📋 Job Details at a Glance 📍 Location Remote — India 🏢 Company Lucidya 👥 Experience Fresher 🎓 Qualification Students or recent graduates in Marketing, Business, Communications, or a related field preferred 📅 Eligible Batch 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹15,000–₹25,000 per month 🏢 Industry Marketing 🛠 Key Skills Customer Marketing Product Marketing Customer Feedback Content Writing Product Communications Knowledge Management Product Education Intercom Organisation Customer Marketing & Product Marketing Knowledge Intern at Lucidya — Full Details & How to Apply Lucidya is seeking a Customer Marketing & Product Marketing Knowledge Intern for a Remote — India position, offering freshers a chance to gain hands-on experience in a leading marketing firm with a competitive salary range of ₹15,000–₹25,000 per month . The demand for skilled marketers is rising as companies pivot towards digital strategies, making this role crucial for Lucidya 's growth in customer engagement. As businesses increasingly rely on customer feedback to shape their marketing strategies, this internship provides a unique opportunity to be at the forefront of these changes. Founded in 2018 , Lucidya has rapidly expanded its team to over 100 employees , focusing on innovative marketing solutions. This growth reflects the company's commitment to enhancing customer satisfaction through effective product marketing strategies, making it an ideal environment for aspiring marketers. This internship is perfect for 2024, 2025, 2026 graduates and students or recent graduates in Marketing, Business, Communications, or a related field preferred . With fresher experience being welcomed, this role is designed to help you kickstart your career in marketing while earning a competitive salary. Interns will gain unique exposure to essential skills such as Customer Marketing , Product Marketing , Customer Feedback , and Content Writing . Working with tools like Intercom for customer feedback management will set you apart from peers in traditional roles, opening doors to various career opportunities in the marketing domain. 📊 Role Difficulty: Low | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Customer Marketing & Product Marketing Knowledge Intern at Lucidya is to enhance customer engagement through targeted marketing strategies and effective communication of product features. Assist in developing customer marketing strategies by analyzing customer feedback using Intercom , leading to actionable insights that drive engagement. Collaborate with the product marketing team to create engaging content that effectively communicates product features and benefits. Work cross-functionally with the sales and customer support teams to gather insights and improve product education materials. Track and report on key performance metrics related to customer engagement and marketing campaigns to inform future strategies. Take initiative in organizing knowledge management resources to streamline product information for internal teams. Document marketing processes and create reports that summarize findings and recommendations for management review. Engage with customers to gather feedback and resolve queries, enhancing their overall experience with Lucidya 's products. This role fosters an ownership culture, allowing interns to make a direct impact on customer satisfaction and marketing effectiveness. Required Skills & Technical Competencies The ideal candidate for this role should possess a strong skill profile in marketing, particularly in customer and product marketing. Technical Skills Customer Marketing — basic to intermediate — essential for understanding customer needs and tailoring marketing strategies accordingly. Product Marketing — basic to intermediate — involves creating compelling product narratives that resonate with target audiences. Content Writing — basic to intermediate — used daily to craft clear and persuasive marketing materials that communicate product benefits effectively. Knowledge Management — basic to intermediate — familiarity with organizing and maintaining product information to ensure easy access for teams. Intercom — basic to intermediate — proficiency in this tool is crucial for managing customer interactions and feedback efficiently. When showcasing these technical skills in your resume or interview, emphasize specific examples of how you have applied them in real-world scenarios. Eligibility Criteria This role is specifically designed for students or recent graduates eager to start their careers in marketing. Candidates must hold a degree in Marketing , Business , Communications , or a related field. Eligible batches include 2024 , 2025 , and 2026 graduates. This position is tailored for freshers, making it an ideal starting point for those new to the marketing field. A minimum academic performance of 60% is preferred to ensure a strong understanding of marketing principles. Having a portfolio or internship experience related to marketing can significantly enhance a candidate's application. Documentation & Portfolio Requirements Submit your resume in a clear format, including your educational background, relevant skills, and any marketing-related projects or internships. Pro tip: Highlight any specific projects where you utilized Intercom or developed customer marketing strategies to stand out in your application. Salary for Customer Marketing & Product Marketing Knowledge Intern at Lucidya 💰 Compensation ₹15,000–₹25,000 per month The advertised compensation for the Customer Marketing & Product Marketing Knowledge Intern role at Lucidya is ₹15,000–₹25,000 per month . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Customer Marketing & Product Marketing Knowledge Intern Upskilling with the right resources significantly enhances your chances of selection for this specific role. Recommended Courses & Resources MS Office — Essential for managing marketing documents and presentations effectively. Communication Skills — Crucial for articulating marketing strategies and engaging with customers. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume — Highlight relevant skills and experiences specific to marketing roles. ❌ Neglecting to proofread — Ensure there are no grammatical errors that could undermine professionalism. ❌ Overloading the resume with generic phrases — Use specific accomplishments or skills instead. ❌ Not showcasing practical experience — Include projects that demonstrate marketing knowledge. ❌ Ignoring the importance of a strong cover letter — Connect personal goals with the company's mission. ❌ Underestimating networking and referrals — Leverage connections in the industry for insights or potential referrals. Before You Apply — Checklist ✅ Research Lucidya 's products and recent news to tailor your application. ✅ Update your resume to reflect relevant skills and experiences for the marketing role. ✅ Prepare a cover letter that clearly articulates your interest in the internship and how you can contribute. ✅ Gather any supporting documents, such as transcripts or portfolios, to include with your application. ✅ Double-check the application portal for any specific submission guidelines. ✅ Follow up with connections in the industry for insights or potential referrals. ✅ Set reminders for application deadlines to ensure timely submission. ✅ Practice common interview questions related to marketing to prepare effectively. Resume Tailoring & ATS Keywords for Customer Marketing & Product Marketing Knowledge Intern Optimizing your resume for ATS is crucial for standing out in the application process for this role. ATS Keywords to Include Customer Marketing Product Marketing Content Writing Knowledge Management Intercom Customer Feedback Product Education Organisation Marketing Strategies Data Analysis Collaboration Performance Metrics Resume Tips for This Role Highlight any relevant coursework or projects that demonstrate your understanding of marketing principles. Emphasize skills in content writing and customer engagement, as these are critical for the role. Include any internships or volunteer work related to marketing to showcase practical experience. Optimize your resume with keywords from the job description to improve ATS compatibility. Avoid including unrelated work experience that does not contribute to your marketing skill set. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Avoid including any unrelated experiences that do not enhance your marketing qualifications. How to Apply for Customer Marketing & Product Marketing Knowledge Intern at Lucidya Apply Now — Lucidya Visit the application portal and create an account to start your application. Upload your resume, ensuring it highlights relevant skills and experiences for the marketing role. Fill out the application form accurately, providing all requested information. After submission, expect a confirmation email regarding your application status. Use the application portal to track the status of your application and any updates. Applications reviewed on a rolling basis — early submission recommended. Apply Now — Lucidya NexisGrow.com does not charge any fees for job applications. Lucidya Lucidya was founded in 2018 and is headquartered in Bengaluru, India . With a mission to revolutionize customer marketing, the company has rapidly grown to serve clients across India and Southeast Asia . As of now, Lucidya has expanded its operations to reach over 100 clients , showcasing its robust global footprint. The core offering of Lucidya is its advanced customer engagement platform, which leverages AI to analyze customer feedback. This platform includes features such as customer insights and product optimization , enabling businesses to enhance their product offerings effectively. Additionally, Lucidya provides tools for content writing and product communications , ensuring comprehensive marketing solutions. Lucidya has received a 4.5-star rating on Glassdoor, reflecting its supportive work culture and emphasis on employee development. The company actively promotes mentorship programs and skill development workshops , fostering a collaborative environment. Such initiatives have contributed to a positive workplace atmosphere, making it a desirable place for professionals. Recently, Lucidya secured a funding round of ₹50 million aimed at enhancing its technology and expanding its market reach. This investment will facilitate the development of new features within its platform and support its growth strategy in the competitive marketing landscape. Such advancements position Lucidya as a forward-thinking player in the industry. This internship at Lucidya offers a strong foundation for freshers in Marketing, providing exposure to cutting-edge marketing technologies. Interns will benefit from hands-on experience in customer marketing and product marketing , along with mentorship from industry experts. This unique opportunity equips interns with the skills necessary to thrive in their marketing careers. Company Details Industry Marketing Location Remote — India Connect With Us Careers Apply Now Website 🔗 jobs.workable.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Customer Marketing & Product Marketing Knowledge Intern at Lucidya? Eligibility Tap to expand + Answer Candidates with Students or recent graduates in Marketing, Business, Communications, or a related field preferred and Fresher experience are eligible. Eligible batches: 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Customer Marketing, Product Marketing, Customer Feedback, Content Writing, Product Communications. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹15,000–₹25,000 per month. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Lucidya? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Customer Marketing, Product Marketing, Customer Feedback, Content Writing, Product Communications. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Customer Marketing & Product Marketing Knowledge Intern interview? Preparation Tap to expand + Answer (1) Core concepts of Customer Marketing, Product Marketing, Customer Feedback, Content Writing, Product Communications, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Lucidya research, (5) Clear communication. ? What is the work culture like at Lucidya? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Remote — India Browse all Non-Tech jobs Latest Fresher jobs More jobs at Lucidya Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com