📋 Job Details at a Glance 📍 Location Bangalore, Karnataka, India 🏢 Company ServiceNow 👥 Experience 0-2 years 🎓 Qualification High school diploma / GED equivalent or Graduate degree in any field 📅 Eligible Batch 2022, 2023, 2024, 2025 📄 Job Type Full Time 💰 Salary ₹5 – ₹9 LPA 🏢 Industry Sales 🛠 Key Skills AI-native workflow tools cloud computing SaaS Business Development Representative at ServiceNow — Full Details & How to Apply ServiceNow is looking for a Business Development Representative in Bangalore, Karnataka, India , where freshers can earn between ₹5 – ₹9 LPA while gaining exposure to AI-native workflow tools . This role is an excellent entry point into the thriving sales industry, especially for those eager to embrace innovative technologies. The demand for cloud computing and SaaS solutions is surging, making this Business Development Representative role crucial for ServiceNow 's growth in the Indian market. As organizations increasingly adopt digital transformation strategies, the need for skilled sales professionals who can navigate these technologies is more important than ever. This position directly contributes to generating qualified leads, impacting ServiceNow 's sales pipeline and revenue growth. Founded in 2004 , ServiceNow has over 15,000 employees globally and is recognized for its innovative cloud-based solutions. The company fosters a culture of collaboration and continuous learning, making it an ideal environment for fresh talent. Joining ServiceNow means becoming part of a forward-thinking organization that values innovation and employee development. We encourage applications from 2022, 2023, 2024, 2025 graduates with a high school diploma / GED equivalent or Graduate degree in any field and 0-2 years experience . This role offers a competitive salary of ₹5 – ₹9 LPA , making it an attractive opportunity for those starting their careers in sales. In this role, you will work with cutting-edge technologies like AI-native workflow tools , cloud computing , and SaaS . This experience not only enhances your skill set but also opens doors to various career paths within sales and technology. With the right performance, you can expect rapid advancement and the chance to specialize in high-demand areas. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Business Development Representative at ServiceNow is to drive client engagement through targeted outreach, leveraging advanced tools to identify and qualify potential buyers. Generate prospective buyer meetings through targeted outreach using Salesforce to manage client relationships effectively. Qualify early-stage pipeline opportunities by applying defined criteria to identify potential clients, ensuring alignment with cloud computing concepts. Collaborate with marketing and sales teams to align outreach strategies, enhancing lead generation through effective communication. Document client interactions meticulously in internal systems to track engagement and follow-ups, improving organizational efficiency. Take initiative in learning and adopting AI-native workflow tools to improve outreach effectiveness and streamline processes. Communicate effectively with clients and internal teams, ensuring clear documentation of interactions to enhance customer satisfaction. Resolve client inquiries and provide solutions, utilizing knowledge of SaaS offerings to enhance engagement. This role fosters an ownership culture where each representative directly impacts the sales pipeline and client relationships, driving growth for ServiceNow . Required Skills & Technical Competencies The ideal candidate for the Business Development Representative role must possess a blend of technical and soft skills to effectively engage with clients and manage outreach. Technical Skills AI-native workflow tools — entry — utilized to streamline outreach processes and improve efficiency in lead generation. Cloud computing — entry — essential for discussing ServiceNow 's offerings with potential clients. SaaS — entry — knowledge required to effectively communicate the value of ServiceNow 's solutions to prospects. Salesforce — entry — proficiency in this CRM software is beneficial for managing client relationships and tracking interactions. Soft Skills & Professional Competencies Excellent verbal and written communication skills are crucial for effective client interactions and documentation. Strong organizational skills are needed to manage multiple leads and follow-ups efficiently. Ability to resolve client inquiries promptly, enhancing overall customer satisfaction. Initiative in learning new tools and technologies to improve outreach effectiveness. Good to Have (Bonus Skills) Knowledge of data analytics tools can enhance lead qualification processes. Experience with digital marketing strategies can improve outreach effectiveness. Familiarity with customer relationship management principles can provide a competitive edge. When showcasing these skills in your resume or interview, emphasize specific examples of how you have applied them in real-world scenarios. Eligibility Criteria This role is designed for recent graduates or individuals with minimal experience, eager to start their careers in sales and client engagement. Candidates must hold a high school diploma or a graduate degree in any field, relevant