📋 Job Details at a Glance 📍 Location Mumbai, Maharashtra, India 🏢 Company Nasdaq 👥 Experience 1-3 years 🎓 Qualification Master’s degree in Finance, Mathematics, Business, Computer Science or Information Technology; Finance preferred 📅 Eligible Batch 2021, 2022, 2023, 2024, 2025 📄 Job Type Full Time 💰 Salary ₹8–₹14 LPA 🏢 Industry BFSI 🛠 Key Skills Calypso cloud-managed services helpdesk systems scheduled-task monitoring real-time interfaces software-testing environments Analyst – Client Managed Services – Business Services at Nasdaq — Full Details & How to Apply Nasdaq is seeking an Analyst – Client Managed Services – Business Services in Mumbai, Maharashtra, India , where you'll provide critical support for Calypso clients, impacting global financial markets. This role is pivotal as Nasdaq expands its managed services, directly enhancing client satisfaction and operational efficiency. The BFSI industry is increasingly reliant on advanced analytics and client support, making this specific Analyst – Client Managed Services – Business Services role essential. As Nasdaq continues to grow, the demand for skilled professionals who can navigate complex financial products and ensure smooth operations is at an all-time high. Nasdaq is a global leader in market technology, founded in 1971 , with over 4,000 employees and a presence in 50 countries . This role offers a unique opportunity to work within a company that prioritizes innovation and client success, making it an ideal environment for career growth in the BFSI sector. We encourage 2021, 2022, 2023, 2024, 2025 graduates with a Master’s degree in Finance, Mathematics, Business, Computer Science or Information Technology; Finance preferred , and 1-3 years experience to apply. The salary for this position ranges from ₹8–₹14 LPA , making it a competitive opportunity in the Mumbai, Maharashtra, India jobs market. In this role, you will gain exposure to essential skills such as Calypso , cloud-managed services , and helpdesk systems . This unique skill set is highly valued in the BFSI sector and opens doors for rapid career advancement within a leading financial technology firm. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Analyst – Client Managed Services role at Nasdaq is to deliver exceptional support to global Calypso clients, ensuring operational efficiency and adherence to service level agreements. Provide first-line functional support to global Calypso clients, ensuring timely issue resolution to maintain service level agreements. Utilize Calypso to advise clients on configurations and implementations, enhancing their operational efficiency and effectiveness. Collaborate with IT and Operations teams to troubleshoot and resolve client issues, ensuring seamless service delivery across platforms. Monitor scheduled tasks and real-time interface exceptions, aiming for a 99% uptime in client services through proactive management. Take ownership of client issues by conducting root-cause analysis and recommending actionable improvements for enhanced service quality. Document all client interactions and resolutions in helpdesk systems , ensuring accurate tracking and reporting of service metrics. Engage with clients to understand their needs and provide tailored solutions, fostering long-term relationships and satisfaction. This role emphasizes a culture of ownership, allowing analysts to directly impact client success and operational excellence. Required Skills & Technical Competencies The ideal candidate for the Analyst – Client Managed Services role must possess a strong technical skill profile to effectively support client needs and enhance service delivery. Technical Skills Calypso — intermediate — essential for providing client support and troubleshooting, requiring a foundational understanding of its functionalities. Cloud-managed services — intermediate — critical for understanding the infrastructure supporting client applications and ensuring service reliability. Helpdesk systems — entry — used daily for ticket management and client communication, requiring familiarity with ticketing software. Scheduled-task monitoring — intermediate — necessary for maintaining operational efficiency and minimizing downtime for clients. Software-testing environments — entry — important for validating configurations and ensuring that client implementations meet quality standards. When showcasing these technical skills in your resume or interview, emphasize specific experiences and outcomes related to each skill to demonstrate your capability. Eligibility Criteria This role is designed for candidates with a strong academic background and relevant experience in finance or technology. Candidates must hold a Master’s degree in Finance , Mathematics, Business, Computer Science, or Information Technology, with a preference for Finance. Eligible batches include 2021 to 2025 , allowing fresh graduates and those with limited experience to apply. A minimum of 1-3 years of experience is preferred, but freshers with relevant academic backgrounds are encouraged to apply. A minimum academic performance of 60% is expected to ensure candidates have a solid foundational knowledge. Internships or projects related to finance or technology will be advantageous, showcasing practical experience relevant to the role. Documentation & Portfolio Requirements Submit your resume in a clear format, including your educational qualifications, relevant projects, and any internships related to finance or technology. Pro tip: Highlight any direct experience with Calypso or helpdesk systems in your application to stand out as a strong candidate. Salary for Analyst – Client Managed Services – Business Services at Nasdaq 💰 Compensation ₹8–₹14 LPA The advertised compensation for the Analyst – Client Managed Services – Business Services role at Nasdaq is ₹8–₹14 LPA . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Analyst – Client Managed Services – Business Services Upskilling with the right resources significantly enhances your chances of selection for this role by aligning your skills with job requirements. Recommended Courses & Resources MS Office — Proficiency in MS Office is essential for data analysis and reporting tasks. Communication Skills — Strong communication is vital for client interactions and team collaboration. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor your resume — Include specific skills mentioned in the job description. ❌ Neglecting relevant internships — Highlight practical experience in finance or technology. ❌ Using a generic cover letter — Personalize it to address why you want to work at Nasdaq. ❌ Overlooking quantifiable achievements — Focus on measurable outcomes to stand out. ❌ Not researching Nasdaq's developments — This can hinder your interview performance. ❌ Submitting without proofreading — Avoid errors that reflect poorly on your attention to detail. Before You Apply — Checklist ✅ Research Nasdaq's recent news and developments to tailor your application effectively. ✅ Prepare a targeted resume that highlights relevant skills and experiences for the Analyst role. ✅ Draft a personalized cover letter that connects your background to the company's mission and values. ✅ Ensure your LinkedIn profile is updated and reflects your application materials. ✅ Gather any necessary documents, such as transcripts or certificates, to support your application. ✅ Practice common interview questions related to client support and financial analysis. ✅ Set reminders for application deadlines to ensure timely submission. ✅ Follow up on your application status after a week to express continued interest. Resume Tailoring & ATS Keywords for Analyst – Client Managed Services – Business Services Optimizing your resume for ATS is crucial for ensuring it passes initial screenings and reaches hiring managers. ATS Keywords to Include Analyst Client Managed Services Calypso Cloud-managed services Helpdesk systems Scheduled-task monitoring Real-time interfaces Software-testing environments Financial products Trade lifecycle Root-cause analysis P&L reporting Resume Tips for This Role Highlight your academic qualifications, especially if you have a Master’s in Finance or related fields. Emphasize any relevant internships or projects that demonstrate your experience with financial products or technology. Include specific tools you are familiar with, such as Calypso or helpdesk systems, to align with the job requirements. Optimize your resume for ATS by incorporating keywords from the job description. Avoid generic statements; focus on quantifiable achievements or experiences that showcase your skills. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Avoid including irrelevant work experiences that do not relate to the Analyst role. How to Apply for Analyst – Client Managed Services – Business Services at Nasdaq Apply Now — Nasdaq Visit the Nasdaq careers page and locate the Analyst – Client Managed Services position. Prepare your resume, ensuring it highlights relevant skills and experiences, and upload it as instructed. Fill out the application form carefully, paying attention to details and ensuring accuracy. After submission, expect a confirmation email and keep an eye on your inbox for further communications. Use the application portal to track the status of your application and follow up if necessary. Applications reviewed on a rolling basis — early submission recommended. Apply Now — Nasdaq NexisGrow.com does not charge any fees for job applications. Nasdaq Nasdaq was founded in 1971 and is headquartered in New York City . With a global footprint that includes a significant operational base in Mumbai, Maharashtra, India , the company employs over 4,000 professionals worldwide . This extensive workforce supports Nasdaq's mission to innovate within the financial services sector. Among its core offerings, Nasdaq is known for its advanced electronic trading platforms and market technology solutions, including the Calypso platform . This platform is integral to financial services, providing comprehensive risk management and trading capabilities that cater to a diverse clientele. Recognized for its positive workplace culture, Nasdaq boasts a Glassdoor rating of 4.2 . The company actively promotes employee development through various programs, fostering an environment that encourages innovation and collaboration among its workforce. Recently, Nasdaq has expanded its cloud-based services, enhancing its technology offerings. This strategic initiative positions the company as a leader in financial technology, reflecting its commitment to adapting to the evolving needs of the market. For freshers entering the BFSI sector, Nasdaq offers unparalleled exposure to cutting-edge financial technology. The robust career development framework ensures that new employees gain valuable skills and experience, setting a strong foundation for their future careers. Company Details Industry BFSI Location Mumbai, Maharashtra, India Connect With Us Careers Apply Now Website 🔗 nasdaq.wd1.myworkdayjobs.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Analyst – Client Managed Services – Business Services at Nasdaq? Eligibility Tap to expand + Answer Candidates with Master’s degree in Finance, Mathematics, Business, Computer Science or Information Technology; Finance preferred and 1-3 years experience are eligible. Eligible batches: 2021, 2022, 2023, 2024, 2025. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Calypso, cloud-managed services, helpdesk systems, scheduled-task monitoring, real-time interfaces. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹8–₹14 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Nasdaq? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Calypso, cloud-managed services, helpdesk systems, scheduled-task monitoring, real-time interfaces. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Analyst – Client Managed Services – Business Services interview? Preparation Tap to expand + Answer (1) Core concepts of Calypso, cloud-managed services, helpdesk systems, scheduled-task monitoring, real-time interfaces, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Nasdaq research, (5) Clear communication. ? What is the work culture like at Nasdaq? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Mumbai Browse all Non-Tech jobs More jobs at Nasdaq Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. 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