Customer Care Executive / Associate - Operations
Paytm · Noida, Uttar Pradesh
- Salary: ₹250000 – ₹450000 / per annum
- Experience: 0–3 Years
Job Opportunity at Paytm – Customer Care Executive 📞 Job Opportunity at Paytm – Customer Care Executive (Noida) About Paytm Paytm is India's leading digital payments and financial services company. From UPI payments to banking, lending, and commerce, Paytm is building a complete financial ecosystem for millions of Indians and merchants. About the Job Paytm is hiring for the role of Customer Care Executive in Noida. You will be responsible for handling customer queries related to Paytm services (Wallet, UPI, Bank, etc.), resolving complaints, and ensuring a seamless support experience for users. Job Details 📍 Location: Noida, Uttar Pradesh 💼 Role: Customer Care Executive 🏢 Industry: Fintech / Payments Key Responsibilities Handle inbound/outbound calls and customer queries via chat/email. Resolve issues related to transactions, KYC, wallet, and merchant payments. Provide accurate information about Paytm products and services. Document all inquiries and resolutions in the CRM system. Meet daily productivity and quality targets. Qualifications & Requirements Qualification: Any Graduate or Undergraduate (12th Pass). Experience: 0-3 years in BPO or customer service. Excellent verbal and written communication skills in Hindi and English. Good listening skills and patience to handle customer issues. Willingness to work in rotational shifts. How to Apply Interested candidates can apply through the official Paytm careers page: 👉 Apply Now 🚀 Join India's digital revolution. Join Paytm ! 👉 Apply Now