Job Opportunity at PrismHR – Client Relations Specialist 🤝 Job Opportunity at PrismHR – Client Relations Specialist About PrismHR PrismHR is the world's leading software for Professional Employer Organizations (PEOs) and Administrative Services Organizations (ASOs). Their technology powers the payroll, benefits, and HR operations for thousands of organizations, helping them deliver world-class HR services to small and medium-sized businesses. About the Job PrismHR is hiring a Client Relations Specialist for their team in Noida. This role focuses on building and maintaining long-term relationships with clients. You will serve as the primary advocate for clients, ensuring they receive maximum value from the PrismHR platform, managing their inquiries, and driving client satisfaction and retention. Job Details 📍 Location: Noida, Uttar Pradesh, India 💼 Role: Client Relations Specialist 🏢 Industry: HR Tech / SaaS Key Responsibilities Act as the primary point of contact for assigned clients, building strong, trust-based relationships. Proactively monitor client health and satisfaction, identifying areas for improvement. Collaborate with internal support, product, and engineering teams to resolve client escalations and issues. Conduct regular business reviews with clients to understand their evolving needs and goals. Identify opportunities for upselling or cross-selling new features and services. Qualifications & Requirements Qualification: Bachelor's degree in Business, Communications, or a related field. Experience: Proven experience in Account Management, Customer Success, or Client Relations (preferably in SaaS or HR Tech). Strong understanding of HR, Payroll, or Benefits administration processes is a plus. Excellent verbal and written communication skills. Strong problem-solving skills and ability to manage multiple priorities. How to Apply Interested candidates can apply for this position through the official PrismHR careers page: 👉 Apply Now 🚀 Drive client success in the dynamic HR Tech industry. Join PrismHR ! 👉 Apply Now