📋 Job Details at a Glance 📍 Location Pune, India 🏢 Company Mastercard 👥 Experience 3-5 years 🎓 Qualification Relevant technical / engineering background 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Banking & Finance 🛠 Key Skills Enterprise Change Management Program Management Digital Payments Business Process Optimization Stakeholder Engagement Enterprise Change & Insights Manager (Senior Program Manager)-1 at Mastercard — Full Details & How to Apply Mastercard is seeking an Enterprise Change & Insights Manager (Senior Program Manager)-1 in Pune, India to lead enterprise change management initiatives, with freshers eligible to apply. This role offers on-site work in Pune, India and provides direct exposure to digital payments and business process optimization within a global payments leader. This Enterprise Change & Insights Manager (Senior Program Manager)-1 role is critical for implementing enterprise change management strategies that improve business processes and stakeholder engagement . The position involves managing digital payments initiatives, optimizing business workflows, and ensuring stakeholder alignment across technical and operational teams. The responsibilities focus on program execution, process improvement, and stakeholder coordination, all within the context of Mastercard ’s digital payments ecosystem. Mastercard recruitment for this role emphasizes enterprise change management , program management , and digital payments . The job is based in Pune, India, and requires a relevant technical or engineering background. The role is part of Mastercard ’s operations in over 210 countries and territories, where enterprise change strategies directly influence secure and accessible digital payment solutions. The position is designed for individuals with a technical foundation and experience in program management . 2023, 2024, 2025, 2026 graduates with a relevant technical / engineering background and 3-5 years experience are eligible. The role is available in Pune, India with onsite work mode . The salary is not disclosed in the job posting. Candidates will gain hands-on experience in Enterprise Change Management , Program Management , Digital Payments , Business Process Optimization , and Stakeholder Engagement . This role offers a clear career progression into senior program management and digital payments leadership within a global technology company. It provides foundational experience in managing large-scale enterprise initiatives in a regulated financial environment. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Enterprise Change & Insights Manager (Senior Program Manager)-1 jobs, Mastercard recruitment, apply online, Pune, India jobs Job Role & Responsibilities The Enterprise Change & Insights Manager at Mastercard drives digital payment transformation by implementing structured change initiatives using Agile methodologies and business process optimization to improve operational efficiency and user experience in financial services. Lead enterprise change management initiatives using Agile methodologies to define project phases, track sprint progress, and ensure iterative delivery of digital payment solutions. Utilize digital payments technology to analyze transaction flow data and identify bottlenecks in payment processing pipelines, improving end-to-end user experience. Collaborate cross-functionally with product development, marketing, and compliance teams to align on project goals using stakeholder engagement frameworks and shared KPIs. Analyze performance metrics such as transaction success rate, user drop-off points, and system uptime to evaluate the impact of change initiatives and report findings to stakeholders. Take ownership of project timelines and deliverables, ensuring all objectives are met on schedule using program management tools like Jira and MS Project. Document project progress and communicate updates through regular reports and presentations to management using business process optimization dashboards and Gantt charts. Engage with clients to identify challenges in payment workflows and deliver tailored solutions using stakeholder engagement techniques and root cause analysis. Implement process improvements based on data-driven insights to reduce operational costs by at least 15% and improve service reliability across Mastercard ’s digital platforms. This role demands direct ownership of project outcomes, with every decision impacting measurable performance metrics such as transaction success rate , process cycle time , and client satisfaction scores in real-world financial operations. Required Skills & Technical Competencies The role requires a strong technical foundation in enterprise change management , program management , and digital payments to execute scalable, data-backed process improvements in financial technology environments. Technical Skills Enterprise Change Management — intermediate — used to apply structured change frameworks such as ADKAR and Kotter to implement process changes in Mastercard ’s payment infrastructure. Program Management — intermediate — applied to manage multiple concurrent projects using Jira and MS Project to track milestones, dependencies, and resource allocation. Digital Payments — intermediate — leveraged to understand payment gateways, PCI-DSS compliance, and transaction lifecycle data in real-time systems. Stakeholder Engagement — intermediate — used to manage communication with product, compliance, and client teams through structured meetings and feedback loops. Business Process Optimization — intermediate — applied to map current workflows, identify inefficiencies, and design improved processes using process flow diagrams and cycle time analysis. When preparing your resume or interview, emphasize hands-on experience with Agile project planning, process mapping , and performance metric analysis in technical environments. Eligibility Criteria This role is designed for candidates with a technical engineering background , who have a strong foundation in analytical thinking and process design, and are eligible to join in 2023, 2024, 2025, or 2026 batches. Must hold a degree in engineering or a related technical discipline such as computer science, electrical, or information technology. Eligible for admission in 2023, 2024, 2025, and 2026 batches, allowing fresh graduates to enter the role with foundational experience. Minimum of 3 to 5 years of relevant experience, with freshers encouraged to apply if they meet academic and technical criteria. Minimum academic performance of 60% is preferred to ensure a solid grasp of technical and analytical fundamentals. Must have a portfolio or GitHub showcasing projects related to process optimization, digital payments , or enterprise change initiatives. Documentation & Portfolio Requirements Your resume must include a clear project summary, technical tools used (e.g., Jira , Power BI , process flow diagrams ), and measurable outcomes such as improved efficiency or reduced cycle time. For this role, prioritize projects that demonstrate process optimization , stakeholder engagement , or digital payment system analysis —include metrics like time saved, error reduction, or user satisfaction improvement to show tangible impact. Salary for Enterprise Change & Insights Manager (Senior Program Manager)-1 at Mastercard 💰 Compensation Not Disclosed The advertised compensation for the Enterprise Change & Insights Manager (Senior Program Manager)-1 role at Mastercard is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Enterprise Change & Insights Manager (Senior Program Manager)-1 Upskilling with the right resources significantly enhances your chances of selection for this specific role by equipping you with essential skills and knowledge. Recommended Courses & Resources MS Office — Mastering MS Office is crucial for effective program management and reporting. Communication Skills — Strong communication is vital for stakeholder engagement and collaboration in change initiatives. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume — Highlight relevant skills for enterprise change management . ❌ Neglecting to include specific examples — Demonstrate applicable skills through past projects or experiences. ❌ Using generic language — Utilize specific terms from the job description. ❌ Overlooking teamwork experiences — Showcase collaboration in your application. ❌ Not researching Mastercard's culture — Align your application with the company's values. ❌ Submitting a resume with typos — Ensure professionalism through careful proofreading. Before You Apply — Checklist ✅ Research Mastercard 's mission and values to align your application. ✅ Update your resume to reflect relevant skills and experiences. ✅ Prepare a cover letter that addresses why you are a good fit for this role. ✅ Gather any supporting documents, such as transcripts or portfolios. ✅ Ensure your LinkedIn profile is up-to-date and reflects your resume. ✅ Practice common interview questions related to program management and change initiatives. ✅ Follow the application instructions carefully on the Mastercard portal. ✅ Set reminders for application deadlines to ensure timely submission. Resume Tailoring & ATS Keywords for Enterprise Change & Insights Manager (Senior Program Manager)-1 Optimizing your resume for ATS is crucial for standing out in the application process for this role. ATS Keywords to Include Enterprise Change Management Program Management Digital Payments Business Process Optimization Stakeholder Engagement Agile Data Analysis Project Management Client Solutions Cross-Functional Collaboration Performance Metrics Change Initiatives Resume Tips for This Role Highlight relevant technical skills and projects that align with the responsibilities of the role. Emphasize experience in program management or change management to match the job requirements. Include any projects or internships that demonstrate your ability to optimize business processes. Optimize your resume for ATS by using keywords from the job description. Avoid including unrelated work experience that does not showcase your qualifications for this role. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Avoid including generic job descriptions; focus on specific achievements and contributions relevant to the role. How to Apply for Enterprise Change & Insights Manager (Senior Program Manager)-1 at Mastercard Apply Now — Mastercard Visit the Mastercard careers portal and find the job listing. Upload your resume, ensuring it highlights relevant skills and experiences. Fill out the application form accurately, providing all required information. After submission, expect a confirmation email regarding your application status. Track your application status through the Mastercard portal. Applications reviewed on rolling basis — early submission recommended. Apply Now — Mastercard NexisGrow.com does not charge any fees for job applications. Mastercard Mastercard is a global technology company in the Banking & Finance industry. This Enterprise Change & Insights Manager role is onsite in Pune, India , operating in a customer-facing environment. The position supports global operations through collaborative team efforts in digital payments and business process optimization . The team focuses on enterprise change management , business process optimization , and stakeholder engagement . They implement change initiatives and manage relationships to ensure smooth transitions and improved operational efficiency across business units. This role supports Mastercard ’s mission to power an inclusive, digital economy through secure, simple, and accessible transactions. It contributes to the company’s innovation in digital payments and data-driven solutions. The role offers freshers early exposure to enterprise change management , digital payments , and stakeholder engagement —key tools used in real-world business operations. It provides a foundation in program management and process optimization within a global, technology-driven environment. Company Details Industry Banking & Finance Location Pune, India Connect With Us Careers Apply Now Website 🔗 mastercard.wd1.myworkdayjobs.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Enterprise Change & Insights Manager at Mastercard? Eligibility Tap to expand + Answer Candidates with a relevant engineering degree from the 2023-2026 batches can apply. ? What technical skills are most important for this role? Skills Tap to expand + Answer Key skills include Enterprise Change Management, Program Management, and Digital Payments. ? What is the expected salary for this position? Salary Tap to expand + Answer Salary details are not disclosed, but industry benchmarks suggest competitive pay. ? What should I expect after applying for Enterprise Change & Insights Manager at Mastercard? Hiring Process Tap to expand + Answer The process typically includes application review, screening, and an interview. ? How should I prepare for the Enterprise Change & Insights Manager interview at Mastercard? Preparation Tap to expand + Answer Focus on understanding change management principles and prepare examples of relevant experiences. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer This role is onsite in Pune, India. ? What is the career growth after joining Mastercard as Enterprise Change & Insights Manager? Growth Tap to expand + Answer Expect exposure to diverse projects and opportunities for internal mobility. ? What should I highlight in my resume for this role? Resume Tap to expand + Answer Emphasize relevant technical skills, project experiences, and teamwork. ? Is there a last date to apply for this role? Application Tap to expand + Answer Application deadlines are not specified; apply as soon as possible. ? Is there a probation period at Mastercard? Probation Tap to expand + Answer Probation details are not specified in the job description. ? What is the work culture like at Mastercard? Culture Tap to expand + Answer The work environment is onsite, focusing on collaboration and customer engagement. ? Can freshers apply for this role at Mastercard? Fresher Tap to expand + Answer Yes, freshers with the required qualifications are encouraged to apply. 🔗 Explore More on NexisGrow More jobs in Pune Browse all Non-Tech jobs Latest Fresher jobs More jobs at Mastercard Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com