Operations Support Executive – Funding Operations at Liberis
Liberis · Mumbai, Maharashtra, India
- Salary: ₹5–8 LPA*
- Experience: 1-3 years
📋 Job Details at a Glance 📍 Location Mumbai, Maharashtra, India 🏢 Company Liberis 👥 Experience 1-3 years 🎓 Qualification Bachelor's Degree (Any Discipline) 📅 Eligible Batch 2021, 2022, 2023, 2024, 2025 📄 Job Type Full Time 💰 Salary ₹5–8 LPA* 🏢 Industry Operations 🛠 Key Skills Data Entry Customer Support Documentation Management Process Improvement Communication Skills Operations Support Executive – Funding Operations at Liberis — Full Details & How to Apply Liberis is seeking an Operations Support Executive – Funding Operations in Mumbai, Maharashtra, India , where you can impact funding operations directly and grow your career in a thriving industry. This role is pivotal in ensuring the smooth processing of financial documentation, a key aspect of customer satisfaction. The demand for Operations Support Executive – Funding Operations jobs is on the rise as companies like Liberis focus on optimizing funding processes. With a global presence in over 10 countries , the need for efficient operations support is critical for business efficiency and growth in the funding sector. Liberis , founded in 2016 , specializes in providing innovative funding solutions for small businesses. The company’s commitment to customer satisfaction and operational excellence makes it an attractive employer for those looking to build a career in operations. Joining Liberis means being part of a culture that values process improvement and effective communication. This role is ideal for 2021, 2022, 2023, 2024, 2025 graduates with a Bachelor's Degree (Any Discipline) and 1-3 years experience . The salary for this position ranges from ₹5–8 LPA* , making it a competitive entry point into the operations field. In this position, you will develop essential skills in Data Entry , Customer Support , Documentation Management , and Process Improvement . This role not only provides exposure to advanced documentation management tools but also opens doors to future opportunities in project management or operations strategy. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Operations Support Executive – Funding Operations at Liberis is to ensure seamless processing of funding applications while maintaining compliance and enhancing operational efficiency. Manage data entry tasks using Excel to ensure accurate processing of funding applications and documentation. Provide customer support through email and phone, addressing inquiries related to funding operations effectively. Collaborate with finance and compliance teams to ensure all documentation meets regulatory standards and requirements. Track performance metrics related to funding operations, aiming for a 95% accuracy rate in documentation processing. Identify process improvement opportunities using methodologies like Lean to enhance operational efficiency. Maintain organized records and documentation, ensuring easy retrieval and compliance with Liberis policies. Assist in resolving client issues by analyzing data and providing timely solutions to enhance customer satisfaction. This role fosters an ownership culture where each team member directly impacts the operational success and client experience at Liberis . Required Skills & Technical Competencies The ideal candidate for the Operations Support Executive – Funding Operations role will possess a diverse skill set that includes both technical and soft skills essential for operational success. Technical Skills Data Entry — essential for maintaining accurate records and processing funding applications using Excel . Customer Support — critical for addressing client inquiries effectively through email and phone communications. Documentation Management — used daily to ensure compliance and streamline funding processes. Process Improvement — familiarity with methodologies like Lean or Six Sigma is advantageous for enhancing operational efficiency. Communication Skills — vital for clear interaction with clients and internal teams to ensure smooth operations. Soft Skills & Professional Competencies Analytical Thinking — necessary for analyzing data to resolve client issues effectively. Attention to Detail — crucial for maintaining a 95% accuracy rate in documentation processing. Time Management — important for prioritizing tasks and meeting deadlines in a structured manner. Problem-Solving — essential for identifying and implementing process improvements in funding operations. Good to Have (Bonus Skills) Familiarity with CRM tools like Salesforce , which can enhance customer relationship management. Basic understanding of financial documentation , aiding in quicker onboarding and task execution. Experience with project management tools like Trello , which can improve task tracking and team collaboration. When showcasing these skills in your resume or interview, emphasize specific examples of how you have utilized them in previous roles or projects. Eligibility Criteria This role is designed for recent graduates and early-career professionals eager to gain experience in operations and customer support. Candidates must hold a Bachelor's degree in any discipline, providing a broad foundation for operations roles. Eligible batches include 2021 to 2025 , allowing recent graduates to apply and gain valuable experience. 