for understanding diverse client needs. Eligible batches include 2022 , 2023 , 2024 , and 2025 , ensuring fresh perspectives in the sales team. The role is ideal for freshers with 0-2 years of experience, making it suitable for recent graduates. No specific CGPA requirement is mentioned, focusing instead on skills and willingness to learn. Internships or projects related to sales or customer engagement can provide an advantage. Documentation & Portfolio Requirements When submitting your resume, ensure it is well-structured and includes relevant experiences, skills, and any projects related to sales or client engagement. Pro tip: Highlight any experience with Salesforce or AI-native workflow tools to stand out in your application for this role. Salary for Business Development Representative at ServiceNow 💰 Compensation ₹5 – ₹9 LPA The advertised compensation for the Business Development Representative role at ServiceNow is ₹5 – ₹9 LPA . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Selection Process at ServiceNow The selection process for the Business Development Representative role at ServiceNow is designed to identify candidates who possess the necessary skills and cultural fit for the organization. 1 Online Assessment — 60 minutes, testing basic sales aptitude and communication skills 2 Technical Interview — focuses on CRM software, cloud computing concepts, and sales strategies 3 Behavioral Interview — assesses cultural fit and problem-solving abilities through situational questions 4 HR Interview — discusses offer details and timelines for onboarding Topic-wise Preparation Guide Round 1: Online Assessment Sales fundamentals — understanding basic sales concepts is crucial for this role — Khan Academy Communication skills — practice effective verbal and written communication techniques — MindTools CRM software basics — familiarize yourself with tools like Salesforce — Salesforce Cloud computing concepts — grasp the fundamentals of cloud services — Coursera Round 2: Technical Interview CRM software proficiency — deep dive into Salesforce functionalities — Salesforce Cloud computing applications — understand how ServiceNow leverages cloud technology — GeeksForGeeks Sales strategies — learn about lead generation and qualification techniques — Udemy AI-native tools — explore how AI is integrated into sales processes — YouTube Customer engagement techniques — study effective outreach practices — freeCodeCamp Round 3: Behavioral Interview Behavioral questions — prepare using the STAR method for role-specific scenarios — MindTools Problem-solving scenarios — think through common client challenges — GeeksForGeeks Technical knowledge — be ready to discuss cloud computing and SaaS in detail — Coursera Timeline & Expectations The typical timeline from application to offer can range from 2 to 4 weeks , depending on the number of candidates and interview schedules. Prepare thoroughly for each round, as the selection process is rigorous and aims to find candidates who align with ServiceNow's values and objectives. Expected Interview Questions for Business Development Representative at ServiceNow These questions are based on the role's actual tech stack and responsibilities. Technical Questions What is your understanding of cloud computing and its benefits for businesses? How would you use Salesforce to manage client relationships? Can you explain what AI-native workflow tools are and their significance? What strategies would you employ for lead generation? Describe a situation where you successfully resolved a client issue. How do you prioritize tasks when managing multiple leads? Behavioral Questions Describe a time you had to communicate a complex idea clearly. How do you handle rejection in a sales context? Can you give an example of a successful team collaboration? What motivates you to achieve your sales targets? Role-Specific Questions What do you think is the most important skill for a Business Development Representative? How would you qualify a lead in the early stages of the sales process? What do you know about ServiceNow's products and their market position? Structure your answers using the STAR method to clearly demonstrate your thought process and outcomes. Resume Tailoring & ATS Keywords for Business Development Representative Optimizing your resume for ATS is crucial for getting noticed in this competitive role. ATS Keywords to Include Business Development Sales Cloud Computing SaaS AI-native Workflow Tools CRM Lead Generation Customer Engagement Communication Skills Organizational Skills Problem Solving Team Collaboration Resume Tips for This Role Highlight any experience with CRM software, especially Salesforce, to align with job requirements. Emphasize communication skills, as they are critical for this role. Include any relevant projects or internships that demonstrate sales or customer engagement experience. Optimize your resume for ATS by using keywords from the job description. Avoid including unrelated work experience that does not showcase relevant skills. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Do not include generic skills or experiences that do not directly relate to the role of a Business Development Representative. 