📋 Job Details at a Glance 📍 Location Bengaluru, Karnataka, India 🏢 Company Axis Bank 👥 Experience 0-2 years 🎓 Qualification Minimum 15 years of formal education. 📅 Eligible Batch 2022, 2023, 2024, 2025 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry BFSI 🛠 Key Skills Video KYC digital customer onboarding banking operations regulatory compliance liability products digital-banking systems Video KYC Officer at Axis Bank — Full Details & How to Apply Axis Bank is seeking a Video KYC Officer in Bengaluru, Karnataka, India , a role crucial for enhancing digital customer onboarding in the BFSI sector. This position offers freshers a unique entry point into banking operations. The demand for Video KYC Officer jobs is rising as banks shift towards digital onboarding solutions, making this role pivotal in Axis Bank's transition to a digital-first strategy. As the banking industry increasingly embraces technology, the need for skilled professionals in video KYC processes has never been more critical. Axis Bank , founded in 1993 , is one of India's largest private sector banks with over 75,000 employees and a presence in 18 countries . This scale and commitment to innovation make Axis Bank an attractive employer for those looking to build a career in banking operations. Freshers from the 2022, 2023, 2024, 2025 batches should apply as this role provides a structured career path in banking operations, with opportunities for rapid advancement. Candidates must have a Minimum 15 years of formal education and 0-2 years experience . Salary details are Not Disclosed . In this role, you will gain unique exposure to essential skills such as Video KYC , digital customer onboarding , and regulatory compliance . Working with digital-banking systems will set you apart from peers in traditional banking roles, opening doors to various career opportunities within the BFSI sector. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Video KYC Officer at Axis Bank is to ensure compliant and efficient digital customer onboarding through video KYC processes, enhancing customer experience while adhering to regulatory standards. Conduct video KYC verifications using Axis Bank's proprietary digital onboarding tools to ensure compliance with regulatory standards. Utilize digital banking systems to guide customers through the onboarding process, ensuring a seamless experience and adherence to regulatory compliance . Collaborate with compliance and customer service teams to resolve customer queries, enhancing service delivery and maintaining high customer satisfaction scores . Maintain service metrics by tracking customer onboarding times to identify areas for improvement in the onboarding process. Identify cross-selling opportunities for Axis Bank's liability products during customer interactions, contributing to overall business growth. Document customer interactions and KYC processes accurately to ensure compliance and facilitate audits, reinforcing regulatory compliance . Assist customers in resolving basic issues related to their accounts, enhancing their overall experience with Axis Bank and its services. This role fosters an ownership culture where each Video KYC Officer directly impacts customer satisfaction and compliance, driving the success of Axis Bank in the BFSI sector. Required Skills & Technical Competencies The Video KYC Officer role requires a specific skill profile focused on technical competencies essential for effective digital customer onboarding and compliance. Technical Skills Video KYC — entry — essential for conducting compliant customer verifications and ensuring regulatory adherence, requiring a basic understanding of KYC norms. Digital customer onboarding — entry — practical application in guiding customers through the onboarding process using Axis Bank's digital tools. Banking operations — entry — used daily to understand customer needs and provide tailored solutions, requiring foundational knowledge of banking processes. Regulatory compliance — entry — familiarity with compliance standards is crucial for maintaining the integrity of the KYC process . Verbal communication — entry — evaluated through customer interactions, essential for effectively conveying information and resolving queries. When showcasing these technical skills in your resume or interview, emphasize your practical experience and understanding of digital banking systems and KYC norms . Eligibility Criteria This role is designed for fresh graduates eager to start their careers in the BFSI sector, with a focus on compliance and customer service. Candidates must have completed a minimum of 15 years of formal education . Eligible batches include 2022, 2023, 2024, and 2025 . No prior experience is required, making this role accessible for freshers. A strong educational background is preferred for understanding complex banking concepts. Internships or projects related to customer service or banking operations may provide an advantage in the selection process. Documentation & Portfolio Requirements Submit your resume in a clear format, including your educational background, relevant internships, and any projects related to banking operations or customer service . Pro tip: Highlight any hands-on experience with digital customer onboarding tools or video KYC processes in your application to stand out. Salary for Video KYC Officer at Axis Bank 💰 Compensation Not Disclosed The advertised compensation for the Video KYC Officer role at Axis Bank is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Video KYC Officer Upskilling with the right resources significantly enhances your chances of selection for the Video KYC Officer role at Axis Bank . Recommended Courses & Resources digital customer onboarding — This course provides essential skills for effective customer onboarding in a digital banking environment. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume — Ensure alignment with job requirements. ❌ Neglecting to research Axis Bank's initiatives — This knowledge can be beneficial during interviews. ❌ Overlooking communication skills — Important in both the resume and interview process. ❌ Not preparing specific examples — Demonstrate customer service abilities effectively. ❌ Submitting a generic cover letter — Address the specific role and company. ❌ Ignoring application deadlines — Follow application instructions carefully. Before You Apply — Checklist ✅ Research Axis Bank's recent developments in digital banking before applying. ✅ Tailor your resume to emphasize relevant skills and experiences for the Video KYC Officer role. ✅ Prepare a cover letter that specifically addresses your interest in Axis Bank and the position. ✅ Ensure your online profiles (LinkedIn, etc.) reflect your qualifications and interest in the BFSI sector. ✅ Double-check the application link and ensure all required documents are ready for submission. ✅ Practice common interview questions related to customer service and banking operations. ✅ Follow up on your application status after submission to express continued interest. ✅ Be prepared to discuss your understanding of regulatory compliance and its importance in banking. Resume Tailoring & ATS Keywords for Video KYC Officer Optimizing your resume for ATS is crucial for securing the Video KYC Officer position at Axis Bank . ATS Keywords to Include Video KYC Digital onboarding Banking operations Regulatory compliance Customer service Cross-selling Verbal communication Digital banking systems Freshers BFSI Customer queries Service metrics Resume Tips for This Role Highlight any experience or coursework related to digital banking or customer service. Emphasize skills in communication and problem-solving for effective customer interactions. Include projects or internships demonstrating your understanding of banking operations. Optimize your resume for ATS by incorporating relevant keywords from the job description. Avoid including irrelevant work experience or skills unrelated to the BFSI sector. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Do not include irrelevant work experience or skills that do not pertain to the BFSI sector in your resume. How to Apply for Video KYC Officer at Axis Bank Apply Now — Axis Bank Visit the application portal and create an account to start your application. Upload your resume, ensuring it highlights relevant skills and experiences for the Video KYC Officer role. Fill out the application form carefully, providing accurate information about your education and experiences. After submission, you can expect a confirmation email regarding your application status. Track your application status through the portal to stay updated on any further steps. Applications reviewed on rolling basis — early submission recommended. Apply Now — Axis Bank NexisGrow.com does not charge any fees for job applications. Axis Bank Axis Bank was established in 1993 and is headquartered in Mumbai, India . With a global presence in 18 countries , the bank serves over 30 million customers . This extensive reach highlights its significant role in the BFSI sector , making it one of the largest private sector banks in India. Known for its innovative digital banking solutions, Axis Bank offers products like AxisPhone , which facilitates video KYC and enhances customer engagement. The bank also provides a range of services, including liability products and digital-banking systems , ensuring a comprehensive suite for its clients. Axis Bank has received multiple accolades for its workplace culture, including a 4.1 rating on Glassdoor . This rating reflects a supportive environment for employees, particularly freshers, through various mentorship programs and training initiatives designed to foster growth and development. Recently, Axis Bank announced a strategic partnership with fintech companies to enhance its digital offerings. This initiative underscores its commitment to innovation in the BFSI sector and positions the bank to adapt to evolving market demands effectively. Joining Axis Bank as a fresher provides a robust foundation in banking operations . The bank's focus on mentorship and training initiatives equips new employees with the skills necessary for a successful career in the BFSI industry , making it an ideal launchpad for aspiring professionals. Company Details Industry BFSI Location Bengaluru, Karnataka, India Connect With Us Careers Apply Now Website 🔗 axisbank.ripplehire.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Video KYC Officer at Axis Bank? Eligibility Tap to expand + Answer Candidates with Minimum 15 years of formal education. and 0-2 years experience are eligible. Eligible batches: 2022, 2023, 2024, 2025. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Video KYC, digital customer onboarding, banking operations, regulatory compliance, liability products. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: Not Disclosed. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Axis Bank? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Video KYC, digital customer onboarding, banking operations, regulatory compliance, liability products. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Video KYC Officer interview? Preparation Tap to expand + Answer (1) Core concepts of Video KYC, digital customer onboarding, banking operations, regulatory compliance, liability products, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Axis Bank research, (5) Clear communication. ? What is the work culture like at Axis Bank? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Bengaluru Browse all Non-Tech jobs More jobs at Axis Bank Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com