Customer Support Associate / Chat Support Executive

Job Opportunity at Swiggy – Customer Support Associate 🎧 Job Opportunity at Swiggy – Customer Support Associate (Bangalore) About Swiggy Swiggy is India's leading on-demand delivery platform, connecting consumers to thousands of restaurants and stores. They are dedicated to delivering convenience to millions of customers daily, ensuring a seamless ordering and delivery experience. About the Job Swiggy is hiring for the position of Customer Support Associate in Bangalore. This is a critical role in ensuring customer satisfaction. You will be responsible for resolving customer queries regarding orders, deliveries, and payments via chat, email, or voice support. Job Details 📍 Location: Bangalore 💼 Role: Customer Support Associate 🏢 Industry: Food Tech / E-commerce Key Responsibilities Handle customer queries and complaints efficiently through chat, email, or calls. Coordinate with delivery partners and restaurant partners to resolve real-time issues. Provide quick resolutions to ensure a high customer satisfaction score (CSAT). Maintain accurate records of customer interactions. Adhere to quality standards and operational guidelines. Qualifications & Requirements Qualification: Any Graduate or 12th Pass (with relevant experience). Experience: 0-3 years in customer support or BPO. Excellent written and verbal communication skills in English and Hindi. Ability to handle high-pressure situations calmly. Willingness to work in rotational shifts. How to Apply Interested candidates can apply through the official Swiggy careers page: 👉 Apply Now 🚀 Deliver happiness to millions. Join Swiggy ! 👉 Apply Now