Collections Officer at Bajaj Auto

Bajaj Auto · Jaipur, India

📋 Job Details at a Glance 📍 Location Jaipur, India 🏢 Company Bajaj Auto 👥 Experience 4+ years 🎓 Qualification Graduation (B. Com, BBA or equivalent preferred) 📅 Eligible Batch 2022, 2023, 2024, 2025 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Banking & Finance 🛠 Key Skills Skip Tracing Negotiation Repossession Management Loan Account Settlement Field Recovery Execution Agency Performance Monitoring Collections Officer at Bajaj Auto — Full Details & How to Apply Bajaj Auto is hiring a Collections Officer in Jaipur, India , where you will manage repossession agencies and execute field recovery operations as part of loan account settlement processes. This role offers direct exposure to skip tracing and negotiation techniques used in real-time recovery execution. The Collections Officer role is crucial for managing loan recovery processes, ensuring timely settlements, and maintaining agency performance within defined business targets. Responsibilities include executing field recovery, monitoring agency performance, and managing repossession operations. These duties directly support the financial stability of Bajaj Auto Credit Limited by reducing outstanding loan balances and improving recovery efficiency. Bajaj Auto operates through Bajaj Auto Credit Limited in the banking and finance industry, focusing on financial solutions for automotive financing. The role is part of a dedicated recovery department that handles loan account settlements and agency performance monitoring . This position is embedded within a structured recovery workflow that emphasizes accountability and process adherence. 2022, 2023, 2024, 2025 graduates with Graduation (B. Com, BBA or equivalent preferred) and 4+ years experience are eligible. The salary for this role is Not Disclosed . You will gain hands-on experience in Skip Tracing , Negotiation , Repossession Management , Loan Account Settlement , Field Recovery Execution , and Agency Performance Monitoring . This role builds a foundation in financial recovery operations, which can lead to progression into senior recovery or credit management positions within the financial services sector. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Search for Collections Officer jobs in Jaipur, India jobs and explore Bajaj Auto recruitment for finance and recovery roles. Apply online to access the full job description and eligibility criteria. Job Role & Responsibilities The Collections Officer at Bajaj Auto ensures compliance with recovery protocols by managing agency onboarding, executing field recovery actions, and maintaining a Recovery Rate (ROR) within portfolio targets. This role directly drives loan account settlement timelines and agency performance through structured, data-driven recovery operations. Utilize skip tracing techniques to locate delinquent borrowers using phone number databases , social media platforms , and public records to initiate recovery actions within 48 hours of delinquency. Negotiate with borrowers to resolve loan account disputes using structured settlement templates and financial disclosure documents to achieve amicable resolutions within 72 hours. Oversee repossession management by ensuring all actions comply with State-specific recovery laws and legal documentation protocols during physical asset retrieval. Execute field recovery operations by conducting in-person follow-ups with borrowers using mobile field logs and real-time GPS tracking to record interaction details and outcomes. Set and monitor daily and fortnightly recovery targets for collection agencies using recovery dashboards that track account status and action completion rates . Document all recovery actions and agency performance metrics in CRM systems such as Oracle Financials or Microsoft Dynamics for weekly reporting to senior management. Collaborate with finance and legal teams to validate compliance with regulatory guidelines and loan agreement clauses during recovery process execution. Track the Recovery Rate (ROR) across assigned portfolios, ensuring it meets management-set benchmarks of at least 65% by end of quarter. The Collections Officer owns end-to-end recovery operations, directly influencing recovery timelines , agency performance , and portfolio ROR metrics with measurable outcomes. Required Skills & Technical Competencies The Collections Officer must possess technical proficiency in skip tracing , negotiation , and performance monitoring to execute recovery actions efficiently and meet recovery targets in real-time operations. Technical Skills Skip Tracing — intermediate — used to locate delinquent borrowers via phone number databases , social media platforms , and public records to initiate recovery within 48 hours. Negotiation — intermediate — applied to resolve loan disputes using structured settlement templates and financial disclosure documents to close cases within 72 hours. Repossession Management — intermediate — executed through adherence to State-specific recovery laws and legal documentation protocols during asset retrieval. Field Recovery Execution — intermediate — implemented via in-person follow-ups using mobile field logs and real-time GPS tracking to record interaction outcomes. Loan Account Settlement — intermediate — managed through validation of loan agreement clauses and payment reconciliation reports in Oracle Financials . Agency Performance Monitoring — intermediate — conducted using recovery dashboards that track account status , action completion rates , and target achievement metrics . When preparing a resume or interview response, emphasize hands-on experience with skip tracing tools , CRM systems , and performance dashboards that directly support recovery operations. Eligibility Criteria This role is designed for graduates with a B. Com , BBA , or equivalent degree who have completed 4+ years of experience in finance or collections operations. Must hold a B. Com , BBA , or equivalent graduation degree with a minimum CGPA of 50% . Eligible applicants are from the 2022, 2023, 2024, and 2025 batches, allowing early-career candidates to apply with relevant experience. Minimum of 4 years of experience in collections, finance, or recovery operations is required. Must have a minimum academic performance of 50% in graduation to qualify for consideration. Preference given to candidates with internship experience in finance or collections operations, especially in loan recovery or agency management . Must demonstrate a working knowledge of loan account settlement processes and recovery portfolio management in prior roles. Documentation & Portfolio Requirements Your resume must include a clear section on recovery operations , agency performance tracking , and loan settlement outcomes with specific metrics and tools used. Include CRM system names , recovery dashboards , and target achievement records as evidence of experience. For this role, prioritize showcasing skip tracing results, recovery target achievement , and agency performance data in your portfolio — use actual numbers and tools to prove technical competence. Salary for Collections Officer at Bajaj Auto 💰 Compensation Not Disclosed The advertised compensation for the Collections Officer role at Bajaj Auto is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Collections Officer Upskilling with the right resources significantly enhances your chances of selection for the Collections Officer role by equipping you with essential skills and knowledge. Recommended Courses & Resources Negotiation — Mastering negotiation techniques is crucial for effective debt recovery and client interactions. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor your resume — Highlight relevant skills for collections to avoid rejection. ❌ Neglecting to quantify achievements — Use metrics to demonstrate your impact in previous roles. ❌ Overlooking negotiation experience — Emphasize this crucial skill in your application. ❌ Submitting a generic cover letter — Address specific responsibilities of the Collections Officer . ❌ Not researching Bajaj Auto — Understand the company's operations to improve interview performance. ❌ Ignoring problem-solving skills — Showcase these abilities in your application. Before You Apply — Checklist ✅ Review the job description thoroughly to understand the specific requirements. ✅ Update your resume to reflect relevant skills and experiences related to collections. ✅ Prepare a tailored cover letter that addresses the responsibilities of the role. ✅ Gather any necessary documents, such as transcripts or certificates, for your application. ✅ Complete the application form accurately, ensuring all information is correct. ✅ Follow the application instructions on the Bajaj Auto careers page carefully. ✅ Set reminders for application deadlines to ensure timely submission. ✅ Prepare for potential interviews by researching common questions related to collections. Resume Tailoring & ATS Keywords for Collections Officer Optimizing your resume for ATS is essential for standing out in the application process for the Collections Officer role. ATS Keywords to Include Collections Officer Skip Tracing Negotiation Repossession Management Loan Account Settlement Field Recovery Execution Agency Performance Monitoring Recovery Rate Financial Recovery Customer Relations Performance Metrics Training and Onboarding Resume Tips for This Role Highlight relevant experience in collections or recovery to demonstrate your suitability for the role. Emphasize negotiation skills and any successful settlements you've achieved in previous roles. Include projects or internships related to finance or collections to showcase practical knowledge. Optimize your resume for ATS by using keywords from the job description, especially technical skills. Avoid including unrelated work experience that does not align with the responsibilities of a Collections Officer . Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Avoid including irrelevant personal information or unrelated job experiences in your resume for this role. How to Apply for Collections Officer at Bajaj Auto Apply Now — Bajaj Auto Visit the Bajaj Auto careers page and locate the Collections Officer job listing. Prepare your resume, ensuring it aligns with the job requirements and includes relevant keywords. Fill out the application form accurately, providing all requested information. Submit your application and keep an eye on your email for any updates or interview invitations. Track your application status through the Bajaj Auto careers portal. Applications reviewed on rolling basis — early submission recommended. Apply Now — Bajaj Auto NexisGrow.com does not charge any fees for job applications. Bajaj Auto Bajaj Auto is a banking and finance company based in Jaipur, India. It operates an onsite Collections Officer role within its recovery department. The position supports field execution and agency performance monitoring in a dynamic, real-world financial environment. The team onboards and trains recovery channel partners, executes field recovery actions, and manages skip tracing , loan account settlements, and repossession processes. They set targets, monitor progress, and ensure timely follow-ups across assigned territories. This role is part of Bajaj Auto ’s financial services arm, where recovery operations support loan account settlement and portfolio performance. It enables freshers to gain hands-on experience in real-world financial recovery strategies. This role offers early-career exposure to core recovery functions like negotiation , skip tracing , and field execution. It provides practical experience in managing loan accounts and working with agencies in a live operational setting. Company Details Industry Banking & Finance Location Jaipur, India Connect With Us Careers Apply Now Website 🔗 careers.bajajauto.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Collections Officer at Bajaj Auto? Eligibility Tap to expand + Answer Graduates from B. Com, BBA, or equivalent, from batches 2022 to 2025 with 4+ years of experience. ? What technical skills are most important for this role? Skills Tap to expand + Answer Skip tracing, negotiation, repossession management, and performance monitoring are crucial. ? What is the expected salary for this position? Salary Tap to expand + Answer While not disclosed, industry benchmarks suggest ₹3,00,000 to ₹5,00,000 annually. ? What should I expect after applying for Collections Officer at Bajaj Auto? Hiring Process Tap to expand + Answer The process typically involves application review, screening, and an offer if selected. ? How should I prepare for Collections Officer interview at Bajaj Auto? Preparation Tap to expand + Answer Research the company, review the job description, practice negotiation scenarios, and prepare questions. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer This role is onsite at the Jaipur location. ? What is the career growth after joining Bajaj Auto as Collections Officer? Growth Tap to expand + Answer Exposure to financial recovery processes and potential internal mobility within the finance sector. ? What should I highlight in my resume for this role? Resume Tap to expand + Answer Focus on relevant collections experience, negotiation skills, and any financial training. ? Is there a last date to apply for this role? Application Tap to expand + Answer Check the Bajaj Auto careers page for application deadlines. ? Is there a probation period at Bajaj Auto? Probation Tap to expand + Answer Probation details are not specified in the job description. ? What is the work culture like at Bajaj Auto? Culture Tap to expand + Answer The role is onsite, promoting collaboration and direct engagement with recovery agencies. ? Can freshers apply for this role at Bajaj Auto? Fresher Tap to expand + Answer Yes, freshers from eligible batches are encouraged to apply. 🔗 Explore More on NexisGrow More jobs in Jaipur Browse all Non-Tech jobs More jobs at Bajaj Auto Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com