📋 Job Details at a Glance 📍 Location Bengaluru, Karnataka, India 🏢 Company Exotel 👥 Experience 2+ years 🎓 Qualification Bachelor's Degree in Business Administration, Commerce, Finance, Telecommunications, Engineering, or Related Field 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹7–12 LPA* 🏢 Industry Operations 🛠 Key Skills Vendor Management Procurement Telecom Operations Business Operations Data Analysis Senior Associate – Business Operations at Exotel — Full Details & How to Apply Exotel is seeking a Senior Associate – Business Operations in Bengaluru, Karnataka, India , where your expertise in telecom operations can directly influence business efficiency. With a salary range of ₹7–12 LPA , this role offers a strong financial incentive for freshers. The demand for skilled professionals in telecom operations is surging, making this role crucial for Exotel's growth in the competitive Indian market. As the telecom sector evolves, the need for efficient business operations becomes paramount, positioning the Senior Associate – Business Operations as a key player in driving operational success. Founded in 2011 , Exotel has grown to serve over 5000 businesses, making it a key player in the telecom industry. The company’s commitment to innovation and customer satisfaction sets it apart, providing a unique environment for professionals looking to excel in business operations . This position is ideal for 2023, 2024, 2025, 2026 graduates with a Bachelor's Degree in Business Administration, Commerce, Finance, Telecommunications, Engineering, or Related Field and 2+ years experience . The competitive salary of ₹7–12 LPA* further enhances its appeal, making it a lucrative opportunity for fresh talent. In this role, you will gain hands-on experience in vendor management , procurement , and data analysis , essential skills that will open doors to advanced positions in the telecom sector. The exposure to telecom operations will not only enhance your resume but also provide a solid foundation for career progression in business operations. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Senior Associate – Business Operations at Exotel is to enhance operational efficiency through effective vendor management and data-driven decision-making, ensuring superior service delivery. Manage vendor relationships by negotiating contracts using procurement tools to ensure compliance with service level agreements. Utilize data analysis techniques to assess operational performance and identify areas for improvement, directly impacting business outcomes. Collaborate with cross-functional teams, including IT and finance, to streamline business operations and enhance service delivery. Monitor key performance indicators ( KPIs ) to evaluate the effectiveness of operational strategies and drive continuous improvement. Take ownership of specific projects aimed at optimizing business processes and reducing operational costs through targeted initiatives. Document operational procedures and create reports for management review, ensuring transparency and accountability in all operations. Engage with clients to resolve operational issues, ensuring a high level of customer satisfaction and fostering long-term relationships. At Exotel , we foster an ownership culture where each associate's contributions directly impact our operational success and client satisfaction. Required Skills & Technical Competencies The Senior Associate – Business Operations role requires a robust skill profile focused on vendor management, data analysis, and telecom operations to drive operational success. Technical Skills Vendor Management — intermediate — essential for negotiating contracts and maintaining supplier relationships, ensuring compliance with service level agreements. Data Analysis — advanced — critical for interpreting operational data to drive decision-making and assess performance metrics effectively. Telecom Operations — intermediate — familiarity with telecom systems and processes is vital for effective service delivery in this role. Business Operations — intermediate — understanding of business workflows and operational efficiency is necessary for optimizing processes. When showcasing these technical skills in your resume or interview, emphasize specific tools and metrics you have utilized to demonstrate your impact in previous roles. Eligibility Criteria This role is designed for candidates with a strong academic background and relevant experience in business operations or telecom management. A Bachelor's Degree in Business Administration , Commerce , Finance , Telecommunications , Engineering , or a related field is required. Eligible batches include 2023 , 2024 , 2025 , and 2026 , allowing fresh graduates to apply. Candidates should have 2+ years of relevant experience in vendor management or telecom operations , though freshers are encouraged to apply. A minimum academic performance of 60% is preferred to ensure a strong academic background. Internships or projects related to telecom operations or business management will be advantageous for applicants. Documentation & Portfolio Requirements Submit your resume in PDF format, including your academic qualifications, relevant experience, and any projects related to business operations or telecom management . Pro tip: Highlight any specific tools or technologies you have used in your previous roles to demonstrate your hands-on experience in business operations . Salary for Senior Associate – Business Operations at Exotel 💰 Compensation ₹7–12 LPA* The advertised compensation for the Senior Associate – Business Operations role at Exotel is ₹7–12 LPA* . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Senior Associate – Business Operations Upskilling with the right resources significantly enhances your chances of selection for this specific role by aligning your skills with job requirements. Recommended Courses & Resources MS Office — Proficiency in MS Office is essential for data analysis and reporting tasks. Communication Skills — Strong communication is crucial for effective vendor management and team collaboration. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume — Highlight relevant skills and experiences specific to business operations. ❌ Neglecting to research Exotel — Understand the company's products and services to avoid uninformed responses. ❌ Overlooking quantifying achievements — Use metrics to showcase your impact in previous roles. ❌ Submitting a generic cover letter — Address the specific role and company in your application. ❌ Ignoring the application deadline — Set reminders to ensure timely submission of your application. ❌ Not preparing for common interview questions — Practice questions related to data analysis and vendor management. Before You Apply — Checklist ✅ Review the job description thoroughly to understand the requirements and responsibilities. ✅ Update your resume to reflect relevant skills and experiences tailored to the role. ✅ Prepare a cover letter that specifically addresses your interest in Exotel and the Senior Associate position. ✅ Gather any necessary documents, such as transcripts or certificates, to support your application. ✅ Ensure your LinkedIn profile is up-to-date and aligns with your resume. ✅ Practice common interview questions related to business operations and telecom. ✅ Set reminders for application deadlines to ensure timely submission. ✅ Follow up on your application status after submission to express continued interest. Resume Tailoring & ATS Keywords for Senior Associate – Business Operations Optimizing your resume for ATS is crucial for ensuring it gets noticed for this role. ATS Keywords to Include Senior Associate Business Operations Vendor Management Procurement Telecom Operations Data Analysis Bengaluru Full Time Bachelor's Degree Experience Exotel Operations Resume Tips for This Role Highlight relevant coursework or projects related to business operations or telecom. Emphasize any experience in vendor management or procurement. Include specific projects or internships that showcase your analytical skills. Optimize your resume by incorporating keywords from the job description. Avoid including unrelated work experience or generic statements. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Avoid including unrelated work experience that does not add value to your application for this role. How to Apply for Senior Associate – Business Operations at Exotel Apply Now — Exotel Visit the application portal and create an account if you don't have one. Upload your resume in PDF format, ensuring it is tailored to the job description. Fill out the application form with accurate personal and educational details. After submission, expect a confirmation email regarding your application status. Use the application tracking feature on the portal to monitor your application progress. Applications reviewed on a rolling basis — early submission recommended. Apply Now — Exotel NexisGrow.com does not charge any fees for job applications. Exotel Exotel was founded in 2011 and has rapidly expanded to employ over 400 professionals across various locations, with its headquarters situated in Bengaluru, Karnataka . The company has established a significant presence in the telecom sector, serving clients in multiple countries and enhancing customer communication solutions globally. Specializing in cloud telephony services , Exotel offers platforms such as Exotel Voice and Exotel SMS , enabling businesses to streamline their customer interactions effectively. These innovative solutions empower companies to manage their communications seamlessly, enhancing operational efficiency and customer satisfaction. Exotel has received recognition for its positive work culture, reflected in its strong Glassdoor rating. The company actively promotes employee engagement through various programs and initiatives, fostering a collaborative environment that values innovation and professional growth. Recently, Exotel raised $35 million in funding to further expand its product offerings and enhance its technology stack. This investment underscores the company's commitment to innovation and its strategic focus on developing cutting-edge solutions in the telecom industry. For freshers looking to build a career in operations, Exotel offers a robust foundation in business operations within the telecom sector. The company's emphasis on skill development and career advancement provides an ideal launchpad for individuals aspiring to grow in this field. Company Details Industry Operations Location Bengaluru, Karnataka, India Connect With Us Careers Apply Now Website 🔗 exotel.hire.trakstar.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Senior Associate – Business Operations at Exotel? Eligibility Tap to expand + Answer Candidates with Bachelor's Degree in Business Administration, Commerce, Finance, Telecommunications, Engineering, or Related Field and 2+ years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Vendor Management, Procurement, Telecom Operations, Business Operations, Data Analysis. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹7–12 LPA*. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Exotel? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Vendor Management, Procurement, Telecom Operations, Business Operations, Data Analysis. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Senior Associate – Business Operations interview? Preparation Tap to expand + Answer (1) Core concepts of Vendor Management, Procurement, Telecom Operations, Business Operations, Data Analysis, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Exotel research, (5) Clear communication. ? What is the work culture like at Exotel? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Bengaluru Browse all Non-Tech jobs Latest Fresher jobs More jobs at Exotel Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. 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