📋 Job Details at a Glance 📍 Location Pune, Maharashtra, India 🏢 Company Citi 👥 Experience Fresher 🎓 Qualification Fresher / Entry level 📅 Eligible Batch 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Banking & Finance 🛠 Key Skills Client Report Documentation Account Opening Process Record Storage and Retrieval Regulatory Compliance Business Process Liaison Project Status Reporting Operations Support Analyst at Citi — Full Details & How to Apply Citi is hiring Operations Support Analysts in Pune, Maharashtra, India for fresher candidates, with a focus on hands-on training in client report documentation and regulatory compliance . This role provides direct access to real-world banking operations, including account opening processes and project status reporting . This Operations Support Analyst role is essential for maintaining accurate client records and ensuring adherence to regulatory compliance . Responsibilities include documenting client reports, managing record storage and retrieval , and supporting business process liaison activities. These tasks directly support the smooth execution of account opening and client communication, contributing to consistent service delivery within Citi ’s operations framework. Citi recruitment for this position emphasizes practical exposure to regulatory compliance and project management. The role is based in Pune, Maharashtra, India, and is designed for fresher / entry level candidates. The job is part of Citi ’s operations team, where freshers gain foundational experience in banking operations. Citi operates in over 160 countries and maintains a strong presence in India, particularly in Pune. 2024, 2025, 2026 graduates , Fresher / Entry level , and Fresher experience candidates are eligible. The role is available for eligible batches and offers a structured entry into banking operations. Salary is not disclosed in the job posting. Candidates will gain hands-on experience in Client Report Documentation , Account Opening Process , Record Storage and Retrieval , Regulatory Compliance , Business Process Liaison , and Project Status Reporting . These skills are foundational for future roles in finance and operations, with potential progression into compliance or project support positions within the banking sector. 📊 Role Difficulty: Low | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Operations Support Analyst jobs in Pune, Maharashtra, India jobs are available through Citi recruitment . Apply online to access the full role details and eligibility criteria. Job Role & Responsibilities The Operations Support Analyst at Citi ensures accurate client report documentation and supports account opening process compliance using regulatory compliance software . This role maintains operational integrity through structured documentation, process adherence, and real-time project status reporting to stakeholders. Maintain accurate client report documentation using Citi's internal record management system to ensure audit readiness and regulatory alignment. Assist in the account opening process by verifying client data against regulatory compliance software and ensuring all mandatory fields are completed. Collaborate with Legal & Compliance teams to secure approvals for client onboarding, following regulatory compliance protocols in documentation. Provide regular project status reporting to stakeholders using PowerPoint presentations that include timeline progress and risk indicators. Identify process inefficiencies in record storage and retrieval workflows and propose solutions to reduce retrieval time by at least 15%. Document project progress in project status reports and deliver them to the steering committee for transparency and decision-making. Act as a business process liaison between clients and internal teams, resolving discrepancies in account opening process data entry. Verify that all client report documentation aligns with regulatory compliance standards before final submission to the compliance team. This role demands direct ownership of record storage and retrieval accuracy and project status reporting timelines, with measurable impact on compliance audit outcomes and client onboarding efficiency . Required Skills & Technical Competencies The role requires foundational proficiency in five core operational functions, each tied to specific tools and regulatory workflows. These skills are applied daily in real-world banking operations. Technical Skills Client Report Documentation — basic — used to maintain accurate records in Citi's internal record management system for audit and compliance purposes. Account Opening Process — basic — applied during client onboarding to validate data fields and ensure compliance with regulatory standards in the system. Regulatory Compliance — basic — implemented daily in documentation and process checks using regulatory compliance software and legal templates. Business Process Liaison — basic — used to communicate between clients and internal teams via email and internal collaboration tools like Microsoft Teams. Project Status Reporting — basic — applied to create structured PowerPoint reports with clear metrics, timelines, and risk indicators for steering committee review. When preparing your resume or interview response, emphasize hands-on experience with Citi's internal record management system , regulatory compliance software , and PowerPoint project reporting — these are the only tools and systems that matter for this role. Eligibility Criteria This role is designed for fresher candidates with a degree in Finance or Business Administration , who are entering the banking sector with no prior industry experience. Must hold a degree in Finance , Business Administration , or a related field to understand banking operations and financial documentation. Eligible for 2024 , 2025 , and 2026 batches, allowing early career entry into Citi 's operations function. Designed specifically for freshers with no prior experience in banking or financial operations. Minimum academic performance of 60% is preferred to demonstrate foundational understanding of financial concepts. Internships or projects related to account opening process or client report documentation provide a direct advantage in application. Must submit a portfolio that includes sample client report documentation and a project status report created using PowerPoint . Documentation & Portfolio Requirements Your resume must include a dedicated section for client report documentation and project status reporting examples, formatted in PowerPoint or Word with clear headings, data fields, and compliance indicators. For this role, prioritize showcasing a PowerPoint project status report and a client report documentation sample from a finance or operations project — these are the only documents that will be evaluated for technical relevance and accuracy. Salary for Operations Support Analyst at Citi 💰 Compensation Not Disclosed The advertised compensation for the Operations Support Analyst role at Citi is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Operations Support Analyst Upskilling with the right resources can significantly improve your chances of selection for the Operations Support Analyst role at Citi . Recommended Courses & Resources MS Office — Proficiency in MS Office is essential for documentation and reporting tasks. Communication Skills — Strong communication is vital for effective client interaction and teamwork. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume to highlight relevant skills for the Operations Support Analyst role. — Customize your resume for the position. ❌ Neglecting to proofread for errors in documentation, which can reflect poorly on attention to detail. — Always double-check your work. ❌ Overlooking the importance of including specific examples of teamwork or collaboration in previous experiences. — Provide concrete examples. ❌ Not researching Citi's operations and values, which can hinder performance in interviews. — Familiarize yourself with the company. ❌ Using generic language instead of specific terms from the job description, making the application less impactful. — Use precise language from the job listing. ❌ Not following application instructions carefully, such as format or required documents. — Adhere strictly to application guidelines. Before You Apply — Checklist ✅ Research Citi 's operations and values to tailor your application effectively. ✅ Update your resume to reflect relevant skills and experiences for the role. ✅ Prepare a cover letter that highlights your interest in the banking sector and this specific role. ✅ Gather any necessary documents, such as transcripts or certificates, before applying. ✅ Double-check the application portal for specific submission guidelines. ✅ Practice common interview questions related to operations and compliance. ✅ Set reminders for application deadlines to ensure timely submission. ✅ Follow up on your application status through the provided channels. Resume Tailoring & ATS Keywords for Operations Support Analyst Optimizing your resume for ATS is crucial for standing out in the application process for the Operations Support Analyst role. ATS Keywords to Include Operations Support Analyst Client Report Documentation Account Opening Process Regulatory Compliance Business Process Liaison Project Status Reporting Documentation Maintenance Record Storage Client Communication Operational Efficiency Compliance Standards Stakeholder Liaison Resume Tips for This Role Highlight any coursework or projects related to finance or operations that align with the job requirements. Emphasize skills in documentation and compliance, as these are critical for the role. Include any relevant internships or volunteer experiences that showcase your ability to work in a team. Optimize your resume for ATS by using keywords from the job description, particularly those related to operations support. Avoid including unrelated work experience that does not demonstrate your fit for the banking sector. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Avoid including generic statements that do not specifically relate to the Operations Support Analyst role. How to Apply for Operations Support Analyst at Citi Apply Now — Citi Visit the application portal and create an account if you don't have one. Upload your resume, ensuring it highlights relevant skills for the Operations Support Analyst role. Fill out the application form carefully, providing accurate information. After submission, expect a confirmation email regarding your application status. Use the application portal to track your application progress. Applications reviewed on rolling basis — early submission recommended. Apply Now — Citi NexisGrow.com does not charge any fees for job applications. Citi Citi is a global banking and finance company with a significant presence in Pune, Maharashtra, India. This role is onsite, located in Pune, and operates within the banking & finance industry. It supports core operations through direct collaboration with team members and clients. The team maintains client reports, manages account opening processes, ensures regulatory compliance , and handles record storage and retrieval . They also serve as a liaison between business stakeholders and operations, supporting project status reporting and business process coordination. This role supports Citi ’s operational excellence by ensuring accurate documentation and compliance, forming a key part of the operations infrastructure. It enables seamless client and internal communication across processes. This position offers freshers early exposure to global banking operations, including regulatory compliance and business process management. It builds foundational skills in documentation, client communication, and regulatory standards. Company Details Industry Banking & Finance Location Pune, Maharashtra, India Connect With Us Careers Apply Now Website 🔗 citi.wd5.myworkdayjobs.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Operations Support Analyst at Citi? Eligibility Tap to expand + Answer Candidates with a degree in Finance or Business Administration from the batches of 2024, 2025, or 2026. ? What technical skills are most important for this role? Skills Tap to expand + Answer Client Report Documentation, Regulatory Compliance, and Project Status Reporting are crucial for success. ? What is the expected salary for this position? Salary Tap to expand + Answer While not disclosed, entry-level salaries in Pune typically range from ₹3,00,000 to ₹5,00,000 per annum. ? What should I expect after applying for Operations Support Analyst at Citi? Hiring Process Tap to expand + Answer Expect an application review followed by a screening process and potential interview. ? How should I prepare for Operations Support Analyst interview at Citi? Preparation Tap to expand + Answer Research Citi, review the job description, practice common interview questions, and prepare examples of relevant experiences. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer This role is onsite, requiring presence in the Pune office. ? What is the career growth after joining Citi as Operations Support Analyst? Growth Tap to expand + Answer Exposure to banking operations and compliance can lead to various career paths within Citi. ? What should I highlight in my resume for this role? Resume Tap to expand + Answer Emphasize relevant coursework, skills in documentation, and any related internships. ? Is there a last date to apply for this role? Application Tap to expand + Answer Check the application portal for specific deadlines. ? Is there a probation period at Citi? Probation Tap to expand + Answer Probation details are not specified in the job description. ? What is the work culture like at Citi? Culture Tap to expand + Answer The role is onsite, fostering collaboration among team members and direct client interaction. ? Can freshers apply for this role at Citi? Fresher Tap to expand + Answer Yes, this position is specifically designed for freshers. 🔗 Explore More on NexisGrow More jobs in Pune Browse all Non-Tech jobs Latest Fresher jobs More jobs at Citi Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com