📋 Job Details at a Glance 📍 Location Guwahati, Assam, India 🏢 Company Hilton 👥 Experience 2+ years 🎓 Qualification Senior level. Relevant technical / engineering background 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Operations 🛠 Key Skills Operational Management Guest Experience Management Process Improvement Leadership Performance Strategy Development Operation Manager at Hilton — Full Details & How to Apply Hilton is seeking an Operation Manager in Guwahati, Assam , to enhance guest experiences through strategic operational leadership. This role is pivotal in maintaining Hilton 's high service standards in a competitive market. The hospitality industry is evolving, with a growing emphasis on operational efficiency and guest satisfaction, making this Operation Manager role crucial for Hilton 's success. As the company continues to expand its footprint, the need for skilled professionals who can drive performance and improve processes is more important than ever. Hilton , founded in 1919 , operates over 6,500 properties globally, showcasing its extensive experience in the hospitality sector. This rich history not only reflects the company's dedication to quality but also provides a robust framework for career growth and development within the Hilton recruitment ecosystem. We encourage 2023, 2024, 2025, 2026 graduates with a Senior level. Relevant technical / engineering background and 2+ years experience to consider this opportunity. The salary for this position is Not Disclosed , but the potential for career advancement is significant. In this role, you will develop essential skills in Operational Management , Guest Experience Management , Process Improvement , Leadership , and Performance Strategy Development . This experience will open doors to various career paths in hospitality management, allowing you to leverage advanced operational tools and strategies that are not commonly found in similar roles. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Mostly Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Operation Manager at Hilton is to enhance operational efficiency while ensuring exceptional guest experiences through strategic oversight and performance metrics. Lead operational departments by implementing performance-driven strategies using KPI dashboards to track success and align with Hilton's service standards. Utilize guest experience management software to monitor and enhance service quality across all departments, directly impacting guest satisfaction. Collaborate with the front office, housekeeping, and food & beverage teams to ensure seamless operations and elevate the overall guest experience. Analyze guest feedback metrics to identify areas for improvement, driving initiatives that enhance service standards and operational efficiency. Take ownership of process improvement projects aimed at reducing operational costs while enhancing service delivery and guest satisfaction. Prepare and present operational reports to the General Manager , ensuring clear communication of performance metrics and strategic insights. Resolve guest complaints and operational challenges by employing effective problem-solving techniques, maintaining a customer-first approach throughout. This role fosters an ownership culture, allowing the Operation Manager to directly impact both team performance and guest satisfaction at Hilton . Required Skills & Technical Competencies The skill profile for this role emphasizes advanced operational management and guest experience management, essential for driving performance and satisfaction at Hilton . Technical Skills Operational Management — advanced — critical for overseeing hotel functions and ensuring alignment with Hilton's service standards. Guest Experience Management — advanced — essential for enhancing guest interactions and satisfaction through effective use of feedback tools. Process Improvement — advanced — used daily to streamline operations and reduce costs by analyzing workflows and implementing best practices. Leadership — advanced — necessary for guiding teams and fostering a collaborative environment, including conflict resolution and team motivation. Performance Strategy Development — advanced — evaluated through the success of implemented strategies and improvements in guest satisfaction scores. When showcasing these technical skills in your resume or interview, emphasize specific examples of how you have applied them to achieve measurable results. Eligibility Criteria This role is designed for candidates with a strong educational background and relevant experience in hotel operations. Candidates must hold a degree in Hotel Management , Business Administration , or a related field. Eligible batches include 2023 to 2026 , allowing recent graduates to apply and gain immediate industry experience. A minimum of 2 years of relevant experience is required, but freshers with internships in hospitality management may also be considered. Academic performance expectations include a minimum CGPA of 6.0 or equivalent percentage, ensuring a solid educational foundation. Experience in internships or projects related to operational management will be an advantage for applicants. Documentation & Portfolio Requirements Submit your resume in a clear format, including your educational background, relevant experience, and any internships or projects related to operational management. Pro tip: Highlight specific metrics or outcomes from your previous roles to demonstrate your impact in operational management during your application. Salary for Operation Manager at Hilton 💰 Compensation Not Disclosed The advertised compensation for the Operation Manager role at Hilton is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Operation Manager Upskilling with the right resources significantly enhances your chances of selection for the Operation Manager position at Hilton . Recommended Courses & Resources MS Office — Mastering MS Office is essential for effective operational management and reporting. Communication Skills — Strong communication skills are vital for guest experience management and team collaboration. