Customer Service Associate

Fusion CX · Bannerghatta Road, Bangalore, Karnataka

Job Opportunity at Fusion CX – Customer Service Associate 🎧 Job Opportunity at Fusion CX – Customer Service Associate (Bangalore) About Fusion CX Fusion CX is a global leader in business process outsourcing (BPO) and customer experience transformation. With a presence in multiple countries, they provide innovative customer support, technical support, and lead generation services to clients across various industries, ensuring exceptional customer satisfaction. About the Job Fusion CX is hiring for the position of Customer Service Associate at their Bannerghatta Road, Bangalore facility. This role is ideal for individuals with excellent communication skills who thrive in a fast-paced environment. You will be the primary point of contact for customers, resolving their queries and ensuring a positive service experience. Job Details 📍 Location: Bannerghatta Road, Bangalore 💼 Role: Customer Service Associate 🏢 Industry: BPO / Customer Service Key Responsibilities Handle inbound/outbound customer calls, emails, or chat queries professionally. Provide accurate information and solutions to customer issues in a timely manner. Maintain records of customer interactions and transactions. Follow communication procedures, guidelines, and policies. Go the extra mile to engage customers and ensure customer satisfaction. Qualifications & Requirements Qualification: 12th Pass or Any Graduate. Experience: Freshers and experienced candidates can apply. Excellent verbal and written communication skills in English (knowledge of Hindi or regional languages is a plus). Basic computer knowledge and typing skills. Willingness to work in rotational shifts (if required). How to Apply Interested candidates can apply for this position through the official Fusion CX careers page: 👉 Apply Now 🚀 Kickstart your career in the BPO industry with a global player. Join Fusion CX ! 👉 Apply Now