📋 Job Details at a Glance 📍 Location Hyderabad, Telangana, India 🏢 Company PepsiCo 👥 Experience 2+ years 🎓 Qualification Bachelor's degree in Human Resources, Business Administration, Commerce, or a related discipline 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹6.0 – ₹9.0 LPA 🏢 Industry HR 🛠 Key Skills SAP SAP SuccessFactors Employee Central ServiceNow People Operations Coordinator at PepsiCo — Full Details & How to Apply PepsiCo is seeking a People Operations Coordinator in Hyderabad, Telangana, India , where you'll manage global employee records and enhance HR processes. With a salary range of ₹6.0 – ₹9.0 LPA , this role offers a solid start in HR operations. The demand for skilled HR professionals is on the rise as companies increasingly prioritize employee experience and operational efficiency. This specific People Operations Coordinator role at PepsiCo is crucial in streamlining HR processes and improving employee satisfaction, making it an essential position in the corporate environment. What sets PepsiCo apart as an employer is its scale and commitment to employee development. Founded in 1965 , PepsiCo employs over 300,000 people globally and is a leader in the food and beverage industry. The company’s culture emphasizes innovation and inclusivity, providing a supportive environment for new talent. We encourage 2023, 2024, 2025, 2026 graduates with a Bachelor's degree in Human Resources, Business Administration, Commerce, or a related discipline to apply. Candidates should have 2+ years experience in HR, making this an excellent opportunity for freshers looking to start their careers. The competitive salary of ₹6.0 – ₹9.0 LPA adds to the appeal of this role. In this position, you will gain hands-on experience with essential tools like SAP and ServiceNow , which are highly sought after in the HR industry. This role not only opens doors to various HR career paths but also equips you with the skills needed for future advancement in a global HR environment. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The People Operations Coordinator at PepsiCo is essential for managing employee records and enhancing HR service delivery through effective use of technology and data analysis. Manage employee records and lifecycle documentation using SAP SuccessFactors Employee Central to ensure compliance with internal policies and regulations. Utilize ServiceNow to streamline internal helpdesk workflows, significantly improving response times for employee queries and enhancing service efficiency. Collaborate with cross-functional teams, including IT and compliance, to meet cross-border service level agreements ( SLA ) and ensure operational effectiveness. Analyze HR metrics to identify trends, contributing to data-driven decision-making and improving overall operational efficiency within the HR department. Take ownership of process improvements in HR operations, implementing best practices to enhance service delivery and employee satisfaction. Document and communicate HR processes and policies clearly, ensuring understanding among employees and promoting adherence to guidelines. Resolve employee issues by providing timely support and guidance, thereby enhancing the overall employee experience and fostering a positive workplace culture. This role empowers you to take ownership of HR processes, directly impacting employee satisfaction and operational excellence at PepsiCo . Required Skills & Technical Competencies The ideal candidate for the People Operations Coordinator role must possess a robust skill profile that combines technical expertise with effective communication and analytical abilities. Technical Skills SAP — intermediate — essential for managing HR operations efficiently and ensuring accurate data handling. SAP SuccessFactors Employee Central — intermediate — critical for maintaining accurate employee records and lifecycle management. ServiceNow — intermediate — used daily for managing helpdesk tickets and improving HR service delivery. Data analysis — intermediate — necessary for interpreting HR metrics and making informed decisions that enhance operational efficiency. Soft Skills & Professional Competencies Communication skills — vital for effectively conveying HR policies and resolving employee queries with clarity. Problem-solving abilities — essential for addressing employee issues promptly and efficiently. Attention to detail — crucial for maintaining accurate records and ensuring compliance with HR policies. Collaboration skills — important for working effectively with cross-functional teams to achieve shared goals. Good to Have (Bonus Skills) Project management — enhances your ability to lead HR initiatives and improve processes. Change management — valuable for adapting to new HR technologies and practices. Multilingual skills — beneficial for communicating with diverse employee populations. When showcasing these skills in your resume or interview, emphasize specific examples of how you have applied them in previous roles. Eligibility Criteria This role is designed for recent graduates and professionals with a foundational understanding of HR principles and practices. Bachelor's degree in Human Resources , Business Administration , Commerce , or a related field is crucial for understanding HR principles. Eligible batches include 2023 , 2024 , 2025 , and 2026 , allowing fresh graduates to apply. 2+ years of experience in HR operations is required, providing a foundation for effective performance in this role. A minimum academic performance of 60% is preferred to ensure a strong understanding of HR concepts. Internships or projects related to HR operations will provide an advantage in the selection process. Documentation & Portfolio Requirements Submit your resume in PDF format, including your educational background, relevant experience, and any HR-related projects or internships. Pro tip: Highlight specific experiences with SAP and ServiceNow in your application to stand out as a candidate. Salary for People Operations Coordinator at PepsiCo 💰 Compensation ₹6.0 – ₹9.0 LPA The advertised compensation for the People Operations Coordinator role at PepsiCo is ₹6.0 – ₹9.0 LPA . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Selection Process at PepsiCo The selection process for the People Operations Coordinator role is designed to assess both technical and cultural fit within the organization. 1 Online Assessment — 60 minutes — tests HR knowledge and analytical skills. 2 Technical Interview — focuses on SAP, ServiceNow, and HR processes. 3 Behavioral Interview — assesses cultural fit and problem-solving abilities. 