📋 Job Details at a Glance 📍 Location Bangalore, India 🏢 Company Genpact 👥 Experience 1-3 years 🎓 Qualification Bachelor's in Business Administration, Industrial Engineering, Logistics, Supply Chain Management or Masters in Operations Management 📅 Eligible Batch 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Operations 🛠 Key Skills MRP Planning MPSP Planning APICS Certified Supply Chain Professional Supply Chain Planning After Sales Planning Operations Management Specialist - SCM - Planning & After Sales at Genpact — Full Details & How to Apply Genpact is seeking a Specialist - SCM - Planning & After Sales in Bangalore, India , where you will work with AI-driven supply chain planning tools to support real-time after-sales operations. This role is part of Genpact ’s operations technology initiatives and offers direct exposure to AI-powered supply chain solutions in a hybrid work environment. This Specialist - SCM - Planning & After Sales role is essential for managing MRP and MPSP planning processes, ensuring accurate demand forecasting and timely delivery of after-sales services. The position involves hands-on work with supply chain planning systems and after-sales planning workflows, directly influencing operational efficiency and client service levels. The role requires practical application of operations management principles and supports end-to-end planning activities in a structured, process-driven environment. Genpact recruitment for this position emphasizes expertise in supply chain planning and operations. The company operates in the operations industry and offers a role that integrates APICS Certified Supply Chain Professional standards with real-world planning tasks. The position is based in Bangalore, India and supports hybrid work arrangements, aligning with current operational delivery models. 2024, 2025, 2026 graduates with a Bachelor's in Business Administration, Industrial Engineering, Logistics, Supply Chain Management or Masters in Operations Management are eligible. Candidates must have 1-3 years of experience . The salary for this role is Not Disclosed . You will gain hands-on experience in MRP Planning , MPSP Planning , Supply Chain Planning , and After Sales Planning . This role provides foundational exposure to AI-integrated operations and supports career progression into senior supply chain management roles. The experience builds a strong base in process optimization and client service delivery within technology-enabled operations. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Specialist - SCM - Planning & After Sales jobs | Genpact recruitment | apply online | Bangalore, India jobs Job Role & Responsibilities The Specialist - SCM - Planning & After Sales at Genpact is responsible for executing MRP Planning and MPSP Planning to align production schedules with demand forecasts, ensuring inventory accuracy and minimizing stockouts using APICS Certified Supply Chain Professional methodologies. Develop and implement MRP Planning strategies using SAP or Oracle planning tools to optimize inventory levels and reduce holding costs by 15% or more based on historical demand data. Utilize APICS Certified Supply Chain Professional frameworks to standardize supply chain planning processes, improving forecast accuracy by at least 10% across key product lines. Collaborate with logistics and sales teams to integrate supply chain planning with order fulfillment timelines, ensuring on-time delivery rates meet 98% service level targets. Analyze performance metrics such as inventory turnover ratio, order cycle time, and first-time fix rate to identify inefficiencies and recommend corrective actions in after-sales operations. Take ownership of after-sales planning initiatives, including service response time tracking and root cause analysis of customer-reported issues using Operations Management best practices. Document and communicate planning processes and outcomes using standardized templates in Microsoft Excel or Power BI to ensure transparency and stakeholder alignment. Engage with clients to resolve supply chain disruptions by applying Supply Chain Planning techniques to assess impact and propose real-time mitigation strategies. Validate after-sales planning outputs against customer satisfaction scores and service delivery KPIs to ensure consistent performance improvement across service tiers. This role demands direct ownership of planning outcomes, with measurable impact on inventory accuracy, service response time, and customer satisfaction metrics tracked through APICS and Operations Management frameworks. Required Skills & Technical Competencies The role requires a strong foundation in supply chain planning tools and methodologies, with specific technical competencies in MRP Planning , MPSP Planning , and APICS Certified Supply Chain Professional standards. Technical Skills MRP Planning — entry — used to manage inventory and production schedules in SAP or Oracle systems, ensuring alignment between demand forecasts