📋 Job Details at a Glance 📍 Location Bengaluru, India 🏢 Company Fictiv 👥 Experience 1-2 Years 🎓 Qualification Bachelor’s in Mechanical Engineering 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Non-Tech 🛠 Key Skills CRM management quote processing cross-functional coordination Associate Sales Support Specialist - US Shift at Fictiv — Full Details & How to Apply Fictiv is seeking a detail-oriented Associate Sales Support Specialist to join their team in Bengaluru, India . This role is perfect for Mechanical Engineering graduates eager to make a mark in sales support within the non-tech industry . As the demand for efficient sales processes grows, this position offers a unique chance to enhance customer satisfaction and operational efficiency. The role of Associate Sales Support Specialist - US Shift is increasingly vital in today's fast-paced manufacturing sector. With the rise of on-demand manufacturing, companies like Fictiv are redefining how products are delivered, making sales support roles more critical than ever. Candidates stepping into this position will find themselves at the forefront of industry trends, contributing directly to the sales processes that drive business success. As organizations prioritize customer experience, the need for skilled professionals who can manage quote processing and CRM systems is paramount. Fictiv stands out as a leader in the on-demand manufacturing space, not only for its innovative solutions but also for its vibrant work culture that fosters collaboration and creativity. Employees are encouraged to think outside the box, making it an ideal environment for those looking to grow their careers. The company’s commitment to employee development and satisfaction is reflected in its internal promotion policy and opportunities for rapid career advancement, making it a desirable place to work for aspiring professionals. This role is ideal for both freshers and candidates with up to 2 years of experience . Eligible candidates should hold a B.Tech or MCA degree and belong to the 2023, 2024, 2025, or 2026 batches. Those with a strong foundation in mechanical engineering and a passion for sales support will find this position particularly rewarding. If you are eager to contribute to a leading company and develop your skills in a supportive environment, this opportunity is for you. In this role, you will gain invaluable skills in process coordination , client relationship management , and reporting and communication workflows . The hands-on experience you acquire will not only enhance your professional toolkit but also prepare you for future challenges in the sales support domain. As you navigate through daily tasks, you will develop a keen understanding of how effective sales support can drive business outcomes, making you an asset to any organization. NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting, ensuring that candidates have access to accurate and relevant information as they explore Associate Sales Support Specialist - US Shift jobs with Fictiv recruitment . If you’re ready to take the next step in your career, don’t miss the chance to apply online and join a company that values innovation and excellence. Job Role & Responsibilities The role of an Associate Sales Support Specialist at Fictiv is pivotal in ensuring the smooth operation of sales processes and enhancing customer satisfaction. This position involves a blend of administrative support and strategic collaboration, making it essential for the overall success of the sales team. Coordinate and manage the CRM system to ensure accurate data entry and reporting for sales activities, facilitating seamless tracking of customer interactions. Process quotes efficiently using industry-standard tools, ensuring all customer requirements are met promptly, thereby enhancing customer satisfaction. Collaborate with cross-functional teams , including sales, engineering, and operations, to streamline processes and enhance the overall customer experience. Analyze sales data and metrics to identify trends and provide actionable insights to the sales team, supporting data-driven decision-making. Take ownership of specific projects aimed at improving sales support processes and enhancing team performance, contributing to the team's success. Prepare and maintain documentation and reports for internal stakeholders, ensuring transparency and accountability in all sales activities. Proactively identify challenges in the sales process and propose innovative solutions to enhance efficiency, fostering a culture of continuous improvement. Support the sales team in various administrative tasks, ensuring they have the resources needed to achieve their targets effectively. This role embodies an ownership culture, where your contributions directly impact the efficiency of the sales team and the satisfaction of our customers at Fictiv . Required Skills & Technical Competencies The ideal candidate for the Associate Sales Support Specialist position at Fictiv should possess a robust skill profile that combines technical competencies with strong interpersonal skills. This blend