Director – Operations at Marriott International

📋 Job Details at a Glance 📍 Location Jaipur, Rajasthan, India 🏢 Company Marriott International 👥 Experience 2-4 years 🎓 Qualification 2-Year or 4-Year Degree in Hospitality Management, Business Administration, or related field 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Part Time 💰 Salary Not Disclosed 🏢 Industry Non-Tech 🛠 Key Skills Operations Management Revenue Management Team Leadership Customer Service Director – Operations at Marriott International — Full Details & How to Apply Join Marriott International as a Director – Operations in Jaipur, Rajasthan, India , where your leadership will shape exceptional guest experiences. This role is perfect for passionate professionals eager to make a significant impact in the hospitality industry. As a pivotal position within the organization, the Director – Operations will directly influence operational strategies that enhance guest satisfaction and drive revenue, solidifying Marriott's reputation in the competitive hospitality market. The Director – Operations role is crucial in enhancing operational efficiency and guest satisfaction in today's fast-evolving hospitality landscape. With the rise of personalized guest experiences and the increasing importance of operational excellence, this position is more relevant than ever. In a vibrant city like Jaipur , where tourism thrives, the ability to adapt and innovate is essential. The hospitality sector is witnessing a shift towards data-driven decision-making and sustainable practices, making this role vital for those looking to lead in a non-tech environment. What truly sets Marriott International apart as an employer is its unwavering commitment to excellence and employee development. Renowned for its robust training programs and career advancement pathways, Marriott fosters a culture of continuous learning and growth. As a part of this esteemed organization, you will not only contribute to operational strategies but also benefit from a supportive environment that prioritizes your professional journey. The company’s strong emphasis on team leadership and customer service ensures that you will be equipped with the skills necessary to excel in the hospitality industry. This opportunity is ideal for freshers and candidates with up to 4 years of experience in operations management. Candidates should hold a 2-Year or 4-Year Degree in Hospitality Management, Business Administration, or a related field and be part of the 2023, 2024, 2025, or 2026 graduating classes. If you are passionate about enhancing guest experiences and driving operational success, this role is tailored for you. In this role, you will gain invaluable skills such as process coordination , client relationship management , and reporting and communication workflows . These competencies will not only enhance your operational expertise but also prepare you for future leadership roles within the hospitality sector. Your contributions will directly impact guest satisfaction and operational efficiency, making you a key player in the success of Marriott International . NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. If you are ready to take the next step in your career, explore Director – Operations jobs at Marriott International and apply online to be part of a global brand that values excellence and innovation. Job Role & Responsibilities The role of Director – Operations at Marriott International is pivotal in ensuring that operational strategies are effectively implemented to enhance guest satisfaction and service delivery. This position not only focuses on optimizing processes but also on fostering a culture of excellence within the team. Lead operational strategies to optimize service delivery and enhance guest satisfaction at Marriott International . Utilize revenue management tools to analyze performance metrics and implement data-driven decisions that maximize profitability. Collaborate with cross-functional teams , including marketing and finance, to align operational goals with overall business objectives. Monitor and evaluate operational performance metrics , ensuring adherence to Marriott's high standards of service and efficiency. Foster a culture of continuous learning and improvement, encouraging team members to take ownership of their roles and responsibilities. Prepare and present operational reports to senior management, ensuring transparency and effective communication of key performance indicators. Innovate processes to solve operational challenges , enhancing guest experiences while maintaining cost efficiency. Conduct regular training sessions to enhance the skills and knowledge of team members, ensuring alignment with Marriott's service standards. This role embodies a strong ownership culture, where the Director – Operations is expected to lead by example and inspire team members to strive for excellence in every aspect of their work. Required Skills & Technical Competencies The ideal candidate for the Director – Operations role at Marriott International should possess a robust skill profile that combines both technical and soft skills to effectively manage operations in a dynamic hospitality environment. Technical Skills Operations Management — essential for overseeing daily operations and ensuring service excellence in a hospitality environment. Revenue Management — critical for understanding market trends and optimizing pricing strategies to enhance profitability. Data Analysis — proficiency in analyzing performance metrics to drive operational improvements and decision-making. Project Management — ability to manage multiple projects simultaneously while ensuring timely delivery and adherence to quality standards. Performance Metrics Monitoring — expertise in tracking and evaluating operational performance to ensure compliance with Marriott's standards. Training and Development — experience in developing training programs to enhance team capabilities and service delivery. Soft Skills & Professional Competencies Team Leadership — ability to inspire and motivate a diverse team to achieve operational excellence. Customer Service Excellence — vital for maintaining high guest satisfaction and loyalty, directly impacting the hotel's reputation. Effective Communication Skills — necessary for clear and transparent communication with team members and senior management. Problem-Solving — strong ability to identify issues and implement effective solutions in a timely manner. Good to Have (Bonus) Certifications in Hospitality Management — showcasing a commitment to professional development. Experience with Revenue Management Software — familiarity with tools that enhance pricing strategies. Knowledge of Market Trends — understanding of the hospitality industry's competitive landscape. To effectively showcase these skills in a resume or interview, candidates should provide specific examples of past experiences that demonstrate their proficiency in operations management and team leadership within the hospitality sector. Eligibility Criteria This role is designed for candidates who are passionate about operations in the hospitality industry and are eager to make a significant impact at Marriott International . Candidates must possess a 2-Year or 4-Year Degree in Hospitality Management, Business Administration, or a related field . Eligible batches include 2023, 2024, 2025, and 2026 graduates. A minimum CGPA