Process Associate – Trust & Safety at Genpact 📍 Hyderabad, Telangana 🏷️ BPO ⏳ 0-2 years 💼 Full Time Quick Facts Company: Genpact Qualification: Any Graduate Eligible Batches: 2023, 2024, 2025, 2026 Salary: ₹1,80,000 – ₹4,50,000 per annum Skills: Good English Communication, Multitasking Ability, Computer-Savvy, Issue Resolution, Performance Management Overview Position: Process Associate – Trust & Safety Company: Genpact, a prominent provider in business process outsourcing Location: Hyderabad, Telangana Job Role & Responsibilities Monitor and address trust and safety concerns raised by customers Assist in resolving customer inquiries effectively and efficiently Ensure adherence to company policies and procedures Collaborate with team members to enhance performance metrics Provide actionable feedback to improve operational processes Required Skills Strong English communication skills, both verbal and written Ability to multitask and prioritize effectively Proficient in basic computer applications, including MS Office Effective problem-solving and issue resolution skills Familiarity with performance management concepts Eligibility Any Graduate Experience: 0-2 years Eligible Batches: 2023, 2024, 2025, 2026 Full-time availability required Salary & Benefits Salary range: 180,000 - 450,000 per annum Opportunity for performance-based bonuses Health and wellness benefits available Access to skill development programs How to Apply To apply for this position, please follow these steps: Visit the application URL Complete the online application form Submit your resume and cover letter Apply Here About the Company Genpact focuses on business process management and outsourcing Dedicated to delivering innovative operational solutions Emphasizes employee growth and professional development FAQs Q. What interview rounds can I expect and how should I prepare? A. Expect an initial HR screening followed by a technical interview. Prepare by reviewing common BPO scenarios and practicing your communication skills. Q. Is there a probation or training period? A. There is typically a probation period. Confirm details during the HR round or in the offer letter. Q. What are the shift timings and weekly offs? A. Shift timings may vary. Confirm specifics during the HR round or in the offer letter. Q. What are the KPIs or targets for this role? A. Performance metrics will be discussed during onboarding. Confirm details during the HR round or in the offer letter. Q. What is the career growth path for a Process Associate? A. Apply only via official link. If any detail is unclear, confirm in the HR round. 👉 Apply Here © Nexisgrow | Powered by Royal Digital Library