Senior Infra Engineer at Mphasis

Mphasis · Bengaluru, Karnataka, India

📋 Job Details at a Glance 📍 Location Bengaluru, Karnataka, India 🏢 Company Mphasis 👥 Experience 2-4 years 🎓 Qualification Any Graduate 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹5–₹8 LPA 🏢 Industry IT Services 🛠 Key Skills Infrastructure Support End-User Computing Device Provisioning Hardware Troubleshooting Windows 11 macOS Microsoft Intune CMDB Asset Management Inventory Management Senior Infra Engineer at Mphasis — Full Details & How to Apply Mphasis is seeking a Senior Infra Engineer in Bengaluru, Karnataka, India , where you can leverage your skills in Infrastructure Support and End-User Computing . This role offers a salary range of ₹5–₹8 LPA , making it a lucrative opportunity for fresh graduates. The demand for skilled Senior Infra Engineer jobs is surging as organizations undergo digital transformation. This role is crucial for Mphasis as it enhances user experience and operational efficiency, directly impacting thousands of end-users. With the IT services sector evolving, your expertise will play a vital role in ensuring seamless infrastructure support. Mphasis is an employer with a global reach, employing over 22,000 individuals across 20 countries . Founded in 1998 , the company has established a strong reputation for innovation and stability. Working at Mphasis means being part of a culture that values growth and development, making it an ideal environment for a Senior Infra Engineer . This role is perfect for 2023, 2024, 2025, 2026 graduates with a background in Any Graduate and 2-4 years experience . With a competitive salary of ₹5–₹8 LPA , this position is designed for those ready to kickstart their careers in a leading IT firm. As a Senior Infra Engineer , you will gain hands-on experience with essential skills such as Infrastructure Support , End-User Computing , Device Provisioning , Hardware Troubleshooting , Windows 11 , macOS , Microsoft Intune , CMDB , Asset Management , and Incident Resolution . This role opens doors to advanced career opportunities in IT services, allowing you to work with cutting-edge technologies. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Senior Infra Engineer at Mphasis is to deliver exceptional infrastructure support, ensuring a seamless end-user experience through effective troubleshooting and device management. Troubleshoot hardware issues using Windows 11 and macOS , enhancing the overall end-user computing experience. Utilize Microsoft Intune for device provisioning, streamlining the onboarding process for new employees and ensuring compliance. Collaborate with the Asset Management and Inventory Management teams to maintain accurate records in the CMDB , supporting operational efficiency. Monitor incident resolution metrics to improve response times and enhance overall service quality, directly impacting user satisfaction. Take ownership of shift support, ensuring that all infrastructure issues are addressed promptly and effectively to minimize downtime. Document technical processes and solutions to improve knowledge sharing within the team, fostering a culture of continuous improvement. Engage with clients to resolve technical issues, ensuring high levels of customer satisfaction and reinforcing trust in Mphasis . By fostering an ownership culture, this role directly impacts the efficiency and satisfaction of both users and clients, contributing to the overall success of Mphasis . Required Skills & Technical Competencies The Senior Infra Engineer role demands a robust skill profile, focusing on technical competencies essential for effective infrastructure support and end-user computing. Technical Skills Infrastructure Support — intermediate — critical for maintaining operational efficiency and user satisfaction through effective troubleshooting. End-User Computing — intermediate — essential for understanding user needs and providing tailored solutions in a corporate setting. Device Provisioning — intermediate — used daily to ensure that all devices are configured correctly for new hires, impacting onboarding efficiency. Microsoft Intune — advanced — a key tool for managing devices and applications, crucial for maintaining security and compliance. Hardware Troubleshooting — intermediate — evaluated through practical tests during the interview process to assess problem-solving skills. When showcasing these technical skills in your resume or interview, emphasize specific experiences and metrics that demonstrate your proficiency and impact in previous roles. Eligibility Criteria This role is designed for graduates who possess the technical skills and experience necessary to excel in infrastructure support and end-user computing. Any graduate is eligible, as diverse educational backgrounds can bring unique perspectives to the role. Candidates from the 2023 , 2024 , 2025 , and 2026 batches are encouraged to apply, aligning with Mphasis 's focus on fresh talent. The experience requirement of 2-4 years allows for a mix of freshers and those with some industry exposure. While there are no strict academic performance expectations, a strong foundation in relevant subjects will be advantageous. Having a portfolio or GitHub showcasing relevant projects can significantly enhance a candidate's profile for this role. Documentation & Portfolio Requirements Ensure your resume is formatted clearly, including your educational background, relevant experience, and any technical projects or contributions that highlight your skills. Pro tip: Tailor your application to emphasize specific experiences with Microsoft Intune and hardware troubleshooting to stand out in the selection process. Salary for Senior Infra Engineer at Mphasis 💰 Compensation ₹5–₹8 LPA The advertised compensation for the Senior Infra Engineer role at Mphasis is ₹5–₹8 LPA . