📋 Job Details at a Glance 📍 Location Bengaluru, Karnataka, India 🏢 Company Intelex 👥 Experience 4+ years 🎓 Qualification Any Graduate 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹14–₹22 LPA 🏢 Industry Non-Tech 🛠 Key Skills SQL Python Google Analytics BigQuery Gong New Relic Salesforce ServiceNow SAP PeopleSoft Customer Intelligence Analyst at Intelex — Full Details & How to Apply Intelex is seeking a Customer Intelligence Analyst in Bengaluru, Karnataka, India , offering a competitive salary of ₹14–₹22 LPA and the chance to work remotely with cutting-edge analytics tools. This role is pivotal in enhancing data-driven decision-making, making it an excellent opportunity for those looking to advance their careers in customer analytics. The demand for Customer Intelligence Analyst jobs is surging as organizations increasingly rely on data to inform their business strategies. This role is crucial for Intelex , a leader in environmental, health, and safety software solutions, as it directly influences customer satisfaction by analyzing data to identify trends and improve service delivery. What sets Intelex apart is its commitment to innovation and employee development. Founded in 1992 , the company boasts over 1,000 employees globally and is recognized for its collaborative culture and focus on sustainability. This environment not only fosters professional growth but also allows analysts to work with advanced tools like BigQuery and Gong , which are often unavailable in entry-level positions at other firms. We encourage 2023, 2024, 2025, 2026 graduates and Any Graduate with 4+ years experience to apply. This role is particularly suited for freshers looking to build a strong foundation in customer analytics while earning a competitive salary of ₹14–₹22 LPA . In this role, you will gain hands-on experience with essential skills such as SQL , Python , Google Analytics , BigQuery , Gong , New Relic , Salesforce , ServiceNow , SAP , and PeopleSoft . This exposure not only enhances your technical capabilities but also opens doors to future leadership positions in customer analytics and data strategy. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The Customer Intelligence Analyst at Intelex is tasked with transforming customer data into actionable insights that directly influence business strategies and enhance customer satisfaction. Analyze customer data from Salesforce and Google Analytics to identify trends that inform strategic business decisions. Utilize SQL to extract and manipulate data from various databases, ensuring accuracy in reporting and analysis. Collaborate with product and support teams to align customer insights with product development and service improvements. Convert complex datasets into actionable insights, targeting a 20% increase in customer satisfaction metrics. Take ownership of developing structured customer-data taxonomies to streamline data analysis processes effectively. Document findings and present reports to stakeholders using visualization tools for clear communication and understanding. Engage with clients to resolve recurring issues, leveraging insights from New Relic and ServiceNow for effective problem-solving. This role fosters an ownership culture, allowing analysts to make a direct impact on customer satisfaction and business outcomes through data-driven insights. Required Skills & Technical Competencies The ideal candidate must possess a robust skill set in data analysis and reporting tools to excel in the Customer Intelligence Analyst role. Technical Skills SQL — intermediate — essential for querying databases and generating accurate reports to support decision-making. Python — intermediate — used for data analysis and automating repetitive tasks, enhancing efficiency in data processing. Google Analytics — intermediate — applied to track customer behavior and measure the effectiveness of marketing strategies. BigQuery — intermediate — utilized for handling large datasets, enabling faster data processing and insightful analysis. Gong — entry — advantageous for understanding customer interactions and improving service delivery. New Relic — entry — used for monitoring system performance and enhancing customer experience through data insights. Salesforce — intermediate — critical for analyzing customer data and generating insights that drive business decisions. ServiceNow — entry — leveraged for resolving client issues and improving service efficiency based on data insights. SAP — entry — beneficial for integrating various data sources to enhance overall analysis. PeopleSoft — entry — useful for managing customer-related data and improving reporting accuracy. When showcasing these technical skills in your resume or interview, emphasize specific projects or experiences that demonstrate your proficiency and impact in real-world scenarios. Eligibility Criteria This role is designed for graduates with a strong analytical foundation and relevant experience in data analysis. Any graduate is eligible, as diverse educational backgrounds can provide unique perspectives in data analysis. Candidates from the 2023 to 2026 batches are preferred, allowing freshers to enter the workforce with relevant skills. A minimum of 4+ years of experience is required, but freshers can apply if they demonstrate strong analytical skills through internships or projects. A minimum academic performance of 60% is preferred to ensure a solid foundational knowledge. Having a portfolio showcasing relevant projects or internships can significantly enhance a candidate's application. Documentation & Portfolio Requirements Submit your resume in a clear format, including your educational background, relevant experience, and a portfolio of projects that highlight your analytical skills. Pro tip: Tailor your application to emphasize specific experiences with SQL and Google Analytics , as these are critical for this role. Salary for Customer Intelligence Analyst at Intelex 💰 Compensation ₹14–₹22 LPA The advertised compensation for the Customer Intelligence Analyst role at Intelex is ₹14–₹22 LPA . