📋 Job Details at a Glance 📍 Location New Delhi, Delhi, India 🏢 Company Airbus 👥 Experience 0-3 years 🎓 Qualification Degree in Aviation Management preferred 📅 Eligible Batch 2022, 2023, 2024, 2025 📄 Job Type Full Time 💰 Salary ₹8–₹12 LPA 🏢 Industry Operations 🛠 Key Skills Customer operations project management aviation logistics supply-chain operations contract management performance monitoring stakeholder coordination AMASIS RAMCO AMOS Graduate FHS Customer Operations & Transversal Projects Manager at Airbus — Full Details & How to Apply Airbus is seeking a Graduate FHS Customer Operations & Transversal Projects Manager in New Delhi, Delhi, India , a role pivotal for enhancing customer support operations in aviation logistics. This position offers fresh graduates a unique opportunity to engage in critical customer operations and project management within a leading global aerospace manufacturer. The role of a Graduate FHS Customer Operations & Transversal Projects Manager is increasingly vital as the aviation industry emphasizes operational efficiency. With a surge in demand for streamlined customer operations, this position at Airbus directly contributes to improving service quality and ensuring timely delivery, making it a cornerstone of the company's operational strategy. Airbus , founded in 1970 , employs over 130,000 people globally and is a leader in aerospace manufacturing. The company is known for its innovative aircraft and commitment to sustainability, making it an attractive employer for those looking to build a career in aviation. Joining Airbus means becoming part of a culture that values collaboration and excellence. This role is ideal for 2022, 2023, 2024, 2025 graduates with a Degree in Aviation Management preferred and 0-3 years experience . The position offers a competitive salary ranging from ₹8–₹12 LPA , making it an appealing entry point into the aviation sector. As a Graduate FHS Customer Operations & Transversal Projects Manager , you will gain hands-on experience with essential skills such as customer operations , project management , aviation logistics , and contract management . This role not only equips you with industry-standard tools like AMASIS and RAMCO but also opens doors for rapid career advancement within Airbus and the broader aviation industry. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Graduate FHS Customer Operations & Transversal Projects Manager at Airbus is to enhance operational efficiency and customer satisfaction through effective project management and performance monitoring. Monitor operational performance metrics using AMOS to ensure compliance with contractual obligations and enhance service delivery. Utilize RAMCO for effective management of aviation logistics and supply-chain operations, ensuring timely service delivery. Collaborate with cross-functional teams, including engineering and customer support, to enhance service delivery and resolve client issues. Analyze performance data to identify areas for improvement and implement corrective actions to optimize operations. Take ownership of customer support initiatives, driving projects that enhance client satisfaction and operational performance. Document and communicate project updates and performance reports to stakeholders, ensuring transparency and accountability. Engage with clients to resolve issues, ensuring a high level of customer service and adherence to performance metrics. This role fosters a culture of ownership, allowing you to directly impact customer satisfaction and operational excellence at Airbus . Required Skills & Technical Competencies The ideal candidate will possess a robust skill profile, essential for managing customer operations and overseeing projects effectively within the aviation sector. Technical Skills Customer operations — entry — essential for managing client relationships and ensuring service quality through effective communication. Project management — intermediate — critical for overseeing cross-functional projects, coordinating timelines and resources effectively. Aviation logistics — intermediate — used daily to streamline supply-chain processes, ensuring timely delivery of services and compliance. Contract management — entry — involves understanding and managing service agreements, crucial for compliance and performance monitoring. Performance monitoring — intermediate — evaluated through metrics and KPIs, ensuring operational efficiency and customer satisfaction. When showcasing these technical skills in your resume or interview, emphasize specific experiences and tools used to demonstrate your proficiency. Eligibility Criteria This role is designed for recent graduates and early-career professionals eager to contribute to the aviation industry. A degree in Aviation Management or related fields is preferred, providing relevant knowledge for the role. Eligible batches include 2022, 2023, 2024, and 2025 , aligning with Airbus 's focus on recent graduates. Candidates with up to 3 years of experience are welcome, making this role suitable for freshers and early-career professionals. A minimum academic performance of 60% is expected to ensure a strong foundational knowledge base. Internship experience in aviation or logistics can provide a competitive edge in the application process. Documentation & Portfolio Requirements Submit a resume in PDF format, including your educational background, relevant experience, and any internships related to aviation or logistics. Pro tip: Highlight any specific projects or tools you used during internships to demonstrate your practical experience in aviation operations. Salary for Graduate FHS Customer Operations & Transversal Projects Manager at Airbus 💰 Compensation ₹8–₹12 LPA The advertised compensation for the Graduate FHS Customer Operations & Transversal Projects Manager role at Airbus is ₹8–₹12 LPA . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Graduate FHS Customer Operations & Transversal Projects Manager Upskilling with the right resources significantly enhances your chances of selection for this role, equipping you with essential skills and knowledge. Recommended Courses & Resources MS Office — Proficiency in MS Office is crucial for effective project management and reporting. Communication Skills — Strong communication is vital for stakeholder coordination and customer operations. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume to highlight relevant skills for the aviation industry — fix by customizing each application. ❌ Neglecting to include specific tools or software experience like AMASIS or RAMCO — ensure these are mentioned if applicable. ❌ Overlooking the importance of clear communication skills in the resume — include examples of effective communication. ❌ Submitting a generic cover letter without addressing the specific role — personalize each cover letter for the position. ❌ Not researching Airbus's recent developments or culture — this knowledge can enhance interview performance. ❌ Ignoring the application deadline — always check for urgency in job postings. Before You Apply — Checklist ✅ Research Airbus and understand its core values and recent news before applying. ✅ Tailor your resume to reflect the skills and experiences relevant to the job description. ✅ Prepare a cover letter that specifically addresses the role and your fit for it. ✅ Ensure all application materials are free of errors and professionally formatted. ✅ Gather references who can speak to your skills in customer operations or project management. ✅ Follow the application instructions carefully to avoid disqualification. ✅ Set reminders for application deadlines and follow up if necessary. ✅ Prepare for potential interviews by practicing common questions related to the role. Resume Tailoring & ATS Keywords for Graduate FHS Customer Operations & Transversal Projects Manager Optimizing your resume for ATS is crucial for ensuring it gets noticed for this role, as many companies use automated systems to filter applications. ATS Keywords to Include Customer operations Project management Aviation logistics Supply-chain operations Contract management Performance monitoring Stakeholder coordination AMASIS RAMCO AMOS Graduate program New Delhi Resume Tips for This Role Highlight relevant coursework or projects in Aviation Management to align with the role's requirements. Emphasize any experience with customer service or operations to showcase suitability for the position. Include specific projects or internships related to aviation logistics to demonstrate practical knowledge. Optimize your resume for ATS by incorporating keywords from the job description. Avoid including unrelated work experience that does not pertain to the aviation or operations field. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Avoid including generic skills or experiences that do not directly relate to the aviation or operations sectors. How to Apply for Graduate FHS Customer Operations & Transversal Projects Manager at Airbus Apply Now — Airbus Visit the Airbus application portal and create an account to start your application. Upload your resume, ensuring it is tailored to the job description and highlights relevant skills. Fill out the application form accurately, providing all requested information. After submission, you can expect a confirmation email regarding your application status. Track your application status through the portal for updates on the hiring process. Applications reviewed on rolling basis — early submission recommended. Apply Now — Airbus NexisGrow.com does not charge any fees for job applications. Airbus Airbus was founded in 1970 and has its headquarters in Toulouse, France . With a global workforce of over 130,000 employees , the company has established a significant operational presence in New Delhi, Delhi, India , contributing to its extensive global footprint in the aviation industry. Specializing in commercial aircraft, Airbus offers a range of products including the A320 family, A350 , and A380 . The company also provides advanced helicopter solutions and defense systems, holding over 50% of the global market share in commercial aviation, showcasing its leadership in the sector. Airbus has received multiple accolades for its workplace culture, including a Glassdoor rating of 4.1 , which reflects high employee satisfaction. The company actively promotes growth opportunities through various employee programs, fostering a supportive environment that encourages professional development. Recently, Airbus announced plans to increase production rates to meet the rising demand for air travel, demonstrating its commitment to innovation and expansion. This initiative is part of a broader strategy to enhance operational efficiency and leverage cutting-edge technologies in aviation logistics. For freshers in Operations, Airbus serves as an exceptional launchpad, offering unparalleled exposure to global aviation standards and practices. The company's focus on customer operations and project management equips new employees with the skills necessary to thrive in the aviation industry. Company Details Industry Operations Location New Delhi, Delhi, India Connect With Us Careers Apply Now Website 🔗 ag.wd3.myworkdayjobs.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Graduate FHS Customer Operations & Transversal Projects Manager at Airbus? Eligibility Tap to expand + Answer Candidates with Degree in Aviation Management preferred and 0-3 years experience are eligible. Eligible batches: 2022, 2023, 2024, 2025. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Customer operations, project management, aviation logistics, supply-chain operations, contract management. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹8–₹12 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Airbus? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Customer operations, project management, aviation logistics, supply-chain operations, contract management. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Graduate FHS Customer Operations & Transversal Projects Manager interview? Preparation Tap to expand + Answer (1) Core concepts of Customer operations, project management, aviation logistics, supply-chain operations, contract management, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Airbus research, (5) Clear communication. ? What is the work culture like at Airbus? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in New Delhi Browse all Non-Tech jobs More jobs at Airbus Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. 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