📋 Job Details at a Glance 📍 Location Pune, Maharashtra, India 🏢 Company Citi 👥 Experience Entry Level 🎓 Qualification Bachelor’s degree 📅 Eligible Batch 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹5–₹9 LPA 🏢 Industry Banking & Finance 🛠 Key Skills SQL database queries Microsoft Excel Microsoft PowerPoint Microsoft Office Operations Support Analyst 1 at Citi — Full Details & How to Apply Citi is seeking an Operations Support Analyst 1 in Pune, Maharashtra, India , where freshers can leverage their SQL and Excel skills to impact client reporting processes directly. This entry-level position offers a unique chance to work in a globally recognized firm, ensuring accurate and timely reporting that is vital for regulatory compliance. The role of an Operations Support Analyst 1 is increasingly crucial in the Banking & Finance sector, especially as organizations like Citi focus on data analytics to optimize client reporting. With the financial landscape evolving, professionals in this role will play a key part in enhancing client satisfaction and meeting regulatory requirements, making it a pivotal position for fresh talent. What sets Citi apart as an employer is its scale and commitment to innovation. Founded in 1812 , Citi has grown to employ over 200,000 individuals globally, making it one of the largest financial institutions in the world. This extensive network not only provides stability but also fosters a culture of growth and development, offering employees a chance to thrive in a supportive environment. We encourage 2024, 2025, 2026 graduates with a Bachelor’s degree to apply for this Entry Level position, which offers a competitive salary of ₹5–₹9 LPA . This role is particularly suited for freshers eager to kickstart their careers in a reputable organization, with ample opportunities for advancement. In this role, you will gain hands-on experience with essential skills such as database queries , Microsoft Excel , and Microsoft PowerPoint . The exposure to regulatory compliance and project coordination will open doors to various career paths within the banking sector, setting a strong foundation for future growth and specialization. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The Operations Support Analyst 1 at Citi plays a crucial role in enhancing client-reporting processes through data analysis and regulatory compliance, ensuring operational excellence in the banking sector. Analyze and document current and future client-reporting processes using SQL to ensure data accuracy and integrity. Prepare project updates and presentations using Microsoft PowerPoint for steering committee meetings, effectively communicating project status. Coordinate regulatory requirements with Legal and Compliance teams to ensure adherence to banking regulations, mitigating operational risks. Maintain project plans and track progress across departments, ensuring timely completion of deliverables through effective communication. Develop user-acceptance testing scripts to validate system changes and business scenarios effectively, enhancing system reliability. Support regulatory client communications by preparing detailed reports and documentation for stakeholders, ensuring transparency. Assess operational risks and escalate control issues transparently to maintain compliance and operational integrity, fostering a culture of accountability. This role empowers you to take ownership of critical processes, directly impacting the efficiency and compliance of Citi 's operations. Required Skills & Technical Competencies The ideal candidate for the Operations Support Analyst 1 position must possess a strong technical skill set to effectively analyze data and support operational processes. Technical Skills SQL — entry — essential for analyzing client data and generating accurate reports to support decision-making. Microsoft Excel — entry — used daily for data manipulation and analysis, requiring proficiency in formulas and pivot tables for effective reporting. Microsoft PowerPoint — entry — necessary for creating impactful presentations for project updates and stakeholder meetings, enhancing communication. Database queries — entry — understanding how to retrieve and manipulate data from databases is crucial for accurate reporting. Microsoft Office Suite — entry — proficiency in Word and Outlook is important for documentation and effective communication across teams. When showcasing these technical skills in your resume or interview, emphasize specific projects or tasks where you applied these tools effectively. Eligibility Criteria This role is designed for recent graduates eager to start their careers in banking operations and data analysis. A Bachelor's degree in Finance, Business Administration, or Information Technology is preferred. Eligible batches include 2024, 2025, and 2026 , allowing fresh graduates to apply directly after completing their degrees. While relevant experience is preferred, freshers are encouraged to apply, as the role is designed for entry-level candidates. A minimum academic performance of 60% or equivalent CGPA is typically expected to ensure a strong foundational knowledge. Internships or projects related to data analysis or banking can provide an advantage in the selection process. Documentation & Portfolio Requirements Ensure your resume is clear and concise, highlighting relevant skills and experiences, including academic projects or internships related to data analysis. Pro tip: Tailor your application to emphasize your experience with SQL and Microsoft Excel , as these are critical for this role. Salary for Operations Support Analyst 1 at Citi 💰 Compensation ₹5–₹9 LPA The advertised compensation for the Operations Support Analyst 1 role at Citi is ₹5–₹9 LPA . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Operations Support Analyst 1 Upskilling with the right resources significantly enhances your chances of selection for the Operations Support Analyst 1 role at Citi . Recommended Courses & Resources Microsoft Excel — Mastering Excel is crucial for data analysis and reporting tasks in this role. