📋 Job Details at a Glance 📍 Location Bangalore, Karnataka, India 🏢 Company Alorica 👥 Experience 1-4 years 🎓 Qualification Bachelor's degree 📅 Eligible Batch 2021, 2022, 2023, 2024, 2025 📄 Job Type Full Time 💰 Salary ₹4.5 – ₹7.5 LPA 🏢 Industry BPO 🛠 Key Skills Problem Solving Communication Skills Basic Computer Knowledge SQL Python Learning Specialist at Alorica — Full Details & How to Apply Alorica is seeking a Learning Specialist in Bangalore, Karnataka, India to enhance corporate training programs. This role offers freshers a chance to impact workforce performance directly, making it a pivotal opportunity in the BPO sector. The demand for skilled Learning Specialists is rising in the BPO industry, particularly in Bangalore, which serves as a hub for corporate training and development. As companies like Alorica expand their operations, the need for effective onboarding and training becomes crucial to maintaining high service standards and employee satisfaction. What sets Alorica apart as an employer is its scale and commitment to employee development. Founded in 1999 , Alorica employs over 100,000 people globally, providing customer experience solutions across multiple industries. This extensive network allows for exposure to advanced training methodologies and tools that are not commonly available in smaller firms. We encourage 2021, 2022, 2023, 2024, 2025 graduates with a Bachelor's degree and 1-4 years experience to apply for this role, which offers a competitive salary of ₹4.5 – ₹7.5 LPA . This position is particularly suited for those looking to build a career in Learning and Development. In this role, you will develop essential skills such as Problem Solving , Communication Skills , Basic Computer Knowledge , SQL , and Python . These competencies not only enhance your professional profile but also open doors to senior training roles within the organization, paving the way for significant career advancement. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Learning Specialist at Alorica is to enhance employee onboarding and training through innovative solutions, ensuring effective integration and skill development across the organization. Design and implement onboarding training modules using Articulate 360 to enhance new employee integration and engagement. Utilize SQL to analyze training data, assessing learning retention rates and ensuring program effectiveness through data-driven insights. Collaborate with HR and Operations teams to align training initiatives with business objectives and employee needs, fostering a cohesive learning environment. Measure training program success through KPI metrics, providing actionable insights for continuous improvement in training effectiveness. Take ownership of developing innovative training solutions that address specific skill gaps within the workforce, utilizing feedback for enhancement. Document training processes and outcomes, preparing reports for management review to track progress and inform future strategies. Engage with employees to solve training-related issues, ensuring a positive learning experience and addressing concerns promptly. This role fosters an ownership culture, allowing you to make a direct impact on employee development and organizational success through effective training solutions. Required Skills & Technical Competencies The ideal candidate for the Learning Specialist role will possess a diverse skill set that combines technical knowledge with essential soft skills to drive effective training initiatives. Technical Skills Problem Solving — intermediate — essential for identifying training needs and developing effective solutions tailored to employee performance. Communication Skills — intermediate — critical for conveying training content clearly and effectively to diverse audiences. Basic Computer Knowledge — entry — necessary for utilizing various software tools in training design and delivery. SQL — intermediate — used for data analysis to evaluate the effectiveness of training programs and inform future strategies. Python — entry — beneficial for automating data processes related to training metrics and enhancing reporting efficiency. Soft Skills & Professional Competencies Adaptability — crucial for adjusting training methods based on employee feedback and learning styles. Attention to Detail — necessary for accurately documenting training processes and outcomes. Interpersonal Skills — important for engaging with employees and addressing their training-related concerns effectively. Time Management — essential for overseeing multiple training initiatives and meeting deadlines. Good to Have (Bonus Skills) Experience with Learning Management Systems (LMS) — unlocks the ability to manage and track employee training progress. Familiarity with e-learning tools — enhances the ability to create engaging online training content. Project Management skills — beneficial for overseeing multiple training initiatives simultaneously. When showcasing these skills in your resume or interview, emphasize specific examples of how you have applied them in previous roles or projects. Eligibility Criteria This role is designed for candidates who are eager to start their careers in Learning and Development, equipped with the necessary educational background and skills. A Bachelor's degree in Human Resources , Business Administration , Communications , Education , or related fields is required. Eligible batches include 2021 to 2025 , allowing fresh graduates to apply and start their careers. 1-4 years of experience is preferred, but freshers with relevant internships or projects can also be considered. A minimum academic performance of 60% is expected to demonstrate commitment and capability. Candidates with a portfolio showcasing training projects or relevant internships will have an advantage in the selection process. Documentation & Portfolio Requirements Submit your resume in a clear format, including your educational background, relevant experience, and any training projects or internships that highlight your skills. Pro tip: Tailor your application to emphasize specific training projects or experiences that align with the responsibilities of the Learning Specialist role. Salary for Learning Specialist at Alorica 💰 Compensation ₹4.5 – ₹7.5 LPA The advertised compensation for the Learning Specialist role at Alorica is ₹4.5 – ₹7.5 LPA . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Selection Process at Alorica The selection process for the Learning Specialist role at Alorica is designed to assess both technical and interpersonal skills essential for success in this position. 1 Online Aptitude Test — 60 minutes, assessing logical reasoning, verbal ability, and basic computer skills. 2 Technical Interview — focused on SQL, Python, and instructional design principles. 3 Behavioral Interview — exploring past experiences and problem-solving capabilities through situational questions. 