📋 Job Details at a Glance 📍 Location India 🏢 Company HSBC 👥 Experience Fresher 🎓 Qualification Fresher / Entry level. Relevant technical qualification and demonstrated shipping experience 📅 Eligible Batch 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Banking & Finance 🛠 Key Skills payments systems stakeholder management loyalty / rewards Client Relationship Management - Support at HSBC — Full Details & How to Apply HSBC is hiring Client Relationship Management - Support professionals in India to support corporate clients across 60 countries through onboarding and relationship management. This role provides direct exposure to multi-currency business accounts and payment systems, which is less common in similar roles at other banks. This Client Relationship Management - Support role supports Corporate Managers in acquiring and retaining clients by managing onboarding processes and client interactions. The position involves stakeholder management , handling loyalty and rewards programs, and working with payments systems . These responsibilities directly contribute to client satisfaction and long-term engagement within HSBC ’s International Mid-Market division. HSBC recruitment for this role emphasizes support for corporate clients across 60 countries. The position is part of the International Mid-Market division, where freshers are integrated into client management workflows. The role offers hands-on experience with payments systems and loyalty / rewards programs, aligning with the operational needs of corporate banking services. 2024, 2025, 2026 graduates are eligible. Candidates must have Fresher / Entry level. Relevant technical qualification and demonstrated shipping experience . The role is designed for Fresher experience and offers a career trajectory in client management. Salary: Not Disclosed . Graduates will gain practical experience in payments systems , stakeholder management , and loyalty / rewards programs. This role builds foundational skills in client operations and banking services, offering a clear progression path into client-facing banking roles within HSBC . 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Search for Client Relationship Management - Support jobs in India jobs to explore banking opportunities. Stay updated on HSBC recruitment for entry-level roles in client operations. Apply online to access the full job description and eligibility criteria. Job Role & Responsibilities The core mission of this role is to ensure seamless onboarding of corporate clients into HSBC's payment systems through structured workflows, while applying loyalty and rewards strategies to improve retention metrics and support compliance with operational policies . Onboard new corporate clients by integrating them into HSBC's payment systems using predefined onboarding templates and transaction flow documentation. Manage stakeholder relationships by implementing loyalty and rewards program features to increase client engagement and reduce churn rates by 10% within the first quarter. Collaborate with Corporate Managers and business specialists to customize banking solutions using client-specific transaction volume and service tier data. Monitor client portfolio performance using key metrics such as transaction frequency, average transaction value, and service utilization rate to identify growth opportunities. Take ownership of client onboarding processes, ensuring adherence to regulatory requirements and internal compliance checklists for payment processing. Document client interactions in CRM tools such as HSBC ’s internal client relationship platform and generate weekly performance reports for management review. Resolve client issues by diagnosing transaction errors or service gaps and providing solutions within a 24-hour SLA, improving client satisfaction score by at least 5 points. Prepare structured recommendations based on client behavior data, using payment systems transaction logs to suggest service upgrades or product bundles. This role demands direct ownership of client onboarding workflows and performance tracking, with measurable impact on transaction success rates , retention metrics , and compliance audit outcomes . Required Skills & Technical Competencies The role requires foundational knowledge in payments systems , stakeholder management , and loyalty and rewards programs, with practical application in client onboarding and service delivery. Technical Skills Payments systems — entry level — used to configure client transaction flows and validate payment processing workflows within HSBC's payment infrastructure . Stakeholder management — entry level — applied to coordinate with Corporate Managers and business specialists to align service offerings with client needs. Loyalty and rewards — entry level — used to design and implement client retention strategies based on transaction behavior and engagement data. CRM tools — entry level — utilized to log client interactions, track service history, and generate performance reports using HSBC’s internal CRM platform . When showcasing these skills in a resume or interview, emphasize hands-on experience with payment transaction workflows , client engagement data , and CRM-based reporting in real-world scenarios. Eligibility Criteria This role is specifically designed for fresher graduates with a background in finance or business administration , who have completed their degree in 2024, 2025, or 2026. Must hold a degree in finance , business administration , or a related field with a minimum CGPA of 60% . Eligible only for graduates from the 2024 , 2025 , and 2026 batches. Must demonstrate practical experience in banking or finance, such as internship exposure in client onboarding or transaction processing. Academic performance must be at least 60% to ensure foundational understanding of financial operations and client service principles. Applicants must have a portfolio that includes documented client interaction logs or transaction summaries from prior internships or academic projects. Must be able to access and use CRM tools and payment system documentation in a structured, compliance-aware manner. Documentation & Portfolio Requirements Your resume must include a clear section on academic background, internship experience, and a portfolio that demonstrates hands-on use of CRM tools or payment transaction workflows in a banking or finance context. For this role, prioritize including a sample client onboarding document or a transaction flow chart you created during an internship or academic project, showing your understanding of HSBC's payment systems and client service compliance . Salary for Client Relationship Management - Support at HSBC 💰 Compensation Not Disclosed The advertised compensation for the Client Relationship Management - Support role at HSBC is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Client Relationship Management - Support Upskilling with the right resources significantly enhances your chances of selection for this role by demonstrating your commitment and knowledge in key areas. Recommended Courses & Resources stakeholder management — Mastering stakeholder management is crucial for effective client relationships. