Manager, HR Systems Ops (HRIS) at Gartner

Gartner · Gurgaon, Haryana, India

📋 Job Details at a Glance 📍 Location Gurgaon, Haryana, India 🏢 Company Gartner 👥 Experience 5-7 years 🎓 Qualification Any Graduate 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹20–₹32 LPA 🏢 Industry HR 🛠 Key Skills HR operations management Workday HCM process optimization team leadership project management Manager, HR Systems Ops (HRIS) at Gartner — Full Details & How to Apply Gartner is seeking a Manager, HR Systems Ops (HRIS) in Gurgaon, Haryana, India , where you will lead a Tier 2 AskHR operations team and optimize HR processes using Workday HCM . This role is crucial as the demand for HR operations leadership is growing, making it a key opportunity for aspiring HR professionals. The role of Manager, HR Systems Ops (HRIS) is increasingly vital in the HR landscape, especially as organizations lean more on technology for efficient HR management. As companies like Gartner expand their operations, the need for skilled professionals to manage HR systems effectively becomes paramount, ensuring that employee experiences are seamless and data-driven. Gartner is a leader in research and advisory services, with over 16,000 employees globally. Founded in 1979 , the company offers a robust platform for career growth, making it an attractive employer for those looking to advance in HR. The culture at Gartner emphasizes innovation and collaboration, providing a supportive environment for your professional development. This position is ideal for 2023, 2024, 2025, 2026 graduates with a background as an Any Graduate and 5-7 years experience in HR operations management. The salary range for this role is ₹20–₹32 LPA , making it a competitive option in the market for Gurgaon, Haryana, India jobs . In this role, you will gain hands-on experience with HR operations management , Workday HCM , process optimization , and project management . This unique exposure will set you apart from peers in the HR field and open doors to leadership positions within the industry, paving the way for a successful career trajectory. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Manager, HR Systems Ops at Gartner is to lead the Tier 2 AskHR operations team , ensuring efficient resolution of complex HR inquiries through the effective use of Workday HCM . Lead the Tier 2 AskHR operations team by managing complex HR inquiries, ensuring timely resolution using Workday HCM . Utilize Workday HCM to oversee system testing, maintaining data accuracy and compliance with HR policies. Collaborate with cross-functional teams, including IT and HR business partners, to streamline HR processes and enhance service delivery. Monitor service levels and case volumes to identify trends, implementing improvements to achieve a 95% resolution rate. Take ownership of capacity planning and workload distribution, optimizing team performance and service quality. Document HR processes and communicate updates effectively to stakeholders, ensuring transparency and alignment. Address employee concerns by providing solutions and support, enhancing overall employee satisfaction and engagement. This role fosters an ownership culture, allowing you to directly impact HR operations and employee experiences through effective leadership and strategic process improvements. Required Skills & Technical Competencies The skill profile for this role emphasizes advanced technical competencies in HR systems, particularly in Workday HCM , to ensure effective management of HR operations. Technical Skills Workday HCM — advanced — critical for managing HR operations and ensuring data integrity within the HR systems. HR operations management — advanced — essential for leading the HR systems team and optimizing processes in a tech-driven environment. Process optimization — advanced — applied daily to improve efficiency and effectiveness of HR operations through data analysis. Team leadership — advanced — necessary for coaching team members and managing performance outcomes effectively. Project management — advanced — evaluated through the successful execution of HR initiatives and process improvements. When showcasing these technical skills in your resume or interview, emphasize specific projects or experiences that demonstrate your proficiency and impact in each area. Eligibility Criteria This role is designed for graduates with relevant experience and a strong foundation in HR principles, eager to contribute to HR systems operations. Any graduate is eligible, valuing diverse educational backgrounds for innovative problem-solving. Batches from 2023 to 2026 are encouraged to apply, providing a unique opportunity for freshers. 5-7 years of experience is required, but freshers can apply if they have relevant internships or projects in HR systems. No specific academic performance criteria are mentioned, but a strong foundation in HR principles is beneficial. Internship experience with HRIS or related projects can provide a competitive advantage in the application process. Documentation & Portfolio Requirements Submit your resume in a clear format, including your educational background, relevant experience, and any projects related to HR systems. Pro tip: Highlight any specific achievements or metrics from your internships or projects that demonstrate your ability to manage HR systems effectively. Salary for Manager, HR Systems Ops (HRIS) at Gartner 💰 Compensation ₹20–₹32 LPA The advertised compensation for the Manager, HR Systems Ops (HRIS) role at Gartner is ₹20–₹32 LPA . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Manager, HR Systems Ops (HRIS) Upskilling with the right resources significantly enhances your chances of selection for this specific role. Recommended Courses & Resources MS Office — Proficiency in MS Office is essential for data management and reporting tasks in HR operations. Communication Skills — Strong communication skills are vital for effective team leadership and stakeholder engagement. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume to highlight HRIS experience — fix: customize your resume for this specific role. ❌ Overlooking the importance of specific tools like Workday HCM — fix: mention your familiarity with relevant software. ❌ Neglecting to quantify achievements — fix: include metrics that demonstrate your impact in previous roles. ❌ Using a one-size-fits-all cover letter — fix: personalize it to reflect your interest in Gartner and the HRIS role. ❌ Not preparing for behavioral interview questions — fix: practice responses that showcase your problem-solving skills. ❌ Ignoring the hybrid work model — fix: express your adaptability to both remote and in-office work environments. Before You Apply — Checklist ✅ Research Gartner 's company culture and values before applying. ✅ Tailor your resume to include relevant HRIS experience and skills. ✅ Prepare a cover letter that highlights your interest in HR operations and Gartner . ✅ Ensure your LinkedIn profile is updated and aligns with your resume. ✅ Gather references who can speak to your HR capabilities and work ethic. ✅ Review the job description thoroughly to understand all requirements. ✅ Practice common HR interview questions to prepare for the interview process. ✅ Follow up on your application status after submission to express continued interest. Resume Tailoring & ATS Keywords for Manager, HR Systems Ops (HRIS) Optimizing your resume for ATS is crucial for standing out in the application process for this role. ATS Keywords to Include HR operations management Workday HCM process optimization team leadership project management capacity planning workload prioritization employee lifecycle service quality data accuracy exception handling performance outcomes Resume Tips for This Role Highlight your experience with HR systems or relevant internships to demonstrate practical knowledge. Emphasize leadership roles or projects that showcase your ability to manage teams effectively. Include specific projects related to HRIS or process optimization to stand out. Optimize your resume for ATS by using keywords from the job description, particularly around HR operations. Avoid generic statements; focus on quantifiable achievements and relevant experiences. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Avoid including irrelevant work experience that does not relate to HRIS or HR operations. How to Apply for Manager, HR Systems Ops (HRIS) at Gartner Apply Now — Gartner Visit the application portal and create an account if you don't have one. Upload your resume in PDF format, ensuring it is tailored to the job description. Fill out the application form accurately, highlighting relevant experience and skills. After submission, expect a confirmation email and details on the next steps. Use the application portal to track your application status and follow up if necessary. Applications reviewed on a rolling basis — early submission recommended. Apply Now — Gartner NexisGrow.com does not charge any fees for job applications. Gartner Gartner , founded in 1979 , is headquartered in Stamford, Connecticut , and operates in over 100 countries . With a workforce exceeding 15,000 employees , the company provides insights to more than 15,000 organizations globally. This extensive reach enables Gartner to influence decision-making across various industries, including IT, marketing, and HR. The core offerings of Gartner include research and advisory services, particularly through platforms like Gartner Research and Gartner for HR . These services empower clients with data-driven insights, particularly in HR operations management and Workday HCM . By leveraging these platforms, organizations can optimize their HR strategies and enhance operational efficiency. Gartner has received numerous accolades for its inclusive culture, including high ratings on Glassdoor for employee satisfaction. The company actively promotes diversity and inclusion through various employee programs, fostering a supportive environment. This commitment to employee well-being has made Gartner a sought-after workplace for fresh graduates seeking a fulfilling career. Recently, Gartner has expanded its services in HR technology, reflecting its dedication to innovation. The company has invested in new technologies and partnerships, enhancing its offerings in the HR space. This strategic focus on growth positions Gartner as a leader in adapting to evolving market needs and client demands. For freshers in HR, Gartner offers unparalleled access to mentorship and professional development opportunities. The company’s robust training programs and resources equip new employees with the skills necessary for success in the HR domain. This supportive environment fosters career growth, making Gartner an ideal launchpad for aspiring HR professionals. Company Details Industry HR Location Gurgaon, Haryana, India Connect With Us Careers Apply Now Website 🔗 gartner.wd5.myworkdayjobs.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Manager, HR Systems Ops (HRIS) at Gartner? Eligibility Tap to expand + Answer Candidates with Any Graduate and 5-7 years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: HR operations management, Workday HCM, process optimization, team leadership, project management. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹20–₹32 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Gartner? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: HR operations management, Workday HCM, process optimization, team leadership, project management. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Manager, HR Systems Ops (HRIS) interview? Preparation Tap to expand + Answer (1) Core concepts of HR operations management, Workday HCM, process optimization, team leadership, project management, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Gartner research, (5) Clear communication. ? What is the work culture like at Gartner? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Gurgaon Browse all Non-Tech jobs Latest Fresher jobs More jobs at Gartner Work From Home jobs Ready to Apply? 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