📋 Job Details at a Glance 📍 Location Bengaluru, Karnataka, India 🏢 Company Fictiv 👥 Experience 1-3 years 🎓 Qualification B.Tech/B.E. 📅 Eligible Batch 2021, 2022, 2023, 2024, 2025 📄 Job Type Full Time 💰 Salary ₹5–8 LPA* 🏢 Industry Sales 🛠 Key Skills Salesforce Odoo Microsoft Office Google Workspace CRM Associate Sales Support Specialist at Fictiv — Full Details & How to Apply Fictiv is seeking an Associate Sales Support Specialist in Bengaluru, Karnataka, India , offering a competitive salary of ₹5–8 LPA* . This role is crucial for enhancing customer satisfaction and sales efficiency, making it an excellent opportunity for aspiring sales professionals. The demand for skilled sales support professionals is rising as companies focus on enhancing customer experience. This specific Associate Sales Support Specialist role at Fictiv is vital for the company's growth, as it directly supports the sales team in addressing customer inquiries promptly, which is essential for maintaining strong client relationships. Founded in 2013 , Fictiv has grown to over 200 employees and is recognized for its innovative manufacturing solutions. The company's focus on customer satisfaction makes it an attractive employer for those looking to build a career in sales support. With a culture that fosters growth and collaboration, Fictiv is a notable player in the competitive landscape of Bengaluru, Karnataka, India jobs . We encourage 2021, 2022, 2023, 2024, 2025 graduates with a B.Tech/B.E. qualification and 1-3 years experience to apply. This role not only offers a competitive salary of ₹5–8 LPA* but also provides a platform for freshers to gain hands-on experience in sales support. In this position, you will work with essential tools such as Salesforce , Odoo , Microsoft Office , and Google Workspace . Gaining proficiency in these skills will set you apart from your peers and open doors to future opportunities in sales management and other advanced roles within the industry. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The Associate Sales Support Specialist at Fictiv plays a crucial role in enhancing customer interactions and supporting the sales team through effective use of technology and communication. Assist the sales team by responding to customer inquiries using Salesforce , ensuring accurate and timely communication with clients. Process customer orders efficiently through Odoo , maintaining up-to-date CRM records to track all sales activities. Collaborate with logistics and product teams to ensure timely order fulfillment, directly impacting customer satisfaction. Monitor sales metrics and customer feedback using Salesforce to identify areas for improvement in service delivery. Take initiative in streamlining order processing workflows to enhance efficiency and reduce turnaround time through Odoo . Document customer interactions and sales processes using Microsoft Office to maintain clear communication and reporting. Resolve customer issues by providing effective solutions, maintaining a positive client relationship through strong communication skills. This role fosters an ownership culture, allowing you to directly impact customer satisfaction and sales efficiency at Fictiv . Required Skills & Technical Competencies The ideal candidate for the Associate Sales Support Specialist position should possess a robust skill set tailored to support sales operations effectively. Technical Skills Salesforce — entry — essential for managing customer relationships and tracking sales performance. Odoo — intermediate — practical application in processing orders and managing inventory crucial for daily operations. Microsoft Office — entry — used for creating reports and presentations necessary for effective communication within the team. Google Workspace — entry — familiarity with tools like Google Docs and Sheets for collaborative work and documentation. CRM — entry — vital for maintaining accurate records of customer interactions and sales activities. Soft Skills & Professional Competencies Strong communication skills — vital for interacting with customers and cross-functional teams effectively. Problem-solving ability — essential for resolving customer issues and providing effective solutions. Attention to detail — necessary for maintaining accurate CRM records and processing orders. Time management — crucial for prioritizing tasks and ensuring timely order fulfillment. Good to Have (Bonus Skills) Experience with data analysis tools — enhances the ability to interpret sales metrics and customer feedback. Knowledge of customer service best practices — improves client interactions and satisfaction. Familiarity with project management tools — aids in coordinating tasks across teams. When showcasing these skills in your resume or interview, emphasize specific examples of how you've applied them in previous roles or projects. Eligibility Criteria This role is designed for recent graduates and early-career professionals eager to develop their skills in sales support. Candidates must hold a B.Tech/B.E. degree, relevant for understanding technical aspects of sales support. Eligible batches include 2021 to 2025 , allowing recent graduates to apply and gain industry experience. A minimum of 1 year of experience in sales support or customer service is preferred, but freshers with relevant internships may also apply. Academic performance should ideally be above 60% to demonstrate commitment and capability. Internship experience in sales or customer service will be advantageous for candidates applying for this role. Documentation & Portfolio Requirements Submit your resume in PDF format, including your educational background, relevant experience, and any internships related to sales or customer service. Pro tip: Tailor your application to highlight specific experiences with Salesforce and Odoo to stand out in the selection process. Salary for Associate Sales Support Specialist at Fictiv 💰 Compensation ₹5–8 LPA* The advertised compensation for the Associate Sales Support Specialist role at Fictiv is ₹5–8 LPA* . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Selection Process at Fictiv The selection process for the Associate Sales Support Specialist role is designed to identify candidates who possess the necessary skills and cultural fit for Fictiv . 1 Online Aptitude Test — 60 minutes, assessing logical reasoning, numerical ability, and verbal skills. 2 Technical Interview — focuses on Salesforce, Odoo, and customer service scenarios. 3 Behavioral Interview — evaluates cultural fit and problem-solving abilities through situational questions. 