Sr. Data Analyst – Retention Analytics & Applied IVR at Gartner

Gartner · Gurgaon, India

Job Opportunity at Gartner – Sr. Data Analyst – Retention Analytics & Applied IVR Job Details 📍 Location: Gurgaon, India 💼 Role: Sr. Data Analyst – Retention Analytics & Applied IVR 🏢 Company: Gartner 🎓 Qualification: BS in Statistics / Data Science / Math / Engineering / CS / Ops Research 👥 Experience: 3-5 years 💰 Salary: 1,80,000 - 4,50,000 (per annum) 🧾 Job Type: Full Time Overview Join Gartner as a Senior Data Analyst in Gurgaon, India, specializing in retention analytics. This full-time role is designed for individuals who excel at transforming data into actionable insights that drive customer retention strategies. In this position, you will significantly influence customer retention efforts within a fast-paced operations environment. Candidates with 3-5 years of analytical experience and a passion for data storytelling will thrive in this role. Location: Gurgaon, India Experience: 3-5 years Job Type: Full Time Job Role & Responsibilities As a Senior Data Analyst, your responsibilities will include: Analyzing customer data to develop and refine retention strategies. Collaborating with marketing, sales, and operations teams to gather insights and share analytical findings. Creating clear narratives from data to support strategic business decisions. Monitoring key performance indicators (KPIs) to assess the effectiveness of retention initiatives. Providing actionable recommendations based on data analysis to enhance customer engagement. Required Skills The ideal candidate should have the following skills: Strong analytical skills to interpret and manipulate large datasets. Excellent teamwork abilities to collaborate effectively with various departments. Clear communication skills to present insights to stakeholders at all levels. Proficiency in business storytelling to convert data into strategic recommendations. Familiarity with statistical tools and methodologies relevant to data analysis. Eligibility To qualify for this position, candidates must meet the following criteria: Bachelor's degree in Statistics, Data Science, Mathematics, Engineering, or Operations Research. 3-5 years of relevant experience in data analysis or a related field. Open to graduates from the years 2023 to 2026. Strong analytical mindset and problem-solving abilities are essential. Salary & Benefits This position offers a competitive salary ranging from 180,000 to 450,000 per annum. Benefits may include opportunities for professional development, mentorship, and a collaborative team environment that supports career growth. How to Apply To apply for this position, please follow these steps: Visit the application link provided below. Complete the online application form with your details. Attach your resume and cover letter before submitting your application. Apply Here About the Company Gartner is a prominent research and advisory firm that assists organizations in making informed decisions. The company emphasizes innovation and collaboration, providing a supportive environment for professional growth. Focuses on delivering actionable insights to clients. Promotes a culture of teamwork and support. Committed to offering opportunities for professional development. 🚀 Apply only via the official link. 👉 Apply Now Naukri ki baat, NexisGrow ke saath.