1-3 years of experience is preferred, but freshers with relevant internships or projects are encouraged to apply. A minimum academic performance of 60% is preferred to ensure a strong foundational knowledge. Internship experience in operations or customer support can provide a competitive edge in the application process. Documentation & Portfolio Requirements Submit your resume in a clear format, including your educational background, relevant experience, and any internships related to operations or customer support. Pro tip: Highlight any specific metrics or achievements from previous roles to demonstrate your impact and effectiveness in operations. Salary for Operations Support Executive – Funding Operations at Liberis 💰 Compensation ₹5–8 LPA* The advertised compensation for the Operations Support Executive – Funding Operations role at Liberis is ₹5–8 LPA* . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Expected Interview Questions for Operations Support Executive – Funding Operations at Liberis These questions are based on the role's actual tech stack. Technical Questions What data entry software are you familiar with, and how have you used it in previous roles? Can you explain a time when you improved a process in your previous experience? How do you prioritize tasks when managing multiple deadlines? What methods do you use to ensure accuracy in documentation? Describe your experience with customer support and how you handle difficult clients. What tools have you used for documentation management? Behavioral Questions Describe a situation where you had to work under pressure. How did you handle it? Can you provide an example of a time you worked in a team to achieve a goal? Tell me about a time you received constructive criticism. How did you respond? How do you stay organized when managing multiple tasks? Role-Specific Questions What do you think are the key responsibilities of an Operations Support Executive? How would you handle a discrepancy in financial documentation? What steps would you take to improve customer satisfaction in funding operations? Tip: Structure your answers using the STAR method (Situation, Task, Action, Result) to clearly convey your experiences. Resume Tailoring & ATS Keywords for Operations Support Executive – Funding Operations Optimizing your resume for ATS is crucial for this role to ensure it gets noticed by hiring managers. ATS Keywords to Include Operations Support Executive Data Entry Customer Support Documentation Management Process Improvement Communication Skills Funding Operations Excel CRM Problem-Solving Team Collaboration Client Interaction Resume Tips for This Role Highlight any relevant internships or projects that demonstrate your skills in operations. Emphasize your proficiency in Excel and any experience with documentation management tools. Include specific examples of customer support experiences that showcase your communication skills. Optimize your resume for ATS by using keywords from the job description. Avoid including unrelated work experiences that do not showcase relevant skills. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Do not include unrelated work experiences that do not highlight your skills relevant to the Operations Support Executive role. 7-Day Preparation Roadmap for Operations Support Executive – Funding Operations Interview This roadmap is tailored to the JD requirements for effective preparation. Day 1-2: Understand the basics of funding operations and review Liberis ' services using their website. Day 3-4: Practice data entry skills using Excel , focusing on speed and accuracy. Day 5-6: Familiarize yourself with customer support best practices and role-playing scenarios. Day 7: Conduct a mock interview, research Liberis ' culture, and finalize your resume. Recommended Resources Excel Easy Udemy Customer Service Courses LinkedIn Learning - Document Management Coursera - Process Improvement Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor your resume — Highlight relevant skills for the Operations Support Executive role. ❌ Neglecting to research Liberis — Understand its services to enhance your interview performance. ❌ Overlooking clear communication — Ensure clarity in your resume and during interviews. ❌ Not preparing specific examples — Be ready to demonstrate your problem-solving abilities. ❌ Submitting applications without proofreading — Check for errors to reflect attention to detail. ❌ Ignoring follow-up importance — Always follow up after submitting your application. Before You Apply — Checklist ✅ Research Liberis and understand its funding operations before applying. ✅ Tailor your resume to highlight relevant skills and experiences for the role. ✅ Prepare a cover letter that reflects your interest in the company and position. ✅ Ensure your LinkedIn profile is updated and aligns with your resume. ✅ Gather references who can speak to your skills and work ethic. ✅ Practice common interview questions related to operations support. ✅ Check the application portal for any specific submission guidelines. ✅ Set reminders for application deadlines and follow-up dates. How to Apply for Operations Support Executive – Funding Operations at Liberis Apply Now — Liberis Visit the application portal and create an account. Upload your resume, ensuring it highlights relevant skills and experiences. Fill out the application form accurately, paying attention to details. After submission, expect a confirmation email regarding your application status. Use the application portal to track your application progress. Applications reviewed on a rolling basis — early submission recommended. Apply Now — Liberis NexisGrow.com does not charge any fees for job applications. Why