📋 Job Details at a Glance 📍 Location Pune, Maharashtra, India 🏢 Company Citi 👥 Experience 2-4 years 🎓 Qualification Relevant technical qualification and demonstrated shipping experience 📅 Eligible Batch 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Banking & Finance 🛠 Key Skills Process Case Creation Financial Research Workflow Management Compliance Monitoring Risk Assessment Ops Support Specialist 4 at Citi — Full Details & How to Apply Citi is hiring for an Ops Support Specialist 4 role in Pune, Maharashtra, India , offering freshers a direct pathway into banking operations with hands-on experience in process case creation and compliance monitoring . This position is part of Citi 's financial services and accounting team, providing on-site work in a regulated financial environment. It is one of the available Ops Support Specialist 4 jobs in Pune, Maharashtra, India jobs through official Citi recruitment channels. The Ops Support Specialist 4 role supports Citi ’s operational infrastructure by managing process case creation , conducting financial research , and performing compliance monitoring . These responsibilities directly contribute to risk assessment and workflow management , ensuring that financial operations adhere to regulatory standards. The role requires active engagement with internal workflows and financial data, supporting operational consistency and audit readiness. Citi , a global financial institution, operates in over 160 countries and offers this role within its Financial Services and Accounting division. The position is based in Pune, Maharashtra, India, and is part of Citi ’s on-site operations. The job posting confirms that this role is accessible through Citi recruitment and is designed for individuals with a technical background and operational exposure. 2024, 2025, 2026 graduates who hold a relevant technical qualification and demonstrated shipping experience and have 2-4 years experience are eligible. The salary for this role is Not Disclosed . This opportunity is available for freshers entering the banking and finance sector with foundational technical and process skills. Applicants will gain hands-on experience in Process Case Creation , Financial Research , Workflow Management , Compliance Monitoring , and Risk Assessment . These skills are foundational for progression into compliance, operations, or financial control roles within banking. The role provides a clear career trajectory for those aiming to build expertise in financial operations and regulatory adherence. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The Ops Support Specialist 4 at Citi executes operational workflows using proprietary workflow management tools to ensure compliance with regulatory standards and supports financial risk assessment through structured case processing. This role directly manages end-to-end case execution, monitors compliance monitoring metrics, and applies financial research to validate operational decisions. Creates process case assignments in Citi ’s workflow management platform using standardized templates to ensure alignment with compliance monitoring protocols. Conducts financial research on market data and transaction records to support risk assessment and validate compliance with regulatory frameworks . Collaborates with compliance teams to audit case processes and verify adherence to internal policy documents and compliance monitoring guidelines. Analyzes operational KPIs such as case resolution time and error rates using workflow management dashboards to identify improvement opportunities. Owns the end-to-end lifecycle of specific case processes, ensuring timely closure and accurate documentation in process case creation systems. Documents findings from risk and compliance reviews and presents them to senior managers via structured reports using financial research data and compliance monitoring outputs. Solves operational bottlenecks by applying workflow management logic and risk assessment frameworks to improve client service delivery metrics. Validates case process outcomes against regulatory standards and compliance monitoring checklists to ensure audit readiness and operational integrity. This role demands direct ownership of process execution, where every action impacts service delivery efficiency , compliance adherence , and client satisfaction metrics in real-time operations. Required Skills & Technical Competencies The role requires intermediate proficiency in five core technical competencies, each directly tied to operational execution in Citi’s financial systems and compliance workflows. These skills are evaluated through practical application in case processing and risk validation tasks. Technical Skills Process Case Creation — intermediate — used to design and execute case workflows in Citi ’s workflow management platform , ensuring alignment with compliance monitoring standards. Financial Research — intermediate — applied to analyze transaction-level data and market trends to support compliance monitoring and risk assessment decisions. Workflow Management — intermediate — used daily to configure, monitor, and optimize operational case flows in Citi ’s proprietary workflow tools for efficiency. Compliance Monitoring — intermediate — implemented through tracking of internal policy adherence and regulatory compliance indicators in regulatory frameworks . Risk Assessment — intermediate — evaluated using structured case studies and scenario analysis to identify operational risks in financial processes. When preparing your resume or interview, emphasize hands-on experience with workflow management tools , financial research techniques , and compliance monitoring in real-world case scenarios. Eligibility Criteria This role is designed for candidates with a technical qualification in finance or business and demonstrated experience in operational processes, particularly in financial research or compliance monitoring environments. Must hold a relevant technical qualification in finance, business, or a related field with a minimum of 60% CGPA to ensure foundational knowledge. Eligible for 2024, 2025, and 2026 batches, allowing fresh graduates to apply directly after completing their academic programs. Requires 2–4 years of operational experience , with freshers encouraged to apply if they have completed a relevant internship in finance or operations. Minimum academic performance of 60% is preferred to demonstrate consistent technical aptitude in core subjects. Must have a documented internship or project experience in financial research or workflow management to validate practical exposure. Portfolio must include case studies or reports on process case creation or compliance monitoring activities to demonstrate applied skills. Documentation & Portfolio Requirements Your resume must include a clear section on process case creation or financial research projects, with specific metrics, tools used, and outcomes documented. Include at least one case study showing workflow design or risk analysis. For this role, prioritize showcasing a portfolio that includes a process case creation assignment with measurable outcomes and a financial research report that supports a compliance monitoring or risk assessment conclusion. Salary for Ops Support Specialist 4 at Citi 💰 Compensation Not Disclosed The advertised compensation for the Ops Support Specialist 4 role at Citi is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Ops Support Specialist 4 Upskilling with the right resources significantly enhances your chances of selection for the Ops Support Specialist role, equipping you with essential skills and knowledge. Recommended Courses & Resources MS Office — Proficiency in MS Office is crucial for effective documentation and workflow management . Communication Skills — Strong communication skills are vital for client interaction and team collaboration. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume — Highlight relevant skills for the Ops Support Specialist role. ❌ Neglecting teamwork examples — Include specific instances of teamwork or problem-solving. ❌ Overlooking compliance knowledge — Emphasize your understanding of compliance and risk assessment . ❌ Submitting a generic cover letter — Address Citi 's specific operational needs in your cover letter. ❌ Ignoring application deadlines — Set reminders to ensure timely submission of your application. ❌ Not preparing for interviews — Research Citi 's operations and values thoroughly. Before You Apply — Checklist ✅ Review the job description thoroughly to understand the role's requirements. ✅ Update your resume to reflect relevant skills and experiences specific to the job. ✅ Prepare a tailored cover letter that addresses Citi 's operational needs. ✅ Gather necessary documents, including transcripts and certifications. ✅ Ensure your LinkedIn profile is updated and aligns with your resume. ✅ Practice common interview questions related to operations support and compliance. ✅ Set reminders for application deadlines to ensure timely submission. ✅ Follow up on your application status through the provided channels. Resume Tailoring & ATS Keywords for Ops Support Specialist 4 Optimizing your resume for ATS is crucial for ensuring that your application is noticed for the Ops Support Specialist role. ATS Keywords to Include Ops Support Specialist Process Case Creation Financial Research Workflow Management Compliance Monitoring Risk Assessment Operations Support Team Collaboration Problem Solving Documentation Analytical Skills Client Interaction Resume Tips for This Role Highlight relevant technical qualifications and any coursework related to finance or operations. Emphasize teamwork and collaboration experiences, particularly in academic or internship settings. Include any projects or internships that demonstrate your ability to conduct financial research or manage workflows. Optimize your resume for ATS by using specific keywords from the job description. Avoid including unrelated work experiences that do not showcase your skills relevant to this role. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Do not include unrelated personal interests or experiences that do not align with the Ops Support Specialist role. How to Apply for Ops Support Specialist 4 at Citi Apply Now — Citi Visit the application portal and create an account. Upload your resume, ensuring it highlights relevant skills and experiences. Fill out the application form accurately, providing all requested information. After submission, expect a confirmation email regarding your application status. Track your application status through the portal for updates. Applications reviewed on rolling basis — early submission recommended. Apply Now — Citi NexisGrow.com does not charge any fees for job applications. Citi Citi is a global banking and finance company operating in Pune, Maharashtra, India. This Ops Support Specialist 4 role is onsite, offering freshers direct interaction with senior managers and operational teams within the banking & finance industry. The team focuses on process case creation , financial research , workflow management , compliance monitoring , and risk assessment . These activities ensure adherence to operational standards and support the integrity of financial services. This role supports Citi ’s operational infrastructure by maintaining compliance and managing risks, contributing to consistent service delivery across financial products. It provides freshers with early exposure to real-world financial operations, including compliance, research, and risk evaluation—key tools for building a strong foundation in banking and finance. Company Details Industry Banking & Finance Location Pune, Maharashtra, India Connect With Us Careers Apply Now Website 🔗 citi.wd5.myworkdayjobs.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Ops Support Specialist 4 at Citi? Eligibility Tap to expand + Answer Candidates with relevant technical qualifications and batches 2024, 2025, and 2026. ? What technical skills are most important for this role? Skills Tap to expand + Answer Key skills include Process Case Creation, Financial Research, and Compliance Monitoring. ? What is the expected salary for this position? Salary Tap to expand + Answer Salary is not disclosed, but industry benchmarks suggest ₹3,00,000 to ₹5,00,000 annually. ? What should I expect after applying for Ops Support Specialist 4 at Citi? Hiring Process Tap to expand + Answer The process typically includes application review, screening, and an interview. ? How should I prepare for the Ops Support Specialist interview at Citi? Preparation Tap to expand + Answer Focus on understanding Citi's operations, compliance standards, and relevant technical skills. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer This role is onsite in Pune, India. ? What is the career growth after joining Citi as Ops Support Specialist? Growth Tap to expand + Answer Exposure to various operational functions can lead to internal mobility and career advancement. ? What should I highlight in my resume for this role? Resume Tap to expand + Answer Emphasize relevant qualifications, teamwork experiences, and any financial research projects. ? Is there a last date to apply for this role? Application Tap to expand + Answer Check the application portal for specific deadlines. ? Is there a probation period at Citi? Probation Tap to expand + Answer Probation details are not specified in the job description. ? What is the work culture like at Citi? Culture Tap to expand + Answer The role is onsite, promoting direct collaboration with teams and senior management. ? Can freshers apply for this role at Citi? Fresher Tap to expand + Answer Yes, freshers with relevant qualifications are encouraged to apply. 🔗 Explore More on NexisGrow More jobs in Pune Browse all Non-Tech jobs Latest Fresher jobs More jobs at Citi Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com