Agoda Voice Process Job (Gurugram) 🏢 Agoda Travel – Voice Process (Gurugram / Gurgaon) 📍 Location: Gurugram / Gurgaon (Work from Office) 🎧 Requirement: Candidate must have Noise Cancellation Headphones/Earphones 💼 Job Role We are hiring for the Voice Process – Travel Support for Agoda (Domestic & International). This role involves assisting customers over calls, resolving queries, and providing excellent service in the travel domain. ✅ Eligibility Profile CL-11 (Intermediate Level) Qualification: Graduate / Undergraduate / BE / B.Tech Experience: 1+ year (Travel / BPO Customer Service) Assessment Process: Round 1 – AMCAT Round 2 – Versant Round 3 – Operations (Final) Ops Requirement: Versant Score 60 Salary Package: CTC: ₹4,68,850 (max 30% hike on last CTC) Monthly Incentive (MIV): ₹2,500 (Mandatory) In-hand Salary: ~₹31,243 For Freshers (6 months – 1 year exp): In-hand ~₹18,000 Profile CL-12 (Entry Level – Fresher) Qualification: Graduate / Undergraduate (BE/B.Tech not eligible) Experience: Fresher (0–1 year) Assessment Process: Round 1 – AMCAT Round 2 – Versant Round 3 – Operations (Final) Ops Requirement: Versant Score 60 Salary Package: CTC: ₹3,38,850 Monthly Incentive (MIV): ₹3,500 In-hand Salary: ~₹20,902 🛠 Skills Required Strong English communication skills (verbal) Customer-first approach & problem-solving mindset Willingness to work in a Voice Process (Domestic & International Travel Support) Ability to handle pressure and work in a fast-paced environment 🌟 Why Join Agoda Voice Process? ✅ Fixed Monthly Incentives (MIV) ✅ International Exposure (Travel Process) ✅ Clear career growth paths (CL-12 → CL-11) ✅ Attractive salary package for freshers & experienced candidates 📞 Contact Details Contact: 7972776244 Email: poojakamlesh911995@gmail.com 👩🏻‍💼 Recruiter: Pooja Prasad