is crucial for effectively supporting the sales team and enhancing customer interactions. Technical Skills CRM Management — essential for tracking customer interactions and sales processes, ensuring a seamless workflow. Quote Processing — crucial for timely and accurate responses to customer inquiries, impacting overall sales success. Data Analysis Tools — intermediate proficiency expected to derive insights from sales metrics and improve decision-making. Salesforce or HubSpot — familiarity with these tools will enhance your ability to manage customer relationships effectively. Documentation Skills — ability to prepare and maintain clear reports and documentation for internal stakeholders. Project Management — skills to manage specific projects aimed at improving sales support processes. Soft Skills & Professional Competencies Strong Communication Skills — vital for collaborating with various departments and ensuring alignment on sales strategies. Teamwork — ability to work effectively within cross-functional teams to achieve common goals. Problem-Solving — capacity to proactively identify challenges and propose innovative solutions. Time Management — essential for prioritizing tasks and managing multiple responsibilities efficiently. Good to Have (Bonus) Experience with Data Visualization Tools — knowledge of tools like Tableau or Power BI is a plus. Familiarity with ERP Systems — understanding of enterprise resource planning systems can enhance process efficiency. Basic Knowledge of Mechanical Engineering Principles — beneficial for understanding customer requirements better. To showcase these skills effectively in your resume or during an interview for the Associate Sales Support Specialist role, highlight specific experiences that demonstrate your capabilities in CRM management, data analysis, and teamwork. Eligibility Criteria This role is designed for candidates who are eager to start their careers in sales support and possess the necessary educational background and skills. Ideal candidates will be recent graduates or those with limited experience. Candidates must hold a Bachelor’s degree in Mechanical Engineering to align with the technical aspects of the role. Eligible batches include 2023, 2024, 2025, and 2026 graduates, targeting recent graduates and those with limited experience. The role is open to both freshers and candidates with 1-2 years of relevant experience in sales support or related fields. A minimum CGPA of 6.0 is preferred to ensure a solid academic foundation in engineering principles. Candidates with relevant internships or hands-on project experience in sales support will have an advantage in their application. Documentation & Portfolio Requirements Prepare a well-structured resume that highlights your educational background, relevant skills, and any internships or projects. If applicable, include links to your GitHub or portfolio showcasing your work and any certifications related to sales support or CRM management. Pro Tip: Tailor your application to emphasize your experience with CRM systems and your ability to analyze sales data, as these are critical for the Associate Sales Support Specialist role at Fictiv . Salary & Benefits 💰 Compensation Not Disclosed The compensation philosophy at Fictiv emphasizes providing a competitive salary along with a comprehensive benefits package to attract and retain top talent in the industry. Although the specific salary details for the Associate Sales Support Specialist - US Shift role are not disclosed , it is typical for positions in this sector to offer robust compensation packages that reflect the skills and experience of the candidate. What Your CTC Could Include Health Insurance — comprehensive coverage for employee and family worth ₹5 lakh annually Retirement Benefits — employer-matched contributions to a provident fund Paid Time Off — generous vacation days and sick leave policies Flexible Work Hours — options for remote work and flexible scheduling Training & Development — access to workshops, seminars, and online courses Additional Perks & Benefits Annual Learning Budget — up to ₹25,000 per year for certifications, courses, and conferences Meal Allowances — daily meal stipends to support employee well-being Transportation Support — reimbursement for commuting expenses Performance-Based Bonuses — additional compensation based on individual and company performance Employee Referral Program — bonuses for referring successful candidates Career Progression & Salary Growth At Fictiv , career progression is a priority, with structured promotion timelines and annual performance reviews to assess employee growth. Typical raise percentages in this industry range from 5% to 15% based on performance, ensuring that employees are rewarded for their contributions. The company also supports internal mobility options, allowing employees to explore various roles within the organization. NexisGrow.com tip: When negotiating your salary, consider discussing your unique skills and experiences that align with the Associate Sales Support Specialist role to justify your compensation expectations. Selection Process The hiring philosophy at Fictiv focuses on identifying candidates who not only possess the necessary skills but also fit well within the company culture. The selection process is designed to ensure a thorough evaluation of each applicant's qualifications and potential for success in the Associate Sales Support Specialist - US Shift role. 1 Round 1: Initial Screening — Review of applications focusing on relevant experience and educational background. 