📋 Job Details at a Glance 📍 Location Chennai, India 🏢 Company Sutherland 👥 Experience 0-1 Year 🎓 Qualification Any Graduate 📅 Eligible Batch 2026 📄 Job Type Full Time 💰 Salary ₹2.5L – ₹4L LPA (Standard entry-level package for campus hires) 🏢 Industry Non-Tech 🛠 Key Skills Communication Analytical Skills Problem-Solving Customer Support New Campus Associates FY26 at Sutherland — Full Details & How to Apply Kickstart your career with Sutherland as a New Campus Associate FY26 in Chennai, India . This role offers fresh graduates a unique opportunity to thrive in a fast-growing startup environment where your contributions will directly enhance customer experience and operational efficiency. With the job market becoming increasingly competitive, securing a position as a New Campus Associate FY26 can set the foundation for a successful career in non-tech roles. The role of New Campus Associates FY26 is crucial in today's non-tech landscape, where organizations are prioritizing customer satisfaction and operational excellence. As businesses adapt to evolving market demands, the need for skilled associates who can effectively communicate and problem-solve is paramount. This position not only addresses immediate operational needs but also aligns with industry trends that emphasize customer-centric service delivery. By stepping into this role, you will be at the forefront of enhancing customer interactions, making it a vital career choice for those looking to make a mark in the non-tech sector. What makes Sutherland stand out as an employer is its unwavering commitment to employee development and a vibrant work culture that fosters growth and innovation. With a focus on nurturing talent, Sutherland provides extensive training programs and mentorship opportunities that empower its employees to excel. The company’s emphasis on a collaborative environment ensures that you will be part of a team that values your contributions and encourages continuous learning. This supportive atmosphere not only enhances your skills but also contributes to the overall success of the organization. This role is ideal for freshers and candidates with up to 1 year of experience . If you are a graduate from any discipline, particularly from the 2026 batch, this is your chance to join a reputable organization. Candidates with strong communication skills , analytical abilities, and a knack for problem-solving will find this position particularly rewarding. Sutherland recruitment is focused on finding individuals who are eager to learn and grow within the company. As a New Campus Associate FY26 , you will gain invaluable skills that are essential in today’s job market. You will develop expertise in process coordination , client relationship management , and reporting and communication workflows . These competencies will not only enhance your professional profile but also prepare you for future roles in various sectors. The experience you gain here will serve as a solid foundation for your career, opening doors to numerous opportunities in the non-tech domain. NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. To take the first step towards a fulfilling career, apply online for the New Campus Associates FY26 position at Sutherland today! Job Role & Responsibilities The role of New Campus Associates FY26 at Sutherland is pivotal in delivering exceptional customer support and enhancing overall service quality. As a key player in our customer engagement strategy, you will ensure that every interaction aligns with our commitment to excellence. Engage with customers to resolve inquiries and provide exceptional support , ensuring a positive experience that aligns with Sutherland's service standards. Utilize CRM tools to track customer interactions and feedback, enhancing the efficiency of support operations. Collaborate with cross-functional teams , including sales and marketing, to identify customer needs and improve service offerings. Analyze customer feedback and service metrics to identify trends and areas for improvement, contributing to overall service excellence. Take ownership of customer issues from start to finish, ensuring timely resolution and customer satisfaction. Document customer interactions and maintain accurate records, facilitating effective communication within the team. Proactively identify and implement solutions to common customer problems, showcasing innovation and problem-solving skills. Participate in regular training sessions to stay updated on product knowledge and service protocols. Assist in developing customer support materials that enhance the customer experience. At Sutherland , we foster a culture of ownership where every associate is encouraged to take initiative and contribute to the success of our team. Your role will significantly impact customer satisfaction and service quality. Required Skills & Technical Competencies We are seeking candidates with a diverse skill profile that combines strong communication abilities with analytical thinking. These skills are essential for effectively engaging with customers and enhancing service delivery. Technical Skills CRM Software — familiarity with tools like Salesforce to manage customer interactions effectively. Data Analysis — ability to interpret customer feedback and service metrics for continuous improvement. Customer Support Tools — experience with platforms that streamline customer communication. Documentation Skills — proficiency in maintaining accurate records of customer interactions. Feedback Mechanisms — understanding of methods to gather and analyze customer feedback. Soft Skills & Professional Competencies Strong communication skills — essential for effectively engaging with customers and conveying information clearly. Analytical skills — necessary for interpreting customer data and feedback to enhance service delivery. Problem-solving abilities — should be at an intermediate level, enabling candidates to address customer issues efficiently. Empathy — crucial for building rapport with customers and ensuring a positive experience. Good to Have (Bonus) Relevant certifications in customer service or communication can strengthen your application. Experience with customer support in any capacity is a plus. Familiarity with customer feedback tools can enhance your effectiveness in this role. To showcase these skills in your resume or interview, emphasize your experiences related to customer support, analytical projects, and any relevant certifications. Highlight specific instances where you demonstrated problem-solving and communication skills . Eligibility Criteria This role is designed for fresh graduates eager to start their careers in customer support. We welcome candidates from diverse educational backgrounds who meet the following criteria. Candidates must hold a degree in any discipline, allowing for a diverse range of educational backgrounds. Eligible batches: 2026 passouts. This role is primarily for freshers, but candidates with up to 1 year of experience in customer support are also welcome. While there is no strict CGPA requirement, a strong academic performance can enhance your application. Relevant certifications in customer service or communication can strengthen your application. Documentation & Portfolio Requirements Prepare a well-structured resume that highlights your educational