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor your resume — Highlight relevant skills for the Operations Support Analyst role. ❌ Neglecting to include specific examples — Demonstrate how you've used SQL or Excel in academic or project settings. ❌ Overlooking formatting and clarity — Ensure your resume is ATS-friendly for better readability. ❌ Submitting a generic cover letter — Address Citi 's specific values and job requirements. ❌ Not preparing adequately for interviews — Familiarize yourself with Citi 's recent news and industry trends. ❌ Ignoring the importance of networking — Reach out to current employees for insights about the company culture. Before You Apply — Checklist ✅ Research Citi 's recent developments and values before applying to tailor your application. ✅ Update your resume to reflect relevant skills and experiences that align with the job description. ✅ Prepare a cover letter that specifically addresses why you want to work at Citi in this role. ✅ Ensure your LinkedIn profile is updated and reflects your resume for consistency. ✅ Gather any necessary documents, such as transcripts or certificates, to support your application. ✅ Practice common interview questions related to operations support and data analysis. ✅ Set reminders for application deadlines to ensure timely submission. ✅ Follow up on your application status after submission to express continued interest. Resume Tailoring & ATS Keywords for Operations Support Analyst 1 Optimizing your resume for ATS is crucial for standing out in the application process for the Operations Support Analyst 1 role at Citi . ATS Keywords to Include Operations support Business analysis Client reporting Project coordination Regulatory compliance Stakeholder management Risk assessment SQL Microsoft Excel Microsoft PowerPoint Database queries Hybrid work Resume Tips for This Role Highlight your proficiency in SQL and Excel , as these are critical for the role's responsibilities. Emphasize any relevant coursework or projects that demonstrate your analytical skills and understanding of banking. Include any internships or practical experiences that relate to operations support or data analysis. Optimize your resume for ATS by using keywords from the job description, particularly those related to technical skills. Avoid including irrelevant work experience or generic statements that do not pertain to the role. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Avoid including generic statements or unrelated work experience that do not align with the Operations Support Analyst role. How to Apply for Operations Support Analyst 1 at Citi Apply Now — Citi Visit the application portal and create an account to start your application. Upload your resume, ensuring it is tailored to highlight relevant skills for the role. Fill out the application form accurately, paying attention to detail. After submission, expect a confirmation email regarding your application status. Use the application portal to track your application progress and updates. Applications reviewed on a rolling basis — early submission recommended. Apply Now — Citi NexisGrow.com does not charge any fees for job applications. Citi Citi was founded in 1812 and is headquartered in New York City . With operations in over 160 countries , the company boasts a workforce exceeding 200,000 employees . This extensive global footprint allows Citi to serve millions of customers worldwide, providing a diverse range of financial solutions. Among its core offerings, Citi provides comprehensive financial services, including consumer banking , investment banking , and wealth management . The company also leverages advanced platforms like CitiDirect and Citi Mobile to enhance customer experience and streamline banking operations. Citi has received numerous accolades for its workplace culture, including recognition on Glassdoor as one of the 'Best Places to Work' in 2022 . The company emphasizes employee development through structured training programs and mentorship opportunities, fostering a supportive environment for career growth. Recently, Citi announced a strategic investment in technology, focusing on enhancing its digital banking services. This initiative reflects the company's commitment to innovation and aims to improve customer engagement through cutting-edge solutions. For freshers in Banking & Finance, Citi serves as a robust career launchpad. The company offers structured training programs, mentorship opportunities, and a diverse range of roles, ensuring that new employees gain valuable experience in the financial sector. Company Details Industry Banking & Finance Location Pune, Maharashtra, India Connect With Us Careers Apply Now Website 🔗 citi.wd5.myworkdayjobs.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Operations Support Analyst 1 at Citi? Eligibility Tap to expand + Answer Candidates with Bachelor’s degree and Entry Level experience are eligible. Eligible batches: 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: SQL, database queries, Microsoft Excel, Microsoft PowerPoint, Microsoft Office. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹5–₹9 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Citi? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: SQL, database queries, Microsoft Excel, Microsoft PowerPoint, Microsoft Office. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Operations Support Analyst 1 interview? Preparation Tap to expand + Answer (1) Core concepts of SQL, database queries, Microsoft Excel, Microsoft PowerPoint, Microsoft Office, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Citi research, (5) Clear communication. ? What is the work culture like at Citi? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Pune Browse all Non-Tech jobs Latest Fresher jobs More jobs at Citi Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com