2 Round 2: Technical Interview — Assessment of CRM management skills and understanding of sales processes. 3 Round 3: Behavioral Interview — Evaluation of cultural fit and teamwork capabilities within the organization. 4 Final Stage: Offer Presentation — Presentation of the job offer and a background check to confirm candidate qualifications and experience. What Each Round Tests Round 1 focuses on your educational background and relevant experience in sales support. Round 2 assesses your technical skills, particularly in CRM management and sales processes. Round 3 evaluates your soft skills, including communication and problem-solving , to ensure a good cultural fit. Timeline & Expectations The entire selection process typically takes 3-4 weeks from application submission to final offer. Candidates can expect timely communication from Fictiv regarding their application status and next steps in the interview process. Interview Prep Tip: Familiarize yourself with common sales scenarios and be prepared to discuss how you would handle them, as Fictiv values practical problem-solving skills. How to Apply for Associate Sales Support Specialist - US Shift at Fictiv Apply Now — Fictiv Step 1: Click the Apply button or visit the official career link provided to start your application. Step 2: Fill in your profile/resume, highlighting relevant experience in sales support and any technical skills. Step 3: Expect a confirmation email outlining the next steps in the screening process, including potential interview timelines. Step 4: Prepare for interviews by reviewing common questions and aligning your experiences with the role. Step 5: Track your application status through the provided portal for updates. Resume & Profile Tips for This Role Highlight your experience with CRM systems and any relevant sales support roles. Emphasize your communication skills and ability to work in a team-oriented environment. Include any certifications or training related to sales processes or customer relationship management . Showcase your adaptability and experience in fast-paced environments . Note: Applications are reviewed on a rolling basis, so early submission is encouraged to increase your chances. Apply Now — Official Link NexisGrow.com does not charge any fees for job applications. Frequently Asked Questions Interview · Role · Salary · Growth ? What are the eligibility criteria for the Associate Sales Support Specialist role at Fictiv? Eligibility Tap to expand + Answer Candidates must have a Bachelor's degree in Mechanical Engineering, with eligibility for batches 2023-2026, and can be freshers or have 1-2 years of experience. ? What is the interview process for Associate Sales Support Specialist at Fictiv? Interview Tap to expand + Answer The interview process includes an initial screening, a technical interview focused on CRM skills, and a behavioral interview to assess cultural fit. ? What skills and tools will I need for this role? Skills Tap to expand + Answer Candidates should be proficient in CRM management, quote processing, and possess strong communication skills, with familiarity in tools like Salesforce. ? What is the salary and compensation for this role? Salary Tap to expand + Answer While salary details are not disclosed, Fictiv offers competitive compensation and opportunities for performance-based bonuses. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer The role is primarily onsite in Bengaluru, with potential for hybrid work arrangements depending on company policy. ? What is the career growth path after joining Fictiv as Associate Sales Support Specialist? Growth Tap to expand + Answer Employees can expect a structured growth path with opportunities for promotions and internal mobility within 6-12 months. ? How should I prepare for the Associate Sales Support Specialist interview at Fictiv? Preparation Tap to expand + Answer Candidates should review CRM management principles, prepare for behavioral questions, and be ready to discuss relevant projects. ? How do I apply and what documents are needed? Application Tap to expand + Answer To apply, visit the official career link and submit your resume, highlighting relevant experience and skills. ? Is there a probation period and what does it involve? Probation Tap to expand + Answer Yes, there is typically a probation period of 3-6 months, focusing on performance evaluation and integration into the team. ? What is the work culture like at Fictiv? Culture Tap to expand + Answer Fictiv promotes a collaborative and inclusive work culture, emphasizing continuous learning and team collaboration. Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com