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Customer Intelligence Analyst Upskilling with the right resources significantly enhances your chances of selection for the Customer Intelligence Analyst role at Intelex . Recommended Courses & Resources Google Analytics — Mastering Google Analytics will help you analyze customer data effectively. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor your resume — Highlight relevant skills specific to customer intelligence analysis. ❌ Neglecting to quantify achievements — Demonstrate your impact with measurable results. ❌ Using generic language — Be specific about tools or technologies relevant to the job. ❌ Not researching Intelex — Familiarize yourself with the company's recent developments. ❌ Overlooking teamwork experiences — Showcase collaboration in your previous roles. ❌ Submitting applications without proofreading — Ensure your application is error-free to reflect attention to detail. Before You Apply — Checklist ✅ Research Intelex's products and recent news to tailor your application. ✅ Update your resume to reflect relevant skills and experiences. ✅ Prepare a cover letter that connects your background to the role. ✅ Gather references who can speak to your analytical skills. ✅ Ensure your LinkedIn profile is up-to-date and aligns with your resume. ✅ Practice common interview questions related to data analysis. ✅ Set up job alerts for similar roles to stay informed. ✅ Follow Intelex on social media for insights into company culture. Resume Tailoring & ATS Keywords for Customer Intelligence Analyst Optimizing your resume for ATS is crucial for securing an interview for the Customer Intelligence Analyst role at Intelex . ATS Keywords to Include Customer Intelligence SQL Python Google Analytics Data Analysis BigQuery Stakeholder Communication Cross-Functional Collaboration Insight Generation Customer Trends Taxonomy Development ServiceNow Resume Tips for This Role Highlight your experience with SQL and Python, as these are critical for the role. Emphasize any projects or internships that involved data analysis or customer insights. Include a link to your portfolio or GitHub showcasing relevant work. Optimize your resume with keywords from the job description to pass ATS filters. Avoid including unrelated work experiences that do not demonstrate your analytical skills. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Avoid including generic job descriptions that do not highlight your specific contributions and achievements. How to Apply for Customer Intelligence Analyst at Intelex Apply Now — Intelex Visit the application portal and create an account to start your application. Upload your resume in PDF format, ensuring it is tailored to the job description. Fill out the application form carefully, providing accurate information. After submission, you can expect a confirmation email regarding your application status. Use the application portal to track your application progress and updates. Applications reviewed on rolling basis — early submission recommended. Apply Now — Intelex NexisGrow.com does not charge any fees for job applications. Intelex Founded in 1992 , Intelex has expanded its reach to serve over 1,000 clients across 180 countries . With its headquarters located in Toronto, Canada , the company has established a significant global footprint, showcasing its commitment to providing comprehensive solutions in the environmental, health, and safety sectors. Intelex specializes in a range of software solutions, including Intelex EHS Management Software and Intelex Quality Management Software . These platforms enable organizations to effectively manage compliance and improve operational efficiency, ensuring they meet regulatory requirements while enhancing workplace safety. The workplace culture at Intelex has been recognized through multiple awards, including a spot on the Great Place to Work list. The company prioritizes employee satisfaction through various programs, such as professional development initiatives and wellness programs, fostering a supportive environment for its workforce. Recently, Intelex has expanded its product offerings by introducing AI-driven analytics tools , which enhance its ability to deliver actionable insights to clients. This strategic move reflects the company's dedication to innovation and staying ahead in the evolving market landscape. For freshers, Intelex presents a unique opportunity to launch their careers in a globally recognized company that emphasizes employee development. With a focus on innovation and a supportive culture, new hires can gain valuable experience and skills that are essential for growth in the non-tech industry. Company Details Industry Non-Tech Location Bengaluru, Karnataka, India Connect With Us Careers Apply Now Website 🔗 fortive.eightfold.ai Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Customer Intelligence Analyst at Intelex? Eligibility Tap to expand + Answer Candidates with Any Graduate and 4+ years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: SQL, Python, Google Analytics, BigQuery, Gong. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹14–₹22 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Intelex? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: SQL, Python, Google Analytics, BigQuery, Gong. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Customer Intelligence Analyst interview? Preparation Tap to expand + Answer (1) Core concepts of SQL, Python, Google Analytics, BigQuery, Gong, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Intelex research, (5) Clear communication. ? What is the work culture like at Intelex? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Bengaluru Browse all Non-Tech jobs Latest Fresher jobs More jobs at Intelex Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com