiggy's recent initiatives and company culture before applying. ✅ Tailor your resume to highlight relevant skills and experiences for the Partner Success Manager role. ✅ Prepare a cover letter that specifically addresses why you want to work at Swiggy. ✅ Ensure your LinkedIn profile is up-to-date and reflects your application. ✅ Gather any supporting documents, such as transcripts or certificates, that may be required. ✅ Double-check the application URL to ensure you are applying through the correct portal. ✅ Follow up on your application status after submission to express continued interest. ✅ Prepare for potential interviews by practicing common questions related to account management. Resume Tailoring & ATS Keywords for Partner Success Manager Optimizing your resume for ATS is crucial for standing out in the application process for the Partner Success Manager role. ATS Keywords to Include Partner Success Account Management CRM POS Data Analysis Stakeholder Management Customer Satisfaction Performance Metrics Onboarding Collaboration Problem-Solving Communication Resume Tips for This Role Highlight any relevant internships or projects that demonstrate your skills in account management or customer service. Emphasize your proficiency with CRM tools and any experience with data analysis to align with the role's requirements. Include specific examples of teamwork or collaboration, especially in a customer-facing context. Optimize your resume for ATS by using keywords from the job description to ensure it passes initial screenings. Avoid including irrelevant work experience or skills that do not pertain to the role of Partner Success Manager. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Do not include irrelevant personal information or unrelated work experience in your resume for this role. How to Apply for Partner Success Manager at Swiggy Apply Now — Swiggy Visit the application portal and create an account if you don't have one. Upload your resume in PDF format, ensuring it is tailored to the job description. Fill out the application form accurately, providing all requested information. After submission, you can expect an email confirmation regarding your application status. You can track your application status through the portal by logging into your account. Applications reviewed on a rolling basis — early submission recommended. Apply Now — Swiggy NexisGrow.com does not charge any fees for job applications. Swiggy Swiggy was founded in 2014 in Bangalore and has grown to employ over 10,000 employees across India . With a presence in more than 500 cities , it has become a household name in the food delivery sector. The company’s rapid expansion reflects its significant impact on the food tech ecosystem. The flagship product, the Swiggy app , offers food delivery from over 1.5 million restaurants , showcasing its extensive network and operational capabilities. Additionally, Swiggy has introduced features like Swiggy Genie for on-demand delivery, further diversifying its service offerings and enhancing customer experience. Swiggy has received numerous accolades for its workplace culture, including a Glassdoor rating of 4.2 . The company emphasizes employee satisfaction through various programs, such as wellness initiatives and professional development opportunities, fostering a supportive environment for its workforce. Recently, Swiggy raised $1.25 billion in funding to bolster its logistics and technology capabilities. This investment is aimed at enhancing operational efficiency and expanding its service offerings, underscoring the company’s commitment to innovation in the food delivery market. For freshers, joining Swiggy offers a unique chance to learn from industry leaders and gain practical experience in a rapidly evolving sector. The company’s focus on employee growth and development makes it an ideal launchpad for careers in the non-tech industry. Company Details Industry Non-Tech Location Delhi, Delhi, India Connect With Us Careers Apply Now Website 🔗 jobs.smartrecruiters.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Partner Success Manager at Swiggy? Eligibility Tap to expand + Answer Candidates with Bachelor’s Degree and 0-2 years experience are eligible. Eligible batches: 2022, 2023, 2024, 2025. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: CRM, POS, Data Analysis. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹7–12 LPA*. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Swiggy? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: CRM, POS, Data Analysis. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Partner Success Manager interview? Preparation Tap to expand + Answer (1) Core concepts of CRM, POS, Data Analysis, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Swiggy research, (5) Clear communication. ? What is the work culture like at Swiggy? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Delhi Browse all Non-Tech jobs More jobs at Swiggy Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com