Content Strategy Analyst II at Mastercard

Mastercard · Pune, India

📋 Job Details at a Glance 📍 Location Pune, India 🏢 Company Mastercard 👥 Experience 1-3 years 🎓 Qualification Relevant technical qualification and demonstrated shipping experience 📅 Eligible Batch 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Banking & Finance 🛠 Key Skills technical writing content management systems technical publishing XML Markdown Microsoft Office HTML PDF Oxygen Ixiasoft Xmetal Visual Studio Code taxonomy entitlements MSTP information architecture Content Strategy Analyst II at Mastercard — Full Details & How to Apply Mastercard is seeking a Content Strategy Analyst II in Pune, India , where you will develop technical content for banking solutions using tools like Oxygen and Ixiasoft . This role offers direct access to advanced content management systems such as XML , Markdown , and HTML , which are not commonly used in standard corporate content roles. This Content Strategy Analyst II role supports Mastercard ’s product documentation by creating clear, structured technical content that improves user understanding and usability. The position involves managing content through systems like Xmetal and Visual Studio Code , with responsibilities tied to taxonomy , entitlements , and information architecture . These tools ensure precision in technical publishing and support consistent product communication across platforms. Mastercard recruitment for this role emphasizes technical writing and content management skills, with a focus on hands-on experience with Oxygen , Ixiasoft , Xmetal , and XML . The role is part of a team that delivers documentation for financial technology solutions, operating within a global payment infrastructure. The company’s operations span over 210 countries, and this position contributes directly to user experience in banking services. 2024, 2025, 2026 graduates with a relevant technical qualification and demonstrated shipping experience and 1-3 years experience are eligible. The role does not specify a salary, so Not Disclosed is the current pay range. Candidates will gain hands-on experience with technical writing , content management systems , XML , Markdown , HTML , PDF , Oxygen , Ixiasoft , Xmetal , Visual Studio Code , taxonomy , entitlements , and MSTP . This technical foundation supports progression into senior content roles within financial technology or product documentation teams. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Search for Content Strategy Analyst II jobs , explore Mastercard recruitment in Pune, India jobs , and apply online for this role. Job Role & Responsibilities The Content Strategy Analyst II at Mastercard ensures technical documentation accuracy and consistency across financial product platforms by leveraging XML , Markdown , and Xmetal to deliver structured, user-ready content aligned with entitlements and information architecture standards. Develop technical documentation using XML and Markdown to structure product specifications and ensure compatibility with Mastercard ’s internal publishing pipelines. Manage content lifecycle through Ixiasoft and Xmetal , applying taxonomy to maintain consistent categorization and navigation across product documentation. Collaborate with engineering and product teams to extract technical specifications and validate content accuracy using MSTP and entitlements data. Analyze user feedback and content performance metrics such as page views , time-on-page , and error rates to refine documentation clarity and usability. Update technical content in Visual Studio Code and HTML environments, ensuring timely delivery against project timelines and information architecture standards. Create structured reports in Microsoft Office formats, including PDF and Word , to communicate content status and updates to stakeholders. Resolve client queries through technical writing and content analysis using XML schemas and Markdown formatting to improve user experience. Own end-to-end content delivery for financial product documentation, ensuring adherence to content management systems workflows and technical publishing best practices. This role demands direct ownership of content quality, with every update impacting user onboarding , product adoption , and technical compliance across Mastercard ’s digital platforms. Required Skills & Technical Competencies The Content Strategy Analyst II must demonstrate mastery of technical writing and content systems to produce accurate, structured, and scalable documentation for financial technology products. Technical Skills Technical writing — intermediate — used to create clear, concise, and accurate documentation that meets user needs in financial product environments. Content management systems — intermediate — applied in Ixiasoft and Xmetal to manage, version, and publish technical content efficiently. XML — advanced — used daily to structure technical content, enabling interoperability with Mastercard ’s backend systems and entitlements data. Markdown — intermediate — employed to format documents efficiently, enabling seamless conversion to HTML and PDF outputs. Microsoft Office — intermediate — used to generate professional documents and presentations for internal stakeholder communication. HTML — intermediate — applied in content rendering and validation to ensure web-based documentation displays correctly. PDF — intermediate — used to generate and deliver finalized content for distribution across enterprise systems. Oxygen — entry — used for XML editing and validation to ensure content conforms to schema standards. Information architecture — intermediate — applied to design content hierarchies and navigation structures for improved user experience. When preparing your resume, emphasize hands-on experience with XML , Markdown , and Xmetal in real-world projects, especially those involving financial or technical product documentation. Eligibility Criteria This role is designed for candidates with a technical background in Computer Science or Information Technology , who possess strong technical writing skills and a foundation in structured content systems. Must hold a degree in Computer Science , Information Technology , or a related technical field. Eligible for recruitment in 2024 , 2025 , and 2026 batches. Preference given to candidates with 1–3 years of experience, though strong technical writing skills from academic or project work are accepted. Minimum CGPA of 6.0 or equivalent percentage is required to demonstrate academic rigor. Must have a portfolio or GitHub repository showcasing technical writing projects using XML , Markdown , or Visual Studio Code . Must demonstrate proficiency in content structuring and publishing using taxonomy and information architecture in documented work. Documentation & Portfolio Requirements Your resume must include a dedicated section listing technical projects with clear use of XML , Markdown , and content management systems , including tools like Oxygen or Xmetal . For this role, prioritize a portfolio that includes a technical documentation project using XML and Markdown to structure financial product content, with clear metadata, versioning, and user navigation — demonstrating real-world application of information architecture and entitlements . Salary for Content Strategy Analyst II at Mastercard 💰 Compensation Not Disclosed The advertised compensation for the Content Strategy Analyst II role at Mastercard is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Content Strategy Analyst II Upskilling with the right resources significantly enhances your chances of selection for this specific role. Recommended Courses & Resources MS Office — Mastering MS Office is essential for effective documentation and reporting. Communication Skills — Strong communication skills are vital for conveying complex information clearly. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume — Highlight relevant skills and experiences specific to technical writing and content management. ❌ Neglecting to showcase familiarity with tools — Emphasize your experience with XML and Markdown , which are essential for the role. ❌ Overlooking the importance of a portfolio — Include a portfolio to demonstrate your technical writing capabilities. ❌ Submitting a generic cover letter — Address the specific requirements and responsibilities of the role in your cover letter. ❌ Ignoring the application instructions — Follow format and required documents to avoid disqualification. ❌ Underestimating the importance of proofreading — Ensure your application materials are free of errors to reflect attention to detail. Before You Apply — Checklist ✅ Research Mastercard 's products and services to understand their impact on the banking industry before applying. ✅ Prepare a tailored resume that highlights relevant skills and experiences specific to the Content Strategy Analyst role. ✅ Create a portfolio showcasing your technical writing samples, ensuring they are relevant to the job description. ✅ Review the application instructions carefully to ensure all required documents are included. ✅ Practice common interview questions related to technical writing and content management to prepare for potential interviews. ✅ Connect with current or former employees on LinkedIn to gain insights into the company culture and expectations. ✅ Set reminders for application deadlines to ensure timely submission. ✅ Follow up on your application status after a reasonable period to express continued interest. Resume Tailoring & ATS Keywords for Content Strategy Analyst II Optimizing your resume for ATS is crucial for ensuring it gets noticed for this role. ATS Keywords to Include Content Strategy Analyst Technical Writing Content Management Systems XML Markdown Microsoft Office Oxygen Ixiasoft Xmetal Information Architecture Technical Publishing Process Improvement Resume Tips for This Role Highlight your technical writing experience and any relevant projects that demonstrate your ability to create clear documentation. Emphasize familiarity with content management systems , particularly Ixiasoft and Xmetal , as they are crucial for this role. Include a portfolio showcasing your technical writing samples or projects to provide tangible evidence of your skills. Optimize your resume for ATS by incorporating keywords from the job description, ensuring it aligns with the role's requirements. Avoid including unrelated work experience or skills that do not pertain to technical writing or content management. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Do not include unrelated skills or experiences that do not align with the requirements of the Content Strategy Analyst II role. How to Apply for Content Strategy Analyst II at Mastercard Apply Now — Mastercard Visit the Mastercard careers page and locate the Content Strategy Analyst II job listing. Prepare your resume, ensuring it highlights relevant skills and experiences tailored to the role. Fill out the application form accurately, providing all requested information. After submission, expect a confirmation email regarding your application status. Use the application portal to track the status of your application and follow up if necessary. Applications reviewed on rolling basis — early submission recommended. Apply Now — Mastercard NexisGrow.com does not charge any fees for job applications. Mastercard Mastercard operates in the Banking & Finance industry. This Content Strategy Analyst II role is onsite in Pune, India, where professionals collaborate directly with teams and customers to deliver technical content. The team creates and manages technical content for Mastercard products, working closely with product managers and engineers to ensure accurate, up-to-date documentation. Responsibilities include technical writing , content management, and using tools like HTML , XML , Markdown , and Oxygen . This role supports Mastercard ’s mission to deliver reliable payment solutions through high-quality technical content. Candidates gain early exposure to tools like Visual Studio Code , Xmetal , and DITA, offering hands-on experience with content architecture and publishing in a real-world finance environment. Company Details Industry Banking & Finance Location Pune, India Connect With Us Careers Apply Now Website 🔗 mastercard.wd1.myworkdayjobs.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Content Strategy Analyst II at Mastercard? Eligibility Tap to expand + Answer Candidates with a relevant degree from the 2024, 2025, or 2026 batches are eligible. ? What technical skills are most important for this role? Skills Tap to expand + Answer Key skills include technical writing, XML, Markdown, and proficiency in content management systems. ? What is the expected salary for this position? Salary Tap to expand + Answer Salary details are not disclosed, but competitive compensation is expected based on industry benchmarks. ? What should I expect after applying for Content Strategy Analyst II at Mastercard? Hiring Process Tap to expand + Answer The process typically involves application review, followed by screening and potential interviews. ? How should I prepare for the Content Strategy Analyst II interview at Mastercard? Preparation Tap to expand + Answer Focus on understanding technical writing principles, familiarize yourself with relevant tools, and prepare to discuss your portfolio. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer This role is onsite in Pune, India. ? What is the career growth after joining Mastercard as Content Strategy Analyst II? Growth Tap to expand + Answer Exposure to various projects and responsibilities can lead to significant career advancement opportunities. ? What should I highlight in my resume for this role? Resume Tap to expand + Answer Emphasize technical writing experience, familiarity with relevant tools, and include a portfolio of your work. ? Is there a last date to apply for this role? Application Tap to expand + Answer Specific application deadlines are not mentioned; apply as soon as possible. ? Is there a probation period at Mastercard? Probation Tap to expand + Answer Probation details are not specified in the job description. ? What is the work culture like at Mastercard? Culture Tap to expand + Answer The role is onsite, promoting direct collaboration with teams and customers. ? Can freshers apply for this role at Mastercard? Fresher Tap to expand + Answer Yes, freshers with relevant qualifications are encouraged to apply. 🔗 Explore More on NexisGrow More jobs in Pune Browse all Non-Tech jobs Latest Fresher jobs More jobs at Mastercard Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com