📋 Job Details at a Glance 📍 Location Bengaluru, India 🏢 Company Evernorth Health Services 👥 Experience 0-2 years 🎓 Qualification Relevant technical qualification and demonstrated shipping experience 📅 Eligible Batch 2022, 2023, 2024, 2025 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Healthcare 🛠 Key Skills Claims Processing Document Management Electronic Claims Transfer File Classification Service Level Agreement (SLA) Compliance Time Management Administrative Services Associate Representative at Evernorth Health Services — Full Details & How to Apply Evernorth Health Services is seeking an Administrative Services Associate Representative in Bengaluru, India , where you will manage claims processing as part of a core healthcare administrative function. This role offers direct exposure to electronic claims transfer and document management within a structured healthcare workflow, making it a key entry point for freshers in administrative healthcare roles. There are Administrative Services Associate Representative jobs available through Evernorth Health Services recruitment in Bengaluru. This role is crucial for ensuring the timely and accurate processing of incoming and outgoing documents, directly impacting claims payment efficiency. Responsibilities include file classification , claims processing , and maintaining Service Level Agreement (SLA) compliance , all of which require precise time management and attention to detail. The use of electronic claims transfer systems ensures that administrative workflows are digitized and standardized, supporting consistent service delivery in healthcare operations. The job posting confirms that Evernorth Health Services operates in the healthcare industry, focusing on administrative solutions for health management. This role is part of a team that manages SLA compliance and document handling, with an emphasis on operational accuracy. The company's recruitment process highlights a focus on technical qualifications and practical experience in document and claims handling. 2022, 2023, 2024, 2025 graduates who hold a relevant technical qualification and demonstrated shipping experience and have 0-2 years experience are eligible. The position offers a salary of Not Disclosed , with no stated range or band. You will gain hands-on experience with Claims Processing , Document Management , Electronic Claims Transfer , File Classification , and Service Level Agreement (SLA) Compliance . This role builds foundational skills in healthcare administration and operational efficiency, offering a clear path for progression into higher-level administrative or operations roles within healthcare organizations. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. This is a verified Bengaluru, India jobs opportunity under Evernorth Health Services recruitment . Job Role & Responsibilities The Administrative Services Associate Representative at Evernorth Health Services ensures accurate and timely processing of claims through structured workflows, using electronic claims transfer systems and document management tools to maintain compliance with Service Level Agreement (SLA) and Turn Around Time (TAT) metrics. Organizes incoming and outgoing claims documents using electronic claims transfer systems to ensure seamless flow between members and providers. Classifies medical claims files via document management tools, applying standardized file categories to meet SLA compliance requirements. Collaborates with claims processing teams to cross-reference emails from members and providers to validate claim accuracy and source data. Monitors real-time claims processing metrics , including Turn Around Time (TAT) , to verify adherence to stipulated operational benchmarks. Manages the end-to-end claims flow between members and providers, ensuring all claims are processed within defined SLA timelines. Documents claims status updates in a centralized system, maintaining audit-ready records for compliance and reporting purposes. Resolves discrepancies in claims processing by acting as a direct point of contact for members and providers, validating data through time management and attention to detail . This role demands direct ownership of claims processing workflows, where every action impacts SLA compliance , accuracy , and member satisfaction metrics — ensuring no claim is processed beyond the defined Turn Around Time (TAT) or service level thresholds. Required Skills & Technical Competencies The role requires a foundational set of technical competencies in claims processing , document management , and electronic claims transfer to ensure operational accuracy and compliance with SLA and TAT standards. Technical Skills Claims Processing — entry — used daily to validate and process both electronic and paper claims for accuracy and completeness in Evernorth Health Services systems. Document Management — entry — applied to classify, store, and retrieve files using document management tools to meet SLA and compliance requirements. Electronic Claims Transfer — entry — utilized to transfer claims between member portals and provider systems via secure electronic claims transfer platforms. Time Management — entry — applied to manage multiple claims simultaneously, ensuring all tasks are completed within defined Turn Around Time (TAT) limits. Attention to Detail — entry — evaluated through claim accuracy and documentation, ensuring no error occurs in claims processing or file classification . When preparing your resume or interview response, emphasize hands-on experience with claims processing , document management tools , and electronic claims transfer systems — highlight specific tasks like file classification or TAT monitoring to demonstrate technical readiness. Eligibility Criteria This role is designed for fresh graduates with 0–2 years of experience, particularly those holding a relevant technical qualification in healthcare administration or a related field. Must hold a relevant technical qualification in healthcare administration or a related discipline. Eligible batches are 2022 , 2023 , 2024 , and 2025 only. Applicants must have 0–2 years of relevant experience, with entry-level exposure to claims or document handling preferred. Academic performance is not specified, but a strong foundation in healthcare or administrative subjects is required. Projects or internships in claims processing or document management are strongly recommended. Must submit a portfolio demonstrating practical experience in claims handling or file classification tasks. Documentation & Portfolio Requirements Your resume must include a clear section on claims processing or document management tasks, listing specific tools used (e.g., electronic claims transfer platforms), SLA compliance, and TAT tracking. For this role, prioritize showcasing your experience with claims processing workflows, file classification using document management tools , and your ability to meet Turn Around Time (TAT) benchmarks — these are the only measurable competencies evaluated in the selection process. Salary for Administrative Services Associate Representative at Evernorth Health Services 💰 Compensation Not Disclosed The advertised compensation for the Administrative Services Associate Representative role at Evernorth Health Services is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Administrative Services Associate Representative Upskilling with the right resources significantly enhances your chances of selection for this specific role by aligning your skills with the job requirements. Recommended Courses & Resources MS Office — Proficiency in MS Office is essential for document management and reporting tasks. Communication Skills — Effective communication is crucial for collaboration and service level agreement compliance. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Neglecting to tailor your resume — Customize your resume to reflect the specific skills and responsibilities outlined in the job description. ❌ Overlooking attention to detail — Ensure your application materials are free from errors and inconsistencies. ❌ Failing to highlight relevant internships — Showcase any internships or projects related to claims processing . ❌ Submitting a generic cover letter — Personalize your cover letter to address the specific role and company. ❌ Ignoring application instructions — Follow all instructions regarding format and required documents to avoid disqualification. ❌ Underestimating the importance of follow-up — Express continued interest by following up on your application status after a couple of weeks. Before You Apply — Checklist ✅ Review the job description thoroughly to understand the responsibilities and required skills. ✅ Update your resume to reflect relevant experience and skills tailored to the role. ✅ Prepare a personalized cover letter that addresses your interest in Evernorth Health Services and the specific position. ✅ Gather any necessary documents, such as transcripts or certificates, to support your application. ✅ Complete the online application form accurately, ensuring all fields are filled out correctly. ✅ Double-check your resume and cover letter for any errors or inconsistencies before submission. ✅ Submit your application through the provided link and ensure you receive a confirmation email. ✅ Set a reminder to follow up on your application status after a couple of weeks. Resume Tailoring & ATS Keywords for Administrative Services Associate Representative Optimizing your resume for ATS is crucial for ensuring it passes initial screenings and reaches hiring managers. ATS Keywords to Include Claims Processing Document Management Electronic Claims Transfer File Classification Service Level Agreement Time Management Turn Around Times Attention to Detail Data Management Healthcare Administration Organizational Skills Communication Resume Tips for This Role Highlight any relevant internships or projects related to claims processing or document management to demonstrate practical experience. Emphasize skills in time management and attention to detail, as these are critical for success in this role. Include specific coursework or certifications related to healthcare administration to showcase your qualifications. Optimize your resume for ATS by using keywords from the job description, ensuring it aligns with the role's requirements. Avoid including unrelated work experience or skills that do not pertain to the healthcare or administrative fields. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Avoid including generic skills or experiences that do not directly relate to the Administrative Services Associate Representative role. How to Apply for Administrative Services Associate Representative at Evernorth Health Services Apply Now — Evernorth Health Services Visit the application portal and create an account if you don't have one. Upload your resume, ensuring it is tailored to the job description. Fill out the application form accurately, providing all required information. After submission, expect a confirmation email regarding your application status. Track your application through the portal for updates on your application status. Applications reviewed on rolling basis — early submission recommended. Apply Now — Evernorth Health Services NexisGrow.com does not charge any fees for job applications. Evernorth Health Services Evernorth Health Services is a healthcare subsidiary of Cigna, operating in Bengaluru, India. This Administrative Services Associate Representative role is onsite, supporting healthcare providers and members through back-office operations in a dynamic, team-based environment. The team manages the full lifecycle of claims—receiving, sorting, processing, and vetting both electronic and paper claims. They ensure accurate assignment, SLA compliance, and timely delivery through effective file classification , document management , and electronic transfer processes. This role supports Evernorth’s core focus on claims processing and health management services, ensuring smooth operations between members and providers while maintaining accuracy and service standards. It offers freshers hands-on experience in healthcare administration, with exposure to real-world practices in claims processing , time management , and compliance—all critical tools in healthcare back-office operations. Company Details Industry Healthcare Location Bengaluru, India Connect With Us Careers Apply Now Website 🔗 cigna.wd5.myworkdayjobs.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Administrative Services Associate Representative at Evernorth Health Services? Eligibility Tap to expand + Answer Candidates with relevant technical qualifications from batches 2022-2025 and 0-2 years of experience. ? What technical skills are most important for this role? Skills Tap to expand + Answer Claims Processing, Document Management, Electronic Claims Transfer, Time Management, and Attention to Detail. ? What is the expected salary for this position? Salary Tap to expand + Answer Salary is not disclosed, but industry benchmarks for similar roles in Bengaluru range from ₹3,00,000 to ₹5,00,000 per annum. ? What should I expect after applying for Administrative Services Associate Representative at Evernorth Health Services? Hiring Process Tap to expand + Answer The process typically includes application review, screening, and potential offer discussions. ? How should I prepare for Administrative Services Associate Representative interview at Evernorth Health Services? Preparation Tap to expand + Answer Research the company, review the job description, practice common interview questions, prepare questions for the interviewer, and ensure you can discuss your relevant experience. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer This role is onsite in Bengaluru. ? What is the career growth after joining Evernorth Health Services as Administrative Services Associate Representative? Growth Tap to expand + Answer Exposure to various aspects of healthcare administration and potential for internal mobility based on performance. ? What should I highlight in my resume for this role? Resume Tap to expand + Answer Relevant internships, skills in claims processing, and attention to detail. ? Is there a last date to apply for this role? Application Tap to expand + Answer Application urgency context is not specified, but applying early is advisable. ? Is there a probation period at Evernorth Health Services? Probation Tap to expand + Answer Probation details are not specified in the job description. ? What is the work culture like at Evernorth Health Services? Culture Tap to expand + Answer The role is onsite, emphasizing teamwork and direct engagement with healthcare providers. ? Can freshers apply for this role at Evernorth Health Services? Fresher Tap to expand + Answer Yes, freshers with relevant qualifications are encouraged to apply. 🔗 Explore More on NexisGrow More jobs in Bengaluru Browse all Non-Tech jobs More jobs at Evernorth Health Services Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com