of 6.0 is preferred, reflecting a strong academic background that aligns with the company's standards. Prior experience of 2-4 years in operations or a related field is preferred. Strong communication skills and a customer-centric approach are essential. Certifications in hospitality management or related fields will strengthen the application. Documentation & Portfolio Requirements Candidates should prepare a well-structured resume highlighting relevant experiences, along with any certifications in hospitality management. A portfolio showcasing successful projects or initiatives in operations will be beneficial. Pro Tip: Tailor your resume to emphasize experiences that align with Marriott's operational standards and culture to improve your application success rate. Salary & Benefits 💰 Compensation Not Disclosed The compensation philosophy at Marriott International for the role of Director – Operations emphasizes competitive compensation that aligns with industry standards for operational leadership roles. Although the specific salary details are not disclosed , candidates can expect a package that reflects their experience and the value they bring to the organization. What Your CTC Could Include Health Insurance — comprehensive coverage for employee and family worth ₹5 lakh annually Wellness Programs — initiatives aimed at promoting physical and mental well-being Learning & Development — access to training programs and certifications to enhance skills Flexible Working Hours — options to support a healthy work-life balance Performance-Based Bonuses — additional financial incentives based on individual and company performance Additional Perks & Benefits Meal Allowances — daily allowances to support healthy eating Transportation Benefits — assistance with commuting costs Mentorship Opportunities — guidance from industry leaders to foster career growth Annual Learning Budget — up to ₹25,000 per year for certifications, courses, and conferences Hybrid Work Options — flexibility to work from home or the office as needed Career Progression & Salary Growth At Marriott International , career growth is supported through clear promotion timelines and annual performance appraisals . Employees can typically expect raises of 5-10% annually, depending on performance and company profitability. The internal mobility options allow for rapid career advancement within the organization. NexisGrow.com tip: When negotiating your salary, emphasize your unique skills and experiences that align with the operational goals of Marriott International . Selection Process The hiring philosophy at Marriott International focuses on finding candidates who not only possess the necessary skills but also align with the company’s culture and values. The selection process is designed to evaluate both technical and leadership capabilities. 1 Round 1: Application Screening — Initial review of applications to assess qualifications and fit for the role. 2 Round 2: Interview — A virtual or in-person interview focusing on operational experience and leadership capabilities. 3 Round 3: Final Interview — A meeting with senior management to evaluate strategic thinking and cultural alignment. 4 Final Offer Stage — Includes a background check and reference verification to ensure candidate suitability. What Each Round Tests Round 1 assesses your overall qualifications and relevant experience in operations management. Round 2 focuses on your leadership capabilities and operational experience. Round 3 evaluates your strategic thinking and how well you fit into the company culture. Timeline & Expectations The entire selection process typically takes 4-6 weeks from application submission to final offer. Candidates can expect timely communication regarding their application status after each round. Interview Prep Tip: Research Marriott International ’s core values and be prepared to discuss how your experiences align with their mission. How to Apply for Director – Operations at Marriott International Apply Now — Marriott International Step 1: Click the Apply button or visit the official career link to access the application portal. Step 2: Fill in your profile/resume, highlighting relevant experience in operations management and leadership roles. Step 3: Expect a confirmation email regarding your application status. Step 4: Prepare for the screening process, which may include assessments or interviews. Step 5: Track your application status through the portal for updates. Resume & Profile Tips for This Role Highlight Leadership Experience — Emphasize your previous roles in operational leadership. Showcase Problem-Solving Skills — Include examples of innovative solutions you've implemented. Detail Relevant Certifications — List any certifications related to operations management. Quantify Achievements — Use numbers to demonstrate your impact in previous roles. As the application deadline is approaching, prompt submission is encouraged to secure your chance for consideration. Apply Now — Official Link NexisGrow.com does not charge any fees for job applications. Frequently Asked Questions Interview · Role · Salary · Growth ? What are the eligibility criteria for the Director – Operations role at Marriott International? Eligibility Tap to expand + Answer Candidates must have a degree in Hospitality Management or Business Administration, with eligibility for batches 2023-2026. Relevant experience of 2-4 years is preferred. ? What is the interview process for the Director – Operations role at Marriott International? Interview Tap to expand + Answer The process includes an initial screening, followed by two rounds of interviews focusing on operational expertise and leadership skills. ? What skills and tools will I need for this role? Skills Tap to expand + Answer Key skills include operations management, revenue management, and strong leadership abilities, with a focus on customer service excellence. ? What is the salary and compensation for this role? Salary Tap to expand + Answer While salary details are not disclosed, candidates can expect competitive compensation and performance-based bonuses. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer This position is primarily onsite at the Jaipur location, in line with industry norms for hospitality roles. ? What is the career growth path after joining Marriott International as Director – Operations? Growth Tap to expand + Answer Candidates can expect clear promotion timelines and opportunities for internal mobility within the organization. ? How should I prepare for the Director – Operations interview at Marriott International? Preparation Tap to expand + Answer Focus on showcasing your leadership experience, operational strategies, and problem-solving skills relevant to the hospitality industry. ? How do I apply and what documents are needed? Application Tap to expand + Answer Apply via the official link, ensuring your resume highlights relevant operational experience and leadership roles. ? Is there a probation period and what does it involve? Probation Tap to expand + Answer Typically, there is a probation period of 3-6 months to assess performance and fit within the team. ? What is the work culture like at Marriott International? Culture Tap to expand + Answer The culture emphasizes collaboration, inclusivity, and continuous learning, fostering a supportive environment for all employees. Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com