and material availability. MPSP Planning — intermediate — applied to synchronize production planning with demand forecasts, enabling accurate lead time management and reducing overproduction by 12%. Supply Chain Planning — intermediate — used daily to streamline planning workflows, improve service delivery, and analyze KPIs such as order cycle time and fill rate. Operations Management — entry — applied to oversee supply chain functions, including process optimization, resource allocation, and performance benchmarking using industry-standard tools. APICS Certified Supply Chain Professional — entry — evaluated through practical application in planning tasks, such as creating demand forecasts and validating inventory plans using APICS-aligned templates. When showcasing these technical skills, emphasize hands-on experience with MRP Planning in SAP, MPSP Planning in Oracle, and real-world application of APICS methodologies in academic or internship projects. Eligibility Criteria This role is designed for recent graduates with a strong academic background in supply chain or operations, who have completed a Bachelor's in Business Administration, Industrial Engineering, Logistics, or Supply Chain Management . Must hold a Bachelor's degree in Business Administration, Industrial Engineering, Logistics, or Supply Chain Management. Eligible batches are 2024, 2025, and 2026 , allowing freshers to apply with academic and project-based experience. 1–3 years of relevant experience is preferred, though candidates with academic exposure to supply chain planning are encouraged to apply. Minimum academic performance of 60% or equivalent CGPA is required to ensure foundational knowledge in operations and logistics. Internships or academic projects related to MRP Planning , Supply Chain Planning , or After Sales Planning are advantageous and will be evaluated during screening. Must submit a detailed resume with clear documentation of academic projects, internships, and any exposure to supply chain planning tools or processes. Documentation & Portfolio Requirements Your resume must include a dedicated section on academic projects, internships, and any coursework related to MRP Planning , MPSP Planning , or Supply Chain Planning , with specific tools used (e.g., SAP, Excel, Power BI) and measurable outcomes. For this role, prioritize demonstrating hands-on experience with MRP Planning in SAP or Excel, and include a project where you applied APICS methodologies to improve inventory accuracy or service delivery performance. Salary for Specialist - SCM - Planning & After Sales at Genpact 💰 Compensation Not Disclosed The advertised compensation for the Specialist - SCM - Planning & After Sales role at Genpact is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Specialist - SCM - Planning & After Sales Upskilling with the right resources significantly enhances your chances of selection for this role, equipping you with essential skills and knowledge. Recommended Courses & Resources MS Office — Proficiency in MS Office is crucial for data analysis and reporting in supply chain management. Communication Skills — Effective communication is vital for collaboration and stakeholder engagement in SCM roles. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume — Ensure alignment with the job description. ❌ Neglecting to include specific examples — Provide clear instances of problem-solving in previous roles. ❌ Overlooking academic performance — Mention your CGPA if it meets expectations. ❌ Submitting a generic cover letter — Personalize your application for the specific role and company. ❌ Not preparing for interview questions — Practice common scenarios related to supply chain challenges. ❌ Ignoring the application deadline — Always check for urgency in job postings. Before You Apply — Checklist ✅ Review the job description thoroughly to understand the requirements and responsibilities. ✅ Update your resume to reflect relevant skills and experiences tailored to the role. ✅ Prepare a cover letter that specifically addresses your interest in Genpact and the SCM position. ✅ Gather any necessary documents, such as transcripts or certificates, to support your application. ✅ Ensure your LinkedIn profile is up-to-date and aligns with your resume. ✅ Practice common interview questions related to supply chain management and operations. ✅ Set reminders for application deadlines to ensure timely submission. ✅ Follow up on your application status after submission to express continued interest. Resume Tailoring & ATS Keywords for Specialist - SCM - Planning & After Sales Optimizing your resume for ATS is essential for increasing visibility and ensuring your application is considered for this role. ATS Keywords to Include SCM Planning After Sales MRP Planning MPSP Planning APICS Certified Supply Chain Management Operations Management Logistics Process Intelligence AI Solutions Customer Satisfaction Resume Tips for This Role Highlight relevant coursework or projects in supply chain management to demonstrate practical knowledge. Emphasize any experience with AI or digital tools used in operations to align with Genpact 's focus. Include specific projects or internships that showcase your skills in MRP or MPSP planning . Optimize your resume for ATS by including keywords from the job description, particularly technical skills. Avoid including unrelated work experience or generic statements that do not pertain to the role. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Avoid including generic phrases or unrelated job experiences that do not highlight your qualifications for this specific role. How to Apply for Specialist - SCM - Planning & After Sales at Genpact Apply Now — Genpact Visit the application portal and create an account if you don't have one. Upload your resume, ensuring it is tailored to the job description. Fill out the application form accurately, providing all requested information. After submission, expect a confirmation email regarding your application status. Track your application through the portal to stay updated on its progress. Applications reviewed on rolling basis — early submission recommended. Apply Now — Genpact NexisGrow.com does not charge any fees for job applications. Genpact Genpact is an operations company based in Bangalore, India. This Specialist - SCM - Planning & After Sales role operates in a hybrid work mode and supports supply chain planning across global operations. The position is part of a team focused on efficient planning and after-sales processes. The team specializes in MRP and MPSP planning for the ANZ food category vertical. Responsibilities include supply chain planning , after-sales planning, and operations management to ensure smooth end-to-end processes. These activities support optimized supply chain operations and timely delivery of services. This role leverages APICS Certified Supply Chain Professional skills and practical experience in operations management . It aligns with Genpact ’s focus on process intelligence and supply chain efficiency, offering hands-on exposure to real-world planning tools. The role provides freshers with early exposure to core supply chain planning tools and responsibilities. Through MRP, MPSP, and operations management , candidates gain foundational experience in supply chain operations and after-sales planning. Company Details Industry Operations Location Bangalore, India Connect With Us Careers Apply Now Website 🔗 genpact.wd108.myworkdayjobs.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Specialist - SCM - Planning & After Sales at Genpact? Eligibility Tap to expand + Answer Candidates with a Bachelor's in Business Administration, Industrial Engineering, Logistics, or Supply Chain Management from the batches of 2024, 2025, and 2026. ? What technical skills are most important for this role? Skills Tap to expand + Answer Key skills include MRP Planning, MPSP Planning, Supply Chain Planning, and APICS certification. ? What is the expected salary for this position? Salary Tap to expand + Answer Salary details are not disclosed, but industry benchmarks suggest ₹4,00,000 to ₹6,00,000 per annum for similar roles. ? What should I expect after applying for Specialist - SCM - Planning & After Sales at Genpact? Hiring Process Tap to expand + Answer The process typically includes application review, screening, and an offer if selected. ? How should I prepare for Specialist - SCM - Planning & After Sales interview at Genpact? Preparation Tap to expand + Answer Prepare by reviewing supply chain concepts, practicing problem-solving scenarios, and understanding Genpact's operations. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer This position is hybrid, allowing for a mix of remote and onsite work. ? What is the career growth after joining Genpact as Specialist - SCM - Planning & After Sales? Growth Tap to expand + Answer Exposure to diverse projects and internal mobility opportunities will enhance career growth in supply chain management. ? What should I highlight in my resume for this role? Resume Tap to expand + Answer Emphasize relevant coursework, internships, and skills in supply chain management and operations. ? Is there a last date to apply for this role? Application Tap to expand + Answer Check the job posting for specific application deadlines. ? Is there a probation period at Genpact? Probation Tap to expand + Answer Probation details are not specified in the job description. ? What is the work culture like at Genpact? Culture Tap to expand + Answer The work culture is hybrid, focusing on collaboration and innovation in supply chain management. ? Can freshers apply for this role at Genpact? Fresher Tap to expand + Answer Yes, freshers with the required qualifications are encouraged to apply. 🔗 Explore More on NexisGrow More jobs in Bangalore Browse all Non-Tech jobs Latest Fresher jobs More jobs at Genpact Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. 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