background, relevant skills, and any customer support experience. If applicable, include links to your GitHub or portfolio showcasing relevant projects. Certifications in customer service can also be beneficial. Pro Tip: Tailor your application to emphasize your customer support experiences and skills in communication and problem-solving to improve your chances of success. Salary & Benefits 💰 Compensation ₹2.5L – ₹4L LPA (Standard entry-level package for campus hires) The compensation philosophy at Sutherland for the role of New Campus Associates FY26 emphasizes a competitive salary structure that reflects the standard entry-level package for campus hires in the industry. The salary for this role ranges from ₹2.5L – ₹4L LPA , ensuring that fresh graduates are adequately compensated for their skills and contributions. What Your CTC Could Include Health Insurance — comprehensive coverage for employee and family worth ₹5 lakh annually Learning and Development Programs — access to training sessions, certifications, and mentorship opportunities Flexible Work Hours — promoting a healthy work-life balance with options for hybrid work arrangements Performance-Based Bonuses — additional financial incentives based on individual and company performance Transportation Allowance — financial support for commuting expenses Additional Perks & Benefits Meal Benefits — subsidized meals to enhance employee satisfaction Annual Learning Budget — up to ₹25,000 per year for certifications, courses, and conferences Employee Assistance Programs — resources for mental health and well-being Team Building Activities — regular events to foster collaboration and camaraderie Work from Home Stipend — support for remote work setup expenses Career Progression & Salary Growth At Sutherland , the career progression for the role of New Campus Associates FY26 is structured with clear promotion timelines. Employees can expect annual appraisal cycles, with typical raise percentages ranging from 10% to 20% based on performance. The company encourages internal mobility, allowing employees to explore various roles and departments for rapid career advancement . NexisGrow.com tip: When discussing salary, consider highlighting your unique skills and experiences that align with the role to negotiate effectively. Selection Process The hiring philosophy at Sutherland focuses on identifying candidates who not only possess the necessary skills but also align with the company culture. The selection process for the New Campus Associates FY26 role is designed to evaluate both technical and interpersonal skills. 1 Round 1: Application Screening — Initial screening of applications to shortlist candidates based on qualifications and skills. 2 Round 2: Telephonic or Video Interview — Focus on communication skills and problem-solving abilities . 3 Round 3: Final Interview — Conducted with team leads or managers to assess cultural fit and role-specific competencies. 4 Final Stage: Background Checks — Verification of candidate details followed by offer discussions for selected candidates. What Each Round Tests Round 1 assesses basic qualifications and relevant skills. Round 2 evaluates communication skills and problem-solving abilities, while Round 3 focuses on cultural fit and specific competencies related to the New Campus Associates FY26 role. Timeline & Expectations The entire selection process typically takes 2-4 weeks from application submission to final offer. Candidates can expect timely communication from Sutherland regarding their application status at each stage. Interview Prep Tip: Familiarize yourself with common behavioral interview questions, as Sutherland values candidates who demonstrate strong problem-solving and communication skills . How to Apply for New Campus Associates FY26 at Sutherland Apply Now — Sutherland Step 1: Click the Apply button or visit the official career link provided to initiate your application. Step 2: Fill in your profile or upload your resume, highlighting relevant skills and experiences to stand out. Step 3: After submitting your application, expect a confirmation email detailing the next steps in the screening process. Step 4: Prepare for the telephonic or video interview by practicing common questions and reviewing your resume. Step 5: Stay updated on your application status through email communications from Sutherland . Resume & Profile Tips for This Role Highlight Relevant Skills — Emphasize your problem-solving abilities and any customer support experience. Showcase Academic Achievements — Include your B.Tech or equivalent degree and any relevant projects. Include Internships — Mention any prior internship or hands-on project experience that aligns with the role. Tailor Your Resume — Customize your resume to reflect the skills and experiences that are most relevant to the New Campus Associates FY26 position. Important Deadline: Be mindful of application deadlines to ensure your submission is considered. Early applications may have a better chance of being reviewed. Apply Now — Official Link NexisGrow.com does not charge any fees for job applications. Frequently Asked Questions Interview · Role · Salary · Growth ? What are the eligibility criteria for the New Campus Associates role at Sutherland? Eligibility Tap to expand + Answer Candidates must be graduates from any discipline, specifically from the 2026 batch, with no prior experience required. ? What is the interview process for New Campus Associates at Sutherland? Interview Tap to expand + Answer The interview process includes an initial screening, followed by a telephonic interview, and a final in-person interview focusing on communication and problem-solving. ? What skills and tools will I need for this role? Skills Tap to expand + Answer Candidates should possess strong communication and analytical skills, with familiarity in customer support tools being beneficial. ? What is the salary and compensation for this role? Salary Tap to expand + Answer The salary ranges from ₹2.5L to ₹4L LPA, with opportunities for performance-based bonuses and annual appraisals. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer This role is primarily onsite in Chennai, with potential for hybrid arrangements based on company policies. ? What is the career growth path after joining Sutherland as a New Campus Associate? Growth Tap to expand + Answer Employees can expect clear promotion timelines and opportunities for advancement within 6-12 months based on performance. ? How should I prepare for the New Campus Associate interview at Sutherland? Preparation Tap to expand + Answer Focus on enhancing your communication skills, understanding customer service principles, and practicing problem-solving scenarios. ? How do I apply and what documents are needed? Application Tap to expand + Answer Apply through the official link, ensuring your resume highlights relevant skills and experiences. ? Is there a probation period and what does it involve? Probation Tap to expand + Answer Yes, there is a standard probation period of 3-6 months, focusing on performance evaluation and skill development. ? What is the work culture like at Sutherland? Culture Tap to expand + Answer Sutherland promotes a culture of collaboration, continuous learning, and inclusivity, making it an engaging workplace. Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com