Join Liberis as Operations Support Executive – Funding Operations? Joining Liberis as an Operations Support Executive – Funding Operations provides a unique opportunity to gain hands-on experience in the fintech sector while working with innovative funding solutions tailored for small businesses. Documentation Management Software — Gain proficiency in tools like DocuSign, essential for streamlining funding processes and enhancing operational efficiency. Customer Support Best Practices — Interact with clients to develop your communication skills in a professional setting, learning how to address diverse customer needs effectively. Career Advancement Opportunities — After 1-2 years , potential career paths include roles such as Operations Analyst or Project Coordinator, providing clear avenues for professional growth. Collaborative Work Culture — Engage in a supportive environment where team members are encouraged to share ideas and contribute to process improvements. Vibrant City Lifestyle — Located in Mumbai , the onsite role offers access to a bustling city life and valuable networking opportunities within the financial sector. According to NexisGrow.com, the role of Operations Support Executive – Funding Operations at Liberis is an excellent starting point for those looking to build a career in operations within the rapidly evolving fintech industry. About Liberis Liberis was founded in 2016 and has rapidly expanded its operations, now present in over 10 countries with a dedicated workforce of approximately 200 employees . The company is headquartered in Mumbai, Maharashtra , and has established a significant global footprint in the fintech sector. Specializing in innovative funding solutions, Liberis utilizes data-driven insights to enhance financial accessibility for small businesses. Their flagship products include tailored funding options that allow businesses to access capital based on their unique performance metrics, ensuring a personalized approach to financial support. The company culture at Liberis emphasizes employee development and collaboration. With an impressive employee satisfaction rating of 4.2 on Glassdoor , the organization has implemented various programs aimed at fostering a supportive work environment, including mentorship initiatives and continuous learning opportunities. Recently, Liberis secured a significant funding round aimed at enhancing its technology platform. This investment will focus on streamlining operations and improving customer experience, positioning the company for further growth in the competitive fintech landscape. For freshers looking to launch their careers in operations, Liberis offers a unique entry point into the fintech industry, which is currently experiencing rapid growth. The company’s commitment to innovation and employee development makes it an ideal place for aspiring professionals to gain valuable experience. Why Join Liberis as Operations Support Executive – Funding Operations? Joining Liberis as an Operations Support Executive – Funding Operations provides a unique opportunity to gain hands-on experience in the fintech sector while working with innovative funding solutions tailored for small businesses. Documentation Management Software — Gain proficiency in tools like DocuSign, essential for streamlining funding processes and enhancing operational efficiency. Customer Support Best Practices — Interact with clients to develop your communication skills in a professional setting, learning how to address diverse customer needs effectively. Career Advancement Opportunities — After 1-2 years, potential career paths include roles such as Operations Analyst or Project Coordinator, providing clear avenues for professional growth. Collaborative Work Culture — Engage in a supportive environment where team members are encouraged to share ideas and contribute to process improvements. Vibrant City Lifestyle — Located in Mumbai , the onsite role offers access to a bustling city life and valuable networking opportunities within the financial sector. According to NexisGrow.com, the role of Operations Support Executive – Funding Operations at Liberis is an excellent starting point for those looking to build a career in operations within the rapidly evolving fintech industry. Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Operations Support Executive – Funding Operations at Liberis? Eligibility Tap to expand + Answer Candidates with Bachelor's Degree (Any Discipline) and 1-3 years experience are eligible. Eligible batches: 2021, 2022, 2023, 2024, 2025. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Data Entry, Customer Support, Documentation Management, Process Improvement, Communication Skills. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹5–8 LPA*. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Liberis? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Data Entry, Customer Support, Documentation Management, Process Improvement, Communication Skills. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Operations Support Executive – Funding Operations interview? Preparation Tap to expand + Answer (1) Core concepts of Data Entry, Customer Support, Documentation Management, Process Improvement, Communication Skills, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Liberis research, (5) Clear communication. ? What is the work culture like at Liberis? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Mumbai Browse all Non-Tech jobs More jobs at Liberis Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com