📋 Job Details at a Glance 📍 Location Bangalore, India 🏢 Company Salesforce 👥 Experience 4+ years 🎓 Qualification 4+ years. Hands-on with APIs, AI / LLM agents. Relevant technical qualification and demonstrated shipping experience 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Sales 🛠 Key Skills APIs AI LLM agents Senior Director, Solutions Builder at Salesforce — Full Details & How to Apply Salesforce is seeking a Senior Director, Solutions Builder in Bangalore, India , where you will leverage AI and APIs to design and deploy solutions that improve customer engagement and operational efficiency. This role offers direct access to AI / LLM agents and hands-on experience with real-world shipping of technical solutions. This Senior Director, Solutions Builder role is critical for developing AI-driven solutions that integrate with Salesforce ’s core platform. The position requires deep technical expertise in APIs and AI / LLM agents , enabling the design of scalable, customer-centric solutions. The role directly impacts how businesses use Salesforce to manage customer interactions and operations through advanced technology integration. As part of Salesforce recruitment , this role emphasizes technical execution and innovation. The job posting specifies that the candidate must have 4+ years. Hands-on with APIs, AI / LLM agents. Relevant technical qualification and demonstrated shipping experience . The position is based in Bangalore, India and requires onsite work. The role is part of Salesforce ’s core technology delivery team focused on customer success. 2023, 2024, 2025, 2026 graduates are eligible. Candidates must have 4+ years experience and possess 4+ years. Hands-on with APIs, AI / LLM agents. Relevant technical qualification and demonstrated shipping experience . The salary is Not Disclosed . Applicants will gain hands-on experience with APIs , AI , and LLM agents . This role provides a pathway to leadership in AI-driven solutions within a global enterprise. It offers a clear progression into senior technical roles in cloud-based customer technology, with exposure to real-world product shipping and customer success workflows. 📊 Role Difficulty: Medium | Competition Level: High | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Explore more Senior Director, Solutions Builder jobs and Bangalore, India jobs through Salesforce recruitment . Job Role & Responsibilities The Senior Director, Solutions Builder at Salesforce designs and deploys AI-powered solutions using APIs and LLM agents to improve customer engagement and operational workflows within the Salesforce ecosystem . This role ensures technical alignment between client needs and AI-driven product capabilities through measurable outcomes. Lead the design of AI solutions using APIs to integrate Salesforce platforms with external systems, ensuring real-time data flow and service interoperability. Utilize LLM agents to build adaptive chatbots that respond to customer queries with context-aware outputs, improving first-contact resolution rates by at least 20% . Collaborate with engineering and product teams to define technical specifications for AI features, using APIs to ensure seamless integration with Salesforce Service Cloud. Analyze performance metrics such as response time, accuracy, and user satisfaction to evaluate AI solution effectiveness and drive iterative improvements. Own project timelines and deliverables, including milestone tracking via API-based dashboards and performance KPIs in Salesforce . Document end-to-end workflows using API integration logs and LLM agent interaction records for audit and stakeholder transparency. Engage clients to identify pain points and deliver tailored AI solutions using LLM agents and APIs to automate sales enablement tasks. Validate AI solution outputs against business outcomes such as lead conversion rates and deal cycle duration using performance metrics from Salesforce CRM. This role demands direct ownership of AI implementation outcomes, with every decision impacting measurable customer engagement and operational efficiency metrics in the Salesforce platform . Required Skills & Technical Competencies Candidates must demonstrate advanced technical proficiency in APIs , AI technologies , and LLM agents to build and deploy intelligent solutions within the Salesforce ecosystem . These skills are evaluated through hands-on technical tasks and real-world case studies. Technical Skills APIs — advanced — used daily to integrate Salesforce platforms with external systems, enabling real-time data exchange and service automation. AI technologies — intermediate to advanced — applied to develop intelligent workflows that improve customer interactions and reduce manual effort in sales processes. LLM agents — advanced — used to create responsive, context-aware AI systems that dynamically generate sales content and support customer service interactions. Cloud platforms — intermediate — knowledge of Salesforce ’s cloud architecture and how it enables AI solution deployment across multi-tenant environments. Problem-solving skills — evaluated via case studies — assessed through practical scenarios involving API failures, LLM hallucination, or integration bottlenecks in Salesforce environments. When preparing your resume or interview, emphasize specific projects where you used APIs to connect systems, implemented LLM agents for automation, or analyzed performance metrics to improve AI solution outcomes. Eligibility Criteria This role is designed for candidates with a technical background in computer science or engineering, who have hands-on experience with AI , APIs , and LLM agents , and a strong academic foundation in programming and systems design. Must hold a degree in Computer Science , Engineering , or a related technical field with a minimum CGPA of 60% . Eligible for batches 2023 , 2024 , 2025 , and 2026 , allowing fresh graduates to apply with demonstrated technical capability. Requires at least 4 years of relevant experience, with freshers encouraged if they have hands-on projects in APIs or LLM agents . Minimum academic performance of 60% is required to ensure foundational technical competence. Must have a portfolio or GitHub repository showcasing projects involving API integration , AI solution design , or LLM agent implementation . Documentation & Portfolio Requirements Your resume must clearly list relevant projects with technical details, including API endpoints used, LLM agent logic, and measurable outcomes such as response time or accuracy improvements. For this role, prioritize showcasing a GitHub project where you built an LLM agent using APIs to automate a sales task or customer query, with clear documentation of inputs, outputs, and performance metrics. Salary for Senior Director, Solutions Builder at Salesforce 💰 Compensation Not Disclosed The advertised compensation for the Senior Director, Solutions Builder role at Salesforce is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Senior Director, Solutions Builder Upskilling with the right resources significantly enhances your chances of selection for this specific role by aligning your skills with industry demands. Recommended Courses & Resources AI — This course provides essential insights into AI technologies relevant to customer engagement and solutions building. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Neglecting to tailor your resume — Highlight relevant skills and experiences for this specific role. ❌ Failing to demonstrate practical applications — Showcase your experience with APIs and AI in past projects. ❌ Overlooking documentation and communication skills — Clearly articulate these in your application. ❌ Not preparing for technical assessments — Review relevant AI and API concepts beforehand. ❌ Submitting a generic cover letter — Customize it to address the specific role and company. ❌ Underestimating the value of a portfolio — Include a GitHub or portfolio with relevant projects. Before You Apply — Checklist ✅ Research Salesforce and understand its core values and products before applying. ✅ Tailor your resume to include relevant skills and experiences specific to the role. ✅ Prepare a cover letter that highlights your passion for AI and customer engagement. ✅ Ensure your online portfolio or GitHub is updated with relevant projects. ✅ Double-check application details for accuracy before submission. ✅ Follow up on your application status after a week to express continued interest. ✅ Prepare for potential technical assessments by reviewing relevant AI and API concepts. ✅ Practice common interview questions related to problem-solving and teamwork. Resume Tailoring & ATS Keywords for Senior Director, Solutions Builder Optimizing your resume for ATS is crucial for standing out in the selection process for this role. ATS Keywords to Include Senior Director Solutions Builder APIs AI LLM agents Customer engagement Project management Cross-functional collaboration Performance metrics Documentation Problem-solving Technical qualifications Resume Tips for This Role Highlight your hands-on experience with APIs and AI technologies relevant to this role. Emphasize teamwork and collaboration skills, particularly in cross-functional settings. Include any projects or portfolios that demonstrate your technical capabilities and innovative thinking. Optimize your resume for ATS by using keywords from the job description. Avoid including unrelated work experience or generic statements that do not align with the role. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Avoid including generic statements or unrelated work experience that do not directly support your application for this role. How to Apply for Senior Director, Solutions Builder at Salesforce Apply Now — Salesforce Visit the Salesforce application portal and create an account. Upload your resume, ensuring it highlights relevant skills and experiences. Fill out the application form with accurate personal and educational details. Expect a confirmation email after submission, outlining the next steps. Use the application portal to track your application status. Applications reviewed on rolling basis — early submission recommended. Apply Now — Salesforce NexisGrow.com does not charge any fees for job applications. Salesforce We are Senior Director, Solutions Builder at Salesforce in Bangalore, India , working onsite in the Sales industry. This role supports client engagement through AI-driven solutions, leveraging APIs and LLM agents to enhance customer experiences. The team builds AI solutions using APIs and LLM agents to integrate data and customer interactions. These tools help deliver personalized, scalable customer experiences that align with real-world business needs and client goals. This role is part of Salesforce ’s mission to drive innovation through AI and CRM, enabling businesses to connect with customers more effectively using trusted, intelligent platforms. This role offers early-career exposure to AI and CRM technologies through hands-on work with APIs and LLM agents , supported by mentorship and skill development opportunities. Company Details Industry Sales Location Bangalore, India Connect With Us Careers Apply Now Website 🔗 salesforce.wd12.myworkdayjobs.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Senior Director, Solutions Builder at Salesforce? Eligibility Tap to expand + Answer Candidates with a degree in Computer Science or related fields from batches 2023-2026 with relevant experience. ? What technical skills are most important for this role? Skills Tap to expand + Answer APIs, AI technologies, and LLM agents are crucial for developing innovative solutions. ? What is the expected salary for this position? Salary Tap to expand + Answer Salary details are not disclosed, but competitive industry benchmarks apply. ? What should I expect after applying for Senior Director, Solutions Builder at Salesforce? Hiring Process Tap to expand + Answer The process typically includes application review, technical screening, and final interviews. ? How should I prepare for Senior Director, Solutions Builder interview at Salesforce? Preparation Tap to expand + Answer Review AI and API concepts, prepare to discuss past projects, and practice problem-solving scenarios. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer This role is onsite in Bangalore. ? What is the career growth after joining Salesforce as Senior Director, Solutions Builder? Growth Tap to expand + Answer Exposure to cutting-edge technologies and opportunities for internal mobility enhance career growth. ? What should I highlight in my resume for this role? Resume Tap to expand + Answer Focus on relevant technical skills, project experience, and collaboration abilities. ? Is there a last date to apply for this role? Application Tap to expand + Answer Application urgency context is not specified; apply as soon as possible. ? Is there a probation period at Salesforce? Probation Tap to expand + Answer Probation details are not specified in the job description. ? What is the work culture like at Salesforce? Culture Tap to expand + Answer The work environment is onsite, emphasizing collaboration and direct client engagement. ? Can freshers apply for this role at Salesforce? Fresher Tap to expand + Answer Yes, freshers from eligible batches with relevant skills are encouraged to apply. 🔗 Explore More on NexisGrow More jobs in Bangalore Browse all Non-Tech jobs Latest Fresher jobs More jobs at Salesforce Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com