Senior Executive - Customer Support / Incident Management

Job Opportunity at Flipkart – Support Executive 🛍️ Job Opportunity at Flipkart – Support Executive (Bangalore) About Flipkart Flipkart is India’s homegrown e-commerce marketplace, transforming the way India shops online. From electronics to fashion and groceries, Flipkart provides access to millions of products, empowering sellers and customers alike with technology and innovation. About the Job Flipkart is hiring for the role of Support Executive (Customer/Seller Support) in Bangalore. You will be part of the frontline team responsible for solving issues for customers or sellers, ensuring a smooth and trustworthy experience on the Flipkart platform. Job Details 📍 Location: Bangalore, Karnataka 💼 Role: Support Executive 🏢 Industry: E-commerce Key Responsibilities Manage inbound/outbound calls and emails from customers or sellers. Resolve queries related to orders, returns, payments, and account issues. Provide exceptional service to maintain high CSAT/Seller satisfaction scores. Liaise with logistics and internal teams to solve operational bottlenecks. Adhere to process guidelines and ensure timely resolution of complaints. Qualifications & Requirements Qualification: Any Graduate. Experience: 0-4 years in BPO/Customer Support. Excellent verbal and written communication skills (English & Hindi). Problem-solving attitude and ability to empathize with users. Comfortable working in a 24/7 shift environment. How to Apply Interested candidates can apply through the official Flipkart careers page: 👉 Apply Now 🚀 Be part of the e-commerce revolution. Join Flipkart ! 👉 Apply Now