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Senior Infra Engineer Upskilling with the right resources significantly enhances your chances of selection for the Senior Infra Engineer role at Mphasis . Recommended Courses & Resources MS Office — Proficiency in MS Office is essential for documentation and reporting tasks. Communication Skills — Strong communication is crucial for effective collaboration and incident resolution. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume — Customize your resume to the specific skills mentioned in the job description. ❌ Neglecting relevant projects — Showcase hands-on experience through projects or internships. ❌ Using generic language — Use specific technical terms to strengthen your application. ❌ Overlooking formatting — Ensure your resume is clear and professionally formatted for readability. ❌ Not preparing for technical questions — Review potential technical questions related to the skills listed. ❌ Submitting without proofreading — Check for errors to reflect attention to detail. Before You Apply — Checklist ✅ Research Mphasis to understand its culture and values before applying. ✅ Tailor your resume to highlight relevant skills and experiences for the role. ✅ Prepare a cover letter that reflects your enthusiasm for the position and the company. ✅ Ensure all application materials are free of errors and professionally formatted. ✅ Gather any necessary documents, such as transcripts or certifications, for submission. ✅ Follow the application instructions carefully on the Mphasis portal. ✅ Set reminders for application deadlines to ensure timely submission. ✅ Prepare for potential interviews by reviewing common technical questions related to the role. Resume Tailoring & ATS Keywords for Senior Infra Engineer Optimizing your resume for ATS is crucial for the Senior Infra Engineer role at Mphasis . ATS Keywords to Include Infrastructure Support End-User Computing Device Provisioning Hardware Troubleshooting Windows 11 macOS Microsoft Intune CMDB Asset Management Inventory Management Incident Resolution Customer Service Communication Resume Tips for This Role Highlight relevant technical skills prominently to align with the job requirements. Emphasize any experience with tools like Microsoft Intune or CMDB to stand out. Include projects or internships that demonstrate practical application of infrastructure support. Optimize your resume for ATS by using keywords from the job description. Avoid including unrelated work experience that does not pertain to the role. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Avoid including unrelated skills or experiences that do not directly support your application for this role. How to Apply for Senior Infra Engineer at Mphasis Apply Now — Mphasis Visit the Mphasis application portal and create an account. Upload your resume, ensuring it highlights relevant skills and experiences. Fill out the application form accurately, paying attention to detail. After submission, expect a confirmation email regarding your application status. Track your application through the portal for updates on the hiring process. Applications are reviewed on a rolling basis — early submission is recommended. Apply Now — Mphasis NexisGrow.com does not charge any fees for job applications. Mphasis Mphasis was founded in 1998 and is headquartered in Bengaluru, Karnataka, India . With a global presence in over 20 countries , the company has established itself as a significant player in the IT services sector. Its scale and influence are evident through its extensive client base and diverse service offerings. Among its core services, Mphasis specializes in cloud and cognitive services , providing innovative solutions tailored for industries such as banking, insurance, and healthcare. The company leverages advanced technologies, including Microsoft Intune and Windows 11 , to enhance its infrastructure support and end-user computing capabilities. The culture at Mphasis emphasizes diversity and inclusion, which is reflected in its 4.2 rating on Glassdoor . The company actively promotes employee engagement through various programs and initiatives, earning recognition for its commitment to fostering a supportive workplace environment. Recently, Mphasis has made headlines for its digital transformation initiatives, further solidifying its position as a leader in the IT services industry. The company has also expanded its operations, focusing on enhancing its asset management and incident resolution capabilities. For freshers entering the IT services field, Mphasis offers a robust foundation for career growth. With opportunities to work on high-impact projects involving cutting-edge technologies, new employees can gain valuable experience and skills that are essential for their professional development. Company Details Industry IT Services Location Bengaluru, Karnataka, India Connect With Us Careers Apply Now Website 🔗 mphasis.ripplehire.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Senior Infra Engineer at Mphasis? Eligibility Tap to expand + Answer Candidates with Any Graduate and 2-4 years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Infrastructure Support, End-User Computing, Device Provisioning, Hardware Troubleshooting, Windows 11. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹5–₹8 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Mphasis? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Infrastructure Support, End-User Computing, Device Provisioning, Hardware Troubleshooting, Windows 11. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Senior Infra Engineer interview? Preparation Tap to expand + Answer (1) Core concepts of Infrastructure Support, End-User Computing, Device Provisioning, Hardware Troubleshooting, Windows 11, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Mphasis research, (5) Clear communication. ? What is the work culture like at Mphasis? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Bengaluru Browse all Non-Tech jobs Latest Fresher jobs More jobs at Mphasis Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com