4 HR Interview — discusses offer details and timelines for onboarding. Topic-wise Preparation Guide Round 1: Online Assessment HR fundamentals — essential for understanding the role's context. — Khan Academy Data analysis techniques — relevant for interpreting HR metrics. — Coursera SAP basics — foundational knowledge for using HR tools. — GeeksForGeeks ServiceNow overview — understanding its application in HR operations. — YouTube Round 2: Technical Interview SAP SuccessFactors — in-depth knowledge required for effective use. — Udemy ServiceNow functionalities — practical applications in HR. — HackerRank HR compliance regulations — important for maintaining legal standards. — MindTools Problem-solving scenarios — relevant to HR operations. — freeCodeCamp Cross-border HR practices — understanding global HR dynamics. — W3Schools Round 3: Behavioral Interview Behavioral questions using the STAR method — relevant to HR scenarios. — GeeksForGeeks Conflict resolution — important for handling employee issues. — YouTube Technical deep-dive on SAP and ServiceNow — role-specific knowledge. — Udemy Timeline & Expectations The typical timeline from application to offer can range from 4 to 6 weeks , depending on the number of candidates and scheduling. Prepare thoroughly for each round, as PepsiCo values both technical expertise and cultural alignment. Expected Interview Questions for People Operations Coordinator at PepsiCo The following questions are tailored to assess your expertise in the role's specific tech stack. Technical Questions Explain how you would use SAP SuccessFactors to manage employee records. What are the key features of ServiceNow that benefit HR operations? How do you ensure compliance in HR documentation? Describe a time you analyzed HR metrics to improve a process. What steps would you take to resolve a ticket in ServiceNow ? How do you handle cross-border service level agreements? Behavioral Questions Describe a challenging HR situation you faced and how you resolved it. How do you prioritize tasks in a busy HR environment? Give an example of a time you worked in a team to achieve a goal. How do you handle feedback from employees? Role-Specific Questions What do you understand by the hire-to-rehire workflow? How would you document an HR process for clarity? What strategies would you use to improve employee satisfaction in HR operations? Structure your answers using the STAR method to clearly demonstrate your thought process and outcomes. Resume Tailoring & ATS Keywords for People Operations Coordinator Optimizing your resume for ATS is crucial to ensure it passes initial screenings for this role. ATS Keywords to Include People Operations HR Shared Services SAP SAP SuccessFactors ServiceNow Employee Records Lifecycle Documentation Helpdesk Workflows HR Metrics Compliance Cross-border SLAs Data Analysis Resume Tips for This Role Highlight your experience with SAP and ServiceNow , as these are critical for the role. Emphasize any internships or projects related to HR operations to demonstrate practical knowledge. Include specific achievements or metrics from previous roles to showcase your impact. Optimize your resume for ATS by using keywords from the job description. Avoid including irrelevant work experience that does not relate to HR. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Do not include generic skills or experiences that do not directly relate to the People Operations Coordinator role. About PepsiCo Founded in 1965 , PepsiCo emerged from the merger of Pepsi-Cola and Frito-Lay. With its headquarters in Purchase, New York , the company operates in over 200 countries and employs more than 300,000 individuals globally, showcasing its extensive reach and influence in the food and beverage industry. PepsiCo boasts a diverse portfolio that includes iconic brands such as Lay's , Gatorade , Tropicana , and Quaker Oats . These products are staples in households worldwide, reflecting the company's commitment to delivering quality and innovation across various market segments. Recognized for its inclusive workplace culture, PepsiCo has earned accolades such as a spot on Glassdoor's 'Best Places to Work' list. The company actively promotes employee development through various programs, ensuring that its workforce is engaged and motivated to excel in their careers. Recently, PepsiCo announced a significant sustainability initiative, aiming to reduce its carbon footprint by 40% by 2030 . This commitment underscores the company's focus on environmental responsibility and innovation in its operational practices. For freshers in HR, PepsiCo offers a unique opportunity to gain exposure to global HR practices. Working alongside industry leaders, employees can develop essential skills and knowledge that serve as a strong foundation for a successful career in human resources. Why Join PepsiCo as People Operations Coordinator? Joining PepsiCo as a People Operations Coordinator provides a unique opportunity to develop specialized skills in a globally recognized company that values innovation and employee growth. Expertise in SAP SuccessFactors — Gain hands-on experience with a leading HR management tool used by global organizations, enhancing your HR capabilities. ServiceNow Navigation Skills — Learn to effectively manage HR operations through ServiceNow, improving your problem-solving abilities in ticket management. Career Growth Opportunities — Within 1-2 years, you can advance to roles in HR management, talent acquisition, or HR analytics, paving the way for a successful career. Collaborative Culture — Experience a workplace that fosters teamwork and innovation, allowing you to learn from peers and contribute to meaningful projects. Vibrant Hyderabad Lifestyle — Enjoy a lower cost of living in Hyderabad , which enhances your work-life balance while working for a global leader. According to NexisGrow.com, starting your career at PepsiCo as a People Operations Coordinator equips you with invaluable skills and experiences that can significantly enhance your professional trajectory in HR. Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for People Operations Coordinator at PepsiCo? Eligibility Tap to expand + Answer Candidates with Bachelor's degree in Human Resources, Business Administration, Commerce, or a related discipline and 2+ years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: SAP, SAP SuccessFactors Employee Central, ServiceNow. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹6.0 – ₹9.0 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at PepsiCo? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: SAP, SAP SuccessFactors Employee Central, ServiceNow. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the People Operations Coordinator interview? Preparation Tap to expand + Answer (1) Core concepts of SAP, SAP SuccessFactors Employee Central, ServiceNow, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) PepsiCo research, (5) Clear communication. ? What is the work culture like at PepsiCo? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Hyderabad Browse all Non-Tech jobs Latest Fresher jobs More jobs at PepsiCo Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com