7-Day Preparation Roadmap for Business Development Representative Interview This roadmap is tailored to the JD requirements and ensures comprehensive preparation. Day 1-2: Study sales fundamentals using resources like online courses or books. Day 3-4: Focus on CRM software, practicing with Salesforce tutorials. Day 5-6: Learn about cloud computing concepts through webinars or articles. Day 7: Conduct a mock interview and finalize your resume while researching ServiceNow. Recommended Resources Khan Academy Coursera GeeksForGeeks Udemy Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Neglecting to tailor your resume for the specific role can reduce your chances of getting noticed. ❌ Failing to research ServiceNow's products and services before the interview. ❌ Not practicing common sales scenarios or behavioral questions. ❌ Overlooking the importance of follow-up communication after interviews. ❌ Being unprepared to discuss how you would handle client objections. ❌ Ignoring the significance of demonstrating a willingness to learn and adapt. Before You Apply — Checklist ✅ Review the job description thoroughly to understand requirements. ✅ Update your resume to reflect relevant skills and experiences. ✅ Prepare for common interview questions and scenarios. ✅ Research ServiceNow's recent news and product offerings. ✅ Practice using Salesforce or similar CRM tools. ✅ Ensure you have a professional online presence, such as LinkedIn. ✅ Gather references or recommendations from previous internships or projects. ✅ Set reminders for application deadlines and follow-up communications. About ServiceNow Founded in 2004 , ServiceNow is headquartered in Santa Clara, California , and has established a significant presence in Bangalore, Karnataka , employing thousands of professionals. With a global footprint, the company operates in over 30 countries, showcasing its extensive reach in the tech industry. ServiceNow is best known for its cloud-based IT service management platform , which includes products like ITSM and ITOM . These solutions streamline workflows for businesses in sectors such as healthcare, finance, and government, enhancing operational efficiency and service delivery. The company culture at ServiceNow is reflected in its impressive 4.4/5 employee satisfaction score on Glassdoor. Recognized for its supportive work environment, ServiceNow offers various employee programs, including mentorship initiatives and wellness resources, fostering a culture of growth and collaboration. Recently, ServiceNow announced a strategic partnership with major tech firms to enhance its AI capabilities . This initiative underscores the company's focus on innovation and its commitment to integrating advanced technologies into its service offerings, positioning it for future growth. For freshers in Sales, ServiceNow serves as an excellent launchpad, providing foundational skills in business development. The exposure to cutting-edge technology and the opportunity to work with experienced professionals make it an ideal environment for career growth. Why Join ServiceNow as Business Development Representative? Joining ServiceNow as a Business Development Representative offers a unique opportunity to engage with transformative technologies that are reshaping industries. The role provides hands-on experience with AI-native workflow tools and cloud computing , essential for a successful career in tech sales. Hands-on Experience — Gain practical knowledge of AI-native workflow tools that are revolutionizing business processes. Career Advancement — After 1-2 years, potential career paths include Account Executive or Sales Manager roles within ServiceNow. Collaborative Culture — Benefit from a mentorship-driven environment that encourages peer learning and professional development. Flexible Work Model — Enjoy a hybrid work setup that balances in-office collaboration with remote flexibility, enhancing work-life balance. Industry Insights — Learn about cloud computing and SaaS , vital skills in the tech-driven job market. According to NexisGrow.com, the role of Business Development Representative at ServiceNow provides a solid foundation for a rewarding career in sales, with ample opportunities for growth and skill enhancement. Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Business Development Representative at ServiceNow? Eligibility Tap to expand + Answer Candidates with High school diploma / GED equivalent or Graduate degree in any field and 0-2 years experience are eligible. Eligible batches: 2022, 2023, 2024, 2025. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: AI-native workflow tools, cloud computing, SaaS. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹5 – ₹9 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at ServiceNow? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: AI-native workflow tools, cloud computing, SaaS. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Business Development Representative interview? Preparation Tap to expand + Answer (1) Core concepts of AI-native workflow tools, cloud computing, SaaS, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) ServiceNow research, (5) Clear communication. ? What is the work culture like at ServiceNow? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Bangalore Browse all Non-Tech jobs More jobs at ServiceNow Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com