4 HR Interview — discusses salary expectations and company policies, with an offer timeline of 1 week post-interview. Topic-wise Preparation Guide Round 1: Online Aptitude Test Logical Reasoning — essential for problem-solving in sales scenarios. — Khan Academy Numerical Ability — important for understanding sales metrics. — Khan Academy Verbal Ability — necessary for effective communication. — Khan Academy Data Interpretation — relevant for analyzing customer feedback. — Khan Academy Round 2: Technical Interview Salesforce Basics — understanding CRM functionalities. — Salesforce Odoo Navigation — familiarity with order processing features. — Odoo Customer Service Scenarios — handling common client issues. — GeeksForGeeks Sales Metrics Analysis — interpreting data for performance improvement. — GeeksForGeeks Communication Techniques — effective customer interaction strategies. — MindTools Round 3: Behavioral Interview STAR Method for Behavioral Questions — preparing for situational responses. — MindTools Conflict Resolution — discussing past experiences in managing client issues. — MindTools Technical Deep-Dive on Salesforce — demonstrating knowledge of CRM functionalities. — Salesforce Timeline & Expectations The entire selection process typically spans 2-3 weeks from application submission to the final offer. Prepare by familiarizing yourself with Fictiv 's products and practicing relevant scenarios to enhance your chances of success. Expected Interview Questions for Associate Sales Support Specialist at Fictiv These questions are based on the role's actual tech stack and responsibilities. Technical Questions How do you manage customer inquiries using Salesforce ? What are the key features of Odoo that you find most useful? Can you explain how you would process a customer order? What metrics would you track to assess sales performance? Describe a situation where you improved customer satisfaction. How do you prioritize tasks when handling multiple customer requests? Behavioral Questions Describe a time you resolved a conflict with a customer. How do you handle stress in a challenging environment? Give an example of a successful team project you contributed to. What motivates you to excel in a sales support role? Role-Specific Questions What do you think is the most important aspect of sales support? How would you ensure effective communication with cross-functional teams? What strategies would you use to improve order fulfillment processes? Structure your answers using the STAR method to clearly convey your experiences and problem-solving abilities. Resume Tailoring & ATS Keywords for Associate Sales Support Specialist Optimizing your resume for ATS is crucial for standing out in the application process. ATS Keywords to Include Sales Support Customer Service Salesforce Odoo CRM Microsoft Office Google Workspace Order Processing Communication Skills Problem Solving Team Collaboration Data Analysis Resume Tips for This Role Highlight your experience with Salesforce and Odoo , as these are critical for the role. Emphasize any internships or projects related to sales support or customer service. Include quantifiable achievements, such as improving customer satisfaction scores. Optimize your resume for ATS by using keywords from the job description. Avoid including irrelevant work experience that does not relate to sales support. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Do not include generic skills or experiences that do not directly relate to the sales support role. About Fictiv Founded in 2013 , Fictiv is headquartered in San Francisco, CA , and has established a significant presence in Bengaluru, Karnataka, India , employing over 200 professionals globally . The company’s innovative approach to manufacturing has allowed it to serve a diverse range of industries, showcasing its global footprint and commitment to excellence. Fictiv specializes in on-demand manufacturing solutions , offering rapid prototyping and production services through platforms like Fictiv's Digital Manufacturing Ecosystem . This unique service model enables clients to streamline their product development processes, ensuring high-quality outputs tailored to specific industry needs. The company fosters a positive work culture, reflected in its impressive Glassdoor rating of 4.5/5 . Employee satisfaction is prioritized through various programs, including mentorship opportunities and professional development initiatives, which encourage continuous learning and growth within the organization. Recently, Fictiv secured $15 million in funding to expand its operations and enhance its technological capabilities. This investment not only signifies strong market confidence but also positions the company for future growth and innovation in the manufacturing sector. Starting a career at Fictiv provides freshers with exposure to cutting-edge manufacturing technologies and a robust support system for professional growth. The company’s commitment to nurturing talent ensures that new employees can develop their skills in a thriving industry. Why Join Fictiv as Associate Sales Support Specialist? Joining Fictiv as an Associate Sales Support Specialist offers a unique opportunity to develop essential skills in a supportive environment, enhancing your career trajectory in the sales domain. Salesforce Proficiency — Gain hands-on experience with Salesforce , a leading CRM tool, crucial for managing customer relationships effectively. Odoo Expertise — Develop skills in Odoo , an ERP software that integrates various business functions, enhancing your versatility in the job market. Career Advancement — After 1-2 years, opportunities may arise for roles such as Sales Executive or Account Manager , providing a clear career path. Collaborative Culture — Fictiv promotes a work culture that encourages team members to share ideas and innovate together, fostering a sense of community. Flexible Work Model — The hybrid work model allows for flexibility, enabling a balanced lifestyle while working in a vibrant city like Bengaluru . According to NexisGrow.com, starting your career at Fictiv as an Associate Sales Support Specialist provides invaluable experience and a strong foundation for future roles in sales and customer relationship management. Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Associate Sales Support Specialist at Fictiv? Eligibility Tap to expand + Answer Candidates with B.Tech/B.E. and 1-3 years experience are eligible. Eligible batches: 2021, 2022, 2023, 2024, 2025. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Salesforce, Odoo, Microsoft Office, Google Workspace, CRM. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹5–8 LPA*. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Fictiv? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Salesforce, Odoo, Microsoft Office, Google Workspace, CRM. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Associate Sales Support Specialist interview? Preparation Tap to expand + Answer (1) Core concepts of Salesforce, Odoo, Microsoft Office, Google Workspace, CRM, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Fictiv research, (5) Clear communication. ? What is the work culture like at Fictiv? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Bengaluru Browse all Non-Tech jobs More jobs at Fictiv Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com