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume to the specific skills and responsibilities outlined in the job description. — Customize your resume for each application. ❌ Neglecting to highlight relevant academic achievements or projects that demonstrate understanding of banking concepts. — Showcase your educational background effectively. ❌ Overlooking the importance of showcasing soft skills like communication and problem-solving in the application. — Emphasize these skills in your resume and cover letter. ❌ Submitting a generic cover letter without addressing how your skills align with HSBC's specific needs. — Personalize your cover letter for each application. ❌ Ignoring the application instructions, such as format or required documents, which can lead to disqualification. — Follow all application guidelines carefully. ❌ Not preparing for potential interview questions related to client management and banking operations. — Practice common interview questions in advance. Before You Apply — Checklist ✅ Review the job description thoroughly to understand the required skills and responsibilities. ✅ Update your resume to reflect relevant experiences and skills tailored to the role. ✅ Prepare a cover letter that specifically addresses HSBC 's values and the role's requirements. ✅ Gather any necessary documents, such as transcripts or certifications, for the application. ✅ Practice common interview questions related to client relationship management. ✅ Ensure your LinkedIn profile is up-to-date and aligns with your resume. ✅ Follow the application link and create an account on the portal if necessary. ✅ Submit your application before the deadline and keep track of your submission status. Resume Tailoring & ATS Keywords for Client Relationship Management - Support Optimizing your resume for ATS is essential to ensure it passes initial screenings for this role. ATS Keywords to Include Client Relationship Management Stakeholder Management Payments Systems Loyalty Programs Corporate Banking Onboarding Portfolio Management Customer Satisfaction Regulatory Compliance Cross-Functional Collaboration Problem Solving Documentation Resume Tips for This Role Highlight relevant coursework or projects related to banking and finance to demonstrate your knowledge. Emphasize any experience in customer service or client-facing roles to align with the company's focus. Include any internships or practical experiences that showcase your skills in stakeholder management . Optimize your resume with keywords from the job description to enhance ATS compatibility. Avoid including unrelated work experience that does not demonstrate your fit for the banking sector. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Do not include unrelated work experience that does not showcase your relevant skills for this role. How to Apply for Client Relationship Management - Support at HSBC Apply Now — HSBC Visit the application portal and create an account if you don't have one. Upload your resume, ensuring it is tailored to the job description. Fill out the application form accurately, providing all required information. After submission, you can expect a confirmation email regarding your application status. Track your application status through the portal for updates. Applications reviewed on rolling basis — early submission recommended. Apply Now — HSBC NexisGrow.com does not charge any fees for job applications. HSBC HSBC is a global banking and finance company with a presence in India. This Client Relationship Management - Support role is onsite and operates within the banking industry. It focuses on building relationships with corporate clients in India through direct interaction and stakeholder engagement. The team supports onboarding new clients, manages client portfolios, and assists Corporate Managers in enhancing client relationships. Responsibilities include stakeholder management , payments systems , and loyalty/rewards programs to deliver value and support client growth. This role is part of HSBC International Mid-Market, where dedicated professionals serve corporate clients across multiple countries. It provides hands-on experience in client relationship management within a global banking environment. This apprenticeship offers freshers exposure to international banking practices and client relationship management. Skills in payments systems , stakeholder management , and loyalty programs build foundational experience in a real-world banking setting. Company Details Industry Banking & Finance Location India Connect With Us Careers Apply Now Website 🔗 career2.successfactors.eu Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Client Relationship Management - Support at HSBC? Eligibility Tap to expand + Answer Graduates from finance, business administration, or related fields from the 2024, 2025, or 2026 batches. ? What technical skills are most important for this role? Skills Tap to expand + Answer Payments systems, stakeholder management, and loyalty programs are crucial for success. ? What is the expected salary for this position? Salary Tap to expand + Answer While not disclosed, entry-level roles in banking typically range from ₹3,00,000 to ₹5,00,000 per annum. ? What should I expect after applying for Client Relationship Management - Support at HSBC? Hiring Process Tap to expand + Answer The process includes application review, potential screening, and an interview. ? How should I prepare for the Client Relationship Management - Support interview at HSBC? Preparation Tap to expand + Answer Research HSBC's services, practice client management scenarios, and review banking fundamentals. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer This role is onsite, requiring direct interaction with clients. ? What is the career growth after joining HSBC as Client Relationship Management - Support? Growth Tap to expand + Answer Exposure to diverse banking services and potential internal mobility within the organization. ? What should I highlight in my resume for this role? Resume Tap to expand + Answer Focus on relevant coursework, internships, and skills in client management. ? Is there a last date to apply for this role? Application Tap to expand + Answer Check the application portal for specific deadlines. ? Is there a probation period at HSBC? Probation Tap to expand + Answer Probation details are not specified in the job description. ? What is the work culture like at HSBC? Culture Tap to expand + Answer The role is onsite, emphasizing customer-facing interactions and teamwork. ? Can freshers apply for this role at HSBC? Fresher Tap to expand + Answer Yes, this role is specifically designed for fresh graduates. 🔗 Explore More on NexisGrow More jobs in India Browse all Non-Tech jobs Latest Fresher jobs More jobs at HSBC Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com