📋 Job Details at a Glance 📍 Location Hyderabad, India 🏢 Company Novartis 👥 Experience 1-3 years 🎓 Qualification Relevant technical qualification and demonstrated shipping experience 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Healthcare 🛠 Key Skills Customer Relationship Management Sales Territory Planning Healthcare Customer Engagement Data-Driven Decision Making HCP Relationship Management Product Specialist at Novartis — Full Details & How to Apply Novartis is seeking a Product Specialist in Hyderabad, India to support healthcare customer engagement through hands-on work in HCP relationship management and sales territory planning . This role offers freshers with relevant technical qualifications a direct entry into a structured, onsite position with real-world exposure to customer relationship management tools. This Product Specialist role is essential for driving competitive sales growth by designing personalized engagement journeys for healthcare professionals (HCPs). The role involves executing customer relationship management strategies, planning sales territories, and applying data-driven decision-making to optimize interactions. These responsibilities directly influence sales performance and ensure compliance with ethical standards in healthcare customer engagement . Novartis recruitment for this position emphasizes practical experience in customer relationship management and sales territory planning . The role is based in Hyderabad, India, and is part of a global healthcare organization headquartered in Basel, Switzerland. The job posting highlights a focus on HCP relationship management and data-driven decision-making as core operational elements. 2023, 2024, 2025, 2026 graduates who hold a relevant technical qualification and have demonstrated shipping experience are eligible. Candidates with 1-3 years of experience are considered, and the salary is Not Disclosed . This role is available for eligible batches and requires onsite work in Hyderabad, India. Candidates will gain hands-on experience in Customer Relationship Management , Sales Territory Planning , Healthcare Customer Engagement , Data-Driven Decision Making , and HCP Relationship Management . This role provides a clear progression path into healthcare sales operations and builds foundational skills for future roles in pharmaceutical customer engagement. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The Product Specialist at Novartis drives competitive sales growth by implementing customer engagement journeys for HCPs using CRM tools , ensuring measurable improvements in territory-level performance and customer retention metrics . Personalize customer engagement journeys for HCPs using CRM tools such as Salesforce or Microsoft Dynamics to track interaction history and response patterns. Build sustained collaborations with HCPs through healthcare customer engagement strategies that align with clinical use cases and treatment pathways. Collaborate with marketing and product development teams to extract customer insights from sales data and customer feedback logs for campaign alignment. Leverage data sources including sales performance dashboards and customer interaction logs to dynamically prioritize territory and customer interaction plans . Own end-to-end customer feedback loops by collecting, categorizing, and analyzing HCP feedback to improve product engagement strategies. Document and report customer insights to support the creation of product-related content and campaign materials used in field outreach. Engage directly with HCPs to diagnose clinical challenges and deliver tailored product solutions based on HCP relationship management principles. Adjust engagement strategies using data-driven decision making to evaluate sales performance KPIs and customer satisfaction scores monthly. This role demands direct ownership of customer interaction plans and has a measurable impact on territory-level sales performance and HCP satisfaction metrics . Required Skills & Technical Competencies The role requires a strong foundation in customer relationship management , data-driven decision making , and healthcare customer engagement to execute field-level strategies effectively. Technical Skills Customer Relationship Management — entry — used to manage HCP interactions in CRM platforms such as Salesforce, tracking interaction timestamps and follow-up status . Sales Territory Planning — intermediate — applied to optimize resource allocation across geographic regions using territory performance data and customer density maps . Data-Driven Decision Making — entry — used daily to analyze sales performance dashboards and customer feedback logs to adjust engagement plans. Healthcare Customer Engagement — intermediate — applied to tailor interactions based on clinical use cases and HCP specialty profiles in pharmaceutical environments . HCP Relationship Management — entry — evaluated through documented relationship milestones and interaction frequency metrics with targeted HCPs . When showcasing these skills, emphasize hands-on use of CRM tools , territory planning templates , and data dashboards in real-world healthcare scenarios. Eligibility Criteria This role is designed for candidates with a technical qualification in life sciences , pharmacy , or healthcare and demonstrated shipping experience in a healthcare setting. Must hold a relevant technical qualification in life sciences , pharmacy , or healthcare with a minimum CGPA of 60% . Eligible for 2023, 2024, 2025, and 2026 batches, allowing fresh graduates to apply directly. Preference given to candidates with 1–3 years of experience , though freshers with demonstrated shipping experience are welcome. Minimum academic performance of 60% is required to ensure foundational knowledge in healthcare operations. Advantageous if the candidate has completed an internship or project related to healthcare customer engagement or pharmaceutical sales . Must submit a portfolio that includes customer interaction records , territory planning documents , or feedback reports from prior roles. Documentation & Portfolio Requirements Your resume must include a clear section on CRM tool usage , territory planning , and customer feedback documentation with specific examples and metrics. Focus on including a real-world example of how you used CRM data or customer feedback to improve an engagement strategy in a healthcare context — this is the key differentiator for selection. Salary for Product Specialist at Novartis 💰 Compensation Not Disclosed The advertised compensation for the Product Specialist role at Novartis is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Product Specialist Upskilling with the right resources significantly enhances your chances of selection for the Product Specialist role at Novartis . Recommended Courses & Resources MS Office — Proficiency in MS Office is essential for data analysis and reporting tasks. Communication Skills — Effective communication is crucial for engaging with healthcare professionals and clients. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume — fix by aligning your experiences with job requirements. ❌ Overlooking customer engagement experience — ensure to include specific examples. ❌ Neglecting to research Novartis — fix by familiarizing yourself with the company's portfolio. ❌ Using a one-size-fits-all resume — customize your resume for this specific role and company. ❌ Not preparing for interview questions — practice common scenarios related to healthcare engagement. ❌ Ignoring networking opportunities — leverage LinkedIn to connect with professionals in the healthcare industry. Before You Apply — Checklist ✅ Review the job description thoroughly to understand the role's requirements. ✅ Update your resume to reflect relevant skills and experiences. ✅ Prepare a cover letter that highlights your passion for healthcare and customer engagement. ✅ Gather references who can speak to your skills in sales or customer relationship management . ✅ Ensure your LinkedIn profile is updated and aligns with your resume. ✅ Practice common interview questions related to the healthcare industry. ✅ Research Novartis ' products and recent news to demonstrate your interest. ✅ Submit your application through the provided URL with all required documents. Resume Tailoring & ATS Keywords for Product Specialist Optimizing your resume for ATS is crucial for the Product Specialist role at Novartis . ATS Keywords to Include Product Specialist Customer Relationship Management Sales Territory Planning Healthcare Customer Engagement Data-Driven Decision Making HCP Relationship Management Sales Growth Customer Insights Collaboration Engagement Strategies Healthcare Environment Customer-Centric Experiences Resume Tips for This Role Highlight relevant technical qualifications and any experience in healthcare or sales. Emphasize skills in customer relationship management and data analysis specific to healthcare. Include any projects or internships that demonstrate your ability to engage with healthcare professionals. Optimize your resume for ATS by including keywords from the job description. Avoid generic statements; focus on specific achievements and contributions in previous roles. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Avoid including irrelevant work experience that does not relate to the healthcare or sales sectors. How to Apply for Product Specialist at Novartis Apply Now — Novartis Visit the application portal using the provided URL. Upload your resume, ensuring it is tailored for the Product Specialist role. Fill out the application form accurately, highlighting relevant experiences. After submission, expect a confirmation email regarding your application status. Track your application through the portal for updates on the hiring process. Applications reviewed on rolling basis — early submission recommended. Apply Now — Novartis NexisGrow.com does not charge any fees for job applications. Novartis Novartis is a healthcare company based in Hyderabad, India , operating in an onsite work mode. The company operates within the healthcare industry, offering roles that focus on customer engagement and sales performance through direct interaction with healthcare professionals. The team develops personalized engagement journeys for healthcare professionals, leveraging data to create tailored interaction plans. They build long-term relationships through collaboration, prioritize customer needs, and share insights with internal stakeholders to support product and campaign development. This role supports Novartis ’ focus on healthcare customer engagement and data-driven decision making , enabling real-world interaction with healthcare professionals and driving value through tailored, customer-centric approaches. This position offers freshers early exposure to customer relationship management , sales territory planning , and HCP relationship management —key skills in healthcare sales and customer engagement. Company Details Industry Healthcare Location Hyderabad, India Connect With Us Careers Apply Now Website 🔗 novartis.wd3.myworkdayjobs.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Product Specialist at Novartis? Eligibility Tap to expand + Answer Candidates with relevant technical qualifications and batches from 2023 to 2026 can apply. ? What technical skills are most important for this role? Skills Tap to expand + Answer Key skills include Customer Relationship Management, Sales Territory Planning, and Data-Driven Decision Making. ? What is the expected salary for this position? Salary Tap to expand + Answer Salary details are not disclosed, but industry benchmarks suggest ₹3,00,000 to ₹6,00,000 per annum. ? What should I expect after applying for Product Specialist at Novartis? Hiring Process Tap to expand + Answer The process typically involves application review, screening, and an interview. ? How should I prepare for Product Specialist interview at Novartis? Preparation Tap to expand + Answer Research Novartis, practice common interview questions, and prepare to discuss your relevant experiences. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer This role is onsite in Hyderabad. ? What is the career growth after joining Novartis as Product Specialist? Growth Tap to expand + Answer Exposure to various departments and potential internal mobility based on performance. ? What should I highlight in my resume for this role? Resume Tap to expand + Answer Emphasize relevant skills, experiences in healthcare, and customer engagement. ? Is there a last date to apply for this role? Application Tap to expand + Answer Application deadlines are not specified; apply as soon as possible. ? Is there a probation period at Novartis? Probation Tap to expand + Answer Probation details are not specified in the job description. ? What is the work culture like at Novartis? Culture Tap to expand + Answer The work environment is onsite, focusing on customer engagement and collaboration. ? Can freshers apply for this role at Novartis? Fresher Tap to expand + Answer Yes, freshers with relevant qualifications are encouraged to apply. 🔗 Explore More on NexisGrow More jobs in Hyderabad Browse all Non-Tech jobs Latest Fresher jobs More jobs at Novartis Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com