📋 Job Details at a Glance 📍 Location Pune, Maharashtra, India 🏢 Company Citi 👥 Experience 1-3 years 🎓 Qualification Relevant technical / engineering background 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Banking & Finance 🛠 Key Skills Client Reports and Advices Documentation Record Management Account Opening Process Regulatory Compliance Business Process Liaison Project Status Reporting Banking Support Analyst at Citi — Full Details & How to Apply Citi is hiring a Banking Support Analyst in Pune, Maharashtra, India for onsite work, offering freshers a direct entry point into banking operations through hands-on experience with client records and compliance processes. This role is part of Citi recruitment in Pune, Maharashtra, India, targeting graduates with technical backgrounds. This Banking Support Analyst role ensures accurate client record management and supports the account opening process by documenting client reports and advice. Responsibilities include maintaining regulatory compliance records and acting as a liaison between business units, which directly affects operational efficiency and client satisfaction. The role involves project status reporting and business process coordination, using documented workflows and compliance tools. The job posting confirms that Citi operates in over 160 countries and offers this position as part of its banking operations in Pune, Maharashtra, India . The role is designed for individuals who will engage with client documentation and regulatory processes within a structured financial services environment. This is a core support function within the banking operations team at Citi . 2023, 2024, 2025, 2026 graduates with a relevant technical / engineering background and 1-3 years experience are eligible. The role does not specify a salary, so Not Disclosed is the current pay range. This position is available for applicants in Pune, Maharashtra, India jobs who meet the technical and experience criteria. Applicants will gain hands-on experience in Client Reports and Advices Documentation , Record Management , Account Opening Process , Regulatory Compliance , Business Process Liaison , and Project Status Reporting . These skills form a strong foundation for future roles in financial services, including progression into client operations or compliance positions within banking. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Explore more Banking Support Analyst jobs and Pune, Maharashtra, India jobs through Citi recruitment on our platform. Job Role & Responsibilities The Banking Support Analyst at Citi ensures accurate Client Reports and Advices Documentation by analyzing current processes and future state workflows using project management tools such as Asana or Jira . This role directly supports client communication, regulatory adherence, and operational transparency through structured documentation and real-time reporting. Analyze current and future state of Client Reports and Advices Documentation using Asana to map workflow changes and identify gaps in client communication timelines. Manage client records in record management systems like Microsoft SharePoint or Oracle Records Management to ensure retrieval within 15 seconds of query and full compliance with regulatory compliance standards. Collaborate with Legal & Compliance teams to validate all regulatory compliance requirements, ensuring alignment with Basel III and PRC guidelines during account onboarding. Prepare weekly project status reporting documents using Power BI dashboards to track milestones, deliverables, and timeline deviations across business operations. Liaise between business stakeholders and technology teams to prioritize account opening process improvements based on real-time data from CRM systems and ticketing platforms . Develop comprehensive presentations for steering committee updates using Microsoft PowerPoint , highlighting project progress, risks, and compliance status with clear KPIs. Resolve client inquiries related to account maintenance and documentation by retrieving records from record management systems and applying client reports and advice documentation standards. Verify all process outputs against regulatory compliance benchmarks to ensure audit readiness and prevent discrepancies in business process liaison activities. This role demands full ownership of documentation accuracy, process validation, and compliance tracking — every action directly impacts client onboarding timelines , regulatory audit outcomes , and operational transparency metrics. Required Skills & Technical Competencies The Banking Support Analyst must possess a clear technical profile focused on documentation, compliance, and process coordination, with direct application in record management systems , project status reporting , and client reports workflows. Technical Skills Client Reports and Advices Documentation — entry — used to standardize client communication outputs, ensuring consistency in report templates and advice formats across Citi branches. Record Management — intermediate — applied in maintaining client records in Microsoft SharePoint and Oracle Records Management systems with 99.9% retrieval accuracy and audit trail integrity. Regulatory Compliance Knowledge — entry — required to interpret Basel III and PRC regulations during account opening and client onboarding processes. Business Process Liaison — intermediate — used to coordinate between legal teams and technology teams to align on account opening process improvements using workflow diagrams . Project Status Reporting — entry — executed through Power BI dashboards to deliver real-time updates on project progress, with a focus on timeline adherence and deliverable completion metrics. When preparing your resume, emphasize specific tools like Power BI , SharePoint , and Asana , and highlight measurable outcomes such as 99.9% record retrieval or 15-second response time to demonstrate technical competence. Eligibility Criteria This role is designed for technical or engineering graduates with a strong analytical foundation, who can apply structured methodologies to banking operations and documentation workflows. Must hold a degree in technical or engineering stream such as Computer Science , Electrical Engineering , or Information Technology . Eligible batches are 2023 , 2024 , 2025 , and 2026 — all fresh graduates are eligible to apply. 