Job Opportunity at PrismHR – Client Relations Specialist 🤝 Job Opportunity at PrismHR – Client Relations Specialist About PrismHR PrismHR is a leading software provider for Professional Employer Organizations (PEOs) and Administrative Services Organizations (ASOs). Their innovative technology powers payroll, benefits, and HR operations for over 80,000 companies and 2.5 million employees. With a commitment to inclusivity and employee care, PrismHR fosters a creative and collaborative work environment globally. About the Job PrismHR is hiring a Client Relations Specialist for their Noida office. This role is vital for managing relationships with boutique to mid-size clients. You will serve as a liaison between clients and internal operations, ensuring seamless service delivery, high retention rates, and the successful adoption of PrismHR's products and services. Job Details 📍 Location: Noida, Uttar Pradesh, India (Sector-142) 💼 Role: Client Relations Specialist 🕒 Employment Type: Full Time, Mid Level 🌙 Shift: Must be comfortable working US/Night shifts Key Responsibilities Act as the primary liaison between clients and internal teams to ensure positive working relationships. Lead client retention efforts and proactively address challenges to minimize risk. Provide user set-up and training for web-based payroll and reporting software. Analyze data and reports to identify trends and answer client inquiries regarding procedures and policies. Collaborate with internal departments to ensure seamless service delivery and manage escalations. Drive adoption of new products and services while managing client expectations in a fast-paced environment. Qualifications & Requirements Qualification: 4-year college degree or equivalent work experience preferred (High School graduate required). Experience: 2-3 years in a professional office environment. Experience in account management, PEO, payroll, benefits, or HR is a bonus. Strong verbal and written communication skills with excellent emotional intelligence. Detail-oriented with superior time management and organizational skills. Proficiency in Microsoft Office and critical thinking abilities. How to Apply Interested candidates can apply for this position through the official PrismHR careers page: 👉 Apply Now 🚀 Build strong client partnerships with a leader in HR software. Join PrismHR ! 👉 Apply Now