📋 Job Details at a Glance 📍 Location Bangalore, India 🏢 Company State Street 👥 Experience 0-2 years 🎓 Qualification Relevant technical qualification and demonstrated shipping experience 📅 Eligible Batch 2022, 2023, 2024, 2025 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Banking & Finance 🛠 Key Skills Incident Management Blameless Post-Mortem System Onboarding Production Monitoring Incident Analytics System Resilience Middle Office - Production Support - Officer at State Street — Full Details & How to Apply State Street is seeking a Middle Office - Production Support - Officer in Bangalore, India , where candidates will engage in incident management and system resilience as part of a hands-on production support role. This position is available for 2022, 2023, 2024, 2025 graduates and offers on-site work in a banking environment with direct exposure to production monitoring and incident analytics . This role is critical for maintaining high standards in production management, ensuring system resilience through proactive incident management and system onboarding . The officer will perform daily monitoring of production systems, conduct incident analytics , and support post-mortem processes using structured methodologies such as Blameless Post-Mortem . These responsibilities directly impact the efficiency and reliability of production applications, contributing to consistent service delivery and improved operational effectiveness. State Street , a global leader in investment management, operates in over 100 markets and offers a robust platform for freshers to launch their careers. The Middle Office - Production Support - Officer role is part of State Street ’s operational infrastructure, where technical skills in production support are applied in real-time environments. The team emphasizes incident management , system onboarding , and system resilience as core operational practices. 2022, 2023, 2024, 2025 graduates with relevant technical qualification and demonstrated shipping experience and 0-2 years experience are eligible. The role does not specify a salary, so Not Disclosed is the current compensation range. Candidates will gain hands-on experience with Incident Management , Blameless Post-Mortem , System Onboarding , Production Monitoring , Incident Analytics , and System Resilience . These skills are foundational in financial technology operations and provide a clear pathway to advancement in technical operations or risk management roles within banking. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Search for Middle Office - Production Support - Officer jobs , explore State Street recruitment , and find Bangalore, India jobs with real technical exposure. Job Role & Responsibilities The Middle Office - Production Support - Officer at State Street ensures system resilience by onboarding applications into production environments and maintaining production monitoring to detect anomalies before service degradation. This role directly supports incident analytics and blameless post-mortem processes to improve system stability and reduce incident recurrence. Onboard new applications to production management using system onboarding workflows defined in State Street 's operational playbooks, ensuring compliance with system resilience benchmarks. Resolve priority production incidents using incident management tools such as PagerDuty or ServiceNow , with a focus on system resilience and service continuity. Facilitate blameless post-mortem sessions with engineering and operations teams to analyze incident root causes without assigning fault, using structured templates from State Street 's incident review framework. Monitor live production systems via production monitoring tools like Datadog or ELK Stack , setting thresholds to detect performance degradation and trigger alerts. Analyze incident data using incident analytics to identify usage patterns, such as peak load times or error spikes, and generate actionable reports for operations teams. Lead automation initiatives to reduce manual tasks in production support, such as script-based incident triage or deployment validation, using incident analytics to validate process efficiency. Document incident resolution steps and outcomes in State Street 's internal knowledge base, ensuring stakeholders receive clear, traceable findings from each blameless post-mortem . Engage with client-facing teams to resolve production issues, using incident management logs and system resilience metrics to demonstrate service impact and recovery timelines. This role demands direct ownership of incident resolution and system improvement, with every action contributing to measurable system resilience and production monitoring outcomes. Required Skills & Technical Competencies Candidates must demonstrate foundational proficiency in five core technical competencies related to production operations and incident handling. These skills are evaluated through practical tasks involving real-world tools and data analysis. Technical Skills Incident Management — entry — used to resolve production incidents using PagerDuty or ServiceNow , with a focus on escalation workflows and resolution time tracking. Blameless Post-Mortem — entry — applied in structured sessions to analyze incident root causes without assigning blame, using templates from State Street 's incident review process. System Onboarding — entry — executed during application deployment to production, following standardized State Street onboarding checklists and configuration scripts. Production Monitoring — entry — performed daily using Datadog or ELK Stack to track system health, detect anomalies, and generate real-time alerts. Incident Analytics — entry — applied to interpret incident data from logs, identifying trends such as error frequency or peak usage times using Power BI or Python scripts. System Resilience — entry — evaluated through understanding of failover mechanisms, redundancy design, and recovery time objectives in State Street 's production environments. When preparing your resume or interview, emphasize hands-on experience with PagerDuty , Datadog , or Power BI , and clearly link each skill to a specific task or tool used in a project or internship. Eligibility Criteria This role is designed for recent graduates with a technical degree such as Computer Science or Information Technology , offering a structured entry point into banking and finance operations with minimal prior experience. Must hold a relevant technical qualification such as a Computer Science or Information Technology degree from an accredited institution. Must be from eligible batches: 2022 , 2023 , 2024 , or 2025 . Requires no prior work experience , making it accessible for students transitioning into technical operations roles. Minimum CGPA of 60% is preferred to demonstrate academic consistency and technical aptitude. Must have a portfolio or GitHub showcasing projects related to system monitoring, incident response, or automation. Portfolio must include at least one project demonstrating incident analytics or system onboarding using Python or Power BI . Documentation & Portfolio Requirements Your resume must include a clear section on academic background, technical projects, and relevant internships. Include project details such as tools used, incident analytics results, or system onboarding workflows implemented. For this role, prioritize showcasing a project where you used Python or Power BI to analyze incident logs or automate a monitoring task. A GitHub link to a working script or dashboard is essential for evaluation. Salary for Middle Office - Production Support - Officer at State Street 💰 Compensation Not Disclosed The advertised compensation for the Middle Office - Production Support - Officer role at State Street is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Middle Office - Production Support - Officer Upskilling with the right resources significantly enhances your chances of selection for this specific role by equipping you with essential skills and knowledge. Recommended Courses & Resources System Onboarding — This course provides critical insights into the onboarding process essential for production support. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume — Highlight relevant skills and experiences specific to production support. ❌ Neglecting teamwork experiences — Showcase collaboration experiences crucial for this role. ❌ Overlooking incident management knowledge — Emphasize your understanding of incident management in your application. ❌ Submitting a generic cover letter — Personalize your cover letter to address the specific role. ❌ Not preparing for technical questions — Get ready for questions related to system resilience and incident analytics . ❌ Underestimating practical experience — Highlight internships or projects that demonstrate relevant skills. Before You Apply — Checklist ✅ Research State Street 's operations and values to align your application with their culture. ✅ Update your resume to reflect relevant skills and experiences tailored to the job description. ✅ Prepare a cover letter that specifically addresses your interest in the Middle Office - Production Support role. ✅ Gather any supporting documents, such as transcripts or portfolios, to submit with your application. ✅ Double-check the application portal for any specific submission guidelines or requirements. ✅ Practice common interview questions related to incident management and system resilience . ✅ Set reminders for application deadlines to ensure timely submission. ✅ Follow up on your application status after a week to express continued interest. Resume Tailoring & ATS Keywords for Middle Office - Production Support - Officer Optimizing your resume for ATS is crucial for standing out in the application process for this role. ATS Keywords to Include Incident Management Blameless Post-Mortem System Onboarding Production Monitoring Incident Analytics System Resilience Technical Qualification Troubleshooting Automation Production Applications Cross-Functional Collaboration Data Analysis Resume Tips for This Role Highlight relevant technical qualifications and any coursework related to incident management or system resilience . Emphasize teamwork and collaboration experiences, particularly in technical projects or internships. Include any projects or portfolios that demonstrate your technical skills and problem-solving abilities. Optimize your resume for ATS by including keywords from the job description, especially technical terms. Avoid including unrelated work experience or generic skills that do not pertain to the role. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Avoid including generic skills or unrelated work experience that does not directly support your application for this role. How to Apply for Middle Office - Production Support - Officer at State Street Apply Now — State Street Visit the application portal and create an account if you don't have one. Upload your resume, ensuring it highlights relevant skills and experiences. Fill out the application form accurately, paying attention to required fields. After submission, expect a confirmation email regarding your application status. Use the application portal to track your application status and any updates. Applications reviewed on rolling basis — early submission recommended. Apply Now — State Street NexisGrow.com does not charge any fees for job applications. State Street State Street is a global leader in banking and finance. This Middle Office - Production Support - Officer role is based in Bangalore, India and operates in an onsite work mode. The position supports core operations within the company’s financial services infrastructure. The team focuses on system onboarding , incident troubleshooting, production monitoring , and driving system resilience . Responsibilities include managing incident analytics , facilitating blameless post-mortems, and implementing self-healing solutions to improve system performance and reliability. This role supports State Street ’s mission to maintain robust, resilient production systems through hands-on engineering. It enables freshers to engage with real-world operations and industry-leading practices in a structured, practical environment. The role offers early-career exposure to incident management , system resilience , and production analytics—key tools used in banking operations. It builds foundational skills in real-time problem solving and system monitoring within a professional finance environment. Company Details Industry Banking & Finance Location Bangalore, India Connect With Us Careers Apply Now Website 🔗 statestreet.wd1.myworkdayjobs.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Middle Office - Production Support - Officer at State Street? Eligibility Tap to expand + Answer Candidates with a relevant technical degree from the batches 2022, 2023, 2024, and 2025 are eligible. ? What technical skills are most important for this role? Skills Tap to expand + Answer Key skills include Incident Management, Blameless Post-Mortem, and Production Monitoring. ? What is the expected salary for this position? Salary Tap to expand + Answer Salary details are not disclosed, but industry benchmarks suggest competitive compensation for entry-level roles. ? What should I expect after applying for Middle Office - Production Support - Officer at State Street? Hiring Process Tap to expand + Answer The process typically includes application review, screening, and an interview. ? How should I prepare for Middle Office - Production Support interview at State Street? Preparation Tap to expand + Answer Prepare by researching the company, practicing technical questions, and reviewing incident management concepts. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer This role is onsite in Bangalore. ? What is the career growth after joining State Street as Middle Office - Production Support - Officer? Growth Tap to expand + Answer Career growth includes exposure to diverse projects and responsibilities, enhancing skills in production support. ? What should I highlight in my resume for this role? Resume Tap to expand + Answer Emphasize relevant technical qualifications, teamwork experiences, and any projects related to incident management. ? Is there a last date to apply for this role? Application Tap to expand + Answer Application deadlines are not specified; it's advisable to apply as soon as possible. ? Is there a probation period at State Street? Probation Tap to expand + Answer Probation details are not specified in the job description. ? What is the work culture like at State Street? Culture Tap to expand + Answer The work environment is onsite, focusing on collaboration and teamwork. ? Can freshers apply for this role at State Street? Fresher Tap to expand + Answer Yes, freshers with relevant technical qualifications are encouraged to apply. 🔗 Explore More on NexisGrow More jobs in Bangalore Browse all Non-Tech jobs More jobs at State Street Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com