1–3 years of experience is preferred, but candidates with relevant qualifications and no prior experience are encouraged to apply. Minimum academic performance of 60% is required to ensure foundational knowledge in technical and analytical domains. Internship experience in banking or finance is advantageous and should be clearly documented in the resume. Must include a portfolio demonstrating completed projects related to record management , client reporting , or process documentation . Documentation & Portfolio Requirements Your resume must include a clear section on technical projects involving record management or client reporting , with specific tools used (e.g., SharePoint , Power BI ) and measurable outcomes (e.g., 99.9% retrieval accuracy ). For this role, prioritize showcasing hands-on experience with record management systems , client report templates , and regulatory compliance workflows — include a project summary with tool names and performance metrics to demonstrate technical readiness. Salary for Banking Support Analyst at Citi 💰 Compensation Not Disclosed The advertised compensation for the Banking Support Analyst role at Citi is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Banking Support Analyst Upskilling with the right resources significantly enhances your chances of selection for the Banking Support Analyst role at Citi . Recommended Courses & Resources MS Office — Essential for documentation and reporting tasks in banking. Communication Skills — Crucial for effective client interactions and stakeholder communication. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume — fix by aligning your experience with job requirements. ❌ Neglecting to include specific examples — fix by detailing your contributions and outcomes. ❌ Using generic language — fix by incorporating relevant keywords. ❌ Overlooking the importance of formatting — fix by ensuring a clean, professional layout. ❌ Not preparing for interview questions — fix by researching common queries. ❌ Submitting applications without proofreading — fix by checking for grammatical errors and clarity. Before You Apply — Checklist ✅ Research Citi 's operations and values to align your application with their culture. ✅ Tailor your resume to highlight relevant skills and experiences for the Banking Support Analyst role. ✅ Prepare a cover letter that specifically addresses your interest in the banking sector and this position. ✅ Gather any necessary documents, such as transcripts or certificates, to support your application. ✅ Ensure your LinkedIn profile is updated and reflects your resume. ✅ Practice common interview questions related to banking operations and compliance. ✅ Set reminders for application deadlines to ensure timely submission. ✅ Follow up on your application status after submission to express continued interest. Resume Tailoring & ATS Keywords for Banking Support Analyst Optimizing your resume for ATS is crucial for standing out in the selection process for the Banking Support Analyst role. ATS Keywords to Include Banking Support Analyst Client Reports Record Management Regulatory Compliance Business Process Liaison Project Status Reporting Documentation Account Opening Operations Support Stakeholder Communication Analytical Skills Technical Background Resume Tips for This Role Highlight any relevant technical skills or coursework that aligns with the banking and finance industry. Emphasize experience in documentation or compliance-related tasks to align with the job requirements. Include any projects or internships that demonstrate your ability to manage client communications effectively. Optimize your resume for ATS by using keywords from the job description to ensure it passes initial screenings. Avoid including unrelated work experience that does not showcase your suitability for the banking sector. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Avoid including generic job descriptions; focus on specific achievements and relevant skills. How to Apply for Banking Support Analyst at Citi Apply Now — Citi Visit the Citi careers page and locate the Banking Support Analyst position. Upload your resume, ensuring it highlights relevant skills and experiences. Fill out the application form accurately, providing all requested information. After submission, expect a confirmation email regarding your application status. Use the application tracking system to monitor the progress of your application. Applications reviewed on rolling basis — early submission recommended. Apply Now — Citi NexisGrow.com does not charge any fees for job applications. Citi Citi is a global banking and finance company with a significant presence in India. This Banking Support Analyst role is onsite in Pune, Maharashtra, and operates within the banking & finance industry. The position supports core operations through direct collaboration with clients and team members. The team maintains client documentation, manages account openings, and ensures regulatory compliance . They document client reports and advices, manage record storage, and serve as a liaison between business stakeholders and operations. These activities support smooth daily banking operations. This role supports Citi ’s operational efficiency by ensuring accurate record management and compliance. It enables seamless client interactions and process alignment across teams. This role offers freshers early exposure to financial operations, compliance, and client communication. It builds foundational skills in documentation, record management , and business process coordination. Company Details Industry Banking & Finance Location Pune, Maharashtra, India Connect With Us Careers Apply Now Website 🔗 citi.wd5.myworkdayjobs.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Banking Support Analyst at Citi? Eligibility Tap to expand + Answer Candidates with a technical degree from the 2023, 2024, 2025, or 2026 batches are eligible. ? What technical skills are most important for this role? Skills Tap to expand + Answer Key skills include Client Reports documentation, Record Management, and Regulatory Compliance. ? What is the expected salary for this position? Salary Tap to expand + Answer Salary details are not disclosed, but industry benchmarks suggest INR 3,00,000 to INR 6,00,000 for similar roles. ? What should I expect after applying for Banking Support Analyst at Citi? Hiring Process Tap to expand + Answer The process typically involves application review, followed by a screening interview. ? How should I prepare for the Banking Support Analyst interview at Citi? Preparation Tap to expand + Answer Focus on understanding banking operations, regulatory compliance, and prepare for behavioral questions. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer This role is onsite in Pune. ? What is the career growth after joining Citi as Banking Support Analyst? Growth Tap to expand + Answer Exposure to various banking functions and potential internal mobility opportunities are available. ? What should I highlight in my resume for this role? Resume Tap to expand + Answer Emphasize technical skills, relevant coursework, and any internship experience in banking. ? Is there a last date to apply for this role? Application Tap to expand + Answer Application deadlines are not specified; apply as soon as possible. ? Is there a probation period at Citi? Probation Tap to expand + Answer Probation details are not specified in the job description. ? What is the work culture like at Citi? Culture Tap to expand + Answer The work environment is onsite, facilitating collaboration and direct client interaction. ? Can freshers apply for this role at Citi? Fresher Tap to expand + Answer Yes, freshers with a relevant technical background are encouraged to apply. 🔗 Explore More on NexisGrow More jobs in Pune Browse all Non-Tech jobs Latest Fresher jobs More jobs at Citi Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com