📋 Job Details at a Glance 📍 Location Bengaluru, Karnataka, India 🏢 Company GSK 👥 Experience Fresher 🎓 Qualification Any Graduate 📅 Eligible Batch 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹20,000 - ₹35,000 / Month 🏢 Industry HR 🛠 Key Skills Workday ServiceNow HRIS case management platforms Apprentice, India Tier-1 Operations – People Services at GSK — Full Details & How to Apply GSK is seeking an Apprentice, India Tier-1 Operations – People Services in Bengaluru, Karnataka, India , offering freshers hands-on experience with industry-standard HR tools such as Workday and ServiceNow . This role is part of GSK ’s People Services team and provides on-site training in employee data management and case handling. This Apprentice role supports daily HR operations by managing employee records and ensuring accurate documentation. The position involves using Workday , ServiceNow , and HRIS platforms to process employee queries and maintain case management workflows. These tools are critical for maintaining data integrity and operational efficiency within GSK ’s HR services. GSK , a global healthcare company, operates in pharmaceuticals, vaccines, and consumer healthcare. This role is part of GSK ’s India Tier-1 Operations – People Services team, where freshers gain exposure to real-world HR processes. The team focuses on employee data accuracy and timely support, ensuring smooth HR service delivery. 2024, 2025, 2026 graduates , Any Graduate , and individuals with fresher experience are eligible. The monthly salary range is ₹20,000 - ₹35,000 / Month . This role is designed for individuals seeking foundational experience in HR operations. Apprentices will gain practical experience with Workday , ServiceNow , HRIS , and case management platforms . This exposure builds a strong foundation for future roles in HR operations, process management, or digital HR systems. The role offers a clear progression path into structured HR roles within GSK or similar organizations. 📊 Role Difficulty: [Difficulty] | Competition Level: [Competition] | Fresher Friendly: [Fresher Friendly] NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Apprentice, India Tier-1 Operations – People Services jobs | GSK recruitment | Bengaluru, Karnataka, India jobs | apply online Job Role & Responsibilities The Apprentice, India Tier-1 Operations – People Services role at GSK ensures accurate employee data entry and compliance in Workday , manages service requests via ServiceNow , and supports HR operations through daily HRIS data retrieval and case resolution using case management platforms . This role directly impacts employee service delivery and policy adherence. Process employee data in Workday to ensure compliance with HR policies and maintain accurate employee records for compliance audits . Utilize ServiceNow to manage HR service requests, track case status, and resolve employee inquiries within 24-hour SLA timelines. Collaborate with HR Business Partners and IT teams to streamline HR workflows using HRIS and ServiceNow integration points. Monitor key HR metrics such as service request resolution time and employee query volume to assess performance and identify improvement areas. Resolve employee policy queries using case management platforms and ensure responses are documented in Workday for audit trail. Maintain accurate HR documentation in HRIS and generate monthly employee service reports for management review. Provide customer service by addressing employee inquiries through ServiceNow and HRIS portals, ensuring first-response resolution within 1 hour . Support the creation of HRIS -based reports on employee onboarding timelines to evaluate process efficiency and compliance. This role establishes ownership over employee data accuracy and service delivery, directly influencing compliance outcomes , service response times , and HR operational efficiency in Tier-1 operations. Required Skills & Technical Competencies The role demands foundational proficiency in Workday , ServiceNow , HRIS , and case management platforms to perform daily data tasks and service operations with precision and compliance. These tools are used in structured workflows to ensure data integrity and service accountability. Technical Skills Workday — foundational level — used for employee data entry, policy compliance checks, and maintaining audit-ready records in HRIS integrations. ServiceNow — foundational level — used to manage HR service requests, track case status, and resolve employee issues within 24-hour SLA timelines. HRIS — intermediate level — used daily for data retrieval, entry, and report generation to support HR metrics and compliance reviews. Case management platforms — foundational level — used to resolve employee queries, document case history, and ensure first-response resolution in ServiceNow . When preparing your resume, emphasize hands-on experience with Workday data entry, ServiceNow case handling, and HRIS report generation in academic or internship projects. Eligibility Criteria This role is designed for fresher graduates with any undergraduate degree, offering a structured entry point into HR operations at GSK using Workday and ServiceNow systems. Must hold any graduate degree from a recognized university, providing foundational knowledge in business or HR principles. Eligible batches are 2024 , 2025 , and 2026 , allowing early career entry into GSK operations. Only fresher candidates with no prior work experience are eligible for this apprenticeship role. No CGPA or percentage threshold is specified, but a strong academic record is expected to demonstrate reliability and attention to detail. Experience in HR or administrative roles, such as internships, is not mandatory but provides a competitive edge in ServiceNow or HRIS task performance. Applicants must submit a resume that includes a clear section on Workday , ServiceNow , or HRIS exposure, even if academic or project-based. Documentation & Portfolio Requirements Your resume must include a dedicated section on Workday or ServiceNow exposure, whether from academic projects, internships, or personal practice, to demonstrate technical readiness for the role. For this role, prioritize showcasing Workday data entry tasks, ServiceNow case handling, and HRIS report creation in your academic or internship portfolio — even if simulated — to prove technical competence and process ownership. Salary for Apprentice, India Tier-1 Operations – People Services at GSK 💰 Compensation ₹20,000 - ₹35,000 / Month The advertised compensation for the Apprentice, India Tier-1 Operations – People Services role at GSK is ₹20,000 - ₹35,000 / Month . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Apprentice, India Tier-1 Operations – People Services Upskilling with the right resources significantly enhances your chances of selection for this specific role. Recommended Courses & Resources MS Office — Proficiency in MS Office is essential for documentation and data management tasks. Communication Skills — Strong communication skills are vital for effective interaction with employees. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume to highlight relevant HR skills — fix by aligning your experience with job requirements. ❌ Neglecting to research GSK's core values and mission — fix by incorporating this knowledge into your application. ❌ Overlooking the importance of customer service orientation — fix by providing examples of past experiences. ❌ Submitting a generic cover letter — fix by personalizing it to reflect your interest in GSK and the specific role. ❌ Ignoring the application deadline — fix by setting reminders to ensure timely submission. ❌ Not preparing for potential interview questions related to HR tools and processes — fix by practicing common questions. Before You Apply — Checklist ✅ Research GSK 's values and mission to tailor your application. ✅ Update your resume to reflect relevant skills and experiences. ✅ Prepare a cover letter that specifically addresses the role and company. ✅ Gather any necessary documents, such as transcripts or certificates. ✅ Check the application portal for submission guidelines. ✅ Set reminders for application deadlines. ✅ Practice common HR interview questions. ✅ Follow up on your application status after submission. Resume Tailoring & ATS Keywords for Apprentice, India Tier-1 Operations – People Services Optimizing your resume for ATS is crucial for standing out in the application process for this role. ATS Keywords to Include Apprentice People Services Workday ServiceNow HRIS case management employee data documentation customer service problem-solving HR operations data management Resume Tips for This Role Highlight any experience with HR tools like Workday or ServiceNow to align with job requirements. Emphasize strong communication skills, as this role involves direct interaction with employees. Include any relevant projects or internships that demonstrate your understanding of HR processes. Optimize your resume for ATS by using keywords from the job description. Avoid including unrelated work experience that does not pertain to HR or customer service. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Avoid including generic skills or experiences that do not relate to HR or customer service. How to Apply for Apprentice, India Tier-1 Operations – People Services at GSK Apply Now — GSK Visit the application portal and create an account. Upload your resume, ensuring it highlights relevant skills. Fill out the application form accurately, paying attention to details. After submission, expect a confirmation email regarding your application. Track your application status through the portal. Applications reviewed on rolling basis — early submission recommended. Apply Now — GSK NexisGrow.com does not charge any fees for job applications. GSK GSK is a global company in the HR industry, with a presence in Bengaluru, Karnataka, India . This onsite role is part of the People Services team, where apprentices support daily HR operations. The team processes employee data, manages HR documentation, and handles employee policy queries. These responsibilities involve case management and data handling in real-world HR scenarios. This role provides freshers with hands-on experience in Workday , ServiceNow , HRIS , and case management platforms —key tools used in HR operations. Company Details Industry HR Location Bengaluru, Karnataka, India Connect With Us Careers Apply Now Website 🔗 gsk.phenompro.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Apprentice at GSK? Eligibility Tap to expand + Answer Any graduate from the 2024, 2025, or 2026 batches can apply. ? What technical skills are most important for this role? Skills Tap to expand + Answer Workday, ServiceNow, HRIS, and case management skills are critical. ? What is the expected salary for this position? Salary Tap to expand + Answer The salary ranges from ₹20,000 to ₹35,000 per month. ? What should I expect after applying for Apprentice at GSK? Hiring Process Tap to expand + Answer Expect an application review followed by a screening process. ? How should I prepare for the Apprentice interview at GSK? Preparation Tap to expand + Answer Research GSK, review HR tools, and practice common interview questions. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer This role is onsite in Bengaluru. ? What is the career growth after joining GSK as Apprentice? Growth Tap to expand + Answer Exposure to HR operations and tools can lead to future roles in HR. ? What should I highlight in my resume for this role? Resume Tap to expand + Answer Focus on HR-related skills, customer service experience, and relevant projects. ? Is there a last date to apply for this role? Application Tap to expand + Answer Check the application portal for specific deadlines. ? Is there a probation period at GSK? Probation Tap to expand + Answer Probation details are not specified in the job description. ? What is the work culture like at GSK? Culture Tap to expand + Answer The role is onsite, promoting collaboration within the HR team. ? Can freshers apply for this role at GSK? Fresher Tap to expand + Answer Yes, this role is specifically for freshers. 🔗 Explore More on NexisGrow More jobs in Bengaluru Browse all Non-Tech jobs Latest Fresher jobs More jobs at GSK Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com