Client Relationship Management - Support (Apprentice-12 Months) at HSBC

HSBC · India

📋 Job Details at a Glance 📍 Location India 🏢 Company HSBC 👥 Experience Fresher 🎓 Qualification Fresher / Entry level. Relevant technical qualification and demonstrated shipping experience 📅 Eligible Batch 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Banking & Finance 🛠 Key Skills Client Relationship Management Corporate Banking Multi-Currency Accounts Global Trade Finance Cash Management Customer Satisfaction Client Relationship Management - Support (Apprentice-12 Months) at HSBC — Full Details & How to Apply HSBC is seeking Client Relationship Management - Support (Apprentice-12 Months) freshers for India , offering direct access to corporate banking services including multi-currency accounts and global trade finance . This role provides on-site experience in client onboarding and service management within HSBC ’s International Mid-Market division. This Client Relationship Management - Support (Apprentice-12 Months) role supports the onboarding of new corporate clients and ensures compliance with HSBC ’s operational policies and risk management practices. Responsibilities include managing client interactions, maintaining service records, and supporting processes related to cash management and customer satisfaction . The role operates within structured workflows for corporate banking and global trade finance , ensuring consistency in client service delivery. The job posting confirms that HSBC serves corporate clients across over 60 countries through services such as multi-currency accounts and global trade finance . The role is part of HSBC ’s International Mid-Market division, where client relationship management is a core function. This position offers exposure to real-world corporate banking operations within a regulated financial environment. 2024, 2025, 2026 graduates are eligible. Applicants must be Fresher / Entry level with a relevant technical qualification and demonstrated shipping experience. The role is designed for Fresher experience and does not specify a salary; Not Disclosed . Applicants will gain hands-on experience in Client Relationship Management , Corporate Banking , Multi-Currency Accounts , Global Trade Finance , Cash Management , and Customer Satisfaction . This apprenticeship provides a foundational pathway into banking operations, with potential progression into client management or financial services roles within HSBC ’s corporate banking structure. 📊 Role Difficulty: [Difficulty] | Competition Level: [Competition] | Fresher Friendly: [Fresher Friendly] NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Search for Client Relationship Management - Support (Apprentice-12 Months) jobs , explore HSBC recruitment in India, and find more India jobs in banking and finance. Job Role & Responsibilities The Client Relationship Management - Support (Apprentice-12 Months) role at HSBC ensures seamless onboarding of corporate clients through HSBC's proprietary client management systems , directly impacting customer satisfaction and client portfolio performance metrics in Corporate Banking . Onboard new corporate clients by configuring multi-currency accounts in HSBC's client management system using standardized onboarding workflows and global trade finance product templates. Collaborate with corporate managers to design tailored banking solutions using cash management and global trade finance product configurations in HSBC's corporate banking platform . Monitor client portfolio performance using customer satisfaction feedback scores and cash management liquidity metrics to identify growth opportunities. Resolve client inquiries via HSBC's digital client service portal , ensuring all issues are closed within 24 hours and documented in compliance with operational policies . Engage directly with corporate clients through multi-currency accounts to address transactional needs, using customer satisfaction KPIs to evaluate service quality. Document all client interactions in HSBC's client relationship management database , ensuring data accuracy and alignment with Corporate Banking compliance standards. Track client engagement metrics such as customer satisfaction scores and account utilization rates to support quarterly performance reviews in Corporate Banking . Support the implementation of global trade finance solutions by verifying client documentation and ensuring alignment with multi-currency account transaction rules. This role requires direct ownership of client onboarding and service delivery, with measurable impact on customer satisfaction and client portfolio performance through daily use of HSBC's client management systems and Corporate Banking tools. Required Skills & Technical Competencies Candidates must demonstrate foundational knowledge in Client Relationship Management , Corporate Banking , multi-currency accounts , global trade finance , and customer satisfaction to perform core duties effectively. Technical Skills Client Relationship Management — entry level — used to manage client interactions in HSBC's client management system and track customer satisfaction KPIs. Corporate Banking — entry level — applied to configure and support cash management and global trade finance products in HSBC's corporate banking platform . Multi-Currency Accounts — entry level — utilized to process transactions across HSBC's multi-currency account system and validate currency conversion rules. Global Trade Finance — entry level — used to support trade finance documentation and verify compliance with HSBC's global trade finance product guidelines . Cash Management — entry level — applied to monitor liquidity metrics and support cash management product onboarding in HSBC's corporate banking system . Customer Satisfaction — entry level — measured through client feedback scores and used to evaluate service delivery in HSBC's client satisfaction dashboard . When preparing your resume or interview, emphasize hands-on experience with HSBC's client management systems , multi-currency accounts , and customer satisfaction metrics in academic projects or internships. Eligibility Criteria This role is designed for fresher graduates with a technical qualification in finance or business who are entering the banking sector through structured apprenticeship. Must hold a degree in finance or business with a minimum of 3.0 CGPA to demonstrate foundational knowledge in banking operations. Eligible candidates are from the 2024 , 2025 , and 2026 academic batches. No prior work experience is required, making it ideal for fresher graduates entering the banking industry . Academic performance is not strictly defined, but a strong academic record in finance or business enhances candidacy. Internships or academic projects related to corporate banking or multi-currency accounts are advantageous and should be highlighted. Must submit a portfolio showing documented experience in client relationship management or financial services during academic studies. Documentation & Portfolio Requirements Your resume must include a clear section on academic projects, internships, or case studies related to corporate banking , multi-currency accounts , or customer satisfaction metrics. Include specific tools or systems used, such as HSBC's client management system or Excel-based financial modeling . For this role, prioritize showcasing a project where you managed a simulated corporate client using multi-currency accounts and tracked customer satisfaction metrics — this directly mirrors the HSBC client onboarding process. Salary for Client Relationship Management - Support (Apprentice-12 Months) at HSBC 💰 Compensation Not Disclosed The advertised compensation for the Client Relationship Management - Support (Apprentice-12 Months) role at HSBC is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Client Relationship Management - Support (Apprentice-12 Months) Upskilling with the right resources significantly enhances your chances of selection for this role by demonstrating relevant knowledge and skills. Recommended Courses & Resources MS Office — Proficiency in MS Office is essential for managing client data and reports effectively. Communication Skills — Strong communication skills are vital for effective client relationship management and support. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume — Highlight relevant skills for client relationship management to improve selection chances. ❌ Neglecting practical experience — Showcase any internships related to banking to strengthen your application. ❌ Using generic language — Incorporate specific terms from the job description to avoid ATS rejection. ❌ Overloading with irrelevant information — Focus on key qualifications to maintain clarity. ❌ Not following application instructions — Adhere to guidelines to avoid disqualification. ❌ Underestimating customer service skills — Clearly demonstrate these skills as they are critical for the role. Before You Apply — Checklist ✅ Research HSBC 's corporate banking services to understand their offerings before applying. ✅ Tailor your resume to include relevant skills and experiences that align with the job description. ✅ Prepare a cover letter that highlights your interest in client relationship management . ✅ Ensure your LinkedIn profile is updated and reflects your qualifications. ✅ Gather any necessary documents, such as transcripts or certificates, to support your application. ✅ Double-check the application portal for any specific submission guidelines. ✅ Set reminders for application deadlines to ensure timely submission. ✅ Follow up on your application status after submission to express continued interest. Resume Tailoring & ATS Keywords for Client Relationship Management - Support (Apprentice-12 Months) Optimizing your resume for ATS is crucial for ensuring it passes initial screenings and reaches hiring managers. ATS Keywords to Include Client Relationship Management Corporate Banking Multi-Currency Accounts Global Trade Finance Cash Management Customer Satisfaction Onboarding Portfolio Management Client Support Operational Policies Risk Management Business Specialists Resume Tips for This Role Highlight any relevant coursework or projects related to banking or finance to demonstrate foundational knowledge. Emphasize skills in client relationship management and customer service, as these are critical for the role. Include any internships or practical experiences that showcase your ability to work in a client-facing environment. Optimize your resume for ATS by including keywords from the job description, particularly those related to banking and client management. Avoid including unrelated work experience or skills that do not pertain to the banking sector. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Avoid including generic statements or unrelated experiences that do not align with the role's requirements. How to Apply for Client Relationship Management - Support (Apprentice-12 Months) at HSBC Apply Now — HSBC Visit the HSBC careers portal and locate the Client Relationship Management - Support job listing. Upload your resume, ensuring it is tailored to highlight relevant skills and experiences. Fill out the application form accurately, providing all requested information. After submission, expect a confirmation email and keep an eye on your inbox for further communication. Use the application tracking feature on the portal to monitor your application status. Applications reviewed on rolling basis — early submission recommended. Apply Now — HSBC NexisGrow.com does not charge any fees for job applications. HSBC HSBC operates in India within the Banking & Finance industry. This Client Relationship Management - Support (Apprentice-12 Months) role is onsite and part of HSBC ’s corporate banking division, delivering direct client support in a global financial environment. The team manages client onboarding, portfolio support, and provides dedicated assistance to corporate managers. Responsibilities include client relationship management , multi-currency accounts , global trade finance , cash management , and ensuring customer satisfaction . This role supports HSBC ’s mission to deliver comprehensive banking services to corporate clients across global markets. It aligns with the company’s focus on client engagement and portfolio growth in corporate banking . This apprenticeship offers freshers hands-on experience in client relationship management , multi-currency accounts , and global trade finance —key tools for building a foundation in banking and finance. Company Details Industry Banking & Finance Location India Connect With Us Careers Apply Now Website 🔗 career2.successfactors.eu Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Client Relationship Management - Support at HSBC? Eligibility Tap to expand + Answer Candidates with relevant technical qualifications from the 2024, 2025, or 2026 batches. ? What technical skills are most important for this role? Skills Tap to expand + Answer Client Relationship Management, Corporate Banking, Multi-Currency Accounts, Global Trade Finance, and Customer Satisfaction. ? What is the expected salary for this position? Salary Tap to expand + Answer Salary details are not disclosed, but entry-level roles in banking typically range from INR 3 to 6 lakhs per annum. ? What should I expect after applying for Client Relationship Management - Support at HSBC? Hiring Process Tap to expand + Answer The process includes application review, potential screening, and an offer for selected candidates. ? How should I prepare for the Client Relationship Management - Support interview at HSBC? Preparation Tap to expand + Answer Research HSBC's services, practice common interview questions, and prepare to discuss your relevant skills. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer This role is onsite, requiring direct client interaction. ? What is the career growth after joining HSBC as Client Relationship Management - Support? Growth Tap to expand + Answer Exposure to corporate banking and client management can lead to various career paths within HSBC. ? What should I highlight in my resume for this role? Resume Tap to expand + Answer Emphasize client relationship management skills, relevant coursework, and any practical experience. ? Is there a last date to apply for this role? Application Tap to expand + Answer Application deadlines are not specified, so candidates should apply as soon as possible. ? Is there a probation period at HSBC? Probation Tap to expand + Answer Probation details are not specified in the job description. ? What is the work culture like at HSBC? Culture Tap to expand + Answer The work environment is onsite and customer-facing, focusing on collaboration with corporate managers. ? Can freshers apply for this role at HSBC? Fresher Tap to expand + Answer Yes, this role is specifically designed for freshers. 🔗 Explore More on NexisGrow More jobs in India Browse all Non-Tech jobs Latest Fresher jobs More jobs at HSBC Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com