4 HR Interview — discussing company culture fit, salary expectations, and offer timeline. Topic-wise Preparation Guide Round 1: Online Aptitude Test Logical Reasoning — essential for problem-solving tasks in the role. — Khan Academy Verbal Ability — important for effective communication in training. — Khan Academy Basic Computer Skills — foundational for using training tools. — Khan Academy Data Interpretation — relevant for analyzing training metrics. — Khan Academy Round 2: Technical Interview SQL Queries — depth in data retrieval and analysis for training evaluation. — W3Schools Python Basics — understanding of scripting for automation in training processes. — Codecademy Instructional Design Principles — knowledge of creating effective training content. — Coursera Learning Management Systems — familiarity with platforms used in corporate training. — Udemy Training Evaluation Metrics — understanding how to measure training success. — Coursera Round 3: Behavioral Interview STAR Method for Behavioral Questions — preparing structured responses to demonstrate problem-solving skills. — MindTools Conflict Resolution — scenarios related to handling training challenges. — MindTools Technical Deep-Dive on SQL — specific questions on data analysis in training contexts. — W3Schools Timeline & Expectations The typical timeline from application to offer can range from 2 to 4 weeks , depending on the number of candidates and scheduling availability. Prepare thoroughly for each round, as Alorica values both technical expertise and cultural fit. Expected Interview Questions for Learning Specialist at Alorica These questions are based on the role's actual tech stack and responsibilities. Technical Questions How would you write a SQL query to retrieve training completion rates? Explain how you would use Python to automate a training report. What instructional design model do you prefer and why? Describe a time you evaluated a training program's effectiveness. How do you ensure that training materials are engaging? What tools have you used for creating e-learning content? Behavioral Questions Describe a situation where you had to solve a problem during a training session. How do you handle feedback from trainees? Give an example of a time you worked in a team to achieve a training goal. What would you do if a training program was not meeting its objectives? Role-Specific Questions What strategies would you implement to improve onboarding for new employees? How do you measure the success of a training initiative? What challenges do you foresee in this role and how would you address them? Use the STAR method to structure your answers, focusing on specific examples that highlight your skills and experiences. Resume Tailoring & ATS Keywords for Learning Specialist Optimizing your resume for ATS is crucial for standing out in the application process for this role. ATS Keywords to Include Learning Specialist Training Development Instructional Design SQL Python Corporate Training BPO Employee Onboarding Performance Metrics Communication Skills Problem Solving Data Analysis Resume Tips for This Role Highlight relevant coursework or projects related to training and development. Emphasize communication skills, particularly in the context of training delivery. Include any internships or volunteer experiences that demonstrate your ability to design or deliver training. Optimize for ATS by including keywords from the job description. Avoid including unrelated work experiences that do not showcase your skills for this role. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Do not include irrelevant work experiences that do not align with the Learning Specialist role. About Alorica Founded in 1999 , Alorica has expanded its operations to include over 100 locations worldwide, with its headquarters in Irvine, California . The company employs more than 100,000 individuals globally, with a significant presence in Bangalore, Karnataka , where it continues to grow its workforce and capabilities. Alorica specializes in providing comprehensive customer experience solutions, including customer service, technical support, and sales solutions. The company serves a diverse range of sectors, such as healthcare , finance , and retail , ensuring tailored services that meet the unique needs of its clients. Recognized for its employee-friendly culture, Alorica boasts a Glassdoor rating of 4.0 , reflecting its dedication to workforce development. The company offers various employee programs, including mentorship and skill enhancement initiatives, which contribute to a supportive work environment. Recently, Alorica announced an expansion of its services in India , focusing on innovative training programs designed to enhance employee skills. This initiative aims to leverage cutting-edge technology and methodologies to improve service delivery and employee engagement. Joining Alorica as a fresher provides a robust foundation in the BPO sector, with opportunities for career advancement in Learning and Development. The company’s commitment to training and development positions new employees for future leadership roles within the organization. Why Join Alorica as Learning Specialist? As a Learning Specialist at Alorica , you will gain invaluable experience in developing training modules that utilize industry-standard tools, enhancing your instructional design capabilities. Hands-on Training Experience — Design training modules using tools like Articulate 360, allowing you to refine your skills in instructional design. Technical Skill Development — Learn SQL and Python in a practical context, applying these skills to assess the effectiveness of training programs. Career Advancement Opportunities — Potential career paths include roles such as Senior Learning Specialist or Training Manager within 1-2 years, based on your performance. Collaborative Work Culture — Experience a supportive environment that emphasizes teamwork and continuous learning, essential for personal and professional growth. Vibrant Lifestyle in Bangalore — Enjoy access to tech hubs and a rich cultural scene, while benefiting from Alorica 's hybrid work arrangements for improved work-life balance. According to NexisGrow.com, the Learning Specialist role at Alorica offers a unique opportunity to develop essential skills in a supportive environment, paving the way for a successful career in the BPO industry. Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Learning Specialist at Alorica? Eligibility Tap to expand + Answer Candidates with Bachelor's degree and 1-4 years experience are eligible. Eligible batches: 2021, 2022, 2023, 2024, 2025. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Problem Solving, Communication Skills, Basic Computer Knowledge, SQL, Python. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹4.5 – ₹7.5 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Alorica? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Problem Solving, Communication Skills, Basic Computer Knowledge, SQL, Python. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Learning Specialist interview? Preparation Tap to expand + Answer (1) Core concepts of Problem Solving, Communication Skills, Basic Computer Knowledge, SQL, Python, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Alorica research, (5) Clear communication. ? What is the work culture like at Alorica? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Bangalore Browse all Non-Tech jobs More jobs at Alorica Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com