📋 Job Details at a Glance 📍 Location Mumbai, Maharashtra, India 🏢 Company Kroll 👥 Experience 2-5 years 🎓 Qualification Bachelor’s / Master’s Degree in Finance, Accounting, Management, or related field 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹7–12 LPA 🏢 Industry Banking & Finance 🛠 Key Skills Financial Analysis Research Microsoft Excel PowerPoint Capital IQ Bloomberg Refinitiv PitchBook Mergermarket Data Quality Analyst II – Client Service Operations at Kroll — Full Details & How to Apply Kroll is seeking an Analyst II – Client Service Operations in Mumbai, Maharashtra, India , offering a competitive salary of ₹7–12 LPA . This role is pivotal in enhancing client service operations in the banking and finance industry. The demand for skilled analysts in client service operations is rising as financial institutions increasingly rely on data-driven insights to enhance client satisfaction. The Analyst II – Client Service Operations role at Kroll is essential for navigating this trend, providing critical financial analysis and research that directly influences client satisfaction and operational efficiency. What sets Kroll apart as an employer is its long-standing reputation in risk management and financial advisory services, established since 1938 . With over 5,000 employees globally, Kroll fosters a culture of excellence and innovation, making it an ideal workplace for aspiring finance professionals. We encourage 2023, 2024, 2025, 2026 graduates with a Bachelor’s / Master’s Degree in Finance, Accounting, Management, or related field and 2-5 years experience to apply. This role not only offers a competitive salary of ₹7–12 LPA but also a robust career trajectory in a leading global firm. In this position, you will gain hands-on experience with essential tools like Bloomberg , Capital IQ , and Microsoft Excel . These skills will open doors to advanced roles in finance, project management, and client service, positioning you for significant career advancement. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Analyst II – Client Service Operations role at Kroll is to deliver precise financial insights and enhance client satisfaction through data-driven decision-making. Conduct financial analysis using Microsoft Excel to generate actionable insights for client projects, ensuring data accuracy and relevance. Utilize Bloomberg to gather market data and support investment research for client portfolios, enhancing the quality of financial recommendations. Collaborate with the project management team to ensure timely delivery of client reports and presentations, leveraging Project Management skills. Monitor data quality metrics to maintain a 100% data quality score in client deliverables, ensuring compliance with industry standards. Take ownership of client service initiatives, driving improvements in response times and satisfaction ratings through effective communication. Prepare comprehensive documentation and reports using PowerPoint for client presentations, ensuring clarity and professionalism. Engage directly with clients to address inquiries and provide tailored financial solutions, enhancing overall client experience. This role fosters an ownership culture where each analyst directly impacts client success and operational efficiency through their contributions. Required Skills & Technical Competencies The skill profile for this role emphasizes a blend of analytical and technical competencies essential for effective client service operations. Technical Skills Financial Analysis — advanced — critical for interpreting complex data sets and providing insights that drive client decisions. Research — intermediate — essential for gathering relevant market information to support client strategies using various financial databases. Microsoft Excel — advanced — used daily for data manipulation and financial modeling, requiring advanced proficiency to analyze large datasets. Capital IQ — intermediate — utilized for accessing financial data and analytics, enhancing research capabilities for client projects. Project Management — intermediate — necessary for coordinating multiple client projects and ensuring deadlines are met effectively. When showcasing these technical skills in your resume or interview, emphasize specific projects where you applied these tools and metrics to achieve measurable outcomes. Eligibility Criteria This role is designed for candidates with a strong academic background and relevant experience in finance or related fields. Candidates must hold a Bachelor’s or Master’s Degree in Finance , Accounting , Management , or related fields. Eligible batches include 2023 , 2024 , 2025 , and 2026 , allowing fresh graduates to apply for this entry-level position. The role requires 2-5 years of experience, providing a pathway for both freshers and those with some industry exposure. A minimum academic performance of 60% is preferred to ensure a strong foundational knowledge in finance. Internship experience in finance or related fields will be an advantage, demonstrating practical application of skills. Documentation & Portfolio Requirements Submit your resume in a clear format, including your educational background, relevant experience, and any internships related to finance. Pro tip: Highlight any specific projects or analyses you conducted using tools like Excel or Bloomberg to demonstrate your practical skills in your application. Salary for Analyst II – Client Service Operations at Kroll 💰 Compensation ₹7–12 LPA The advertised compensation for the Analyst II – Client Service Operations role at Kroll is ₹7–12 LPA . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Analyst II – Client Service Operations Upskilling with the right resources significantly enhances your chances of selection for this specific role, equipping you with essential skills and knowledge. Recommended Courses & Resources Microsoft Excel — Mastering Excel is crucial for financial analysis and data management in this role. