📋 Job Details at a Glance 📍 Location Gurugram, India 🏢 Company Anaplan 👥 Experience 3-5 years 🎓 Qualification Four-year college degree 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹12–₹20 LPA (India estimate; not officially disclosed) 🏢 Industry Non-Tech 🛠 Key Skills Salesforce CRM systems Microsoft Excel Microsoft Word Windows Renewal Specialist at Anaplan — Full Details & How to Apply Anaplan is seeking a Renewal Specialist in Gurugram, India , to drive contract renewals and customer retention in the SaaS industry. This role offers a competitive salary range of ₹12–₹20 LPA , making it an attractive option for fresh graduates. The role of a Renewal Specialist is crucial in the current landscape of the Non-Tech sector, particularly as the SaaS industry continues to thrive. With a growing emphasis on customer retention, professionals in this position are pivotal for maintaining Anaplan 's recurring revenue model, ensuring that clients remain satisfied and engaged with the platform. Anaplan is recognized as an employer due to its innovative cloud-based planning platform and its global workforce of over 1,500 employees . Founded in 2006 , the company is known for its focus on customer success and its collaborative culture, making it an ideal environment for a Renewal Specialist to thrive and contribute meaningfully. We encourage 2023, 2024, 2025, 2026 graduates with a four-year college degree and 3-5 years experience to apply. This role not only offers a competitive salary of ₹12–₹20 LPA but also provides an excellent entry point into the SaaS industry, where you can develop essential skills in customer success and account management. As a Renewal Specialist , you will gain hands-on experience with advanced tools such as Salesforce , CRM systems , and proficiency in Microsoft Excel and Word . This role opens doors to various career paths in customer success and account management, setting you apart from competitors who may lack such technical training. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Renewal Specialist at Anaplan is to enhance customer retention through effective contract management and strategic engagement, ensuring clients receive optimal value from their renewals. Manage contract renewals by analyzing customer needs and utilizing Salesforce to track and forecast renewal opportunities, ensuring timely follow-ups. Utilize Microsoft Excel to create detailed reports on renewal metrics and customer engagement, providing insights for strategic decision-making. Collaborate with sales and customer success teams to ensure seamless communication and alignment on renewal strategies, fostering a unified approach. Monitor renewal performance metrics to identify trends and areas for improvement, contributing to overall customer retention goals through data analysis. Take initiative in negotiating contract terms and conditions to maximize customer satisfaction and retention, leveraging negotiation skills effectively. Document all customer interactions and renewal processes in CRM systems to maintain accurate records and facilitate comprehensive reporting. Engage directly with clients to address concerns and provide solutions, enhancing the overall customer experience and building long-term relationships. Ownership of the renewal process directly impacts customer satisfaction and retention, making this role crucial for the success of Anaplan and its clients. Required Skills & Technical Competencies The skill profile for the Renewal Specialist role at Anaplan requires a blend of technical competencies essential for effective contract management and customer engagement. Technical Skills Salesforce — intermediate — essential for managing customer relationships and tracking renewal opportunities, ensuring accurate forecasting. CRM systems — practical application — crucial for maintaining customer data and tracking interactions, facilitating effective account management. Microsoft Excel — strong — used daily for data analysis and reporting, requiring proficiency in formulas and pivot tables to derive insights. Microsoft Word — necessary — important for creating professional documentation and communication with clients, ensuring clarity and professionalism. Negotiation skills — evaluated — assessed through real-world scenarios during the interview process to gauge problem-solving capabilities in contract discussions. When showcasing these technical skills in your resume or interview, emphasize specific examples of how you have utilized them to achieve measurable outcomes. Eligibility Criteria This role is designed for candidates with a strong educational background and relevant experience in customer success or account management. A four-year college degree in business, marketing, or a related field is preferred, providing foundational knowledge for this role. Eligible batches include 2023 to 2026 , allowing recent graduates to apply and gain valuable experience in the SaaS industry. Candidates with 3-5 years of relevant experience in SaaS renewals or account management will have an advantage, but freshers are encouraged to apply. A minimum academic performance of 60% or equivalent CGPA is expected to ensure a strong foundational knowledge. Internship experience in customer success or sales roles will be advantageous, showcasing practical application of skills. Documentation & Portfolio Requirements Submit your resume in a clear format, including your educational background, relevant experience, and any internship roles that highlight your skills in customer engagement. Pro tip: Tailor your application to emphasize your experience with Salesforce and CRM systems , as these are critical for the Renewal Specialist role. Salary for Renewal Specialist at Anaplan 💰 Compensation ₹12–₹20 LPA (India estimate; not officially disclosed) The advertised compensation for the Renewal Specialist role at Anaplan is ₹12–₹20 LPA (India estimate; not officially disclosed) . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Renewal Specialist Upskilling with the right resources significantly enhances your chances of selection for the Renewal Specialist role by equipping you with essential skills and knowledge. Recommended Courses & Resources CRM systems — Mastering CRM systems is crucial for managing customer relationships effectively. Microsoft Excel — Proficiency in Excel aids in data analysis and reporting, essential for performance metrics. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor your resume — Highlight relevant skills and experiences specific to the Renewal Specialist role. ❌ Neglecting to mention proficiency in Salesforce — Ensure you clearly state your experience with Salesforce or CRM systems. ❌ Overlooking negotiation skills — Demonstrate your negotiation capabilities in your application. ❌ Submitting a poorly formatted resume — Avoid grammatical errors and ensure professional formatting. ❌ Not preparing for the interview — Research Anaplan 's products and recent developments thoroughly. ❌ Ignoring US time zone requirements — Acknowledge the need to work in US time zones during the hiring process. Before You Apply — Checklist ✅ Research Anaplan 's products and recent news to prepare for your application. ✅ Tailor your resume to highlight relevant skills and experiences for the Renewal Specialist role. ✅ Ensure your LinkedIn profile is updated and aligns with your resume. ✅ Prepare for potential interview questions related to customer retention and negotiation. ✅ Gather references who can speak to your skills in account management or customer success. ✅ Double-check the application link and ensure all required documents are ready for submission. ✅ Set reminders for follow-up after submitting your application. ✅ Review your application for any errors before hitting submit. Resume Tailoring & ATS Keywords for Renewal Specialist Optimizing your resume for ATS is crucial for the Renewal Specialist role, as it ensures your application is seen by hiring managers. ATS Keywords to Include Renewal Specialist Salesforce CRM systems Customer retention Contract renewals Account management Negotiation Forecasting Microsoft Excel Performance metrics Customer success Deal structuring Resume Tips for This Role Highlight your experience with Salesforce and CRM systems, as these are critical for the role. Emphasize any relevant internships or projects that demonstrate your skills in customer success or account management. Include quantifiable achievements in your projects to showcase your impact and results. Optimize your resume for ATS by including keywords from the job description. Avoid generic statements and focus on specific skills and experiences that align with the role. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Avoid including irrelevant work experience or skills that do not pertain to the Renewal Specialist role. How to Apply for Renewal Specialist at Anaplan Apply Now — Anaplan Visit the application portal and create an account to start your application. Upload your resume, ensuring it highlights relevant skills and experiences for the role. Fill out the application form accurately, paying attention to details. After submission, expect a confirmation email and prepare for potential follow-up communications. Track your application status through the portal for updates. Applications reviewed on a rolling basis — early submission recommended. Apply Now — Anaplan NexisGrow.com does not charge any fees for job applications. Anaplan Anaplan was founded in 2006 and is headquartered in San Francisco, California . With a significant presence in Gurugram, India , the company employs over 1,500 professionals globally. This strategic location enhances Anaplan's ability to serve clients across various regions, contributing to its robust global footprint. The core offering of Anaplan is its cloud-based planning and performance management platform, which includes products like Anaplan for Finance and Anaplan for Sales . These solutions cater to industries such as finance, sales, and supply chain, enabling organizations to streamline their operations and improve decision-making processes. Anaplan has received high ratings on Glassdoor, reflecting a positive work culture and employee satisfaction. The company emphasizes collaboration and innovation, fostering a supportive environment through various employee programs and initiatives. In 2021 , Anaplan was recognized as one of the Best Places to Work by Glassdoor, highlighting its commitment to employee well-being. Recently, Anaplan secured $150 million in funding to expand its product offerings and enhance customer experience. This funding will support the development of new features and capabilities within its platform, indicating strong growth potential and a commitment to technological advancement in the planning space. Joining Anaplan as a Renewal Specialist offers a solid foundation for a career in the Non-Tech sector. The company provides ample opportunities for mentorship and professional development, making it an ideal launchpad for freshers looking to build a successful career in SaaS and related fields. Company Details Industry Non-Tech Location Gurugram, India Connect With Us Careers Apply Now Website 🔗 job-boards.greenhouse.io Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Renewal Specialist at Anaplan? Eligibility Tap to expand + Answer Candidates with Four-year college degree and 3-5 years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Salesforce, CRM systems, Microsoft Excel, Microsoft Word, Windows. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹12–₹20 LPA (India estimate; not officially disclosed). Final offer depends on skills, experience, and interview performance. ? What is the interview process at Anaplan? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Salesforce, CRM systems, Microsoft Excel, Microsoft Word, Windows. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Renewal Specialist interview? Preparation Tap to expand + Answer (1) Core concepts of Salesforce, CRM systems, Microsoft Excel, Microsoft Word, Windows, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Anaplan research, (5) Clear communication. ? What is the work culture like at Anaplan? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Gurugram Browse all Non-Tech jobs Latest Fresher jobs More jobs at Anaplan Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. 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