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor your resume to highlight relevant operational skills — fix by aligning your experiences with the job description. ❌ Neglecting to research Hilton's company culture and values — fix by incorporating this knowledge into your application. ❌ Overlooking the importance of quantifying achievements — fix by including specific metrics that demonstrate your impact. ❌ Submitting a generic cover letter — fix by personalizing it to reflect your interest in Hilton and the specific role. ❌ Ignoring the application deadline — fix by setting reminders to ensure timely submission. ❌ Not preparing for behavioral interview questions — fix by practicing responses that reflect your experiences and values. Before You Apply — Checklist ✅ Research Hilton's values and recent news to tailor your application effectively. ✅ Update your resume to reflect relevant experiences and skills specific to the Operation Manager role. ✅ Prepare a cover letter that connects your background with Hilton's mission and the job requirements. ✅ Gather any necessary documents, such as transcripts or certificates, to support your application. ✅ Ensure your LinkedIn profile is up-to-date and aligns with your resume. ✅ Practice common interview questions related to operational management and guest experience. ✅ Set up alerts for application updates to track your submission status. ✅ Follow up with a thank-you email after interviews to express your appreciation. Resume Tailoring & ATS Keywords for Operation Manager Optimizing your resume for ATS is crucial for securing the Operation Manager position at Hilton . ATS Keywords to Include Operational Management Guest Experience Management Process Improvement Leadership Performance Strategy Development Team Collaboration KPI Analysis Customer Satisfaction Conflict Resolution Hospitality Operations Strategic Planning Cost Reduction Resume Tips for This Role Highlight specific experiences related to operational management in your resume, showcasing relevant projects. Emphasize teamwork and leadership roles in hospitality settings to align with Hilton 's collaborative culture. Include any internships or projects that demonstrate your understanding of guest experience management. Optimize your resume for ATS by incorporating keywords from the job description, particularly those related to operational excellence. Avoid including irrelevant work experiences that do not relate to the hospitality or operational management fields. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Avoid including generic job descriptions; focus on specific achievements and skills relevant to the role. How to Apply for Operation Manager at Hilton Apply Now — Hilton Visit the application portal and create an account to start your application. Upload your resume in PDF format, ensuring it highlights relevant experiences and skills. Fill out the application form accurately, paying attention to details and deadlines. After submission, expect a confirmation email and keep an eye on your application status. Use the application tracking feature to monitor your progress and follow up if necessary. Applications reviewed on rolling basis — early submission recommended. Apply Now — Hilton NexisGrow.com does not charge any fees for job applications. Hilton Founded in 1919 , Hilton has grown to employ over 173,000 team members across the globe, with its headquarters located in McLean, Virginia, USA . The company operates in more than 100 countries , showcasing a significant global footprint and a commitment to hospitality excellence. Hilton offers a diverse portfolio of brands, including Waldorf Astoria , Conrad , and DoubleTree , catering to various market segments. These brands provide a range of services from luxury accommodations to mid-scale options, ensuring that guests experience quality and comfort tailored to their needs. Recognized for its positive workplace culture, Hilton has earned a spot on Glassdoor's 'Best Places to Work' list multiple times. The company emphasizes employee satisfaction through various programs, including mentorship initiatives and career development opportunities, fostering a supportive environment for its workforce. Recently, Hilton announced plans to expand its footprint in India, aiming to open 50 new hotels by 2025 . This strategic growth initiative highlights the company's commitment to enhancing its presence in emerging markets and adapting to evolving consumer demands. For freshers in Operations, Hilton serves as a robust career launchpad, offering comprehensive training in operational management and guest experience management. The company’s focus on leadership development and performance strategy equips new employees with essential skills for long-term success in the hospitality industry. Company Details Industry Operations Location Guwahati, Assam, India Connect With Us Careers Apply Now Website 🔗 efet.fa.us2.oraclecloud.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Operation Manager at Hilton? Eligibility Tap to expand + Answer Candidates with Senior level. Relevant technical / engineering background and 2+ years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Operational Management, Guest Experience Management, Process Improvement, Leadership, Performance Strategy Development. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: Not Disclosed. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Hilton? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Operational Management, Guest Experience Management, Process Improvement, Leadership, Performance Strategy Development. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Operation Manager interview? Preparation Tap to expand + Answer (1) Core concepts of Operational Management, Guest Experience Management, Process Improvement, Leadership, Performance Strategy Development, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Hilton research, (5) Clear communication. ? What is the work culture like at Hilton? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Guwahati Browse all Non-Tech jobs Latest Fresher jobs More jobs at Hilton Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com