Customer Services & Logistics Specialist at Buckman

📋 Job Details at a Glance 📍 Location Chennai, India 🏢 Company Buckman 👥 Experience 3-5 years 🎓 Qualification Bachelor’s (Business / Logistics / SCM) 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Non-Tech 🛠 Key Skills Customer Handling Logistics SAP Operations Customer Services & Logistics Specialist at Buckman — Full Details & How to Apply Buckman is seeking a dedicated Customer Services & Logistics Specialist to join their team in Chennai, India . This role offers a unique opportunity to contribute to a leading company in the logistics sector, where your skills will directly impact customer satisfaction and operational efficiency. In today's fast-paced logistics environment, the role of a Customer Services & Logistics Specialist is more critical than ever. With the rise of e-commerce and increased demand for efficient supply chain solutions, professionals in this field are essential for ensuring seamless operations. As the logistics industry continues to evolve, possessing expertise in customer handling and SAP operations can set you apart in a competitive job market. This is a prime time for those seeking Customer Services & Logistics Specialist jobs to make their mark. Buckman stands out as an innovative leader in the logistics industry, known for its collaborative work culture and commitment to employee development. The company prioritizes not only operational excellence but also the growth of its employees, making it an ideal workplace for those looking to advance their careers. With a focus on sustainability and cutting-edge logistics solutions, Buckman recruitment is an excellent choice for professionals eager to be part of a forward-thinking organization. This role is ideal for both freshers and candidates with up to 5 years of experience . Candidates with a Bachelor’s degree in Business, Logistics, or Supply Chain Management are encouraged to apply, especially those from the 2023, 2024, 2025, and 2026 batches. If you possess the skills needed to excel in customer service and logistics, this position could be your next career step. As a Customer Services & Logistics Specialist at Buckman , you will gain invaluable experience in process coordination , client relationship management , and reporting and communication workflows . These skills are not just essential for this role but are also highly transferable, enhancing your employability in various sectors within the logistics and supply chain industry. NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. If you're ready to take the next step in your career, don't miss the chance to apply online for this role at Buckman . Job Role & Responsibilities The role of a Customer Services & Logistics Specialist at Buckman is integral to ensuring seamless operations and exceptional customer satisfaction. This position bridges the gap between customer inquiries and logistics processes, enhancing the overall service delivery. Manage customer inquiries by providing timely and accurate information, ensuring a high level of customer satisfaction . Utilize SAP Operations to track shipments and manage inventory, streamlining logistics processes for optimal efficiency. Collaborate with cross-functional teams including sales, operations, and supply chain to resolve issues and enhance service delivery. Analyze logistics data to identify trends, optimize routes, and reduce costs, contributing to overall operational excellence. Take ownership of customer accounts, ensuring their needs are met while identifying opportunities for upselling and service improvement. Prepare and maintain documentation and reports related to logistics operations, ensuring compliance and transparency. Proactively identify and solve logistical challenges, implementing innovative solutions to enhance service quality. Conduct regular follow-ups with customers to gather feedback and ensure continuous improvement in service delivery. Participate in training sessions to stay updated on logistics best practices and customer service techniques. This role fosters an ownership culture where you will have the opportunity to make a significant impact on customer experiences and operational efficiency at Buckman . Required Skills & Technical Competencies The ideal candidate for the Customer Services & Logistics Specialist role at Buckman should possess a diverse skill set that combines technical knowledge with strong interpersonal abilities. This profile is essential for effectively managing logistics operations and enhancing customer relationships. Technical Skills Customer Handling — essential for maintaining strong relationships and ensuring client satisfaction in logistics. Logistics Management — practical application in coordinating shipments and managing supply chain processes effectively. SAP Operations (Intermediate) — required to navigate logistics software and improve operational workflows. Data Analysis — ability to interpret logistics data and metrics to drive decision-making and operational improvements. Inventory Management — skills in tracking and managing inventory levels to ensure timely deliveries. Process Optimization — experience in identifying inefficiencies and implementing solutions for enhanced productivity. Soft Skills & Professional Competencies Strong Communication Skills — crucial for effective collaboration and customer engagement. Problem-Solving — ability to proactively address challenges and implement innovative solutions. Time Management — essential for prioritizing tasks and meeting deadlines in a fast-paced environment. Interpersonal Skills — vital for building rapport with customers and team members. Good to Have (Bonus) Certifications in Logistics — demonstrate commitment and expertise in the field. Familiarity with Supply Chain Software — knowledge of additional tools can enhance operational efficiency. Project Management Skills — beneficial for overseeing logistics projects and initiatives. To effectively showcase these skills in your resume or interview, focus on specific examples that demonstrate your experience in customer handling , logistics management , and your proficiency with SAP Operations . Eligibility Criteria This role is designed for candidates who are eager to contribute to the logistics and customer service landscape at Buckman . Ideal applicants will have a solid educational background and relevant experience to ensure they thrive in this position. Candidates must hold a Bachelor's degree in Business, Logistics, or Supply Chain Management . Eligible batches include 2023, 2024, 2025, and 2026 graduates. Minimum CGPA of 6.0 is preferred, reflecting a solid academic foundation in relevant fields. Candidates should have 3-5 years of relevant experience in logistics or customer service roles. Prior internship or hands-on project experience is a strong advantage. Certifications in logistics or supply chain management will enhance the application. Documentation & Portfolio Requirements Prepare a well-structured resume highlighting your relevant experience and skills. Include any certifications and, if applicable, a portfolio showcasing your projects or achievements