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume — Ensure alignment with job requirements. ❌ Neglecting to quantify achievements — Demonstrate impact and effectiveness in previous roles. ❌ Using a generic cover letter — Personalize it for Kroll and the specific role. ❌ Not researching Kroll's services — This is crucial during interviews. ❌ Overlooking the importance of networking — Reach out to current employees for insights. ❌ Submitting applications without proofreading — Errors reflect poorly on attention to detail. Before You Apply — Checklist ✅ Research Kroll 's services and recent news to tailor your application effectively. ✅ Update your resume to reflect relevant skills and experiences that match the job description. ✅ Prepare a customized cover letter that highlights your interest in the Analyst II position. ✅ Gather any required documents, such as transcripts or certificates, before applying. ✅ Ensure your LinkedIn profile is updated and aligns with your resume. ✅ Practice common interview questions related to financial analysis and client service. ✅ Set reminders for application deadlines to ensure timely submission. ✅ Follow up on your application status after submission to express continued interest. Resume Tailoring & ATS Keywords for Analyst II – Client Service Operations Optimizing your resume for ATS is essential for ensuring it gets noticed for this role. ATS Keywords to Include Financial Analysis Research Microsoft Excel PowerPoint Capital IQ Bloomberg Refinitiv PitchBook Mergermarket Data Quality Project Management Client Service Resume Tips for This Role Highlight relevant coursework or projects in finance to demonstrate your analytical skills. Emphasize experience with financial tools like Bloomberg or Capital IQ to align with job requirements. Include any internships or projects that showcase your ability to work in client service or financial analysis. Optimize your resume for ATS by using keywords from the job description, particularly technical skills. Avoid including irrelevant work experience that does not pertain to finance or client service. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Avoid including generic skills that do not directly relate to the Analyst II position. How to Apply for Analyst II – Client Service Operations at Kroll Apply Now — Kroll Visit the application portal and create an account to start your application. Upload your resume in PDF format, ensuring it is tailored to the Analyst II role. Fill out the application form accurately, paying attention to required fields. After submission, expect a confirmation email and keep an eye on your inbox for further communication. Use the application tracking feature on the portal to monitor your application status. Applications reviewed on rolling basis — early submission recommended. Apply Now — Kroll NexisGrow.com does not charge any fees for job applications. Kroll Kroll was founded in 1938 and is headquartered in New York City . With a strong global presence, Kroll operates in over 30 countries , including a significant office in Mumbai, Maharashtra . The company employs over 5,000 professionals , showcasing its extensive reach and expertise in the banking and finance industry. Kroll specializes in comprehensive risk management services, offering solutions such as financial advisory, investigations, and compliance. Notable products include Capital IQ and Mergermarket , which enhance its analytical capabilities. These services are crucial for clients navigating complex financial landscapes and regulatory environments. The workplace culture at Kroll has been recognized with a Glassdoor rating of 4.2 , reflecting high employee satisfaction. The company promotes engagement through various mentorship programs and professional development initiatives, fostering a supportive environment for its workforce. Recently, Kroll expanded its services in India, particularly in client service operations , to address the increasing demand in the finance sector. This strategic move aligns with the company's goal to enhance its service offerings and leverage technology for improved client outcomes. For freshers in the banking and finance sector, Kroll serves as a robust career launchpad. The company provides exposure to high-profile clients and offers comprehensive training programs, ensuring that new analysts gain valuable experience and skills essential for their professional growth. Company Details Industry Banking & Finance Location Mumbai, Maharashtra, India Connect With Us Careers Apply Now Website 🔗 hcxs.fa.us2.oraclecloud.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Analyst II – Client Service Operations at Kroll? Eligibility Tap to expand + Answer Candidates with Bachelor’s / Master’s Degree in Finance, Accounting, Management, or related field and 2-5 years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Financial Analysis, Research, Microsoft Excel, PowerPoint, Capital IQ. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹7–12 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Kroll? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Financial Analysis, Research, Microsoft Excel, PowerPoint, Capital IQ. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Analyst II – Client Service Operations interview? Preparation Tap to expand + Answer (1) Core concepts of Financial Analysis, Research, Microsoft Excel, PowerPoint, Capital IQ, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Kroll research, (5) Clear communication. ? What is the work culture like at Kroll? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Mumbai Browse all Non-Tech jobs Latest Fresher jobs More jobs at Kroll Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com