Employee Experience Specialist at NielsenIQ
NielsenIQ · Pune, Maharashtra, India
- Salary: ₹6–10 LPA
- Experience: 2+ years
📋 Job Details at a Glance 📍 Location Pune, Maharashtra, India 🏢 Company NielsenIQ 👥 Experience 2+ years 🎓 Qualification Bachelor’s degree in Human Resources, Business Administration, Management, or a related discipline preferred 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹6–10 LPA 🏢 Industry HR 🛠 Key Skills Workday Workday Help HR Operations Employee Experience Case Management Process Improvement Documentation Problem Solving Employee Experience Specialist at NielsenIQ — Full Details & How to Apply NielsenIQ is seeking an Employee Experience Specialist to enhance HR operations in Pune, Maharashtra, India . This role is pivotal in shaping workplace satisfaction, offering a unique chance to directly influence employee engagement and retention. The demand for Employee Experience Specialists is rising as companies increasingly prioritize employee satisfaction. This role is crucial in HR operations, especially as organizations recognize the impact of a positive employee experience on overall performance and culture. NielsenIQ , founded in 1923 , employs over 44,000 people globally and is known for its data analytics and market research services. The company’s focus on improving employee experience makes it an ideal employer for those looking to contribute to HR. We encourage 2023, 2024, 2025, 2026 graduates with a Bachelor’s degree in Human Resources, Business Administration, Management, or a related discipline preferred to apply. Candidates should have 2+ years experience in HR operations, with a competitive salary range of ₹6–10 LPA . In this role, you will gain hands-on experience with essential skills such as Workday , HR Operations , Employee Experience , and Case Management . This position not only enhances your technical skills in HR technology but also opens doors to advanced roles in employee engagement and HR strategy. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The Employee Experience Specialist at NielsenIQ is dedicated to enhancing employee satisfaction by resolving HR-related queries and streamlining processes using Workday and other tools. Support employees with HR-related queries using Workday , ensuring timely resolution of issues and enhancing overall employee satisfaction metrics. Utilize Workday Help to manage employee cases effectively, ensuring compliance with HR policies and procedures throughout the process. Collaborate with cross-functional teams, including IT and Operations, to streamline HR processes and improve service delivery using data-driven insights. Analyze employee feedback data to identify trends and areas for process improvement, contributing to enhanced employee experience metrics. Take ownership of case management processes, ensuring efficient tracking and resolution of employee issues through Case Management techniques. Document HR processes and create user-friendly guides to facilitate better understanding among employees, enhancing HR Operations . Resolve employee issues through effective problem-solving techniques, ensuring a positive employee experience and fostering a supportive workplace culture. This role promotes an ownership culture, allowing you to directly impact employee satisfaction and operational efficiency at NielsenIQ . Required Skills & Technical Competencies The ideal candidate for the Employee Experience Specialist role must possess a robust skill set in HR operations and technology, particularly with Workday . Technical Skills Workday — intermediate — essential for managing HR operations and resolving employee queries effectively. HR Operations — intermediate — practical application in streamlining processes and enhancing service delivery within the HR function. Employee Experience — intermediate — used daily to assess and improve employee satisfaction and engagement levels. Case Management — intermediate — involves tracking and resolving employee issues efficiently, requiring attention to detail. Problem Solving — intermediate — evaluated through real-time scenarios where quick and effective resolutions are needed. When showcasing these technical skills in your resume or interview, emphasize your hands-on experience with Workday and your contributions to improving HR Operations . Eligibility Criteria This role is designed for recent graduates and early-career professionals eager to develop their expertise in HR operations and employee experience. A Bachelor's degree in Human Resources , Business Administration , Management , or a related discipline is preferred. Eligible batches include 2023 to 2026 , allowing fresh graduates and recent pass-outs to apply. The experience requirement of 2+ years is flexible for freshers demonstrating strong HR knowledge and skills. Academic performance expectations are not explicitly stated, but a strong academic record can enhance candidacy. Internships or projects related to HR Operations can provide an advantage, showcasing practical experience. Documentation & Portfolio Requirements Submit your resume in PDF format, including your educational background, relevant experience, and any internships or projects related to HR operations. Pro tip: Highlight specific instances where you utilized Workday or improved employee experience in your application to stand out. Salary for Employee Experience Specialist at NielsenIQ 💰 Compensation ₹6–10 LPA The advertised compensation for the Employee Experience Specialist role at NielsenIQ is ₹6–10 LPA . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Employee Experience Specialist Upskilling with the right resources significantly enhances your chances of selection for the Employee Experience Specialist role. Recommended Courses & Resources Problem Solving — Essential for addressing HR challenges effectively in this role. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor your resume to highlight relevant HR skills — Customize your resume to align with the job description. ❌ Neglecting to research NielsenIQ's company culture — Understand the company's values to align your application. ❌ Overlooking the importance of showcasing problem-solving experiences — Include specific examples in your application. ❌ Submitting a generic cover letter — Craft a tailored cover letter for this specific position. ❌ Not following application instructions precisely — Adhere strictly to the application guidelines provided. ❌ Ignoring the significance of professional formatting — Ensure your resume is well-formatted and visually appealing. Before You Apply — Checklist ✅ Research NielsenIQ to understand its values and culture before applying. ✅ Tailor your resume to highlight relevant skills and experiences for the role. ✅ Prepare a cover letter that specifically addresses your interest in the Employee Experience Specialist position. ✅ Ensure all application materials are free of errors and professionally formatted. ✅ Gather any necessary documents, such as transcripts or certificates, to support your application. ✅ Follow the application link and complete all required fields accurately. ✅ Set reminders for application deadlines to ensure timely submission. ✅ Track your application status through the provided portal. Resume Tailoring & ATS Keywords for Employee Experience Specialist Optimizing your resume for ATS is crucial for standing out in the application process for this role. ATS Keywords to Include Employee Experience Workday HR Operations Case Management Process Improvement Documentation Problem Solving HR Shared Services Remote Work Pune NielsenIQ Full-Time Resume Tips for This Role Highlight your experience with HR tools like Workday to align with the job requirements. Emphasize any internships or projects that demonstrate your understanding of HR operations. Include specific examples of problem-solving in HR contexts to showcase your skills. Optimize your resume for ATS by using keywords from the job description. Avoid including irrelevant work experience that does not relate to HR or employee experience. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Avoid including unrelated work experience that does not showcase your HR skills or competencies. How to Apply for Employee Experience Specialist at NielsenIQ Apply Now — NielsenIQ Visit the application portal and create an account if you don't have one. Upload your resume in PDF format, ensuring it is tailored to the job description. Fill out the application form accurately, providing all requested information. After submission, you can expect a confirmation email regarding your application status. Use the application portal to track your application progress and updates. Applications reviewed on a rolling basis — early submission recommended. Apply Now — NielsenIQ NexisGrow.com does not charge any fees for job applications. NielsenIQ NielsenIQ , established in 1923 , is headquartered in Chicago, USA , and operates in over 100 countries , including Pune, Maharashtra, India . With a workforce of approximately 46,000 employees , the company leverages its extensive global footprint to deliver insights that drive business decisions across various industries. The company specializes in data analytics and market research services, offering platforms such as Nielsen Connect and Nielsen Audience Measurement . These tools empower businesses to understand consumer behavior and market trends, ensuring they remain competitive in an ever-evolving marketplace. NielsenIQ has received high ratings on Glassdoor, reflecting its focus on employee satisfaction and a supportive work environment. The company actively promotes initiatives like Employee Resource Groups and wellness programs , fostering a culture of inclusivity and professional growth. Recently, NielsenIQ announced a strategic partnership with a leading technology firm to enhance its data analytics capabilities. This initiative underscores the company's commitment to innovation and growth, positioning it as a leader in the data analytics space. Joining NielsenIQ as a fresher in HR offers a robust foundation in HR practices and exposure to global HR standards. The company’s extensive training programs and mentorship opportunities make it an excellent career launchpad for aspiring HR professionals. Company Details Industry HR Location Pune, Maharashtra, India Connect With Us Careers Apply Now Website 🔗 jobs.smartrecruiters.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Employee Experience Specialist at NielsenIQ? Eligibility Tap to expand + Answer Candidates with Bachelor’s degree in Human Resources, Business Administration, Management, or a related discipline preferred and 2+ years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Workday, Workday Help, HR Operations, Employee Experience, Case Management. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹6–10 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at NielsenIQ? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Workday, Workday Help, HR Operations, Employee Experience, Case Management. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Employee Experience Specialist interview? Preparation Tap to expand + Answer (1) Core concepts of Workday, Workday Help, HR Operations, Employee Experience, Case Management, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) NielsenIQ research, (5) Clear communication. ? What is the work culture like at NielsenIQ? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Pune Browse all Non-Tech jobs Latest Fresher jobs More jobs at NielsenIQ Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com