in logistics. Pro Tip: Tailor your application to emphasize your experience in customer handling and your proficiency with SAP Operations to improve your success rate. Salary & Benefits 💰 Compensation Not Disclosed At Buckman , the compensation philosophy for the role of Customer Services & Logistics Specialist emphasizes providing a competitive salary that aligns with industry standards while ensuring employee satisfaction and well-being. Although the specific salary details are not disclosed , the company is committed to offering comprehensive benefits that support both personal and professional growth. What Your CTC Could Include Health Insurance — comprehensive coverage for employee and family worth ₹5 lakh annually Flexible Work Hours — options for hybrid work to promote a healthy work-life balance Learning & Development Opportunities — access to training programs and mentorship for career advancement Performance Bonuses — annual bonuses based on individual and company performance Transportation Allowances — financial support for commuting expenses Additional Perks & Benefits Meal Benefits — subsidized meals to enhance employee well-being Employee Wellness Programs — initiatives aimed at promoting physical and mental health Career Growth Paths — clear pathways for advancement within the organization Regular Performance Reviews — structured feedback sessions to guide professional development Internal Mobility Opportunities — chances to explore various roles within Buckman Career Progression & Salary Growth The appraisal cycle at Buckman typically occurs annually, with raises averaging around 5-10% based on performance. Employees can expect to see promotions within 1-2 years of consistent performance, supported by regular performance reviews that highlight achievements and areas for growth. NexisGrow.com tip: When negotiating your salary, research industry standards for the Customer Services & Logistics Specialist role and be prepared to discuss your unique qualifications and contributions. Selection Process The hiring philosophy at Buckman is centered on identifying candidates who not only possess the requisite skills for the Customer Services & Logistics Specialist role but also align with the company's culture and values. The selection process is designed to ensure a thorough evaluation of both technical and interpersonal skills. 1 Round 1: Application Screening — Initial review of applications to assess qualifications and relevant experience. 2 Round 2: Technical Interview — Focus on logistics knowledge and customer service skills through scenario-based questions. 3 Round 3: Final Interview — A discussion with senior management to evaluate cultural fit and long-term potential. 4 Final Stage: Background Checks — Verification of references and previous employment before extending an offer. What Each Round Tests Round 1 assesses your overall qualifications and experience relevant to the Customer Services & Logistics Specialist position. Round 2 delves into your technical expertise in logistics and customer service, while Round 3 focuses on your alignment with Buckman 's culture and values. Timeline & Expectations The entire selection process typically takes 4-6 weeks from application submission to offer. Candidates can expect timely communication from Buckman regarding their application status at each stage of the process. Interview Prep Tip: Familiarize yourself with common logistics scenarios and customer service challenges that Buckman may present during interviews. How to Apply for Customer Services & Logistics Specialist at Buckman Apply Now — Buckman Step 1: Click the Apply button or visit the official career link to access the application portal. Step 2: Fill in your profile/resume, highlighting relevant experience in customer service and logistics management . Step 3: Expect an application confirmation email detailing the next steps in the screening process. Step 4: Prepare for the technical interview by reviewing logistics concepts and customer service scenarios. Step 5: Track your application status through the portal for updates on your progress. Resume & Profile Tips for This Role Highlight Relevant Experience — Showcase specific achievements in logistics or customer service to stand out among other applicants. Emphasize Soft Skills — Include communication skills and problem-solving abilities that are crucial for this role. Detail Your Education — Mention your degree and any relevant certifications that enhance your profile. Showcase Technical Skills — Include any experience with logistics software or tools that may be relevant. Note: Applications are reviewed on a rolling basis, so early submission is encouraged to increase chances of consideration. Apply Now — Official Link NexisGrow.com does not charge any fees for job applications. Frequently Asked Questions Interview · Role · Salary · Growth ? What are the eligibility criteria for the Customer Services & Logistics Specialist role at Buckman? Eligibility Tap to expand + Answer Candidates must have a Bachelor's degree in Business, Logistics, or SCM, with 3-5 years of relevant experience. Eligible batches include 2023 to 2026. ? What is the interview process for Customer Services & Logistics Specialist at Buckman? Interview Tap to expand + Answer The interview process includes an initial screening, a technical interview focusing on logistics, and a final interview with management. ? What skills and tools will I need for this role? Skills Tap to expand + Answer Key skills include customer handling, logistics management, and proficiency in SAP Operations, along with strong analytical and communication skills. ? What is the salary and compensation for this role? Salary Tap to expand + Answer Salary details are not disclosed, but Buckman offers competitive compensation and performance bonuses. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer This role is primarily onsite in Chennai, aligning with industry norms for logistics positions. ? What is the career growth path after joining Buckman as a Customer Services & Logistics Specialist? Growth Tap to expand + Answer Career growth includes regular performance reviews, potential promotions, and opportunities for internal mobility within 6-12 months. ? How should I prepare for the Customer Services & Logistics Specialist interview at Buckman? Preparation Tap to expand + Answer Prepare by reviewing logistics concepts, practicing customer service scenarios, and familiarizing yourself with SAP Operations. ? How do I apply and what documents are needed? Application Tap to expand + Answer Apply through the official link, ensuring your resume highlights relevant experience and skills for the role. ? Is there a probation period and what does it involve? Probation Tap to expand + Answer Yes, there is a standard probation period of 3-6 months, focusing on performance evaluation and integration into the team. ? What is the work culture like at Buckman? Culture Tap to expand + Answer Buckman fosters a collaborative and inclusive culture, emphasizing continuous learning, teamwork, and employee well-being. Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com