Customer Success Manager

Bluecore · Remote, India

Job Opportunity at Bluecore – Customer Success Manager 🤝 Job Opportunity at Bluecore – Customer Success Manager (Remote) About Bluecore Bluecore is a retail marketing technology company that empowers the world's top retail brands to deliver highly personalized interactions at scale. Their AI-driven platform connects data to revenue, helping brands create automated, personalized campaigns across email, site, and other channels. About the Job Bluecore is hiring a Customer Success Manager (CSM) for a Remote position in India . In this strategic role, you will act as a trusted advisor to retail and e-commerce clients. You will own the client relationship, crafting and executing omnichannel marketing strategies to drive adoption, retention, and ROI using the Bluecore platform. Job Details 📍 Location: Remote – India 💼 Role: Customer Success Manager 🏢 Industry: MarTech / SaaS / Retail Tech Key Responsibilities Own and manage relationships with enterprise retail and e-commerce clients. Develop and implement omnichannel marketing strategies to help clients achieve business goals. Track performance metrics and demonstrate ROI to client stakeholders. Coordinate with Technical Account Managers (TAMs) and Data Analysts to deliver solutions. Drive client retention, renewal, and identify opportunities for growth. Qualifications & Requirements Experience: Proven experience in Customer Success or Account Management, preferably in SaaS or MarTech. Domain Knowledge: Understanding of the digital marketing, email marketing, or e-commerce landscape. Skills: Strong strategic thinking, communication, and presentation skills. Ability to analyze data and translate it into actionable business insights. Experience working with cross-functional teams (Technical, Data, Sales). How to Apply Interested candidates can apply by visiting the careers page and selecting "Customer Success Manager – Remote, India": 👉 Apply Now 🚀 Drive retail growth through personalized marketing. Join Bluecore ! 👉 Apply Now